Last Updated 28th August 2025. Council compensation payouts in the UK are awarded in successful personal injury claims where it is found that the council was responsible for an accident and injury. Common claims of this nature relate to slips, trips, and falls, as well as poorly maintained public roads and equipment. Sometimes, legal professionals will use a legal document known as the Judicial College Guidelines (JCG) to help evaluate compensation based on the severity of the injuries.

If you have questions about how to claim against the council for an injury, this guide details everything you should know. If you want to take legal action, our No Win No Fee solicitors can help.

To speak to an advisor about claims against a council, you are welcome to contact our team online or on the phone. If our advisors determine you have a strong case, they may be able to connect you with our No Win No Fee solicitors for support. To get free legal advice from us, you can contact us through the following methods:

• Call us on 0800 073 8804
• Use our contact us form to tell us about your local authority claim
• Or chat with us now using the live chat function on your screen

  

What Are The Eligibility Criteria For Council And Local Authority Compensation Claims?

A duty of care is a legal responsibility for someone else’s health and safety. Who owes you a duty of care and the steps that they are required to take varies depending on what circumstances you’re in.

For example, if you are a council employee, then the duty of care owed to you is outlined by the Health and Safety at Work etc. Act 1974 (HASAWA), whereas the council’s duty of care to the general public is outlined by the Occupiers’ Liability Act 1957 (OLA). We’ll discuss each of these later on in the article.

To pursue a civil claim against the council, your case must meet the eligibility criteria. This means that you have to be able to prove that:

• The council failed to uphold their duty of care.
• This failure caused your accident.
• You were injured as a result.

For more information on suing the council, contact our team of advisors today. Or, read on to learn more about council compensation payouts.

Time Limits For Claims Against The Council

To be able to sue a council for negligence successfully, you will need to start your claim within the time limit for personal injury claims.

This time limit is generally three years from the date of the accident. As some injuries may not be immediately apparent or can develop over time, your time limit can also begin on the date you became aware of your injuries. This will usually be the date you were medically diagnosed and became aware of the relation your injuries have to your accident. This comes from the Limitation Act 1980.

The three-year time limit will not apply to you if you:

• Were under the age of 18 at the time of your accident: in this case, your time limit will begin on your 18^th
• Lacked mental capacity at any point within the three years: in this case, the time in which you were lacking capacity will not be counted against your time limit.

In both situations, a litigation friend could help you by suing the council for negligence on your behalf before you are eligible yourself. Please reach out to an advisor to see if you are within your time limit or if you are eligible for an exception.

Examples Of Council Compensation Claims

Council and local authority compensation claims can come about for many different reasons. All of the below examples could lead to a person who suffered injuries in an accident suing the council for negligence:

• The council was notified about the significantly uneven pavement that people had tripped on but failed to act within a reasonable timeframe. While the problem was left unsolved, a person sustained a badly sprained ankle by tripping on it.
• A cyclist chose to sue the local authority for a road traffic accident because a pothole that the council failed to address caused a bicycle crash in which they suffered a serious neck injury and concussion.
• Poorly maintained equipment in a council-owned gym collapses and breaks a visitor’s arm. Because of the injury and its long-term impact on their ability to exercise, the visitor makes a public liability claim against the council.

Can you sue the council for negligence? If your experience sounds something like the cases above, you might be able to. Just call now to learn more about personal injury claims and ask for a free claim assessment.

What Steps Should I Take Before Starting A Claim?

Before starting a personal injury claim against the council, there are some useful steps you should take. They will help to ensure you receive the correct medical treatment and support your chances of receiving council compensation payouts.

Following your council accident, you should:

• • Have your injuries assessed by a medical professional. Even if you do not present physical injuries, they may be internal or psychological. Having a medical assessment will also allow our solicitors to accurately calculate your council compensation payouts.
  • If possible, you should also take photographs of the accident scene such as the object defect or raised pavement that caused your injuries. It may be useful to place a 50p coin or tape measure alongside the defect to show its size on the photograph.
  • Report the defect to the local council and ask if it has been reported previously. This may help to establish the council’s liability.
  • Report your accident and injuries in an accident report book, if there is one available to sign. 
  • Contact our helpful advisors for free as they can give you more specific steps that may benefit your claim. 

If you have any questions regarding the steps you should take after suffering from an injury in a public place please get in touch with our helpful advisors. By calling them, you are not obliged to start a claim, they will just give you some useful information on council and local authority compensation claims.

What Evidence Is Needed To Support Council And Local Authority Compensation Claims?

One of the most important steps in the council and local authority compensation claims process is collecting evidence. This should be able to help you prove how severe your injuries are, how they’ve affected your life, and who is responsible.

Some examples of evidence that you could use when using the council might include:

• Photographs of your injuries or the accident site, like a picture of an uneven pavement.
• Footage of the accident if it was caught on a CCTV system.
• The contact details of potential witnesses so that their statements can be taken at a later date.
• Medical records, scans, and test results that show how severe your injuries are.
• Financial records, such as bank statements and invoices, show the financial losses caused by your injuries.

Our solicitors are experts when it comes to council negligence cases and can help you collect evidence to help you make a personal injury claim. Get in touch with our team today to learn more.

Local Authority And Council Compensation Payouts

You might wonder how much compensation you could receive for a successful claim. Council compensation payouts can vary from case to case, making it difficult to determine this at an early stage.

However, some resources allow whoever handles council and local authority compensation claims to work with a figure in mind, at least until a settlement is reached.

Usually, council negligence payouts consist of two types of compensation:

• General damages for pain and suffering.
• Special damages for financial losses.

Specifically, general damages cover the pain and suffering caused by a negligent council. This “head” of damages covers loss of amenity, which means any negative effect on your quality of life that goes beyond your immediate pain and suffering. For example, a broken ankle may stop you from playing with your children or walking your dog.

Compensation Figures

General damages can be calculated by comparing your medical reports to the Judicial College Guidelines (JCG), a document that provides compensation guidelines for a range of injuries and other ailments.

You can examine some of the brackets below. Please note that the first entry is not from the JCG and that none of the figures should be taken as a guarantee.

If you’d like to find more examples, head here to find a list of compensation payouts (UK).

Compensation may be reduced if you share any blame for your injuries. For example, you may be injured by faulty gym equipment while using it incorrectly. In this case, you may only receive a percentage of the final settlement that equals the gym’s share of the blame. This is called split liability.

What Else Can Council Compensation Payouts Include?

You may also be eligible for special damages if you can prove that your injuries led to financial losses. If you were left unable to work because of your injuries, for example, special damages could cover your loss of earnings.

This heading can also help recoup the cost of:

• Prescriptions.
• Travel.
• Mobility aids.
• Childcare.
• Help with cleaning and cooking.

However, in order to claim under this heading, you need to be able to prove your losses. So, it may be helpful to keep any relevant payslips, bills, or invoices.

If you’d like to learn more about council and local authority compensation claims, get in touch with our team of advisors today.

Why Choose Our Solicitors At Legal Expert To Help You Claim?

At Legal Expert, our solicitors are specialists in personal injury claims. Therefore, they have the valuable skills and expertise to support you through the council and local authority compensation claims process. 

You should choose our solicitors as your legal representation, as they may support you by:

• Explaining the process of claiming against your local council 
• Walking you through each stage of the claim process
• Explaining legal terminology associated with your claim 
• Helping you obtain evidence and establish third-party liability 
• Explaining how your compensation is calculated 
• Setting you up with an independent medical assessment 
• Helping you obtain interim payments for medical costs 
• Helping you access mental health services such as counselling 
• Negotiating compensation settlements on your behalf 
• Offering their services on a No Win No Fee basis 

Starting a council compensation claim may become overwhelming if you have no support, especially if you are not familiar with the UK claims process. However, our solicitors will utilise their legal skills, training and experience throughout the entirety of your claim. By maintaining an excellent standard of customer service, they will try to help you obtain the compensation you may be entitled to.

If you would like to learn more about the benefits of choosing our solicitors to support council compensation claims, please contact our advisors.

Make A Claim Against The Council With Our No Win No Fee Solicitors

Now that you have more information on how to sue the council, you may wonder how a solicitor could help you through the council compensation claims process. Working with a solicitor has many benefits. For example, they can help you strengthen and support your case by gathering evidence, taking witness statements, and ensuring that all areas of your claim are covered.

Our solicitors offer their services under a kind of No Win No Fee arrangement known as a Conditional Fee Agreement (CFA). When you enter into this kind of agreement, you aren’t required to pay any upfront fees in order for your solicitor to begin work on your case. Furthermore, you do not need to pay them for their services if your claim doesn’t succeed.

If your claim is successful, the solicitor assigned to your claim will deduct a small success fee from your compensation award. This fee is a minimal percentage which has a legal cap.

To find out if you could be eligible to work with one of our solicitors or to learn more about compensation claims against local councils, contact us today:

• Call us on 0800 073 8804
• Contact us online
• Use the live chat feature

 

More Help

• Find out how a solicitor could help you make a council housing disrepair claim with our helpful guide.
• Read our guide to learn how to claim for post-traumatic stress disorder and get more help with the claims process.
• Our guide details how to prove liability in a slip-and-fall claim and offers more information on strengthening a compensation claim.

Please get in touch if you have any further questions regarding council and local authority compensation claims.