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Beauty Treatment Negligence Claims – How Much Compensation Could I Receive?

By Marlon Cooke. Last Updated 11th June 2024. Welcome to our beauty treatment negligence claims guide. Have you suffered as a result of botched beauty treatment? If so, did you know you could seek compensation if third-party negligence was to blame through a beauty treatment claim?

Looking good is great for your body image, confidence and self-esteem. Still, incompetent or negligent professionals can sometimes cause you to sustain beauty treatment injuries of a severe nature.

Beauty treatment procedures such as fat freezing, hairdressing, microdermabrasion, tanning, laser skin resurfacing, spa treatments, body piercing, body arts, nail treatments and minor cosmetic procedures like fillers, can sometimes present risks to the public. It is for that reason that critical laws and policies have been introduced. However, when beauty treatments and cosmetic procedures are not adequately handled, clients could suffer from a chemical burn, skin burn, allergic reaction or contraction of post-procedural infections.

Our personal injury solicitors are experienced in making beauty treatment injury claims for incidents including:

  • Lip filler injuries
  • Semi-permanent make-up injuries
  • Waxing injuries
  • Hair loss
  • Eye injuries from eyelash extensions or lash lifts
  • Allergic reactions to dye

Please contact us for free legal advice or start your beauty treatment injury claims process right away by calling 0800 073 8804. Or, talk to us about your claim online.

Woman receives facial massage.

Select a section:

The Criteria For Beauty Treatment Negligence Claims

The operators of beauty clinics have a responsibility towards the health and safety of people who use their services. They should ensure that their premises are made practically safe and that any procedure or treatment they provide is performed competently and with due care to avoid causing unnecessary harm.

This is the duty of care they owe under the Occupiers’ Liability Act 1957. If you suffered injuries whilst in a beauty salon – from a hazard such as an unsafe environment, or because of a negligently performed procedure – then you may be eligible to make a beauty treatment negligence claim.

The rest of our guide offers more information about the different ways in which you could be harmed in a beauty salon and be eligible to make a personal injury claim. You also have the option to reach out to one of our advisers for direct advice, or to learn more about No Win No Fee beauty treatment negligence solicitors and how one could help you.

Claiming Beauty Treatment Injuries as an Employee

If you were injured during the course of discharging your duties as an employed beauty technician, you could potentially sue your employer for your injuries.

Statistical information from the Health and Safety Executives (HSE) reveals that 70% of hairdressers suffer from skin damage caused by beauty products’ chemical contents.

Nail technicians are also exposed to the risks of asthma and other allergies as a result of exposure to the chemical contents of nail polishes and acrylics. This could be grounds for beauty treatment injury claims if reasonable steps weren’t taken to reduce this risk.

Employers in the UK owe a duty of care to their employees to protect them from any forms of health hazards during the course of discharging their duties. You might be able to claim compensation from your employer if they failed to protect you in any way reasonably.

If you’d like more details on beauty treatment injury claims as an employee, get in touch with our team today.

A woman receiving a facial beauty treatment.

How To Claim For Beauty Treatment Injuries From Skin Treatments

One common form of beauty treatment claims is skin treatment claims.

Skin care is a popular branch of the beauty industry which focuses on caring for and treating the skin before or after applying makeup. Because of the nature of skin care, professional treatments can often be intense and invasive, utilising tools like lasers and chemical peels.

If you were harmed by a negligent skin treatment, you may be able to make a beauty treatment compensation claim. There are many ways that negligence could contribute to a skin treatment gone wrong, including:

  • An aesthetician fails to perform a patch test before applying a cream or peel.
  • Laser burns from a laser treatment that was performed at an unsafe temperature.
  • Chemical burns from a chemical peel that was mixed unsafely or used unsafe ingredients.

These are just a few examples of how negligent skin treatment could become a valid beauty treatment injury claim. Contact our team of advisors today to learn more about making a claim for negligent beauty treatment, or keep reading for more information.

Claiming For Injuries Caused by Chemicals Used In Beauty Treatments

Most of the chemicals used in beauty treatments are potentially harmful, primarily when trained professionals do not handle them. Lack of care in using these chemicals could lead to beauty treatment accident compensation being claimed. 

The UK Department of Health and other laws controlling the conduct of beauty professionals set out guidelines to be followed when applying chemical treatments to clients.

When these guidelines are followed, the chances of a client suffering injuries are almost nonexistent. Failure to follow these guidelines exposes the client to the risk of chemical burns and skin damage and can lead to beauty treatment injury claims.

Woman Having Her Hair Coloured.

Claiming for Injuries Caused by Wax Treatments

One of the most frequently asked questions about beauty treatment claims from our clients is “can you sue for waxing burns?” Yes, you absolutely can. Before a beauty technician applies potentially harmful chemicals like wax to your skin, the Control of Substances Hazardous to Health Regulations 2002 mandates them to assess the risks of the chemical treatment, and take preventive measures so that accidents and subsequent beauty treatment injury claims can be avoided.

For instance, a patch test must be conducted before applying wax treatments to a client’s skin. The wax must not be overheated or used incorrectly to avoid skin burns. When tools are to be shared amongst clients, they must be properly sterilised to prevent the spread of infection and blood-borne diseases.

Failure to comply with any of these safety regulations makes the beauty professional guilty of negligence. Affected clients may be able to claim against the beauty salon and make beauty treatment injury claims.

Other Common Causes Of Beauty Treatment Injuries

Several other situations including: may also cause beauty treatment injuries

  • Non-Invasive Procedures: Carrying out non-invasive procedures such as Botox, to enhance beauty but a slight error during these procedures may lead to disfigurement and subsequent embarrassment for the affected client.
  • Slips and fall: Beauty salons use a lot of liquid, which may sometimes spill on the floor and cause clients or visitors to slip and fall. As specified by the law for beauty salons, the reasonable care clause includes cleaning the floors from time to time and warning clients to steer clear of wet and slippery areas.
  • Damaged or Faulty Equipment: A lot of equipment is used to carry out beauty treatments, and most of this equipment is either powered by electricity or designed to generate heat, thereby exposing clients to the risk of electrical shocks or burns. Beauty salons are mandated to assess the risks of using different equipment on their clients and are expected to properly maintain this equipment and dispose of it when they can no longer be trusted to perform without exposing clients to injuries. If your beauty technician used any equipment in carrying out beauty treatments on you, and this equipment caused you to suffer from burns or any other injuries, you can make a burn injury claim against the beauty salon.
  • Incompetent Professionals: Before a beauty, salon technician is assigned to work on a client’s hair, body or skin, especially when it involves using potentially harmful equipment or products, they are required by law, to have received adequate training. If inadequate staff training leads to an injury, grounds for beauty treatment injury claims exist.
  • Defective Products: Defective products may also cause injuries. The manufacturer of the defective product may be solely liable for the damages. Still, in some cases, the beauty store or the product retailer may be partly liable for selling the defective product to you.

If you’d like to know more about beauty treatment injury claims or to see if your injury could be grounds to make a beauty treatment accident compensation claim, please get in touch with our team today. 

Woman Receiving Eyelash Extensions

What To Do If You Have Suffered an Injury due to Beauty Treatments

Pursuing beauty treatment negligence claims is no small task because beauticians would be naturally inclined to protect themselves by denying or disputing any beauty treatment injury claims. However, if you have enough evidence to back up your claims which can be given to your personal injury solicitors, it would improve your chances of winning the case.

Because of this, it is recommended that you take the following steps following a beauty treatment accident or injury:

  • Take Photos of the Accident and Your Injuries: If possible, get photographic evidence of the injury itself, and the environment it happened in.
  • Keep Your Receipts and Other Paperwork: Receipts, contractual agreements and other paperwork would further help to prove that you received services that caused you to sustain injuries.
  • Report to the Management: Make a formal report to the beauty salon operator about the accident. There should be an accident book that needs to be updated with the details of the incident.
  • Seek Medical Treatment: Seek a qualified medical professional for immediate treatment. The associated documentation can be useful for making a beauty treatment accident compensation claim.
  • Keep Evidence of Treatment and Related Expenses: This is very important. It can help you get the highest compensation amount possible, so remember to keep all evidence and records of any financial expenses or losses sustained concerning the injury.
  • Talk to a Beauty Treatment Accident Claims Expert: A claim against beauty salon experts may only be successful with the right legal backing so you shouldn’t waste time in finding a qualified legal professional well versed in beauty treatment injury claims to represent you.

Every individual beauty treatment accident case is unique. Our legal experts would be able to review your case during a free consultation session and tell you what to do next.

Woman Having Leg Waxed At Beauty Salon

What Can Be Claimed For after a Beauty Treatment Injury?

You can claim for two major categories of damages after a beauty treatment injury:

  • General Damages: This type of damages includes all of the physical aspects of the injury. This includes initial pain and suffering as well as ongoing health issues and also psychological damage.
  • Special Damages: Special damages account for all measurable financial losses including loss of earnings or earning potential, recuperation expenses, surgical fees, reversal procedures, medical expenses and equipment to help the victim cope, assisted care and living, prescriptions, rehabilitation expenses, travel expenses and funeral expenses in cases where the victim dies from their injuries.

Compensation Payouts for Beauty Treatment Claims

We’re unable to provide you with an average compensation amount for beauty treatment claims. Every claim is different, as there are many factors that can determine what you could receive from a successful claim. This includes how severe the injury is, whether any permanent health issues were caused and the details of your recovery plan.

The Judicial College Guidelines can provide you with a clearer idea of your potential compensation. Previous general damages payouts from England and Wales have been analysed to provide the amounts shown below. These figures have been taken from the latest guidelines, published in 2022. It should be noted that the top row is not from the JCG and is instead provided to help illustrate how much compensation could be awarded for a successful beauty treatment claim.

Multiple severe injuries and expensesUp to £250,000+
Severe burns Likely to exceed £127,930
Very Severe Facial Scarring£36,340 to £118,790
Less Severe Facial Scarring£21,920 to £59,090
Significant Facial Scarring£11,120 to £36,720

Less Significant Facial Scarring£4,820 to £16,770

Dermatitis of both hands£16,770 to £23,430
Dermatitis of both hands£10,550 to £13,930
Damage to hair (serious) £8,960 to £13,450

Please remember that these figures are not guaranteed because many aspects can determine the compensation amount should your claim be successful. If you have queries about how to sue a beauty salon or would like to know if you’re eligible to claim, please contact us. You can get free legal advice at a time that works for you using the details above.

No Win No Fee Beauty Treatment Negligence Claims

You may wish to have the support of a solicitor for your beauty treatment claim. If so, one of our solicitors who has experience with beauty treatment injury claims could provide their services to you on a No Win No Fee basis using a Conditional Fee Agreement (CFA), provided you have a valid case. A CFA is a type of No Win No Fee agreement.

When a No Win No Fee solicitor agrees to represent your compensation claim, they generally won’t take an upfront payment towards their work on your case. They also won’t collect ongoing payments for their services. Furthermore, if your claim for injuries sustained in a beauty salon is not successful, they won’t request payment for their work on it.

However, if your beauty claim has a successful outcome, your solicitor will take a small success fee out of your award. The success fee is taken as a percentage and is limited by a legal cap.

Solicitor Writes Notes At Her Desk.

Call for Free Advice and To Start a Claim

There is a legal time limit for making beauty treatment injury claims after which the negligent professional may walk away without paying compensation. Don’t allow that to happen.

Start your claims today by calling us on 0800 073 8804 or by using the web contact form at the bottom of this page to chat with one of our experts today.

Helpful Links

Below, you can find some useful links on making a personal injury claim.

Cosmetic Surgery Claims – How Much Compensation Can I Claim?

If you have had a botched cosmetic surgery or it has caused an injury or illness, contact us today to see if you can claim compensation.

Hairdresser Injury Compensation Claims

Have you been injured in any way by a hairdresser? If you have had an injury to because of a slip or trip in the salon or even damage to your hair or burns, contact us today and find out if you can claim compensation.

HSE Beauty sector strategy

The HSE’s stance on the beauty sector can be from beauty shops to small private self-employed beauty treatment workers.

Medical Negligence Compensation Claims

If you have had beauty treatment such as botox or lip fillers that have gone wrong, this is a type of medical negligence or clinical negligence claim. Contact us today to see if you can claim compensation and get free advice.

Tummy Tuck Negligence Claims

A useful guide on claiming compensation for tummy tuck negligence.

Laser Hair Removal Burns On Legs Guide – How Much Compensation Can I Claim?

Read this guide to learn more about claiming for leg burns caused by laser hair removal.

Can You Sue A Barber If They Cut You?

Find out more information on this topic.

Laser Hair Removal Burns – Negligence Claims

An article of ours on whether or not you could claim.

Other Claims We Could Help You With

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    Meet The Team

    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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