By Danielle Jordan. Last Updated 24th April 2025. Working in a warehouse invariably comes with a certain level of risk. Heavy goods, industrial machinery and lifting equipment can all contribute to the risk of an accident occurring. In this guide we examine the eligibility criteria for warehouse accident claims.
As well as exploring who could make an accident at work claim for an injury in a warehouse, we examine how these types of accidents can occur, and what injuries could be sustained. We also look at how warehouse accident compensation is calculated under the two relevant heads of loss.
Towards the bottom of the guide, you’ll see information on the type of No Win No Fee contract offered by our expert solicitors and what benefits you can enjoy when making your potential claim under these terms.
Our dedicated advisory team can provide free advice on claiming warehouse accident compensation. You can also ask them about accident at work claims:
- Phone on 0800 073 8804
- Our online “contact us” form.
- The live window in the bottom left of your screen.
Select A Section:
- Examples Of Compensation Payouts In Warehouse Accident Claims
- Eligibility Criteria For Warehouse Accident Claims
- How Can Accidents Happen In A Warehouse?
- I Had A Warehouse Accident – What Evidence Do I Need?
- How Long Do I Have To Claim For A Warehouse Accident?
- Make A Warehouse Accident Claim With Our No Win No Fee Solicitors
- Helpful Links On Accident At Work Claims
Examples Of Compensation Payouts In Warehouse Accident Claims
Compensation payouts for successful warehouse accident claims could potentially be made up of two different parts. These are general and special damages.
You will be awarded a general damages payout for the physical and mental pain and suffering you have experienced due to your warehouse accident. Examples of factors that will be looked at to help value this award include:
- The changes to your quality of life. For example, your ability to cope with work could decrease if you have suffered warehouse injuries that are permanent.
- How severe the pain of your injury is.
- How long recovery could take if a full recovery is expected.
During the warehouse accident claims process, you may be asked to attend an independent medical assessment. The reports from this assessment can be used with the Judicial College Guidelines (JCG) to help determine what the value of your general damages payout could be.
The JCG is a document containing guideline compensation brackets for different types of physical and mental injuries.
Guideline Compensation Examples
From the JCG, we have taken some examples of injuries that could be suffered following a warehouse accident, along with their compensation guidelines.
Please bear in mind that this is for illustrative purposes only, as all accident at work claims are unique. Also, the top line has not been taken from the JCG.
- Multiple serious injuries and significant financial loss – potentially up to £1m or more.
- Tetraplegia, a form of paralysis affecting upper and lower extremities – £396,140 to £493,000
- Very severe cases of brain damage – £344,150 to £493,000
- The total or effective loss of both hands – £171,680 to £245,900
- The most severe back injury cases – £111,150 to £196,450
- Neck injuries of the highest severity – In the region of £181,020
- Amputation of one arm – Not less than £167,380
- The most serious leg injuries, short of amputation – £117,460 to £165,860
- The most severe injuries to the pelvis or hips – £95,680 to £159,770
- Complete loss of function in the wrist – £58,110 to £73,050
What Else Can Warehouse Accident Compensation Cover?
You may also be awarded a special damages payout for the monetary losses you have suffered due to your warehouse accident. By receiving special damages, your financial position should be restored to what it was before your accident occurred.
Here are a few examples of what financial losses you could suffer following a warehouse accident:
- Loss of earnings if your warehouse injuries have made you unable to work.
- Mobility aid costs, such as purchasing a wheelchair.
- Nursing care costs.
To recover your expenses, you should submit proof, such as payslips, invoices, bank statements, and receipts. If you have no proof of your expenses, then you may not receive a special damages payout.
For more information on how compensation is calculated in successful warehouse accident claims, please get in touch with us.
Eligibility Criteria For Warehouse Accident Claims
The duty of care that all employers owe their employees (both full-time and part-time) is set out by the Health and Safety at Work etc. Act 1974 (HASAWA). Per their duty of care, employers must take all reasonably practicable steps to ensure the health, safety and welfare of their employees while they are at work.
If you would like to seek personal injury compensation for harm you have suffered in a warehouse accident, you need to be able to prove that:
- Your employer owed you a duty of care.
- This was breached.
- Your injuries occurred as a result of the breach.
Warehouse workers can be exposed to a range of different risks and it’s up to employers to safeguard against those.
Please contact one of our advisors if you have any questions about warehouse accident claims.
How Can Accidents Happen In A Warehouse?
There are numerous different types of accidents that could potentially occur in a warehouse and workers may sustain serious injuries as a result. Such incidents could occur as a consequence of an employer failing to uphold the duty of care they owe their employees. Examples of potential warehouse accidents and their causes include:
- Slips, trips and falls that injure warehouse employees may occur because of issues such as spillages, loose cables or objects obstructing a walkway. A failure to carry out a risk assessment by the employer can make such accidents more likely.
- Falling objects – Employees may potentially be injured by falling objects in a warehouse. The potential cause may be linked to a failure by staff or the employer to follow the correct health and safety procedures.
- Manual handling injuries – Staff in warehouse could potentially be injured while attempting to move heavy objects. Such injuries are more likely if an employer breaches their duty of care by failing to provide adequate training on the best manual handling techniques. Some people feel that muscle strains are minor injuries that you can’t claim for, but you can definitely claim for a minor injury at work.
- Injuries caused by forklift trucks, machinery or vehicles – Packaging machinery, forklift trucks, pallet trucks plus other machinery and vehicles may be used within a warehouse by staff. Injuries involving such machinery or vehicles could potentially occur if a worker using them makes a mistake. Such accidents could more likely occur if an employer does not provide adequate training or fully explain health and safety procedures to staff using such equipment.
For more advice on warehouse accidents and whether you can claim for injuries in this type of accident, contact our advisors for free today.
What Types Of Warehouse Could Accidents Happen In?
Accidents can occur in all types of warehouses if the correct safety measures aren’t in place. Examples of warehouses include:
- Distribution centres
- Logistics centres
- Warehouses that adjoin factories
- Cold storage warehouses
- Bulk storage warehouses
- Wholesalers
- Pick, pack and ship warehouses
- Smart warehouses
- On-demand storage warehouses
This is by no means an exhaustive list so if you don’t see your warehouse listed, feel free to get in touch to discuss it with us further.
A Case Study On Warehouse Accidents
There are numerous accidents at work which could lead to warehouse injury claims. However, in this section, we’ll focus on an illustrative case to help you understand when you could have a valid warehouse accident compensation claim.
Dean was a young man working as a quality control officer in a warehouse. One day, when he was checking the stock, the contents of a container spilt and got into his eye. This happened due to the storage of damaged or open containers without any precautions. Due to the spillage, Dean suffered from a permanently scratched cornea.
This injury resulted in extensive treatment and an inability to report to work for many days. Dean consulted our advisory team with evidence of his employer’s negligence and financial records to demonstrate special damages. Our team of solicitors demonstrated that inadequate safety measures were in place in areas containing open or damaged stock on the shelves. They also proved how the powder which entered Dean’s eye caused a chemical injury, which significantly impacted his vision.
After our correspondence, the employer admitted liability and acknowledged their failure to fulfil their duty of care. Dean receives a compensation amount of £5,650, reflecting his eye injury and loss of earnings.
Please note that the above account is just an example based on our actual cases. If you would like to learn more about warehouse accident claims, please contact our advisors now.
I Had A Warehouse Accident – What Evidence Do I Need?
When making warehouse accidents claims, claimants will need sufficient evidence that shows why and how the employer has acted negligently and how this had led to the injuries that have been suffered. There are different types of evidence that can be collected to support warehouse accident claims and below we look at a few.
This list of evidence is by no means exhaustive, but in order to prove liability and the injuries you suffered, it may be very useful, if possible, to collect the following items of proof:
- CCTV footage: Having proof of the accident and its cause caught on camera can be considered a very strong piece of evidence.
- Accident book logs: It is vital that if you suffer an injury in the workplace, you report this to the allocated person so that it can be logged. This log can act as sufficient proof if you go on to claim compensation.
- Medical records: If you are injured in the workplace, you should always seek medical attention. Seeking medical attention is not only vital to ensuring you get the care you need but it can also create a record that can be used as evidence to show the injury and its severity.
- Witness statements: Taking down the contact details of those who witnessed your accident, such as any fellow warehouse workers, ensures that their statements can be taken by a professional at a later date.
If you choose to work with a solicitor on your accident at work claim, they can help you gather this evidence. For example, a solicitor could take statements from witnesses.
To find out how one of our solicitors could help you claim compensation, contact our team today. Or, read on to learn more about warehouse accident claims.
How Long Do I Have To Claim For A Warehouse Accident?
When starting a warehouse accident claim, you must adhere to the time limits. Under the Limitation Act 1980, you will generally have three years from the date of the incident to initiate legal proceedings for a personal injury claim.
However, in certain circumstances, there are exceptions. These include:
- Children under the age of 18 cannot begin legal proceedings themselves. The time limit is paused until they turn 18. A litigation friend could be appointed by the court to bring forward a claim for them before their 18th. However, if they reach their 18th birthday and a claim was not filed for them, they will have three years from this date to begin the process.
- Those without the mental capacity to bring forward a claim for themselves. These parties have a suspension applied to the limitation period that lasts for as long as they are unable to handle legal proceedings. During this suspension, a litigation friend could act for them. If the individual regains this capacity needed to claim, they will be given three years from this recovery to begin civil proceedings, provided that a claim was not already made for them.
Talk to an advisor from our team if you have any questions about the limitation period for personal injury claims for a warehouse accident.
Make A Warehouse Accident Claim With Our No Win No Fee Solicitors
If you are eligible to claim warehouse accident compensation, you could instruct one of our solicitors to help you. Our warehouse accident solicitors can help with many services, such as:
- Gathering evidence.
- Corresponding with the defendant.
- Accurately valuing your compensation.
- Sorting legal representation if the case goes to court.
- Explaining legal jargon.
- Sending any case updates.
Additionally, our solicitors typically provide their services under a Conditional Fee Agreement (CFA). This means that you are not charged for their services:
- Upfront.
- While the claim is still ongoing.
- If the claim fails.
Instead, if the claim is successful, your solicitor can keep a small percentage of your compensation. This small percentage is called the success fee, and is capped by the law.
Please contact us today if you have any more questions about warehouse accident claims or you want to check your claim eligibility. Our friendly advisors are happy to assist you at any time:
- Fill out our ‘contact us’ form, and an advisor will call you.
- Call 0800 073 8804
- Connect via our live chat.
Helpful Links On Accident At Work Claims
Here are a few guides about claiming for an accident at work:
- How to claim for a minor injury at work
- Information about claiming for dangerous machinery accidents.
For more advice on warehouse accident claims or a free claim assessment, please get in touch today.
