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How Much Compensation Can I Claim For A Tesco Accident?

By Stephen Hackett. Last Updated 17th February 2022. Welcome to our guide on potential Tesco compensation payouts if you are able to make a claim for an accident in one of their stores.

Those in charge of Tesco stores and stores run by other companies owe their customers and staff a legal duty of care. As part of this duty, those in charge of such stores should take reasonable steps to make sure that their premises are as safe as possible. This requirement is enforced by legislation such as the Occupiers’ Liability Act 1957. Despite this, accidents can still sometimes happen. Different types of accidents can occur in a Tesco store or other supermarkets. Examples include slipping on an unmarked wet floor or being involved in a car park accident.

Tesco compensation payouts

Tesco compensation payouts

If you have been injured while at Tesco and the incident was not your fault, you may be eligible to claim for compensation. To be able to claim compensation, you will need to establish with evidence that those in charge of the store you were in owed you a duty of care at the time you were injured. You’ll also need to prove that the store breached their duty of care in some way and this is what led to your injuries.

To understand if a claim is possible, it is wise to seek legal advice as soon as you can. Here at Legal Expert, you can contact our advisors for help with your potential claim. For more information about Tesco accident compensation claims, please read on.

If you would like to speak to our advisors, you can do so online by using our contact form or our 24/7 live chat service. Or you can call us on 0800 073 8804.

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A guide to Tesco injury claims

Accidents and injuries can potentially happen at any supermarket. If you have been injured while on Tesco premises, be it in-store or outside in the car park, you may have questions about potentially claiming compensation if the incident wasn’t your fault. Within this guide, we’ll take a a closer look at how accidents within supermarkets such as Tesco may occur. We’ll also explain the steps to take if you are involved in such an accident.

Also, we’ll explain the requirements that need to be met in order to start a potential claim against a supermarket, whether you’re a customer or member of staff. We’ll also explore the topic of potential Tesco compensation payouts for those who are eligible to make a claim.

What is an accident at Tesco?

So, what constitutes as an accident at Tesco? This can simply refer to any type of incident that happened on Tesco premises. This could be in-store, in the car park, at an adjoining petrol station, or in the warehouse. If you are injured in an accident within Tesco’s premises and it was not your fault, you may be able to consider a personal injury claim.

Whether you’re eligible to start a claim and who you claim against depends on the circumstances of the incident. If, for instance, you had a car accident within a supermarket car park, the liable party may be the driver of the other vehicle involved. If, however, you were injured inside a supermarket because those in charge of it failed to uphold their duty of care, then any potential claim would be made against the store itself.

Have you’ve been in an accident that wasn’t your fault within the premises of a supermarket? If so, you’re welcome to contact our advisors for free legal advice. We can advise on whether you have grounds to claim compensation and who you could claim against based on the circumstances of your incident.

What to do if you are involved in an accident at Tesco causing injury

If you have been the victim of an accident that happened at a Tesco or a similar store, it is wise to take the necessary steps to collect as much evidence as you can. This can help you to build a strong case if you want to explore making a compensation claim. Important pieces of evidence which are worth trying to gather can include the following:

Medical report

If you are injured in an accident in a supermarket, then your first priority immediately afterwards should be getting whatever medical treatment you require. When you see a doctor, they will put together a medical report. This and other documents related to your treatment could potentially be used later as evidence if you are able to start a compensation claim for your injuries.

Proof of costs encountered

When someone sustains an injury, it can often result in a lot of knock-on costs. For example, you may have suffered financially due to a loss of income because you have not been able to work while you recover. Perhaps you have needed to pay for childcare, as you have not been able to look after your children due to your injuries? Or, maybe you had to pay for counselling to help you deal with the emotional impact of the incident you were involved in? So long as the expenses has happened as a direct consequence of your injuries, you may be able to claim for them. You’ll need to make sure you keep proof of these expenses/financial losses to back up your claim.

Witness contact information

Did anyone witness the accident you were involved in? If there are people who witnessed your accident, it would be useful to get their contact information. This is because witness statements can really help to strengthen a claim.

Photographic or video evidence

If your injuries are visible, it is a good idea to take photographs if possible. You should also (if possible) take photographs or a video of any damage caused to personal property. You may also be able to gain video evidence from CCTV cameras located at the premises.

Report it

If you are a Tesco employee and you have been injured while at work, you should report the incident so it can be recorded in the workplace’s accident book.

Make notes

Finally, it could also be helpful make notes of what happened as soon as you get the opportunity. Go into as much detail with them as possible.

Could I begin a Tesco accident injury claim?

If you are injured in an accident at a supermarket that wasn’t your fault, we advise you seek legal advice on whether you have grounds to start a potential compensation claim. This may be possible if there is evidence that another party breached the duty of care they owed you and this led to your injuries.

At Legal Expert, our advisors can offer advice on supermarket accident claims including any potential Tesco claims. If you contact our advisors, they can start with a free consultancy. This is designed to help us understand exactly what has happened so that we are able to help you in the best possible manner.

If our advisors find you have strong grounds to start a personal injury claim, then we may be able to offer additional support. We could potentially connect you with one of our No Win No Fee solicitors to support your case. We may also be able to arrange a local medical for you. You can find out more information about No Win No Fee solicitors further on in this guide.

Tesco accident at work claims

We can potentially support claims from both customers and workers who have been hurt in a supermarket such as Tesco. If you are working in a supermarket, there are several ways accidents and injuries could potentially occur. You may be able to claim against your employer for the injuries you’ve suffered if there’s evidence that they failed to take all reasonable steps to protect you from harm.

Here are some accident at work compensation examples of how your employer could be at fault for the accident you have experienced:

  • Failing to provide adequate training
  • Allowing you to do jobs you are not qualified for
  • Failing to provide the correct Personal Protective Equipment
  • Failing to carry out regular risk assessments
  • Ignoring risk assessment findings
  • Not allowing you to take regular breaks
  • Encouraging unsafe work practices
  • Allowing you to use defective machinery

If you are not sure as to whether your employer is to blame for a work accident you’ve had, you can contact our advisors to discuss the circumstances of your incident.

I had a car accident in a Tesco car park – can I claim?

If you were hurt in an accident that happened in a Tesco car park that wasn’t your fault, then you may be able to claim compensation for this. However, claims for a Tesco car park accident may not be made against the store. For example, if another driver crashed into you while they were parking, you will make a claim against the driver. However, if you were injured due to a pothole or uneven surface in the car park of a supermarket, then you may end up making a claim against the supermarket if they are responsible for maintaining that car park.

What Tesco complaint compensation could be claimed for?

If you are able to start a Tesco accident injury claim, you may be able to claim for the following damages:

General damages

Tesco compensation payouts for general damages is provided to cover for any physical and mental injuries you’ve suffered as a result of your accident. The amount that may be offered for such damages can vary a lot. It depends on what injuries are associated with your accident and how severe they are deemed to be.

Special damages

If you are eligible to claim for general damages when making a supermarket accident claim, then you may be able to claim additionally for special damages. Special damages refers to financial losses which can be directly linked to your accident and subsequent injuries. Examples could include lost wages while taking unpaid sick leave, travel costs or the costs of physiotherapy or other forms of therapy which make up part of your recovery.

The most common types of accidents that can happen at Tesco

Some of the most common types of accidents that could happen in a supermarket include:

  • Injuries caused by faulty escalators, doors, and lifts.
  • Injuries that have happened because of products that have been misplaced and therefore obstructed a person’s path.
  • A slip, trip, or fall due to a spillage or wet floor.
  • Accidents that have been caused because a product is faulty.
  • Injuries that have happened because a member of staff has been negligent.
  • Food poisoning.
  • Injuries caused by a fall in the car park because of an uneven surface or pothole.
  • Cuts from fixtures or shelves that are damaged or defective.
  • Injuries due to falling objects.

As mentioned earlier, the type of accident you have been involved in is not the most important factor when launching a claim. Instead, it is the ability to prove that another party has acted negligently.

What Tesco compensation payouts may be offered?

Every single personal injury case is different. There are so many factors that are assessed when determining a payout amount and, therefore, it is simply not possible to provide you with a definitive figure beforehand – no matter what anyone else says.

In the table below, we’ve included some compensation brackets based on the Judicial College Guidelines. The brackets cover several injuries which may be potentially caused by supermarket accidents. Personal injury solicitors may use the Judicial College Guidelines to help them calculate the value of the injuries which you’re claiming for.

Reason for compensationTypical compensation amountComments
Minor injuries – Complete recovery within seven daysA few hundred pounds - £525
Minor injuries – Complete recovery within 28 days£525 - £1,050
Minor injuries – Complete recovery within three months£1,050 - £1,860
Minor shoulder injuriesUp to £6,000At the higher end of the payout bracket, we have cases whereby the person’s recovery takes up to two years. At the lower end of the payout bracket, we have cases whereby the person’s recovery takes up to three weeks.
Moderate shoulder injuries£6,000 - £9,700Most of these cases involve frozen shoulders whereby the injury victim experiences very limited movement and a lot of discomfort. Symptoms will be on going for a number of years.
Serious shoulder injuries£9,700 - £14,600This payout bracket is designed for shoulder dislocations, which also involve damage to the lower section of the brachial plexus as well as serious neck and shoulder pain.
Severe shoulder injuries£14,600 - £36,500Severe shoulder injuries are those that result in disability.
Minor neck injuriesUp to £6,000There are many factors that are considered when determining the payout amount. This includes: how the injury is impacting the person’s everyday life, the symptoms they are experiencing, the pain and the consistency of it, how severe the injury is, what treatment is required, and whether medication is needed.
Moderate neck injuries£6,000 - £29,250At the higher end of this payout bracket, we have injuries that cause severe immediate symptoms and could lead to spinal fusion, for instance, fractures and dislocations. At the lower end of the scale, most cases involve injuries that have had an impact on existing conditions – causing them to become much worse.
Severe neck injuries£34,575 - £112,750The highest payout is for cases of incomplete paraplegia or permanent spastic quadriparesis. At the lower end of the payout scale, cases involve fractures, dislocations, ruptured tendons, and soft tissue damage.
Damage result from a traumatic injury - moderate£5,000 - £9,575Serious seat-belt pressure cases. Such incidents can happen when there are crashes in the supermarket car park.
Damage result from a traumatic injury - serious£12,750 - £21,100 Long standing complications that have been caused by a serious, non-penetrating injury.
Damage result from a traumatic injury - severe£32,700 - £47,050Constant pain and discomfort that has happened through a severe injury.
Pain and suffering £1,000 - £200,000The payout you receive will be determined based on the amount of pain and suffering you have been subject to.
Loss of anticipated earnings£10,000 - £400,000You can claim for loss of anticipated earnings if you need to be off work while you recover. In some cases, you can receive more than the maximum amount stated in the column to the left.
Loss of benefits£5,000 - £500,000Injured at work do I get paid? If not, you can claim for any earnings you have actually lost already. In some cases, you can receive more than the maximum amount stated in the column to the left.

No Win No Fee Tesco claims

Every case we take on is handled on a No Win No Fee basis – this includes accident at work No Win No Fee cases and cases involving those simply shopping at Tesco. This means that you will only ever need to pay legal fees if your case is successful. This gives you monetary protection and complete peace of mind when launching a claim. After all, the last thing we want to do is add to your stress by giving you financial worries on top of everything you are experiencing at present. Instead, we only take on cases that have a genuine chance of being awarded Tesco compensation. We give you the security that you don’t need to pay a penny if we aren’t successful.

Why choose us to help with personal injury claims?

There are many reasons why you should choose us as your personal injury claim service, including:

  • Our many years of experience in the industry
  • We have successfully secured compensation for numerous supermarket accident clients
  • We always aim to secure the maximum payout possible
  • We’ll keep you informed every step of the way
  • We’re friendly and we won’t confuse you with complex legal jargon
  • We genuinely care about our customers and their recovery process

Call for free advice on Tesco compensation payouts

If you have any further questions and need to speak to someone from our Tesco accident helpline, or you are ready to start a claim for compensation, please call our Tesco accident claims number today on 0800 073 8804. We are ready and waiting to help you get the payout you deserve.

Helpful links

NHS Conditions, Symptoms and Treatments Page Hub

This takes you to the NHS condition, symptom, and treatment checker. Here you will be able to diagnose your condition and find useful information on how to treat it.

HSE advice on preventing supermarket slip and trips

This link on the HSE website provides advice to businesses on how to take the necessary steps to reduce the risk associated with smooth floors in supermarkets.

HSE overview on health and safety in retail

This links takes you to advice provided by the government regarding health and safety in the retail industry.

Other personal injury claims guides

Thank you for reading our guide about claims for Tesco accidents and potential Tesco compensation payouts.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.