Get Key Information On Our Customer Support

Customer Support

Here at Legal Expert, we place customer service at the forefront of everything we do.

We’re determined to provide the very best level of service that we can. That begins when you first visit our website, continues as you speak with our advisors, and carries on right the way through your claim.

On this page, you can find our key customer support information.

Company Information

Business Name: Legal Expert (a brand of JF Law Limited)

Registered Offices: Our registered offices are Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB (HQ) and Suite 3 And 3.1, Exchange Court, 1 Dale Street, Liverpool, L2 2PP.

Registered Number (Companies House): 09222224

Solicitors Regulation Authority (SRA): 839005

Contact Information

Below, you can find our contact information.

Customer Support Team

Our team is on hand to help you with any queries you may have. There are a variety of ways you can get in touch:

You can email us at

You can also write to us with your query via post to the following address:

Legal Expert
Champions Business Park,
Arrowe Brook Road,
Wirral CH49 0AB

Office Hours

We’re available during the following hours.

  • We’re open 24 hours a day, 7 days per week via live chat and telephone
  • Our office is open to clients between 9am and 5pm, Monday to Friday

Complaints Handling

Customer feedback helps us improve by identifying any shortcomings in our service. We therefore embrace it and will do our utmost to improve should any issues be highlighted.

Please see our dedicated complaints procedure here. We aim to resolve all complaints as quickly and as satisfactorily as possible.

Data Protection and Privacy

Legal Expert boasts a talented team of data breach solicitors. We therefore appreciate the significance of ensuring that your personal information is kept safe and secure. You can read more about this in our Privacy Policy.

Regulatory Information

Legal Expert is a trading name of JF Law Limited, a firm of solicitors registered and authorised by the Solicitors Regulation Authority (SRA). JF Law follows all guidelines and rules set out by the SRA. Our regulatory information can be found in full here.

Contact Form

If you’d like to speak with us about anything at all, please complete the contact form on our contact us page.

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    Meet The Team

    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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