Last Updated 25th June 2025. Shopping is something we normally don’t think twice about. That being said, a supermarket can present certain hazards if these are not removed or controlled, then customers and staff can experience injuries. This guide looks at making Morrisons accident claims specifically.
We cover important areas such as the duties of care owed by Morrisons to its customers and employees, the criteria that need to be met to make a claim and what evidence is required when seeking compensation from a supermarket.
Also included is a compensation table to provide guidance on how payout figures are calculated in supermarket accident claims. Our last section looks at the specific No Win No Fee contract offered by our expert solicitors.
To get a free eligibility assessment, or to ask any questions you might have, talk to our team today using the details given here:
- Call an advisor on 0800 073 8804.
- Begin your claim online.
- Open the live chat window on your screen now.
Select a Section
- How Much Compensation Will I Get After An Accident At Morrisons Causing Injury?
- I Had An Accident While Shopping At Morrisons Can I Claim Compensation?
- What To Do If You Are Involved In An Accident At Morrisons Causing Injury
- Morrisons Accident At Work Claims
- Morrisons Slip, Trip Or Fall Claims
- The Most Common Types Of Accidents That Can Happen At Morrisons
- What Is The Time Limit For Morrisons Accident Claims?
- How Legal Expert Can Help With Morrisons Accident Claims
- No Win No Fee Personal Injury Claims
- Why Choose Us As Your Claims Service For A Personal Injury Caim?
- Call For Free Advice And To Start A Claim
- Helpful Links
How Much Compensation Will I Get After An Accident At Morrisons Causing Injury?
How much compensation you could get after an accident at Morrisons that causes an injury will vary depending on how seriously you were harmed and the impact on your daily life. Personal injury payouts are determined under two different heads of claim:
- Physical and psychological harm is compensated under general damages.
- Compensation for financial harm is paid out under special damages.
When our solicitors come to calculate a general damages figure, if you meet the eligiblity requirements, they can look at your medical evidence alongside the Judicial College Guidelines. This publication sets out guideline compensation brackets for a broad array of injuries, some of which have been used in the table below. We should point out that these figures are only guidelines, as each claim is assessed on an individual basis.
Compensation Table
Please be advised that the top entry is not a JCG figure
| Type of Injury | Severity | Guideline Payout Figure |
|---|---|---|
| Multiple Very Serious Injuries with Special Damages | Very Serious | Up to £500,000 + |
| Brain Damage | Moderate (b)(ii) | £110,720 to £183,190 |
| Moderate (b)(iii) | £52,550 to £110,720 | |
| Digestive System - Non-traumatic Injury | Severe Toxicosis (b)(i) | £46,900 to £64,070 |
| Serious But Short-Lived Food Poisoning (b)(i) | £11,640 to £23,430 | |
| Shoulder Injuries | Serious (b) | £15,580 to £23,430 |
| Moderate (c) | £9,630 to £15,580 | |
| Other Arm Injuries | Permanent and Substantial Disablement (b) | £47,810 to £73,050 |
| Less Severe (c) | £23,430 to £47,810 | |
| Facial Disfigurement | Less Significant Scarring (d) | £4,820 to £16,770 |
Special Damages
Compensation for the financial losses caused by your injuries is paid out under special damages. These figures are often much higher than the payout for your physical and psychiatric injuries as they account for both past and future losses.
We have summarised a few examples of costs you could be compensated for here:
- Loss of both past and future earnings.
- Medical expenses such as physiotherapy, medications and private treatment.
- Travel costs if you are unable to drive.
- Any in-home care you require.
- Accessibility installations such as ramps, stairlifts or a modified shower.
Please hold onto your payslips, travel tickets, receipts and other documents as evidence of the costs you have incurred.
To learn more about claiming in your particular circumstances, get in touch with our advisory team today.
I Had An Accident While Shopping At Morrisons Can I Claim Compensation?
Yes, you could claim compensation if you had an accident while shopping at Morrisons, provided you can prove that the accident was caused by a breach in the duty of care. A duty of care is a legal responsibility to ensure the safety of others, and Morrisons owes such a duty to all its customers.
Those in control of public spaces, known as occupiers, must take steps to ensure the reasonable safety of visitors to that location. This duty is contained within the Occupiers’ Liability Act 1957, we have summarised the eligibility criteria here:
- You were owed a duty of care.
- This duty was breached in some way.
- The breach resulted in an accident in which you suffered injuries.
Remember, in order to start a claim against a supermarket, such as Morrisons, you’ll need to provide clear evidence that they did not take steps to ensure your reasonable safety. We’ve provided an overview of proving liability further on in this guide, and you can speak to our advisors at any time for a free eligibility check.
What To Do If You Are Involved In An Accident At Morrisons Causing Injury
If you have had an accident in Morrisons, whether in the car park or within the store or forecourt, then you should try your best to collect evidence of this, which can come in the following forms.
- Medical Evidence – We would always advise you to seek medical attention if you are injured, even if it does not seem that your injury is serious. If left, some injuries can get worse, so do make sure you get checked out. The notes the medical professional makes on your initial visit to seek treatment can serve as medical evidence to support a claim.
- A Report of the Incident – You should report any injury suffered on Morrisons premises so that it can be included in the accident book. It would be a good idea to write your own personal report to rely on if your memory of the event fades over time.
- Photographic Evidence – If you can, try to take photographs of your injuries and also of the scene where your accident occurred.
- Witness evidence – While we would not ask you to get a witness to provide a statement at the scene of the accident, if you take their details then we can call on them as a witness if required.
- Expenses evidence – Keep records that relate to any expenses you have incurred. This will form proof that you have been left worse off financially due to your accident.
Morrisons Accident At Work Claims
Morrisons also have a duty of care to their employees, and accident at work claims can be made if a breach of this duty results in injuries. The Health and Safety At Work etc Act 1974 requires an employer to take reasonable steps to ensure the safety of their employees. This can include things such as providing adequate training and protective clothing, completing regular maintenance checks and repairs, and ensuring both the public and staff areas are kept clear of any obstructions.
The eligibility requirements are the same as above, you can make a claim if a breach of duty caused you to be injured. To learn more about claiming for your particular incident, contact our advisors today.
Morrisons Slip, Trip Or Fall Claims
Some of the most common accident claims in supermarkets across the UK are for slip trip fall claims. However, there are some common misconceptions about the type of slip trip fall you can claim for. In essence, the supermarket would have to be seen to be at blame for your slip or fall. If a spillage on the floor has not been cleared up or marked out as a wet floor and you have slipped, then you would likely have a claim. If the sign was there to point this out and you slipped, then it may not be easy to blame the supermarket for this.
The Most Common Types Of Accidents That Can Happen At Morrisons
There are so many examples of accidents that can happen, there would not be room to list every one here. However, we have included a few of the more common instances that tend to happen in stores like this, so that you can get an idea of what can be claimed for:
- A slip in Morrisons, or trips or falls
- Manual handling incidents (for Morrisons workers)
- Potholes in the car park
- Poor lighting in the car park.
- Falling items
If your accident is something other than these, you may well have a claim as long as someone was at fault for the accident that caused your injuries.
What Is The Time Limit For Morrisons Accident Claims?
If you are injured at Morrisons, you have up to 3 years from the incident date to lodge Morrisons injury claims. However, if you are injured under the age of 18 years old and no adult has put in a claim for you, you may have up to three years from your 18th birthday to lodge a claim. However, we do advise that if you are planning to submit a claim then you do so as soon as you can, as this makes the gathering of evidence a bit easier.
How Legal Expert Can Help With Morrisons Accident Claims
Legal Expert can help with potential Morrisons accident claims by offering eligible claimants a dedicated service that fits their needs. Our years of experience have taught us that no two claims are ever quite the same and we work hard to understand your particular circumstances.
If you experienced an accident in a Morrisons supermarket, then we can support you throughout the claims process by:
- Connecting you with medical specialists, such as physiotherapists or counsellors, for any treatment or rehabilitation you might require.
- Explaining all the legal jargon and technical terms you will encounter when making a claim.
- Helping you to gather sufficient supporting evidence that shows there was a failure by Morrisons to ensure your reasonable safety. It is very important to show clear evidence when making a claim, so our solicitors will make sure you are able to prove any assertions.
- Negotiating with Morrison’s legal team to ensure a fair and reasonable compensation figure is offered.
In order to check the eligibility criteria for Morrisons injury claims, learn more about the possibility of making a claim in your particular circumstances and find out how our dedicated personal injury solicitors can help you, call the number below for a free eligibility assessment today.
No Win No Fee personal injury claims
No Win No Fee. It is likely that you will have seen these words before, and it is also equally as likely that you will not full understand how we can work in this manner. We handle all the cases we take on as No Win No Fee cases, which means you would not have to put up any money upfront in order to lodge a claim.
It also works to eliminate the risk to you of making a claim and having it turned down, as you will not face legal fees if your case is not successful. This, we feel, gives you peace of mind that not only will we not take on a claim we think carries the risk of being unsuccessful, but also, you’ll know we will be working as hard as possible to secure you, and us, a successful conclusion to your claim.
Why choose us as your claims service for a personal injury claim?
When it comes to claims service providers, many appear to offer the same thing, so it can be difficult for you to decide on who to choose to take your claim forward. What we believe gives us the edge over our competitors, however, is not only the fact that we have successfully settled thousands of personal injury claims just like yours, but that we have maximised the compensation amounts for many of them, due to our attention to detail when it comes to evidence gathering. We also pride ourselves on the fact that we treat our clients with respect. You will not be ‘just another client’ to us – you will be treated like you deserve to be treated, like someone who has been through something awful, and deserves to be listened to and compensated for that.
Call for free advice and to start a claim
Whether you have been injured as the result of a supermarket’s negligence, or another driver’s fault in the car park of a supermarket, our solicitors will be glad to help. By calling 0800 073 8804, you will be beginning a journey to the compensation your injuries and your accident deserves, with us by your side every step of the way. However, if you are not yet ready to begin with a claim, then calling us puts you under no obligation to do so – we will be equally as happy to provide free no-obligation advice on the situation you find yourself in.
Helpful Links
The NHS has published this advice on what to do after a fall.
Reducing slip risks on supermarket floors
The Health and Safety Executive have provided advice as to what retailers can do to reduce risk on smooth, slippery floors, for both shoppers and staff.
Retailers advice on health and safety
This link takes you to the government’s advice for retailers on Health and Safety. It includes a wealth of information pertaining to reducing risks, and links out to many other pages you may find of interest.
