A Guide To Using An Accident Claims Management Service

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Using An Accident Claims Management Service To Claim

By Lewis Cobain. Last Updated 4th April 2023. Welcome to our guide to using an accident claims management service to claim compensation for a personal injury. If you have been the unfortunate victim of an accident that has resulted in a personal injury, then you have several options if you wish to claim compensation. You can attempt to do it yourself, you can contact a solicitor to assist you with the claim, or you can use a claims management service to handle everything on your behalf. This guide discusses the last of these options.

If you have any questions or would like to learn more about the accident claim management service that we offer, please contact us on 0800 073 8804 to arrange a free legal consultation to discuss your claim.

Select a section:

  1. What Is An Accident Claims Management Company?
  2. The Benefits Of Using An Accident Claims Management Service
  3. What Can Accident Claims Management Services Help With?
  4. Damages An Accident Claims Management Service Can Help You Claim
  5. What To Do If You Have Sustained A Personal Injury In An Accident
  6. Pain And Suffering Settlement Examples For The UK
  7. No Win No Fee Accident Claims Management Service

What Is An Accident Claims Management Company?

It is a term used to describe a set of processes, that combine to provide an end-to-end solution for claiming compensation against a third-party following an accident that they were wholly, or partially, the cause of.

Accident claims management

A firm which offers an accident claim management service will take care of every aspect of the compensation claim lifecycle. From gathering evidence such as medical reports and witness statements, pursuing the compensation claim against the third-party, providing legal representation and attending court on behalf of the claimant if necessary.

How Do You Know Which Is The Best Accident Claim Company?

There are several ways you can ensure you choose the best accident claim company for you. For instance, you could read reviews to learn more about the claim company, such as:

  • How they communicate with clients while claims are ongoing
  • The experience they have handling different types of claims
  • Whether there are any fees required for the services they offer

If you’d like to find out more about how we could help with your claim, please read the reviews on our website. Alternatively, call our team on the number above.

The Benefits Of Using An Accident Claims Management Service

Using the services of a specialist management firm offers some clear benefits over either pursuing a compensation claim following an accident causing a personal injury yourself, or employing the services of a generic solicitor. A generic solicitor doesn’t offer the same expertise that a specialist personal injury solicitor such as ours do. The main benefits can be summed up as:

  • Simplified claims process – indeed, the process of making a compensation claim could not be more streamlined, as you simply provide your claims service with all the details of your claim, and they do the rest.
  • Single point of contact – your claims service is the only party you need to communicate with across the entire lifecycle of your compensation claim.
  • Access to expertise – because an accident claims service specialises in procuring compensation settlements for people who have been the victims of an accident resulting in a personal injury, they know the playing field. This experience and knowledge help to ensure that you have the best chance of making a claim possible.
  • Unified costs – as you will not be paying separate solicitors fees and other legal costs. In many cases, a claims service will take on a compensation claim under a conditional fee agreement.

These are some of the main benefits of using an accident claims service to pursue a compensation settlement on your behalf. Compared to other options, such as using an accident claim management company vs insurance company to chase a settlement, it is much more efficient.

Is It Safe to Use an Accident Claims Management Service?

Yes, using a reputable management firm is a very safe way to make a compensation claim following an accident that has resulted in personal injury. Claims handlers offering this service must comply with all the laws and legislation that govern any company working in the legal sector.

This includes making sure that you are offered the best advice at all times, safeguarding your private information, and doing their best to limit your exposure to risks, both legal and financial. The best accident management company will always be willing to provide you with fully documented proof that they are 100% compliant with all trading requirements.

What Can Accident Claims Management Services Help With?

If you have been injured in an accident caused by negligence, accident claims management companies could help you by providing legal support and guiding you during the claims process. They can help you collect supporting evidence that shows a duty of care that was owed to you was breached.

An accident management company could help you with the following types of accidents:

If you have any questions about using accident management companies to help you secure personal injury compensation, get in touch at any time for free information.

Damages An Accident Claims Management Service Can Help You Claim

Any claim for compensation that an accident claim management company makes on your behalf, will comprise of one or several types of damages. The most typical of these damages are detailed below:

  • General damages – under general damages we include all the physical aspects of the personal injury. General damages will cover the initial pain and suffering, as well as ongoing discomfort as the injury heals. It also covers long-term negative health effects of the injury, such as loss of movement of a limb until the injury has fully healed, and any mental anguish the injury has caused the victim.
  • Special damages – under special damages we include all the non-physical aspects of the injury. This means things like financial loss either direct or indirect. It will also include a provision for compensation to be paid due to an expected change in future earning potential. Also, under general damages will come compensation for extraordinary reasons, such as missing the wedding of a child or having to cancel a pre-booked holiday. Typical items that would be put under the general damages category include:
    • Medical costs to cover both the initial treatment of the injury and also ongoing therapy.
    • Travel costs to cover all out of pocket travel expenses that relate to either having the injury treated or the compensation claim itself, such as visiting a solicitor or attending court.
    • Care provisioning if you need help taking care of yourself at home, or have to spend some time in a care facility, the costs can be claimed back.

These are the most common types of damages that a claims management service will attempt to claim for you. There are others, so please contact us using the information at the bottom of this page to find out if any further types of damages would apply in your case.

What To Do If You Have Sustained A Personal Injury In An Accident

Of course, many people, especially if they have sustained a very serious injury, will not be thinking of a compensation claim at the time it occurs. However, it is important to understand that the success of a compensation claim for a personal injury, is driven by the quality of the evidence which supports the claim. With this in mind, here are some examples of things you could do to improve your accident claim management company’s chances of making a successful compensation claim for you following an accident:

  • Take down details – of everyone involved in the accident, and also specific information such as licence plate numbers if you are involved in a road traffic accident.
  • Get witness contact details – you may need to call upon them further on down the line.
  • Take photographs – of anything pertaining to your injury using your smartphone.
  • Get the injury treated – by a professional medical practitioner in a hospital or clinic so that it is officially documented.
  • Make sure the accident has been recorded – in either the company accident book for an accident at work, as an accident report if it happens in a public place such as a supermarket.

These are just a few logical steps you can take to make your chances of winning compensation better and to make the task of claiming compensation easier for your claims management service.

Pain And Suffering Settlement Examples For The UK

Your payout in a successful claim could consist of general damages and special damages. The general damages aspect of your compensation will compensate for your pain and suffering, while special damages cover any financial losses.

The table below contains pain and suffering settlement examples for the UK from the Judicial College Guidelines (JCG). Solicitors use these guidelines to help value general damages.

However, these example amounts are only guides and may not match the amount you receive in a successful claim.

Injury Type Compensation Bracket Notes
Epilepsy (a) £102,000 to £150,110 Established grand mal epileptic seizures.
Total Loss Of One Eye (d) £54,830 to £65,710 Loss of one eye with consideration given to cosmetic and psychiatric effect as well as age.
Kidney Injuries (c) £30,770 to £44,880 Loss of one kidney but no remaining damage to the other.
Less Severe Head Injury £15,320 to £43,060 A good recovery leading to a normal social life and return to work.
Hernia (a) £14,900 to £24,170 Pain and limited movement following repair.
Bowel Injuries (c) £12,590 to £24,480 Penetrating injuries causing some permanent damage.
Moderate Psychiatric Damage (c) £5,860 to £19,070 A good prognosis, with improvement of symptoms by trial.
Less Severe PTSD (d) £3,950 to £8,180 A virtually full recovery within one to two years.
Total Loss Of Hearing In One Ear (c) £31,310 to £45,540 Loss of hearing in one ear.
Chest Injuries (g) Up to £3,950 Fractured ribs and soft tissue damage.

It may be beneficial for you to employ the help of accident management services to represent you in a claim. Get in touch with our advisors for more information on how our solicitors could help you.

No Win No Fee Accident Claims Management Service

Finding the cash to begin the legal process of claiming compensation for a personal injury following an accident is an expensive proposition. Especially if you have suffered a loss of earnings due to the accident.

Fortunately, we have another option available for you. We can offer you our No Win No Fee accident claims service. There are no initial costs and no ongoing legal fees. In fact, there is absolutely nothing to pay until your claim has been resolved. If the resolution is unsuccessful, you can walk away without paying anything. If the resolution is successful, you will then be asked to pay our legal fees from the compensation you are awarded.

To speak to an advisor about No Win No Fee solicitors or other aspects of personal injury claims, you can contact us by:

Useful Links

Claims Management Regulator

A detailed explanation of the legislation that every accident claims management company must adhere to. Published by the UK Government.

Compensation after an accident or injury

A UK Government resource, which makes a comparison between using a solicitor and an accident claim management firm to claim compensation for a personal injury.

Car Accident Claims – How Much Compensation Can I Claim?

If you have had a car accident as a driver or passenger find out how much compensation you can claim today.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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