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How Much Compensation Could I Claim From My Landlord?

By Cat Soong. Last Updated 25th April 2022. Welcome to our guide on how to claim compensation from your landlord. According to the Royal Society for the Prevention of Accidents, over 6,000 deaths occur annually as the result of accidents in the home, while millions of people are taken into Accident and Emergency rooms to treat injuries they have suffered without leaving the house.

However, if you have suffered from an accident at home, it may not have been your fault. If you live in a rented property – rented either privately or from the local council – and your accident occurred as the result of negligence from your landlord, you could be eligible for compensation.

To find out more about how to make a compensation claim against your landlord, please call 0800 073 8804 today, or start your claim online. In the meantime, please read on to learn more.

Select a section:

A Guide To Claims Against Landlords

This guide on how to claim compensation from your landlord exists to provide you with extensive and comprehensive information regarding a tenant accident claim. It will inform you of the steps you need to take in order to make your tenant injury claim and the potential issues and benefits that could come about as a result of your claim. It will also explain the duty of care a landlord owes you if you are a tenant. If you are a tenant suing landlord for negligence, it could provide the information you require to make the most of your claim.

The guide will additionally make an argument for why you require the support of a professional Claims Service and illustrate why we are by far the best company to get you through the claims process, getting you the tenant injury compensation that you deserve.

Top Tips On How To Claim Compensation From Your Landlord

As mentioned above, in this guide, we’ll explain what steps to take to make a claim against your landlord. Top tips on how to claim compensation from your landlord include:

  1. Identify the issue, ensuring that an actual repair rather than an improvement would be needed to resolve it
  2. Collect evidence of the issue, including photos of the damage and proof of any harm it’s causing you, such as a letter from your GP or a bank statement
  3. Report the issue to your landlord asking them to resolve it, preferably in writing or by email so you have a hard copy of your correspondence as evidence
  4. Contact environmental health if the issue is causing you health problems and your landlord has failed to act upon it after being notified
  5. Try a mediation service as an alternative resolution method
  6. See if you can compensation by getting in touch with our team at Legal Expert today

To learn more about these steps and some additional information in the meantime, please read on or get in touch with us today for a free consultation. See whether you could be entitled to compensation today.

What is a Tenant Injury Claim?

If you have suffered an injury as the result of an accident that occurred on your rented property and you believe that it was the fault of your landlord, you may be wondering how to make a compensation claim against your landlord.

A tenant injury claim is a personal injury claim aimed at your landlord for acting in a negligent manner. Specifically, they may have been ignoring the standards set by the Landlord and Tenant Act 1985. Your landlord has a duty of care towards you, and as such can only be considered responsible for your accident – and thereby liable to pay you compensation – if they have breached their duty of care to you by acting in a negligent manner as determined by these (and a number of other) laws.

How to claim compensation from your landlord.

How to claim compensation from your landlord.

For example, you could have suffered from a lung illness as the result of mould that has developed inside your privately rented flat. If your landlord did not properly remove the mould – especially if you previously brought the dangers of such mould to their attention – then they could be considered responsible for your illness.

However, you may be unable to make a claim for compensation from your landlord for mould and other issues if you cannot prove that your landlord was responsible. If your landlord took the appropriate measures in dealing with the mould – such as hiring a mould removal company – and these measures failed, your landlord may not be required to pay compensation for mould and dampness. If you are unsure about the legality or legitimacy of your claim, contacting a law firm can clarify the matter.

What to Do If You Are Involved in an Accident and Need to Claim Against your Landlord?

If you are involved in an accident at home and want more information on how to claim compensation from your landlord, you should primarily make sure that you are eligible to make a claim. If more than 3 years have passed from your accident (or from the diagnosis of your injury if not immediately apparent) then you typically cannot make any kind of personal injury claim in relation to that accident.

If your accident or the diagnosis of your injury has occurred within the past 3 years, then you are not automatically excluded from making a tenant injury claim due to the tenant injury claim time limit. However, even in this case, you will need to complete further steps in order to maximise the odds of your claim being successful.

Most importantly, you will require evidence that supports the different aspects of your claim. If you are unsure what evidence you could use to support your claim, the following could prove to be very useful:

  • Firstly, you will need evidence that supports the most fundamental aspect of your tenant injury claim. This can include witness reports from others who saw the accident happen. For example, if you fell down a poorly maintained staircase while friends were staying for dinner, they could give statements in support of how you claim the accident happened.

With tenant injury claims, however, this can be particularly difficult. As most injuries in the home occur when you are alone, it can be very difficult to provide evidence for the circumstances of your accident. However, this is acknowledged within the boundaries of your claim and, as such, requires less definite evidence than other aspects of your claim.

  • Secondly, you will need to find evidence that your landlord was responsible for your accident. Every landlord has a duty of care towards their tenants, and if they breach this duty, they may be found negligent.

For example, if you suffered from burns as a result of a faulty gas pipe (a fault which you brought to your landlord’s attention) they would have acted negligently in not providing you with adequate maintenance, resulting in housing disrepair. Thus, they could more easily be considered to be responsible for your accident and may be liable for a claim.

  • Thirdly, you should ensure that you have evidence in support of the severity of your injury. The most common evidence used for this is a medical report by a doctor or General Practitioner (if the injury/illness was only of minor or moderate severity) or Emergency Medical Technician (if more immediate health care was required).

Working through this process can be very helpful in establishing a viable compensation claim in the early stages of the case. For more information on how to make a compensation claim against your landlord, keep reading.

How to Begin a Tenant Injury Claim Against your Landlord

You may be wondering how to make a compensation claim against your landlord and how you should begin your tenant injury claim. When making a compensation claim against your landlord, you will need the support of an excellent Claims Service. This Claims Service will work tirelessly to maximise your chances of receiving the compensation that you deserve and attempt to minimise the hardship that is caused to you as a result of your tenant injury claim.

However, before you get into contact with any Claims Service, you will need to gather the necessary evidence to support your claim. These steps are outlined in the previous section and this evidence could include almost anything relevant to your tenant injury claim. However, evidence in support of the severity of your injury is particularly important.

Once you have gathered the evidence that you need, you should then begin evaluating different Claims Services. If you choose our company as your Claims Service, we can then offer you a free consultation session with legal advice on your tenant injury claim. In this session, we will assess how valid we believe your compensation claim to be and provide an honest evaluation of its chances of being successful.

After this session, if you’re still wondering how to make a compensation claim against your landlord, you can choose to have our panel of specialist solicitors at Legal Expert handle your case. If you do, we can proceed with bringing your compensation claim to court and do our best to get you the compensation that you deserve.

Common Injuries Sustained in the Home

For anyone considering how to make a compensation claim against your landlord, learning about the most common injuries sustained in a home can be helpful. If you have suffered from any of the following injuries, you may have a claim.

  • The most common injury that is sustained in the home happens as the result of falling objects, particularly from the structure of the house. For example, you could have suffered a moderate head injury as a result of an improperly maintained beam in your attic falling onto you.
  • The second most common injury that can be sustained in the home comes from a slip trip or fall. For example, poorly installed floorboards could easily rot away and cause you to have a fall, resulting in a minor leg or back injury.
  • The third most common injury that is sustained in the home is a burn, either minor or major. For example, if the plumbing of your house was improperly installed and maintained, hot water could leak out of the pipe and burn your skin.

Though your injury might not be exactly like any of these three examples, they should provide an indication of the types of injury which can be compensated.

Claiming Compensation For An Accident That Was The Fault Of Your Landlord

When you are considering how to claim compensation from your landlord, one of the most important considerations is whether or not your landlord has acted in a negligent manner. The issue of how to prove landlord negligence can be confusing without research and a good understanding of the British legal system.

Your landlord can only be considered responsible for your accident if they have acted negligently by ignoring the standards set by the Landlord and Tenant Act 1985. If they are not in breach of this act, nor the duty of care they have towards tenants such as yourself, then they likely cannot be considered legally responsible for your accident.

To highlight the difference, please consider the following example. You have suffered a serious leg injury as a result of the collapsing floor of your rented property. While you may believe your landlord to be responsible for such damage, if they took the required precautions concerning the floorboards, such as having them regularly maintained, then they may not be acting in a negligent fashion.

However, if your landlord failed to provide adequate repair work to the floor then they could be considered responsible as a result of negligence. In order to determine landlord negligence, a court case may be required.

Judging The Severity Of An Injury Caused By Your Landlord

If you’re wondering how to make a compensation claim against your landlord, regardless of whether you’re dealing with private landlords or otherwise, you should know the main aspects of your claim that will affect your compensation. One of these main factors includes the severity of your injuries.

This is why it is vitally important that you receive a professional medical assessment of the severity of your injury. However, you may not want to commit to such a rigorous process before you have begun your tenant injury claim.

If you want to make a rough self-assessment before you receive a thorough medical assessment, then here are the general classifications for the severity of injury:

  • Minor injuries include concerns such as minor ligament damage or persistent joint stiffness. Minor injuries are not considered to be traumatic and tend to heal without major medical assistance. As such, they typically have small compensation awarded.
  • Moderate injuries include such concerns as loss of finger dexterity and partial loss of sight in one of your eyes. Moderate injuries can be helped without complex surgery, even though they can have a long-term effect on you. As such, they typically have a medium-sized amount of compensation awarded.
  • Severe injuries include such concerns as complete loss of limbs and loss of memory function. Severe injuries can have a major traumatic effect on you, typically causing permanent physical and psychological injury. As such, they tend to have a large amount of compensation awarded.

However, it is important to remember that these general points should not ever replace a medical assessment. Not only will a medical assessment ensure that you receive an accurate and justifiable understanding of the severity of your injury, it also will give you peace of mind concerning the limits of your injury and how it could affect you in the future.

For more information on how to make a compensation claim against your landlord, please read on.

Tenant Injury Claims Against the Council

According to the Government, local authorities in England alone owned 1.59 million homes in 2018. If you are living in a council-owned property and believe you could make a tenant injury claim, you may be scared of challenging the authority of your local council and potentially losing your housing.

However, you should not live in fear of making your tenant injury claim. With regard to such claims, the tenant injury procedure for the council is identical and your local authority is treated exactly the same as any other landlord would be.

If you believe that you have a valid tenant injury claim against the council, you should follow the same steps highlighted in this guide. Firstly, prioritise the gathering of evidence to support your claim. Then, contact a Claims Service such as our company that is experienced in dealing with tenant injury claims against local councils.

If you’re wondering how to claim compensation following landlord negligence, please read on.

What can be Claimed for Against your Landlord?

When you begin your tenant injury claim, one of the most important issues is your potential compensation. Many people believe that they can claim compensation only for medical costs related to their injury or direct loss of earnings that occur as a result of the injury.

However, this is simply not the case. When you take legal action against your landlord, you could receive compensation for a whole manner of costs and damages that are related to your injury. These include:

  • General damages – including unspecified damages such as emotional suffering as the result of the injury, effects that long-term pain has upon your life, and even any loss of professional reputation stemming from the injury or the medical treatment of the injury.
  • Special damages – including measurable damages such as loss of earnings as the result of the injury, the cost of hiring a nurse or carer, and the damage to your property, such as furniture.
  • Medical bills – including the cost of medical tests and treatments which are either not covered by the NHS or sought from private or overseas healthcare providers.
  • Travel costs – including the cost to travel between your home and hospital appointments and any other travel costs incurred.

With the right legal team, you can be certain that you are claiming for every possible cost incurred by your injury. For more information on seeking compensation from your landlord following an injury caused by landlord negligence, please read on.

How Much Compensation will I get from my Landlord?

When seeking compensation from your landlord, it can be difficult to find average amounts of compensation. This is because cases can have many unique circumstances that must be taken into consideration. However, it can be generally said that the type and severity of your injury will likely impact the amount of compensation you could receive.

Many legal professionals use the Judicial College Guidelines (JCG) to help them when calculating how much compensation you could potentially receive. This is because the JCG provides guideline compensation brackets for a variety of injuries and illnesses based on past cases. The table below provides figures from the JCG covering general damages, which compensate you for the pain and suffering caused by your injury.

Type of InjurySeverity of InjuryAverage Compensation
Toe InjuryMinor - SevereUp to £52,620
Foot InjuryMinor - SevereUp to £189,110
Ankle InjuryMinor - SevereUp to £65,420
Knee InjuryMinor - SevereUp to £90,290
Leg InjuryMinor - SevereUp to £264,650
Finger InjuryMinor - SevereUp to £85,170
Wrist InjuryMinor - SevereUp to £56,180
Hand InjuryMinor - SevereUp to £189,110
Elbow InjuryMinor - SevereUp to £51,460
Arm InjuryMinor - SevereUp to £281,520
Shoulder InjuryMinor - SevereUp to £45,070
Neck InjuryMinor - SevereUp to £122,860
Back InjuryMinor - SevereUp to £151,070
Eye InjuryMinor - SevereUp to £168,730
Ear InjuryMinor - SevereUp to £132,040
Face InjuryMinor - SevereUp to £34,480
Head InjuryMinor - SevereUp to £379,100

You may also be eligible to claim under special damages. Special damages compensate you for any financial losses you may incur as a result of your injuries. This can include travel costs to and from hospital appointments, and loss of earnings if you find yourself unable to work following your injuries.

For more help in seeking compensation from your landlord, contact our advisors today.

Case Study

If you are still uncertain about your tenant injury claim, a case study can be useful. It can help you to get a basic understanding of the path a claims process can take. For example:

In 2014, this claimant suffered from moderate spinal cord injuries as the result of a leaky roof, which caused them to slip and fall. They had previously informed their landlord about the leak and the landlord had failed to adequately repair it before the accident occurred.

The claimant received £2,000 compensation from the letting agency that owned the property, due to the severity of their injury and the limited medical costs that resulted from their injury.

While this case is only a single example of a tenant taking legal action against a landlord for negligence, it illustrates the general process of making such a claim.

No Win No Fee Tenant Injury Claims

When you are considering taking legal action against your landlord, one of the most challenging issues that could arise from your tenant injury claim is the cost of legal services. Your Claims Service could potentially impact your life during a period in which you need stability and time to recover from your accident.

Our company will do our best to minimise the stress that you experience during the claims process. Our ‘No Win No Fee’ Policy will ensure that we provide you with the support you need and the help needed to maintain your financial and emotional stability throughout this difficult period in your life.

This policy, also called a ‘Conditional Fee Agreement,’ ensures that we will do our best to win your case and get you the compensation you deserve. As a result, the risk of making a claim is much lower.

For more information on how our team could help you learn how to make a compensation claim against your landlord, please read on.

Why Choose Us as Your Claims Service for a Tenant Injury Claim against your Landlord?

If you choose to look into how to make a compensation claim against your landlord, our team can provide you with expert insight and professional support, as well as minimise the financial risk involved in the claims process.

Our years of experience in dealing with tenant injury claims makes us one of the most capable companies for dealing with compensation claims against landlords. This experience has given our team of legal experts the knowledge of how to efficiently and professionally deal with your tenant injury claim, giving you relevant and accurate advice along the way.

Along with our free consultation sessions, our ‘No Win No Fee’ approach, and our ability to arrange a local medical evaluation for you, we put your well-being as our first priority. It’s what makes us such an effective, reliable option when seeking compensation from your landlord.

Call for Free Advice and To Start a Claim

To find out more about how to make a compensation claim against your landlord, please call 0800 073 8804 today.

Alternatively, let us know about your case using the contact form on our website. Our company is primed to provide you with exemplary advice concerning your tenant injury claim, so let us help you with these issues and choose us as your claims management service when seeking compensation from your landlord.

Helpful Links

Housing association homes complaints

Visit this page for more information on making a complaint against the Housing association.

Housing Ombudsman Service

Do you want to put a complaint in about your landlord? Visit this website for more information.

Understand how your council works

Do you feel that your local council service hasn’t been properly delivered? Here is how you can make an official complaint.

Private renting complaints

How to Claim Compensation from your Landlord FAQs

Can I sue my landlord for pain and suffering?

As part of a personal injury claim, you could be compensated for any pain or suffering you were caused to experience as a result of your landlord’s failings. This includes physical and psychiatric harm, as well as financial losses.

Can you sue a landlord for emotional distress UK?

As mentioned above, if your landlord has caused injury to your mental health, you could make a claim. However, you would need to provide evidence. Talk with our advisors to see if you have a case.

Can you sue your landlord after you move out?

If you suffered an injury due to your landlord’s negligence, you could claim even after you’ve moved out. The typical time you could claim within is three years, but it may differ for certain circumstances. 

What must a landlord provide by law UK?

A landlord must, as reasonably as possible, provide a safe environment for tenants. 

What can I claim from my landlord?

Personal injury claims are typically split into general damages and special damages. General damages can be claimed to cover physical or psychological harm, whereas special damages can cover any financial or tangible losses you’ve suffered as a result of the incident in question.

Why are No Win No Fee agreements helpful?

landlord claims

landlord claims

These types of agreements allow anyone with valid grounds to claim to seek legal help without the usual financial risk involved. This is because solicitors working on this basis only take payment from their clients if they succeed in winning their case. Also, there are no upfront costs or hidden fees at any point in the claims process.


Where can I find a personal injury lawyer to handle my case?

As law firms can remotely connect with their clients, there’s no need to stay local in your search for legal help. Instead, why not get in touch with us at Legal Expert today? We’re available to talk 24/7 and have a personal injury solicitor from our panel with over 30 years of experience waiting to handle your claim.

Can I sue my landlord for negligence?

Typically, negligence cases can be established against landlords providing that the following criteria are met:

  1. The landlord had a duty of care to maintain the property to a reasonable standard
  2. The landlord was aware or should have been aware of the issue in question
  3. The landlord breached their duty of care by failing to remedy the issue

For a free consultation, please get in touch today to see if you could claim.

Thank you for reading our guide on how to claim compensation from your landlord.

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