Expert Advice On Tesco Accident Claims

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How To Claim For An Accident In Tesco

There may be several hazards present in supermarkets that present a risk of injury, such as wet floors from items that have spilled, defective trolleys and other equipment, and poorly maintained shelving units. As per the law, steps must be taken to address any health and safety issues to prevent accidents in a supermarket affecting staff or customers. If these steps are not taken and health and safety laws are not complied with leading to harm being suffered, it could be possible to claim personal injury compensation.

Our guide will discuss the question ‘Who can make Tesco accident claims?’. Firstly, we set out the specific eligibility criteria that need to be met in order for a personal injury claim to be valid. We then provide examples of the types of supermarket accidents that could occur and the legislation in place to prevent them from happening.

Later in our guide, we discuss how compensation payouts for successful personal injury claims are calculated and what aspects of your injury they can address.

Finally, we look at how a No Win No Fee solicitor could assist you in claiming compensation without requiring a fee for their work upfront or as the claim proceeds.

If you have any questions as you read, or you want to discuss your potential case with an advisor and find out how to claim, please get in touch using the details below:

A blurred image of a supermarket aisle with food shelves either sides.

Select A Section

  1. Who Can Make Tesco Accident Claims?
  2. What Types Of Accidents Can Occur In A Supermarket?
  3. What Could I Do If I Had An Accident In Tesco?
  4. How Much Compensation For A Supermarket Accident?
  5. Can A No Win No Fee Solicitor Help With Tesco Accident Claims?
  6. More Resources On Claiming For An Accident In A Public Place

Who Can Make Tesco Accident Claims?

A personal injury claim could be made following a supermarket accident, such as a slip, trip or fall, if the relevant criteria are met. This involves proving negligence occurred which means:

  • A relevant third party owed you a duty of care as per the law, such as your employer or an occupier of a public space.
  • This duty was breached through their failure to adhere to health and safety legislation.
  • You suffered an injury, either physical and/or psychological, because of the breach.

To discuss your potential case and find out whether you could claim if you were to be injured in an accident in Tesco, please contact our team today.

What Types Of Accidents Can Occur In A Supermarket?

There are several types of supermarket accidents that could lead to injury, such as an accident in a supermarket car park, or in the shop itself as an employee, or as a customer.

Can I Claim For A Car Park Accident In Tesco?

Under the Occupiers’ Liability Act 1957, those in control of a public space owe a duty of care to those using the space for its intended purpose. This duty requires them to take steps to ensure the reasonable safety of members of the public and extends to inside a supermarket as well as outside in the car park.

As such, if you were involved in a car park accident that caused you injury because a third party breached their duty of care, you might be eligible to claim compensation.

For example, the car park may have been icy due to adverse weather conditions and the occupier or party in control of the space failed to put down grit. As a result, you slipped and fell on ice in the car park and suffered a head injury.

Who Can Make Tesco Workplace Accident Claims?

An employee is owed a duty of care by their employer under the Health and Safety at Work etc. Act 1974. Employers need to take reasonable and practicable steps to prevent employees from suffering an injury while they work. If they failed to do so, it could result in an employee becoming injured through a breach of health and safety legislation.

For example:

  • There is a failure to provide adequate training to staff on safe manual handling. As a result, they lift heavy stock using the incorrect lifting techniques causing them to suffer a back injury. You could also suffer crush injuries if you are not provided necessary and correct personal protective equipment, such as steel toe capped boots, and you drop heavy items on yourself.
  • Staff members are required to use fork lift trucks to manoeuvre and store certain stock. However, there is a fault with one of the trucks and no steps are taken to fix it. Instead, the employer instructs the staff to use the machinery anyway. This leads to a forklift crash causing a head injury at work.

Can I Claim For A Tesco Accident As A Customer?

If you were to have an accident in Tesco as a customer, you could potentially claim compensation if you can prove negligence occurred.

As mentioned, customers and members of the public are owed a duty of care under the Occupiers’ Liability Act 1957 by those in control of public spaces, such as supermarkets. Failure to adhere to this duty could lead to an accident in a supermarket in which a customer suffers an injury. For example:

  • There is a spillage in an aisle that is reported but not cleaned up. As a result, a customer slips, trips and falls and dislocates their knee.
  • A shelf isn’t stacked properly due to a lack of training provided to staff. As a result, items fall from the poorly stacked shelf and hit a customer on the head causing them to suffer concussion.

To discuss your potential case or get an answer to the question ‘Who can make Tesco accident claims?’, please get in touch using the contact details provided above.

A woman slipping on ice.

What Could I Do If I Had An Accident In Tesco?

After suffering an injury in a supermarket accident, there are several steps you could take, such as:

  • Seek medical attention. This is important to ensure you receive the correct medical treatment for your injuries. You can also request a copy of your medical records after getting the treatment you need.
  • Take pictures of your injuries and the accident.
  • Gather video footage, such as from CCTV in the supermarket.
  • Get a copy of the accident report form.
  • Collect a proof of financial losses, such as receipts, payslips, and invoices.
  • Speak to any witnesses for their contact details so statements can be taken later on.

You could also seek legal advice from an expert public liability claim solicitor who could help you seek compensation. If eligible, one of our solicitors could help you through the different stages of the claims process, including gathering evidence to strengthen your case.

If you were to suffer an accident in Tesco, our team can discuss the next steps you could potentially take. They can also assess whether you’re eligible to instruct one of our specialist solicitors to assist you.

How Much Compensation For A Supermarket Accident?

If you make a successful public liability claim, you could receive a compensation payout consisting of up to two heads of loss:

  • General damages compensate for the physical and/or psychological impact of the injuries you suffered in a supermarket accident. Factors considered when valuing this head include how severely your life has been affected by the injury, the treatment you needed, and the recovery period.
  • Special damages compensate for the financial losses and costs caused by the injury you suffered in a supermarket accident. For example, if you have been unable to work because of the injury, you could claim back a loss of earnings.

Payments made under the special damages head of loss can often be higher than those made under general damages due to covering both past and future losses. As such, you should ensure you provide a proof of expenses to ensure you receive a payment.

When valuing general damages, reference can be made to the Judicial College Guidelines (JCG) which contains a detailed list of guideline compensation brackets. These brackets correspond with different types of injuries.

You can find compensation amounts from the JCG in the table below, with the exception of the first entry. However, please use the figures as a guide only.

Injury TypeSeverityNotesGuideline Compensation Bracket
Multiple Severe Injuries with Financial CostsSevereA compensation payout can be awarded to address the physical and/or psychological effects of multiple severe injuries as well as the financial costs incurred as a result, such as lost income, care costs, and medical expenses. Up to £1,000,000+
HeadVery Severe Double incontinence, poor language function, and little evidence of meaningful response to environment leading to the need for full-time nursing care.£344,150 to £493,000
NeckSevere (i)A neck injury leading to permanent spastic quadriparesis.In the region of £181,020
KneeSevere (i)A serious knee injury involving disruption of the joint, gross ligament damage, lengthy treatment, and considerable pain as well as function loss. £85,100 to £117,410
LegSevere (ii)Very serious injuries, such as where multiple fractures have taken years to heal, needed extensive treatment and caused serious deformity and limited movement.£66,920 to 109,290
ArmLess Severe A substantial degree of recovery has taken place or is expected despite there being significant disabilities. £23,430 to £47,810
FootModeratePermanent deformity and ongoing symptoms from displaced metatarsal fractures.£16,770 to £30,500

Call our team using the number above to find out more about how much compensation could be awarded for successful supermarket accident claims.

Can A No Win No Fee Solicitor Help With Tesco Accident Claims?

If you are eligible to make a claim following a supermarket accident, you could instruct a personal injury solicitor to help you. Our specialist solicitors have experience helping claimants make a compensation claim and can offer the following services:

  • Helping you collect evidence, such as photographic or video evidence
  • Valuing your settlement
  • Presenting your case in full
  • Making sure the accident claim is brought forward in the relevant time limit
  • Guiding you through the claims process

They can also offer these services via a Conditional Fee Agreement (CFA) which is a type of No Win No Fee contract. This typically means you won’t pay for their work upfront, as the claim proceeds, or if the claim fails.

If the claim succeeds, you will receive compensation. A success fee will be taken from this by your solicitor as a percentage. However, the percentage has a legal cap ensuring you keep the majority of your settlement.

A solicitor discussing the question 'Who can make Tesco accident claims?' with a potential claimant.

Contact Us

If you have any other questions, such as ‘What can I do if I were to be injured in an accident in Tesco?’, please contact an advisor from our team. They can provide further guidance on the claims process.

For more information, please use the following details:

More Resources On Claiming For An Accident In A Public Place

You can find more of our guides below:

You can also find more external resources below:

Thank you for reading our guide exploring the question ‘Who can make Tesco accident claims?’. If you need any other information on what you could do if an accident in Tesco were to occur, please get in touch using the number above.

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    Meet The Team

    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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