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Bus Accident Claims – How Much Compensation For A Coach Or Bus Accident Claim?

Despite best efforts, transport companies that operate public bus, minibus and coach services cannot eliminate every potential cause of an accident. And in many cases, these causes may actually be beyond the service operators control. If you have been injured and are looking to make a bus accident claim, this guide will tell you all you need to know.

Bus accident claimA bus, coach or minibus accident can result from either negligence on the part of the transport firm with regards to the operation of the service, or as a direct consequence of the vehicle being involved in a crash.

The range of injuries that a person can suffer is wide-ranging. Whiplash is a common injury that passengers will sustain due to actual vehicle collisions.

However, when it comes to accidents caused by faulty equipment or driver negligence, the range of injuries is much broader, even resulting in death in rare cases.

If you’d like to speak to our personal injury claims team about making a bus passenger accident claim, they’re available 24 hours a day, 7 days per week. You can reach them by:

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A Guide to Bus Accident Claims

The service we offer victims of a bus or a coach accident begins with an entirely free legal consultancy session. When you contact us, we will arrange to schedule this important consultation at a time that fits your schedule, so we can capture all of the key facts of the accident in a single session. We have to have all of these facts in order to provide our clients with the service they deserve.

Based on the details of the accident, we will be able to give you a clear indication of whether you have a valid reason to seek compensation. We can also advise you on the next steps you need to take.

We make this question and answer session as easy as possible. We know being involved in an accident can be a harrowing experience. So, we attempt to streamline this process, to minimise hardship and stress. Once we have all the facts, we will advise you what to do next.

In most cases, we will also offer to take on your compensation claim on a No Win No Fee basis. Unless we successfully claim compensation on your behalf, you don’t pay us a thing.

One thing to note right here, though, is that questions like how much can you claim for a bus or a coach accident and how long it will take are sometimes hard to answer completely at this stage without knowing more about your claim. So why not get in touch with our team to find out more?

What’s a Bus Accident Claim?

Successfully pursuing a compensation claim following a bus, coach or minibus accident can be quite complex. Two specific issues cause this complexity.

Firstly, just who is to blame? In some cases, for example, the automatic door trapping and injuring a person, the route to responsibility is clear. But what happens if the reason for the automatic door malfunctioning was the direct result of being involved in a road traffic accident with another vehicle?

Or if the bus or the coach suffered damage due to some other, static outside influence, like colliding with a badly positioned railing or barrier? In these kinds of cases, the route to responsibility is much less clear.

The second issue that complicates a compensation claim following a bus, coach or minibus accident is the wide range of injuries that the accident can cause. Many of these injuries will not exhibit their most serious side effects until later, potentially years into the future.

And we also have the possibility of an accident claim actually being a wrongful death or fatal accident claim.

As you can see from the above information, deciding who is responsible for paying compensation and what can be claimed for, is extremely complex.

You may well need expert legal advice to pursue your claim. And this is where we come in. We can correlate all of the details of your bus or your coach accident and help you make a successful compensation claim, for the highest amount possible.

Bus Passenger Accident Claim Statistics

According to the latest figures from the UK government, it was revealed that in 2019, there were, tragically, 14 bus and coach passenger fatalities. Just over 3,000 people suffered an injury, 91% of whom were passengers. Of this number, 36% of people injured were aged 60 or over.

These figures just go to show how potentially dangerous travelling on buses can be.

If you have made up this number and would like to make a bus accident claim, get in touch with our expert team today.

How Does A No Win No Fee Bus Accident Claim Work?

Bus accident claims can be difficult and complex cases and you may worry about the legal costs involved in pursuing one. This is where we can help. We can offer a No Win No Fee agreement for dealing with the legal expenses incurred as part of your compensation claim.

No Win No Fee means exactly what it says. Unless you receive a compensation payout as a result of our actions in pursuing a claim following a bus or coach accident, then you don’t pay a thing.

You also don’t have to pay any fees upfront or during the claim.

If your claim is a success, your solicitor will deduct a small percentage of your compensation award to cover their costs. This percentage is legally capped, meaning you won’t lose much of your compensation at all.

Another name for this kind of arrangement is a Conditional Fee Agreement (CFA). The entire idea behind them is to make sure that everybody, regardless of their financial position, can acquire the legal expertise they need to claim compensation following a bus or coach accident.

Who Can Sue for a Bus or Coach Accident Compensation Claim?

Normally, the person who has been involved in the bus or coach accident will be the person pursuing a compensation claim.

If the injured person is under the age of 18, a relative or appointed representative can act as their litigation friend to pursue the claim on their behalf. The same applies if the injured person lacks or has lost the mental capacity to make a claim. This is contained in the Mental Capacity Act 2005.

However, in the case of a bus accident that results in death, then a compensation claim can also be pursued by the following parties:

  • The family of the victim – non-dependant members of the family who have suffered hardship following the death.
  • Individuals who are dependent on the victim – spouse, partner or any children or other members of the family who were entirely dependent financially on the support of the deceased.
  • The extended estate of the victim – other parties that have experienced some type of hardship following the death. For example, a business that suffers financial hardship because of the loss of the owner.

Some of the UK’s largest bus operators

  • Arriva Bus
  • FirstGroup Bus
  • Go-Ahead Group
  • Stagecoach Group (Stagecoach Bus)
  • National Express Group
  • Megabus
  • Shearings Holidays
  • Reays Coaches
  • The Big Coach Company

What Sort Of Bus Or Coach Accidents Can I Claim For?

Bus or coach accidents fall into two main categories. There are those that have been caused by the negligence of the transport firm or one of its employees, for example, the driver.

And there are also bus and coach accidents that are caused by a third party, i.e the driver of another vehicle.

Let’s look at both of these types of bus accident claims in detail.

Bus or Coach Accidents Caused by Negligence

In this category, we have two sub-categories. Negligence on behalf of the company or negligence on behalf of the driver, for example:

Transport Firm Negligence:

  • Badly maintained equipment i.e automatic doors.
  • Insufficient safety precautions were taken, i.e failing to keep the floor dry and slip-free.
  • Mechanical faults causing the bus to crash.

Driver Negligence:

  • Bus colliding with another vehicle or static object like a barrier (driver’s fault).
  • Dangerous driving, such as taking bends too quickly.
  • Speeding.

It should be noted that in most cases, a claim for compensation following a bus or coach accident will be brought against the transport firm, even if the accident can be attributed to driver negligence. Why? Because the driver is acting and providing a service on behalf of the bus company.

Bus or Coach Accidents Caused by a Third Party

In many ways, this is the more complex of the two categories when it comes to successfully claiming compensation following a bus or coach accident. In these cases, an external effect caused the accident to happen, examples of this are:

  • A vehicle crashes into the bus or coach.
  • The bus driver is forced to avoid an accident with another vehicle, resulting in the bus being run off the road and colliding with a static object.
  • The bus driver is forced to perform an emergency braking manoeuvre, as a result of needing to avoid another vehicle, which results in injury to a passenger.
  • Collision with a static obstacle that has been positioned in a place by a third party where it causes an obstruction.

These are just a handful of examples of how a third party can carry responsibility for a bus or coach accident. And as we can see, in some cases, proving who exactly is at fault can be complicated in some situations. Therefore, it is vital that you seek expert legal advice following any such accident.

How to Make a Claim for Compensation Following Bus or Coach Accident

Beginning the process of claiming compensation following a bus, coach or minibus accident is a crucial stage of the claim. It is important that your legal firm understands all of the details of the claim so they know who to sue. We aim to make this stage of the process as simple as possible so that you understand right from the outset what will happen.

We offer a completely free of charge legal consultation, during which we will capture all of the key details so that we can offer you the best advice in relation to your bus accident claim. Some questions we may ask you include:

  • Where and when did the incident take place?
  • What injuries did you sustain?
  • What actions did the transport company take to assist you following the accident?
  • Have your injuries resulted in hardship i.e loss of work or earnings?
  • Are you likely to have ongoing health issues due to the injuries you sustained?

We can then use this information to decide who you can claim compensation against and what for.

If you are involved in a bus, coach or minibus accident we recommend that you take the following actions after the accident has happened:

  • Make sure you keep the bus or coach ticket (or your current bus pass).
  • Make sure that the driver knows that you were injured as a result of the accident.
  • Write down the name of the driver and the number of the bus.
  • If you can, take pictures (possibly using your phone) of the accident site.
  • Write down the registration number of the bus and any other vehicles involved.
  • Make a small sketch of the layout of the accident site if you can.

All of this evidence will be very useful to us, as we can use it whilst pressing your compensation claim following a bus, coach or minibus accident on a No Win No Fee basis.

What Can Be Claimed For after a Bus or Coach Accident?

How much compensation you can claim, and what you can claim for, will depend upon the individual circumstances of the bus, coach or minibus accident.

Depending on the severity of your injuries and the impact they have had on your life, you might be able to claim back the following expenses. This form of compensation is known as special damages:

  • Care costs – if you need assistance with taking care of yourself as a result of your injuries.
  • Medical costs – all medical costs that you had to pay as a direct consequence of the accident to treat your injuries.
  • General damages – physical pain, mental stress, and anguish, as well as other general damages.
  • Travel costs – any travel expenses you incurred as a direct consequence of the accident.
  • Loss of income – a compensation claim for loss of earnings due to the accident, and also the potential future loss of earnings due to ongoing health issues encountered as a result of injuries sustained in the accident.

Bus Passenger Accident Compensation Amounts

It is very hard to make an estimate of how much you might be able to claim as compensation following a bus, coach or minibus accident. The reason being is that we don’t know enough about your claim—what injuries you’ve suffered and the extent to which you have suffered. That can only be determined by a medical expert, who you’d be examined by as part of a bus accident claim.

However, once we learn more about your case, we can provide more specific advice. So why not contact our personal injury claims team by calling the number at the top of this page?

Here though, we can give you an idea of how much compensation you could be entitled to for your injuries. We’ve created the table below using the guidelines produced by the Judicial College, a legal body that reviews compensation awards made by the courts.

InjuryCompensation Brackets
Minor leg injuryUp to £11,110
Moderate leg injury£26,050 to £36,790
Severe leg injury£225,960 to £264,650
Minor – severe wrist injuryUp to £56,180
Less severe arm injury£18,020 to £36,770
Disabling arm injury£36,770 to £56,180
Severe arm injury£225,960 to £281,520
Minor neck injuryUp to £2,300
Moderate neck injury£7,410 to £36,120
Severe neck injury£42,680 to in the region of £139,210
Minor back injuryUp to £11,730
Moderate back injury£11,730 to £36,390
Severe back injury£36,390 to £151,070
Less severe brain damage£14,380 to £40,410
Moderately severe brain damage£205,580 to £264,650
Very severe brain damage£264,650 to £379,100

These are some of the most common types of injuries which are encountered as a result of a bus, coach or minibus accident. Neck injuries like whiplash are some of the most common, although care needs to be taken to ensure that what is originally seen as a mild case of whiplash does not have serious health concerns later down the line.

Why Choose Us as Your Bus Accident Claims Service?

We are a legal firm that honestly believes that everyone has a right to quality legal representation when pursuing a compensation claim following a minibus, coach or bus accident, regardless of their personal financial position.

When you engage our services under a No Win No Fee agreement, you can rest assured that we will always act in your best interest, and we will always attempt to get you the most compensation we can.

Our solicitors pride themselves on their communication skills and will keep you fully updated on your claim every step of the way. Why not find out more by clicking here to see what some of our past clients think of our services, such as Tom below:

Highly responsive, clear process & associated time frames. I felt confident in their legal experience throughout. Service like this is a comfort to those who need it at what could possibly be a difficult time.

Start Your Bus Or Coach Accident Claim Today

If you have recently been the victim of a bus, coach or minibus accident through no fault of your own, you could be entitled to compensation.

If you’d like further advice on making a possible bus passenger accident claim, or would like to proceed with a claim, then you can speak to our expert personal injury claims team 24 hours a day, 7 days per week by using any of the following contact methods:

Helpful Resources and Guides On Making A Bus Passenger Accident Claim

Thank you for taking the time to read our guide on bus passenger accident claims. We hope you’ve found it useful. Below, you can find some further guides you may find helpful.

Bus Passenger Accident Claim FAQ

Can I sue a bus company?

Yes. If you have suffered harm through no fault of your own, you could sue a bus company. To succeed in a claim, you would need to prove that firstly the bus company owed you a duty of care. Secondly, that they breached that duty. And lastly, because of that breach, you suffered an injury.

What happens if a bus hits you?

If you’re struck by a bus, the first thing you should do is seek medical attention. If the incident happened through no fault of your own, it could be possible to pursue a compensation claim against the operator, such as a bus company. If, for example, you ran out in front of a bus, leaving the driver little time to stop, a compensation claim would be unlikely to succeed.

Do bus drivers have a duty of care?

Yes, all drivers and road users in the UK, including bus drivers, have a duty of care to pay due care and attention when on the roads and not act in such a way as to cause the risk of injury. This duty of care is contained in The Highway Code.

How likely is a bus crash?

Statistically, buses are one of the safest modes of travel in the UK. However, accidents do happen and people suffer injuries. According to the latest figures from the UK government, just over 3,000 people suffered an injury on buses in 2019.

You’ve reached the end of our guide to bus accident claims. For more information, please get in touch with our team.


Last updated: 16th December 2020

Edited by Billing

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