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Hairdresser Burnt Scalp Injury Bleach / Hair Dye – How Much Compensation Can I Claim?

By Mark Ainsdale. Last Updated 6th August 2021. Welcome to our guide on scalp injury claims against a hairdresser. Have you suffered a burnt scalp injury at a hairdressers? You could be entitled to make a personal injury claim for compensation. We can provide the legal services you need.

Many people enjoy regular trips to their local hairdressers. It can be a real treat for some people and an enjoyable experience. Unfortunately, a burnt scalp injury can quickly turn the enjoyable experience into a nightmare.

A burnt scalp can be caused by bleach, hair dye, hairdryers, curling irons and straightening irons. With so much potential for burns in a hairdressers, it’s important to make sure your hairdresser is professionally qualified with sufficient experience.

Other notes

According to the National Hairdressers Federation, there are an estimated 40 000 hairdressing salons in the UK. In contrast, many hair salons operate professionally and take care when colouring hair or using heat-styling tools. Not every hairdresser is equal in their knowledge, abilities and consideration for their clients. If you visit a hairdresser with very limited experience or one that does not follow the correct safety procedures, you may end up suffering a burnt scalp injury.

If you have suffered a burnt scalp injury at the hands of a hairdresser, Legal Expert is here to help you. We will expertly guide you through making a burnt scalp compensation claim and provide you with a no win, no fee compensation claim service.

  • What Is A Burnt Scalp Injury?

    Let’s begin our guide on scalp injury claims against a hairdresser. A burnt scalp injury caused by a hairdresser can be a result of several different incidences. The most common causes of burned scalps are bleach and hair dye.

    Using bleach so close to your scalp is dangerous as it will leave a chemical burn. Rubbing bleach into your scalp is the worst thing your hairdresser can do for you. Rubbing bleach into the scalp is extremely dangerous and unprofessional and will more than likely cause chemical burns. If you see them doing this, do not be afraid to speak up and ask them to stop.

    Chemical burns can be both minor and severe. In severe cases, the burns can lead to permanent hair loss and the need for a skin graft, an unpleasant surgical procedure where the skin is removed from one area of your body, usually the thigh, and attached to the badly burned area.

  • Other notes

    A severe allergic reaction to hair dye can be equally, if not more dangerous than rubbing bleach into your scalp. Some serious reactions can lead to death. In the same way, someone with a serious nut allergy may die from consuming nuts.

    Other notable causes of burns at hairdressers are burns caused by heat-styling tools such as hair dryers, curling irons and straightening irons. Straightening and curling irons commonly rise to 220-240 degrees Celsius. If one of these touches your face or scalp, it will lead to a burnt scalp injury, and it will almost definitely leave a scar.

    A Guide To Burnt Scalp Compensation Claims

    Hairdresser Burn Injury

    Hairdresser Burn Injury

    Suffering a burnt scalp injury can be devastating. Burns are painful, unsightly and can cause permanent scarring and hair loss if the burn is on your scalp.

    There have been numerous cases of individuals receiving compensation after suffering a burnt scalp injury at a hair salon. In 2012 a young woman received £20,000 in compensation after suffering chemical burns from a hair salon. The young woman, just eighteen at the time, was having highlights put in her hair through foils, a service that many people get done regularly. She ultimately suffered extensive burns at the back of her head and hair loss. She also had to go through the painful process of a skin graft and required Cognitive Behavioural therapy.

  • Other notes on scalp injury claims against a hairdresser

  • The above example is just one of many burnt scalp injury claims in the UK. Countless more cases reflect the dangers of using chemicals and hot tools on your hair, whether you are doing it yourself or going to a professional salon. Section 3 of the Health And Safety At Work Act requires hairdressers to give new clients a patch test at least 48 hours before colouring or bleaching hair. The law applies even if the client has previously dyed their hair because chemical reactions can be unpredictable. Different hair dye products can contain different ingredients. Should a hair salon fail to perform a patch test, they will be liable to pay a fine, in addition to paying compensation to any clients that suffer burn injuries as a result of their negligence. Hair can be fragile, particularly if you dye or bleach it regularly. Damaged hair will be very dry and break or snap off easily, particularly when brushing it. Unfortunately, burns are much more serious for your hair than just drying it out. In addition to being very painful, burns can damage hair follicles, resulting in severe hair loss. It is unlikely your hair will grow back after a burnt scalp injury if your hair follicles have been damaged.

    Symptoms of a burnt scalp injury include:

    • Red, inflamed skin
    • Dry skin
    • Soreness
    • Blistering skin

    You should seek medical advice if you have any of the above burn symptoms after a burnt scalp injury.

    In this guide, we take an in-depth look at the types of burn injuries you could suffer, possible causes for these injuries, and we will advise you on how to proceed with your burnt scalp injury claim. You will find useful information on how to treat your burns and give you an idea of how much compensation you could potentially claim.

    The Hairdresser Burnt My Scalp With Bleach Can I Claim?

    For those who have suffered from the burnt scalp, bleach is a common cause. Hairdressers use dangerous chemicals to bleach hair, a service that clients often request. Most people would consider professional bleaching to be a safer alternative to doing it themselves at home. Clients trust that their hairdressers can provide bleaching services safely, with no nasty side effects or a burnt scalp injury.

    A burnt scalp injury from chemical burns is really very dangerous. A bad chemical burn can cause blisters, swelling of the face and permanent hair loss as it burns your hair follicles. It is a condition that will likely need medical attention and possibly even skin grafts. The NHS recommends going to a hospital Accident And Emergency department for all chemical burns and describes them as “more serious burns”. This information should emphasise the severity of suffering a burnt scalp bleach injury.

    If your hairdresser has given you a burnt scalp injury, seek medical advice straight away. Please take photographs of the injury and call us for free advice and consultation. We will be happy to advise you further about your burnt scalp compensation claim. But feel free to contact us if you have any further questions about scalp injury claims against a hairdresser.

    Hairdresser Burnt My Scalp With Hair Dye Can I Claim?

    Some people suffer from an allergic reaction to hair dye, which can cause a painful burnt scalp injury. A common type of allergic reaction is contact dermatitis, which causes red, dry and burning skin.

    Hair dyes contain an allergen called paraphenylenediamine (PPD). PPD can cause allergic reactions ranging from minor to very severe. The reactions can sometimes take days to present themselves, which is why it is so important to test a small area of skin with the hair dye at least 48 hours before dying your hair.

    A severe allergic reaction, known as the anaphylactic shock, will develop more or less straight away. Some signs of anaphylactic shock include:

      • Swelling of the lips, eyes, hands and feet.
      • Stomach pains, feeling nauseous and vomiting.
      • Feeling faint
      • Low blood pressure
      • Breathing difficulties from swelling of the mouth and throat
      • Red rash
      • Unconsciousness


  • If you are in hairdressers and experience the symptoms of anaphylactic shock while having your hair dyed, you dial for an ambulance straight away and tell your hairdresser to wash the dye out. It is a potentially life-threatening allergic reaction that requires immediate medical attention.

    The Hairdresser Burnt My Scalp With A Hair dryer Can I Claim?

    Many individuals use hair dryers daily in households across the UK. We rarely give a second thought to the types of burns that a hairdryer can give us. The scalp can burn at temperatures above 60 degrees Celsius, and most hair dryers can produce heat much hotter than this. Since many of us do it every day, you would think that all professional hairdressers would know how to dry hair without causing a burnt scalp injury safely.

    Although professionals should know the correct and safest temperature for drying hair, they do not always apply their knowledge to their work. There could be instances where your hairdresser is rushing. They may need to make time for their next client, so they turn the heat up to dry your hair quicker. A hairdresser could also carelessly leave the dryer blowing on one spot of your head for too long, which could cause a burnt scalp injury.

    Another consideration that a professional hairdresser should be aware of is that the barrel of the hairdryer can get very hot and stays hot for some time after switching the appliance off. Should your hairdresser not be paying attention to what they are doing, they could touch your head with the hot barrel of the hairdryer and cause a burnt scalp injury.

    By order of the Provision And Use Of Work Equipment Regulations Act Of 1998, Hairdryers and other electrical appliances must be regularly tested. They should be tested and maintained for the safety of their clients and their staff to minimise cases such as burnt scalp injury.

    An individual should never have to suffer hairdryer burns at a hair salon. It shouldn’t happen, but it does. If a hairdresser is negligent enough to cause a burn from simply drying a client’s hair, imagine the damage, they could do with bleach, hair dye, or other heat-styling tools such as a curling iron. It is unacceptable and very unprofessional, so this might result in scalp injury claims against a hairdresser.

    What Should I Do If My Hairdresser Burnt My Scalp?

    Although some of the symptoms are the same, namely red and sore skin, it is important to note that there is a difference between a chemical burn and an allergic reaction. Anyone can get a chemical burn from hair dye or bleach if it comes into contact with their skin. Some people are more sensitive to bleach than others and are more likely to suffer from a bleach burnt scalp. Someone who suffers from an allergic reaction will be allergic to one or more of the ingredients in the product and therefore suffer an allergic reaction to it.

    You should seek medical advice after suffering a burnt scalp injury. Whether or not you seek it immediately and treat it as an emergency depends on the severity of your burns and your symptoms.

    When considering how to treat a burnt scalp from bleach, there are several proactive actions you can take to soothe the burnt area, which include:

    • Ensuring all bleach and hair dye is washed out. It is best to use a mild shampoo such as baby shampoo or organic shampoo.
    • Applying cool water to the area
    • Using a soothing gel such as aloe vera gel
    • Using a steroid cream
    • Taking painkillers if you need them for the pain


  • Other details


  • The NHS advise seeking immediate medical treatment for all chemical burns, which can be caused by hair bleach and hair dye. They also emphasise the need for immediate medical treatment if you have an allergic reaction to hair dye known as anaphylactic shock.You can use the treatments listed above for milder allergic reaction symptoms that are not considered an emergency. You can then make an appointment to see your GP as soon as it’s possible so that you may get your burns or allergic reaction diagnosed professionally along with any other recommendations for treatment. If you wish to pursue a burnt scalp compensation claim after considering how to treat a burnt scalp from bleach and applying the treatments, you must record and document your burnt scalp injury. There are a number of things you will be responsible for noting, which include:
    • A prognosis from a medical professional
    • Write down what happened at the hair salon
    • Photographs of the burnt area
    • Take note of when you noticed the symptoms. If they began at the hair salon, did you say anything? How did the hairdresser respond after you did?


  • After you have received your prognosis and treatments, taken your photographs and written your notes, your next course of action should be to seek legal advice. Legal Expert are here to help you with your personal injury claim. Give us a call, and we will give you a free initial consultation for your scalp injury claims against a hairdresser.

    What Type Of Compensation Could I get For A Burnt Scalp Injury?

    Knowing what type of compensation you are eligible for after suffering a burnt scalp injury can seem complicated. There are so many aspects that a court will consider when you are making your claim. Here are some types of compensation you may be able to claim:

    Medical Expenses

    Victims with private health care will be able to recover their medical costs for a burnt scalp injury from their compensation claim. Medical expenses also cover any equipment or medication that the victim has needed as a result of their burnt scalp injury and any possible future expenses.

    Pain And Suffering Within Scalp Injury Claims Against A Hairdresser

    Pain and suffering are highly probable after suffering a burnt scalp injury. The specific amount you can claim will depend on the degree of pain and suffering you have experienced or are still experiencing.

    Loss Of Earnings

    Loss of earnings from being unable to work is common after a burnt scalp injury. You can claim your earnings back with your compensation claim as well as any future loss of earnings. It includes any time needed off work for medical treatments.

    Damage To Hair And Scalp

    You can claim compensation for the damage a hairdresser has inflicted on your hair and scalp. You can claim for both temporary and permanent hair loss.

    Psychological Damage

    Losing your hair will be very traumatic, and you could lose your self-confidence along with it. Psychological damages include depression, Post Traumatic Stress Disorder, anxiety and vulnerability.

    No one should suffer as a result of a hairdresser’s carelessness and negligence. Claiming compensation for a burnt scalp injury is your entitlement and will help stop the hairdresser from inflicting any more pain on other potential victims.

    How Much Compensation Can I Get For Bleach Burnt Scalp Claims?

    A court will consider several factors when you claim a bleach burnt scalp. They will consider all of the damages, losses and pain you have suffered and for how long. A court will factor in whether the damages are temporary or permanent. They will also consider how much treatment you have needed and are likely to need in the future.

    To help give you an idea of how much compensation you may be eligible for, please take a look at the table below.

    Type of Burn InjuryCompensation AmountsComments
    Minor burn injury£2,220 to £7,350Minor burns and scalds to the body that only affect a small area.
    Moderate burn injuryIn the region of £8,110Moderate burn can range from small area exposure to a medium area however burns may leave prominent scarring.
    Severe burn injuryLikely to exceed £98,380Severe burns usually 3rd degree
    Trivial scarring£1,600 to £3,310Visible scar or several small scars only just noticeable.
    Significant scarring£8,550 to £28,240Noticeable scar that is within the area of back, leg or arm.
    Less severe scarring£16,860 to £45,440This can range dramatically depending on how severe and where placed up on the body.
    Very severe scarring£27,940 to £91,350Higher awards generally go to younger people. Serious psychological problems are likely to follow as a result.
    Less severe post-traumatic stress disorder£3,710 to £7,680Minor symptoms that pretty much resolve within 2 years, though some minor symptoms may persist.
    Severe post-traumatic stress disorder£56,180 to £94,470Debilitating symptoms that may impact work and social life. Likely to be permanent in nature.
    Mental anguish£4,380Fear of impending death.

    This table is a rough guide. We will give you a more specific figure once we have discussed all of the claim aspects with you. Please call us today for free advice about scalp injury claims against a hairdresser.

    No Win, No Fee Burnt Scalp Compensation Claims

    We provide a no win, no fee service for all of our clients. The beauty of no win, no fee compensation claims is that anyone can make one, regardless of their financial situation.

    No win, no fee claims, also known as Conditioning Fee Agreements (CFA’s), are unique in that clients pay no upfront legal costs for their burnt scalp injury compensation claims. You will provide your expert solicitor with the information they need during your free initial consultation. Then the solicitor will pursue your case, keeping you in involved as much as possible.

    We will bill you for the legal fees after the courts have awarded you with your claim. If you don’t win your compensation, you won’t be liable to pay any legal fees to your solicitor for pursuing your claim. If you don’t win, you don’t pay. It’s that simple.

    Why Choose Us For Your Burnt Scalp Injury Compensation Claim?

    We are experienced, professional solicitors with our clients’ well-being in mind. Although cases such as suffering a burnt scalp injury shouldn’t happen, they do happen. If you have suffered from a burnt scalp injury, Legal Expert will be here for you and support you throughout your claim.

    Our no win, no fee policy makes the compensation claim process so much simpler for you as our client. Our policy allows you the freedom to claim the compensation you are entitled to without having the stress and worry of the financial burdens that come with legal cases. Even our initial consultations are free of charge, where one of our expert solicitors will be able to give you valuable advice as to what you can expect from the court process.

    Our independent medical examinations are included in our no win, no fee policy. A medical examination is essential for making a compensation claim for a burnt scalp injury, and it will greatly help your case.

    We will advise you, pursue your case and fight on your behalf to get you the compensation you deserve for your burnt scalp injury.

    Call Us For Free Advice

    With our team of expert solicitors, our free consultation and our no win, no fee policy, you really have no reason to delay calling us.

    Let us help you get your burnt scalp injury compensation today. Call us on 0800 073 8804, and one of our friendly solicitors will be glad to assist you.

    Scalp Injury Claims Against A Hairdresser Useful Links

    Legal Expert no win, no fee page

    Read more about our no win, no fee policy.

Hairdresser Injury Compensation Claims

This Legal Expert page covers different amounts of hairdresser injury compensation claims that you can claim for.

NHS Hair Dye Reactions

The NHS give useful, practical advice and information about reactions to hair dyes.

NHS Burns And Scald

The NHS advise about what to do if you have suffered a burn or a scald.

HSE Advice For Hairdressers

The HSE has some advice for hairdresser’s to protect their own skin while working.

HSE on Hairdressing

The HSE with important information on health and safety in the salon.

Scalp Injury Claims Against A Hairdresser FAQs

Can you sue a hairdresser for burning your scalp?

Yes, you can, though you need to present evidence to support this.

Can you get compensation for a bad haircut?

No, because the quality of the haircut itself is a subjective matter.

What can you do if a hairdresser ruins your hair?

You should speak up while waiting to see what damage, if any, happens before requesting a fix-up later on.

How do you treat a chemical burn on your scalp?

You could rinse your scalp with water, then wash it with cold water for 10 minutes or more.

Can you lose your job for giving a bad haircut?

Hairdressers can fire an employee for this reason.

How long does it take for chemical burns on a scalp to heal?

It would usually be a few days or a few weeks, but for a serious situation, it could take months.

Will hair grow back after a chemical burn scalp?

Depending on the extent of the damage, the hair may be unable to grow back.

What does it mean when your scalp burns?

It generally means that infections are causing a burning sensation on your scalp.

Thank you for reading our scalp injury claims against a hairdresser guide.

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