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How Much Compensation Can I Claim for a Supermarket Accident?

By Stephen Hudson. Last Updated 8th December 2023. Welcome to our guide to making supermarket accident claims. If you have unfortunately been injured at the supermarket due to third party negligence, then you may consider pursuing a supermarket accident claim. If that is the case, you must take the right steps to ensure your compensation claim is as strong as possible and is dealt with by experienced personal injury solicitors.

In this guide, we will explain how to claim for a supermarket accident and will touch on areas such as compensation, No Win No Fee agreements, and negligence. We specialise in providing you with answers to questions such as: how much compensation for slipping on a wet floor? Could I claim with a personal injury solicitor? What evidence do I need to make a compensation claim?

If you’d like free legal advice on supermarket accident compensation claims or to proceed with your case, our personal injury advisers are available 24 hours a day, 7 days per week. To reach them, you can:

Supermarket Accident Claims

Supermarket Accident Claims

  • Call on 0800 073 8804
  • Start your claim online
  • Or chat with us now about your potential supermarket accident claims by using our Live Chat function.

You can also watch our video below which explains the key takeaways from our guide:

Select a Section:

  1. How Much Compensation Could I Receive For An Accident In A Supermarket?
  2. Eligibility When Claiming For Injuries Caused By A Supermarket Accident
  3. Supermarket Accident Claims – What Is The Time Limit?
  4. Top Tips On Proving A Supermarket Accident Claims
  5. Supermarket Accident Claims – Examples Of Negligence
  6. No Win No Fee Supermarket Accident Claims

How Much Compensation Could I Receive For An Accident In A Supermarket?

Compensation amounts when claiming for an accident in a supermarket can vary on a case-by-case basis. That’s because they are valued depending on the individual circumstances surrounding each case.

Generally, though, personal injury compensation payouts awarded in a successful supermarket accident compensation claim will include general damages, which provide compensation for the pain and suffering caused by the injury.

When valuing general damages, solicitors can refer to the guideline compensation brackets in the 16th of the Judicial College Guidelines (JCG). Legal professionals often refer to this document when valuing compensation claims. You can find these in the table below. However, claims for injuries sustained in an accident in a supermarket will vary depending on the unique circumstances of each case. As such, these amounts are not guaranteed.

Please note that the top entry of this table has not been taken from the JCG.

Injury Notes Amount
Multiple Severe Injuries And Special Damages Multiple severe injuries alongside financial losses, such as lost earnings, pension contributions, and the cost of prescriptions. Up to £1,000,000+
Brain and Head Injury (Very Severe) There is a need for full time professional care as a result of severe disability, resulting in double incontinence, little if any language function, and no evidence of meaningful response to surroundings. £282,010 to £403,990
Brain and Head Injury (Moderate) (i) Injuries that result in impaired mental ability, change in personality with a risk of eplilepsy. £150,110 to £219,070
Neck Injury (Severe) (i) Severe injuries associated with incomplete paraplegia or resulting in permanent spastic quadriparesis. In the region of
Leg Injury (Severe) (i) Any injury that falls short of amputation such as serious degloving of the leg or where extensive bone grafting has taken place. £96,250 to £135,920
Leg Injury (Less Serious) (i) A fracture that has reasonably recovered, but the person may be left with a limp, defective gait or metal implant. £17,960 to £27,760
Amputation of Arms (iii) One arm is amputated below the elbow. £96,160 to £109,650
Hand Injury (Total or Effective Loss of One Hand) One hand was crushed, and needed to be amputated. £96,160 to £109,650
Back Injury (Severe) (ii) Loss of sensation, with impaired mobility due to the nerve roots being damaged. £74,160 to £88,430
Elbow Injury (Severely Disabling) An elbow injury that is severely disabling. £39,170 to £54,830

You could also receive special damages as part of your payout following a successful claim. This will only be awarded if you have received general damages. Special damages compensate for financial losses or expenses related to your accident and injuries, and can cover the cost of mobility aids, home adjustments, and lost earnings. However, you will need evidence to support your case, such as receipts, wage slips, and invoices.

For more advice on compensation for a supermarket accident compensation claim and how a personal injury solicitor could help you, you can contact our team of advisors for free today.

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Learn how personal injury solicitors could help you claim

Eligibility When Claiming For Injuries Caused By A Supermarket Accident

If you are injured in a supermarket accident, you may wonder if you are eligible to claim compensation. In order to form the basis of a valid public liability  claim, you must be able to prove that:

  •   You were owed a duty of care.
  •   This duty was breached.
  •   You were injured as a result.

When you are in a supermarket, the person in control of the space owes you a duty of care. This is outlined by the Occupiers’ Liability Act 1957 (OLA), which states that the controller of the space must take steps to ensure the reasonable safety of visitors who are using that space for its intended purpose.

In a supermarket, this could mean ensuring risk assessments are carried out, making sure that walkways are clear, and properly signposting spillages. If this duty of care isn’t fulfilled, and this leads to you being injured in a supermarket accident, you may be able to claim compensation.

Contact our team of advisors today to find out if you could be eligible to claim compensation for a supermarket accident.

Supermarket Accident Claims – What Is The Time Limit?

Before we look at how much compensation for a fall in a supermarket you could get, we will look at the limitation period for supermarket accident compensation claims. You will typically have three years from the date of the supermarket incident that caused your injuries to start legal proceedings. This is set by the Limitation Act 1980.

However, the time limit is suspended for injured parties who cannot start their own supermarket accident claim. In these cases, a litigation friend could be appointed to begin legal proceedings at any time on behalf of the injured party.

The time limit is paused for children until they turn 18. Once they reach 18, if a claim has not been started on their behalf, they will have three years to begin proceedings.

Those without the mental capacity to claim have an indefinite suspension to the limitation period. If a claim hasn’t been started and they regain mental capacity, they will have three years from that date to start proceedings.

Call our advisors for free information about a supermarket accident compensation claim. If it seems like you have an eligible claim, they could help you get it started right away.

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Learn about the supermarket accident claims process

Top Tips On Proving A Supermarket Accident Claims

To prove that your injuries were caused by someone breaching the duty of care they were responsible for upholding, you’ll need to acquire evidence to help support your claim. Below, we’ve compiled a short list of what you could gather. However, there are forms of evidence other than those listed below.

  • Video footage – Your supermarket accident may have been captured on CCTV or a similar surveillance system. If so, you can request a copy of the footage to submit as evidence.
  • Witness contact details – Those who saw how you were injured may agree to corroborate your story. A solicitor can help you gather a written statement if you know how to contact the witnesses in question.
  • Medical records – These could provide details on the nature and extent of your injuries.

Contact us if you want to know more about evidence to support your claim for compensation after a supermarket accident.

Supermarket Accident Claims – Examples Of Negligence

In order to make a valid supermarket accident claim, you’ll need to provide proof of negligence. This involves a third party owing you a duty of care and causing you to sustain harm as a result.

The following examples show how the person in control of a public space could breach the duty of care they owe you:

  • If supermarket staff do not clear up a spillage or leak within a reasonable amount of time after becoming aware of it or do not cordon them off with wet floor signs, you could slip on a wet floor and sustain a shoulder injury.
  • You could have a trip or fall accident if stock is left on an aisle floor.
  • Items may fall from shelves if they are not stacked correctly or if the shelf is damaged, resulting in you sustaining a head injury.

In the next section, we’ll discuss how much compensation you could receive for supermarket accidents. However, if you are ready to speak to our advisors about making a compensation claim, please don’t hesitate contact us. Our advisors are free to talk 24/7 and can discuss supermarket accidents and compensation claims with you in further detail.

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Find out if you could make a compensation claim for supermarket accidents

No Win No Fee Supermarket Accident Claims

The process of making a supermarket accident claim can seem complex, but working with a No Win No Fee solicitor can help the process seem simpler. Our personal injury solicitors offer a kind of No Win No Fee arrangement known as a Conditional Fee Agreement (CFA). Under an agreement such as this, you can access the services and legal help of a solicitor without paying any upfront fees.

If your compensation claim succeeds, then your solicitor will deduct a success fee from your compensation award. This is taken as a small percentage, though this percentage has a legislative cap that allows you to keep the majority of your settlement. If your claim fails, this fee won’t need to be paid.

A solicitor can be beneficial to supermarket accident compensation claims in a number of ways. For example, they can help you gather evidence, offer more information on how much compensation you could receive, and help you ensure that all areas of your claim are addressed.

To find out if you could be eligible to work with one of our solicitors or to learn more about supermarket accidents, contact our team of advisors today.

Contact Us

To get in touch:

  • Call on 0800 073 8804
  • Start your claim online
  • Or chat with us now about your potential supermarket accident claims by using our Live Chat function.

Thank you for reading our guide to making a compensation claim for supermarket accidents.

Accident In A Supermarket FAQs

What to do if you are injured in a supermarket in the UK?

If you’re injured in an accident in a shop, you should report it in the shop’s accident book, so there’s a record of it taking place. You should also seek medical attention so that your injuries can be treated and the effects of the accident are noted down.

Can you claim for an injury if you work in a supermarket?

Yes. Whether in a supermarket or elsewhere, all employers have a duty of care to take all reasonable steps to prevent you from being injured.

Can I claim if I fell in a supermarket by something dropped by another customer?

Yes. Although the initial spill may not have been the fault of the staff in the shop, they have a responsibility to make sure that any spills are signposted with warning signs and cleared up promptly to avoid injury.

Can I make a supermarket compensation claim myself?

You don’t need to appoint a solicitor to act on your behalf in a personal injury claim. However, you’ll find that having someone on your side who’s well-versed in personal injury law not only helps the process run more smoothly but ensures you get the maximum compensation you’re entitled to.

What is a good settlement offer?

It’s difficult to calculate the amount that your personal injury claim could be with without knowing more about your personal circumstances. Get in touch with our team today to speak with someone about your case.

What can I claim for in a personal injury claim?

Personal injury claims are made up of two kinds of damages, general and special damages. General damages compensate you for the impact your injuries have had on your quality of life. In contrast, special damages will cover any loss of earnings, payment for medical treatment or care costs that you’ve incurred.

Can you sue for negligence without injury?

No. You can’t be paid compensation just for being in an accident. You must have suffered some injury as a result of the negligence of the supermarket or shop.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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