This guide examines when you could be eligible to make a personnel records data breach claim. Certain parties must follow data protection legislation in order to protect your personal data. Failure to adhere to data protection laws could result in a breach of your personal data causing you financial loss and/or mental harm. We cover the laws in more detail throughout our guide, as well as what a personal data breach is and how one could occur. 

Furthermore, this guide tells you how to prove that the data from your personnel records has been breached and what impact it had on your mental health and/or finances. We also look at how compensation is calculated in successful data breach claims. 

Finally, we discuss the benefits of working with one of our expert No Win No Fees solicitors when seeking data breach compensation.

For more information about claiming for a breach of your personal data, please get in touch with us. To do so, you can:

• Call 0800 073 8804. 
• Make an inquiry about your claim online
• Message us using the live pop-up chat feature.

Jump To A Section

1. When Could You Claim For A Personnel Records Data Breach?
2. How Should Your Employer Protect Personal Data?
3. How To Prove A Data Breach Claim
4. What Could Your Personnel Records Data Breach Claim Be Worth?
5. Get In Touch To Claim For A Personnel Records Data Breach On A No Win No Fee Basis
6. Discover More About Employee And Employer Data Breaches

When Could You Claim For A Personnel Records Data Breach?

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018) are the laws that protect personal data which is any information that can be used to identify you. Data controllers and processors must follow the DPA and the UK GDPR in order to process, store, and handle personal data lawfully. 

The data controller is the party in charge of deciding how and why your personal information will be processed. In some cases, they may also process the data themselves. However, if they choose to, they can outsource this task to the data processor who processes personal data on behalf of the data controller. In the case of a personnel records data breach, your employer would be the data controller.

If either of these parties fails to follow data protection laws, it could potentially result in a personal data breach. A personal data breach can be defined as a security incident that compromises the integrity, availability, and confidentiality of your personal data. This definition is provided by the Information Commissioner’s Office (ICO), an independent body set up to uphold information rights in the UK.

Article 82 of the UK GDPR establishes when you are eligible to claim data breach compensation:

• The data controller or data processor failed to adhere to data protection law.
• Because of this failure, your personal data was breached. 
• Because of this breach, you experienced financial and/or psychological damage.  

Time Limits

Generally, you need to begin your data breach claim within 6 years. However, this is reduced to a 1-year time limit if you are claiming against a public body.

Get in touch with us as soon as possible to confirm whether you meet the eligibility criteria to begin a personnel records data breach claim and how long you have to seek compensation.

How Should Your Employer Protect Personal Data?

Personal data is any type of information that can be used, either solely or in combination with other data, to identify who you are, such as your name, email address, phone number, and National Insurance number. There is another type of personal data that requires extra protection due to it being more sensitive, known as special category data. This can include data concerning your health, such as health and disability information, biometric data, where used for identification purposes, and data revealing your racial or ethnic origin. Personal data such as this could be held in your employee personnel record, which is a record relating to an employee of an organisation. 

Here are some steps and actions that employers should take in order to comply with UK GDPR and DPA to protect an employee’s personal data and avoid a cyber security incident or human error data breach:

• Make sure all access to electronic documents is password protected and that there is a robust cyber security system in place. 
• Putting locks on cabinets that have paper documents inside and ensuring those with access to these cabinets is limited to those who require it, such as the Human Resources and management team. 
• Training staff appropriately so they know how to dispose of and destroy personnel files when it is required to do so. This means shredding files instead of simply putting them in the bin to avoid an unauthorised party gaining access. 

Speak to us to discuss your specific case and find out whether you’re eligible to make a personnel records data breach claim.

How To Prove A Data Breach Claim

Providing evidence for your personnel records data breach claim is important as you need to show how you have suffered financially and/or psychologically due to your personal information being compromised. You could collect, for example:

• A letter from the data controller confirming that a breach occurred and what personal data was affected. Data controllers are required to notify you without undue delay if a breach has put your rights and freedoms at risk.
• Other correspondence between you and the data controller about the breach. For example, if you suspect a breach of your personal data has happened, you can contact them. Any emails or letters sent can form part of the body of evidence to support your claim. 
• Evidence of financial losses caused by the breach. For example, you could provide wage slips showing any lost income incurred because of time taken off work to deal with the mental impact of the breach.
• Medical evidence, such as a report or letter from your GP showing any psychiatric harm you have suffered, like anxiety and distress. 
• Any findings from an ICO investigation. You can contact the ICO if you’ve had no meaningful response from the organisation. They might investigate and if they do, you can use the findings as evidence to support your claim.

If you work with one of our expert solicitors when making a data breach claim, they could help you gather evidence and build your case as part of the services they offer. Call us to find out more.

What Could Your Personnel Records Data Breach Claim Be Worth?

If your personnel records data breach claim succeeds, how much your claim could be worth depends on the psychological harm (non-material damage) and financial loss (material damage) you suffered due to the personal data breach. You do not need to have suffered any material damage in order to recover compensation for non-material damage. 

The Judicial College Guidelines (JCG) list different types of psychiatric and psychological injuries alongside guideline compensation brackets for each. When your compensation is being calculated, the JCG will be looked at along with an assessment of your medical reports. 

The table below, for your guidance only, contains figures found in the JCG, with the exception of the first entry.

Compensation Table

Edit

Injury	Severity	Guideline Valuation Bracket	Notes
Serious impact to mental health with significant financial losses	Serious	Up to £150,000+	The person experiences a severe impact to their mental health with a poor prognosis resulting in substantial monetary losses, such as loss of earnings.
Psychiatric Damage	Severe (a)	£54,830 to £115,730	Poor prognosis with marked problems that affect different areas of one’s life, such as the ability to cope with work.
	Moderately severe (b)	£19,070 to £54,830	Prognosis is much more optimistic but there are still significant problems with different areas of one’s life.
	Moderate (c)	£5,860 to £19,070	Good prognosis and a marked improvement.
	Less severe (d)	£1,540 to £5,860	The award will be determined by the how daily activities are affected and how long for.
Post-Traumatic Stress Disorder	Severe (a)	£59,860 to £100,670	All aspects of life will be permanently and badly affected and the person will not be able to function at a pre-trauma level.
	Moderately severe (b)	£23,150 to £59,860	There is a better prognosis and some recovery due to professional help. However, for the foreseeable, there will be significant disability.
	Moderate (c)	£8,180 to £23,150	Continuing effects are not grossly disabling because a large recovery is made.
	Less severe (d)	£3,950 to £8,180	A virtually full recovery will be made within 2 years with only minor symptoms persisting longer.

Material Damage

You are able to claim compensation for material damage independently or alongside non-material damage and vice versa. An example of a financial loss you may have experienced directly from a personnel records data breach is a loss of earnings if you have time off work due to stress. As mentioned earlier, evidence, such as wage slips, can help prove this loss.

Please speak to us if you wish to discuss how data breach compensation is calculated in more detail. 

Get In Touch To Claim For A Personnel Records Data Breach On A No Win No Fee Basis

Once you have received a free assessment of your case, you may be connected to our data breach solicitors if you have an eligible personnel records data breach claim. Our solicitors offer their services under a type of No Win No Fee contract called a Conditional Fee Agreement (CFA).

A CFA presents significant benefits since there are no upfront or ongoing fees to pay for the solicitor’s services. If your claim is unsuccessful, there is also no need for the solicitor’s services to be paid. 

If your data breach claim succeeds, a small percentage of your compensation will be taken by your solicitor. This is known as the success fee. There is a legal limit to the maximum percentage of your compensation that can be taken, so, the majority of your compensation is yours to keep. 

Contact Us

Contact us today to potentially begin the claims process for your personnel records data breach. We can offer you free advice and support and potentially connect you with one of our solicitors. To reach out, you can:

• Call 0800 073 8804. 
• Make an inquiry about your claim online
• Message us using the live pop-up chat feature.

Discover More About Employee And Employer Data Breaches

Try checking out our other data breach claims guides:

• If a trainee breached your personal data at work, find out whether you could make a claim.
• See how you could potentially make a data breach claim against a former employer if they breached the UK GDPR.
• See what you can do if a breach of your personal data has caused existing mental health problems to worsen.

Alternatively, these external resources may give you some extra useful information:

• GOV.UK – A guide on data protection for businesses and how they should manage staff records.
• NHS – Guidance on how to access mental health services.
• ICO – Information on your right to access your personal data.

Thank you for reading our guide today on when you can claim for a personnel records data breach. If you have any other questions, call the number above to speak with us.

With significant experience in medical negligence claims, we understand and appreciate the impact errors and poor standards of care can have. Its prompted us to conduct our own research into the issue. Here, you can find the results.

Our Research Into Compensation Payouts For Medical Negligence – Methodology

Our research seeks to identify any growing trends or issues in medical negligence. In particular, we seek to examine which Trusts pay out the most in compensation, how much they’ve paid, and the reasons for those payouts.

To obtain this data, we wrote to all NHS trusts in the country under the Freedom of Information Act 2000 to formally request this data.

Our Findings

Below, you can find the results of our research into compensation payouts for medical negligence, broken down by each NHS hospital trust.

Royal National Orthopaedic Hospital NHS Trust

Medical negligence claims have cost the Royal National Orthopaedic Hospital NHS Trust more than £800k in the past year.

A Freedom of Information request uncovered that 14 medical negligence claims were made against the Trust from July 2022 to June 2023.

The total figure of £804,824.32 paid out by the Trust during this period was irrespective of when the claim was initially submitted. 

Out of the 187 complaints that the Trust received last year, over 10%  related to poor or substandard care. All staff have a duty to provide patients with reasonable care expected of any medical professional. 

The Royal Wolverhampton NHS Trust

Medical negligence claims have cost The Royal Wolverhampton NHS Trust more than £10m in the last year.

A Freedom of Information request found that the Trust paid out a total of £10,871,599.14 from July 2022 to July 2023, irrespective of when the claim was made.

In this same period, 229 medical negligence claims were lodged against the Trust.

Additionally, 473 separate complaints were received by the Trust. Out of those complaints, 46.5% allegedly related to poor or substandard care.

The complaints, when broken down, confirmed:

• 106 related to the general care of patients
• 88 related to clinical treatment
• 26 related to diagnoses 

Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS Foundation Trust has paid out £118,581 as a result of medical negligence claims in the last year.

In addition, the Trust dealt with 15 medical negligence claims from July 2022 to July 2023.

During the same period, the Trust dealt with 186 complaints. Out of those complaints, 51% were allegedly caused by poor or substandard care.

Liverpool Women’s Hospital NHS Trust

Medical negligence claims have cost Liverpool Women’s Hospital a total of £8,439,009 in the last year.

Out of the 66 complaints made against the Trust from July 2022 to July 2023, 29 were a result of poor or substandard care relating to clinical treatment and patient care.

In the same period, 46 medical negligence claims were lodged against the Trust.

North Cumbria Integrated Care NHS Foundation Trust

North Cumbria Integrated Care NHS Foundation Trust has paid out £2,462.259.10 in damages as a result of medical negligence claims in the last year.

The Trust had dealt with 59 medical negligence claims from July 2022 to July 2023.

In the same period, the Trust received 456 complaints, of which, 200 related to poor or substandard clinical treatment.

East Cheshire NHS Trust

East Cheshire NHS Trust has paid out over £10m as a result of medical negligence claims in the last year.

The total cost was revealed as £10,212,030 following a Freedom of Information request.

Legal Expert further found that the trust had dealt with 16 medical negligence claims and 129 complaints from July 2022 to July 2023.

Whittington Health NHS Trust

Whittington Health NHS Trust has paid out £179m as a result of medical negligence claims in the last year.

In addition, there were 39 medical negligence claims lodged against Whittington Health NHS Trust from July 2022 to July 2023.

Out of 310 complaints received by the Trust, 32% related to care.

University Hospital Southampton NHS Foundation Trust

University Hospital Southampton NHS Foundation Trust, which is responsible for the likes of Southampton General Hospital and Princess Anne Hospital, paid out a total of £28,804,107 as a result of medical negligence claims.

There were 61 medical negligence claims lodged against the Trust from July 2022 to July 2023.

University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust paid out over £24.5m as a result of medical negligence claims last year.

The figure ranked the Trust number four in terms of medical negligence claim payouts when compared to other NHS Trusts in England and Wales.

The Trust, which is responsible for the likes of the Royal Derby Hospital and the Florence Nightingale Community Hospital, also dealt with 135 medical negligence claims from July 2022 to July 2023. 

Harrogate and District NHS Foundation Trust

Harrogate and District NHS Foundation Trust spent almost £5m on compensation payouts as a result of medical negligence claims in the last year.

The trust dealt with 28 claims from July 2022 to July 2023, but paid out a total of £4,914,799.05 irrespective of what date the claim was made. 

In this same period, out of 190 complaints lodged against the trust, 45% related to poor or substandard care.

Somerset NHS Foundation Trust

Somerset NHS Foundation Trust has been found to be one of the most impacted NHS trusts in terms of medical negligence claim payouts in the last year.

The trust, which includes Musgrove Hospital, paid out £13,511,879 as a result of medical negligence claims from July 2022 to July 2023.

The figure meant the trust ranked number eight when compared to other trusts in England and Wales.

In the same period, 77 medical negligence claims were lodged against Somerset NHS Foundation Trust.

Portsmouth Hospitals University NHS Trust

Portsmouth Hospitals University NHS Trust paid out £13,349,173 as a result of medical negligence claims in the last year.

The figure ranks the Trust at number 10 when compared to other trusts in England and Wales in terms of medical negligence claim payouts. 

The health service, which covers Queen Alexandra Hospital, also received 89 medical negligence claims from July 2022 to July 2023.

South Western Ambulance Service NHS Foundation Trust

South Western Ambulance Service NHS Foundation Trust has paid out over £3m as a result of medical negligence claims in the last year.

The organisation, which is responsible for providing ambulance services for the NHS across South West England, dealt with 22 medical negligence claims from July 2022 to July 2023.

The total paid out by the trust came to £3,075,209.40.

Milton Keynes University Hospital NHS Foundation Trust

Medical negligence has resulted in Milton Keynes University Hospital NHS Foundation Trust paying out £2,882,328 in compensation during the last year.

There were 75 medical negligence claims were lodged against the trust from July 2022 to July 2023.

Gateshead Health NHS Foundation Trust 

Gateshead Health NHS Foundation Trust has paid out almost £5m as a result of medical negligence in the last year.

The trust, which runs the Queen Elizabeth Hospital, dealt with 75 medical negligence claims from July 2022 to July 2023.

In the same period, irrespective of when a claim was lodged, medical negligence claims cost the trust £4,985,759 – one of the highest figures when compared to other trusts in the North East.

Harrogate and District NHS Foundation Trust paid out £4,914,799.05, for example, while Cumbria, Northumberland,Tyne and Wear NHS Foundation Trust paid out just £25,250.

University Hospitals of Derby and Burton NHS Foundation Trust and Chesterfield Royal Hospital NHS Foundation Trust

Medical negligence set back University Hospitals of Derby and Burton NHS Foundation Trust by £24.5m in the last financial year.

A Freedom of Information request ffound that 135 medical negligence claims were lodged against the trust in the same period.

Chesterfield Royal Hospital NHS Foundation Trust dealt with medical negligence claims costing just over £13m.

The trust dealt with 51 medical negligence claims from July 2022 to June 2023.

In the same period, both trusts had over 100 complaints made against them relating to poor or substandard care. 

Birmingham Women’s and Children’s NHS Foundation Trust

Medical negligence has cost Birmingham Women’s and Children’s NHS Foundation Trust almost £3m in the last year.

A sum of £2,994,460.22 was paid out as a result of medical negligence claims from July 2022 to July 2023, irrespective of when the claim was lodged.

A Freedom of Information request also found the trust, which also overlooks Parkview Clinic, dealt with 37 new medical negligence claims during this time. 

In the same period, 59% of complaints made against the trust related to clinical treatment or patient care. However, these concerns were not necessarily upheld following investigation.

Northern Lincolnshire and Goole NHS Foundation Trust

Medical negligence has set back Northern Lincolnshire and Goole NHS Foundation Trust by £5.8m in the last year.

The total figure of £5,884,951.17 dwarfed the compensation amounts paid out by the Lincolnshire Partnership NHS Foundation Trust and Lincolnshire Community Health Services NHS Trust, which were £950 and £40,802 respectively. 

A Freedom of Information request also found that 134 medical negligence claims were lodged against the trust from July 2022 to July 2023. 

The trust, which overlooks the Diana, Princess of Wales Hospital, dealt with 327 formal complaints in the same period – 100% of which related to or had an element of poor or substandard care.

North West Anglia NHS Foundation Trust

North West Anglia NHS Foundation Trust has paid out more than £3.3m as a result of medical negligence claims in the last year.

The trust, which runs Peterborough City Hospital and Hinchingbrooke Hospital, dealt with 90 formal Letters of Claim in relation to medical negligence during July 2022 to July 2023. 

The total sum of £3,331,090 paid out was irrespective of when a claim was made and may relate to claims from previous years.

Out of 726 complaints made against the trust, 35% related to issues with care.

Northern Care Alliance NHS Foundation Trust

Medical negligence has cost Northern Care Alliance NHS Foundation Trust over £11.5m in the last year.

A Freedom of Information also found that the Greater Manchester trust had 151 medical negligence claims lodged against them from July 2022 to July 2023.

The total compensation amount of £11,581,920.40 paid out as a result of medical negligence claims is irrespective of what date the claim was made.

In the same period, 54% of complaints made against the trust related to poor or substandard care. 

Bradford Teaching Hospitals NHS Foundation Trust

Bradford Teaching Hospitals NHS Foundation Trust has paid out more than £12.6m in the last year as a result of medical negligence.

The West Yorkshire trust, which runs Bradford Royal Infirmary and St. Luke’s Hospital, dealt with 156 medical negligence claims from July 2022 to July 2023.

However, the total sum paid out of £12,612,678 may relate to claims made before this period.

Out of 469 complaints lodged against the trust, 33.2% related to issues with care or treatment.

Leeds Teaching Hospitals NHS Trust

Medical negligence cost Leeds Teaching Hospitals NHS Trust over £11.4m in the last year.

A total of 295 medical negligence claims were lodged against the trust from July 2022 to July 2023.

However, the sum paid out of £11,402,825.35 does not include annual periodic payments for claims settled in previous years. 

The West Yorkshire trust, which overlooks Leeds General Infirmary and St James’s University Hospital, also dealt with 678 complaints – 59.7% of which related to poor or substandard care.

Calderdale and Huddersfield NHS Foundation Trust

Medical negligence has setback Calderdale and Huddersfield NHS Foundation Trust by £2m in the last year.

The West Yorkshire trust, which provides services for Huddersfield Royal Infirmary and Calderdale Royal Hospital, dealt with 87 medical negligence claims in the same period.

Out of the 507 complaints received by the trust, 23.6% related to issues with patient care.

The Royal Papworth Hospital NHS Foundation Trust

The Royal Papworth Hospital NHS Foundation Trust has paid out over £1.5m as a result of medical negligence claims in the last year.

Although five new claims were lodged against the Cambridgeshire trust in this period, the total damages paid of £1,534,130 was irrespective of when the claim was made.

Around 19% of complaints made against the trust related to poor or substandard care.

The Royal Surrey NHS Foundation Trust

The Royal Surrey NHS Foundation Trust has been revealed as one of the worst trusts impacted by medical negligence in the country.

A total of £13.5m was paid out by the trust as a result of medical negligence in the last year.

There were 38 medical negligence claims were lodged against the trust in the same period.

Rotherham NHS Foundation Trust

Medical negligence has cost Rotherham NHS Foundation Trust almost £5m in the last year.

The trust, which operates Rotherham General Hospital, dealt with 56 medical negligence claims from July 2022 to July 2023. 

However, the total figure of £4,487,289 paid out in compensation related to claims made irrespective of this timeframe. 

Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust has paid out over £7.6m as a result of medical negligence in the last year.

The trust, which operates Torbay Hospital, dealt with 37 medical negligence claims from July 2022 to July 2023. 

In this same period, out of 154 complaints made against the trust, 28 related to poor or substandard care.

North Middlesex University Hospital NHS Trust

Medical negligence has setback North Middlesex University Hospital NHS Trust by over £12.3m in the last year.

The trust dealt with 55 medical negligence claims from July 2022 to July 2023. 

In this same period, out of 259 complaints made against the trust, 30 related to poor or substandard care.

Hull University Teaching Hospitals NHS Trust

Medical negligence has cost Hull University Teaching Hospitals NHS Trust over £11.3m in the last year.

The trust, which operates Hull Royal Infirmary and Castle Hill Hospital, dealt with 118 medical negligence claims in the same period.

The compensation paid out as a result amounted to a total sum of £11,392,483.27.

More than 11.7% of complaints received by the trust related to poor or substandard care.

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Medical negligence has cost Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust over £4m in the last year.

The trust, which operates the Doncaster Royal Infirmary, dealt with 81 medical negligence claims from July 2022 to June 2023.

The total sum of compensation paid out as a result of medical negligence claims, irrespective of the date the claim was submitted, amounted to £4,083,573.79.

The figure dwarfed compensation amounts paid out by other South Yorkshire NHS trusts.

For example, Rotherham, Doncaster and South Humber NHS Foundation Trust paid out £41,750 whilst Sheffield Children’s NHS Foundation Trust paid out £13,500.

However, the Rotherham NHS Foundation Trust ultimately paid out one of the highest amounts compared to South Yorkshire NHS trusts, with medical negligence claims costing the trust £4,487,289.

The Dudley Group NHS Foundation Trust 

The Dudley Group NHS Foundation Trust paid out over £3.5m as a result of medical negligence in the last year.

The trust, which runs Russell’s Hall Hospital and Corbett Hospital Outpatient Centre, was lodged with 54 clinical negligence claims between July 2022 to July 2023.

However, the total sum paid out in compensation as a result of medical negligence claims in this period, irrespective of the date the claim was submitted, amounted to £3,503,417.46.

Out of the 1,169 complaints the trust received, 32.5% related to issues with patient care.

The Princess Alexandra Hospital NHS Trust

The Princess Alexandra Hospital NHS Trust has paid out over £2.2m as a result of medical negligence in the last year.

In the same period, 46 medical negligence claims were lodged against the trust.

However, the total sum of £2,223,406 paid out by the trust may have related to claims made in previous years.

Barnet, Enfield and Haringey Mental Health NHS Trust

Medical negligence has cost Barnet, Enfield and Haringey Mental Health NHS Trust over £3.7m in the last year.

There were 16 clinical negligence claims lodged against the Trust in the same period.

However, the total sum paid out of £3,777,558.90 may have been related to claims made in previous years.

The Trust, which provides mental health services in North London, received 120 complaints last year – 65% of which related to poor or substandard care.

West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Teaching Hospitals NHS Trust has paid out £1.9m as a result of medical negligence claims.

In the same period, the trust, which oversees Watford General Hospital, St Albans City Hospital and Hemel Hempstead Hospital, dealt with 62 medical negligence claims.

A further 419 complaints were lodged against the trust, although not all complaints related to poor or substandard care.

Airedale NHS Foundation Trust

Airedale NHS Foundation Trust spent £1.3m on medical negligence claim payouts last year.

In the same period, 26 medical negligence claims were lodged against the trust.

However, the total figure of £1,304,168 paid out by the trust may have related to claims made in previous years.

Out of the 98 complaints dealt with by the trust, 29% related to clinical treatment whilst 23% were a result of issues with patient care.

Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust paid out over £13.6m as a result of medical negligence in the last year.

A Freedom of Information request uncovered that a total of 67 medical negligence claims were submitted against the trust from July 2022 to July 2023.

The trust, which oversees Addenbrooke’s Hospital and Rosie Hospital, ultimately paid out £13,641,897 on medical negligence claims.

However, the figure may relate to claims submitted in previous years.

The Royal Surrey NHS Foundation Trust

The Royal Surrey NHS Foundation Trust has been revealed as one of the worst trusts impacted by medical negligence in the country.

A total of £13.5m was paid out by the trust as a result of medical negligence in the last year.

There were 38 medical negligence claims were lodged against the trust in the same period.

Tees, Esk and Wear Valleys NHS Foundation Trust

Medical negligence has setback Tees, Esk and Wear Valleys NHS Foundation Trust over £800k in the last year.

Figures obtained from the trust revealed that it dealt with a total of 21 medical negligence claims between July 2022 to July 2023. 

However, the total amount of £812,272 in compensation paid out by the trust may have related to claims made prior to this period.

Out of 371 complaints the trust received, a fifth related aspects of treatment and care of patients.

The Dudley Group NHS Foundation Trust 

The Dudley Group NHS Foundation Trust paid out over £3.5m as a result of medical negligence in the last year.

The trust, which runs Russells Hall Hospital and Corbett Hospital Outpatient Centre, was lodged with 54 clinical negligence claims between July 2022 to July 2023.

However, the total sum paid out in compensation as a result of medical negligence claims in this period, irrespective of the date the claim was submitted, amounted to £3,503,417.46.

Out of the 1,169 complaints the trust received, 32.5% related to issues with patient care.

Barking, Havering and Redbridge University Hospitals NHS Trust

Medical negligence claims have cost Barking, Havering and Redbridge University Hospitals NHS Trust almost £44m in the last year.

The trust, which runs King George Hospital in Goodmayes and Queen’s Hospital in Romford, paid out £43,702,730 altogether as a result of medical negligence claims.

However, the figure may also include compensation payouts from claims made in previous years.

Further data obtained from the trust revealed that from July 2022 to July 2023, a total of 84 medical negligence claims were lodged against them.

Last Updated 7th February 2025. This guide explores how to sue a business for causing your injuries both as an employee and as a visitor to their premises.

We provide information on the duty of care businesses owe to their workers and the general public and some examples of how failures to uphold these duties can cause injuries. We also explain how personal injury compensation is calculated under the two different heads of claim.

You will find guidance on filing your personal injury claim and how our solicitors can support you throughout the claims process. This guide also briefly touches on settling out of court.

The penultimate section of the guide explores the specific No Win No Fee contract our solicitors can offer, with particular reference to the benefits of starting your potential claim under these terms with us.

To discuss how to sue a company further or get an assessment of your eligibility to start a claim for free, contact our team of advisors today. You can reach our team 24/7 using the contact details provided here:

• Call our team on 0800 073 8804. 
• Begin your claim online by completing this form.
• Click the live chat button on your screen now

Select A Section

1. How To Sue A Business For An Injury
2. Examples Of Accidents You Could Sue A Business For
3. How To File Your Personal Injury Claim
4. What Compensation Could You Claim?
5. Out Of Court Settlements
6. Ask How To Sue A Business With Our Team
7. Resources On How To Sue A Business In The UK

How To Sue A Business For An Injury

Legislation is in place to protect you from harm in various circumstances. This includes when you are working or visiting a public place.

While you are working, you are protected by the Health and Safety at Work etc. Act 1974 (HASWA), which means that your employer must take reasonable steps to prevent your exposure to harm in the workplace. The Health and Safety Executive (HSE) is the public body responsible for regulating and providing guidance on health and safety in the workplace.

Additionally, while in a public space, the Occupier’s Liability Act 1957 means that businesses must take necessary steps to ensure the reasonable safety of those visiting. For example, an organisation must put up a wet floor sign to prevent people from slipping over and falling.

When suing a business, you must be able to prove that:

• A business owed you a duty of care (as per the legislation in place)
• They failed to fulfil their duty to you
• You suffered an injury as a result

If you are still unsure how to sue a business, you can contact one of our advisors. They can establish whether you are eligible and find out whether one of our No Win No Fee solicitors can represent you going forward.

How Long Do You Have To Sue A Business?

Personal injury claims are subject to a time limit of 3 years in most cases, as per the Limitation Act 1980. Exceptions to this can be made in cases where the injured person is a minor or is of a reduced mental capacity. 

To learn more about how to sue your employer while employed, make a public liability claim or find out more about the time limits, contact our advisors today.

Examples Of Accidents You Could Sue A Business For

Both their workers and members of the public could be injured in an accident if businesses fail to take the necessary steps to protect them. Examples of how you could be injured as a result of a business’ failure to uphold its duty of care include:

• You and a colleague were using a forklift truck to move goods in a warehouse. Your employer had provided inadequate training yet instructed you and your colleague to use the truck regardless. Your colleague failed to stop the forklift, running you over and causing serious injury to both of your legs.
• When entering a shop, the sign above the door came free from its mountings and hit you in the side of the head. The business was aware of the faulty sign yet had not repaired the sign or removed it altogether. You suffered a substantial head injury in the accident.

The above scenarios are just two examples of how a business can fail to uphold its duty of care. To find out how to sue a business in your particular circumstances, contact an advisor via the details given above.

How To File Your Personal Injury Claim

This section provides an overview of how to sue a company in more detail. Your claim will be filed in accordance with the Pre-action Protocol for personal injury claims.

In order to start your personal injury claim, you will first need to acquire adequate supporting evidence. This may include CCTV footage of the accident taking place, which is useful as it may have captured the hazard that caused the accident, a copy of the report from the company accident book, if a workplace has more than 10 employees, an accident log book is compulsory,  training documents and contact details of witnesses who saw the accident occur, statements can be taken later by a responsible party if needed.

As part of the personal injury claims process, you will also be invited to an independent medical assessment. This is so a medical practitioner can assess the severity of your injuries, state whether they think your injuries align with the circumstances of the accident and provide a prognosis. The report from this assessment will be used in the valuation process of your claim.

Issuing in court proceedings is a last resort. The two parties should attempt to reach a settlement outside of the courts.

Our team of advisors can explain the claims process further, offer guidance on the evidence you can acquire and assess your eligibility to claim free of charge. Contact an advisor today using the details given below

What Compensation Could You Claim? 

Now we’ve explained how to sue a business, this section looks at how compensation in personal injury claims is calculated. Compensation settlements for personal injury claims can be made up of two different heads of claim. These are:

• General damages: this head of claim awards for the physical and psychological effects. 
• Special damages: financial losses associated with the injuries you have sustained could be reimbursed under this head of claim.

The persons responsible for calculating the potential value of your claim can refer to your independent medical assessment in conjunction with relevant figures from the Judicial College Guidelines (JCG). This document, published by the Judicial College, details guideline award brackets for a multitude of different injuries. We have taken some of these brackets for use in our table.

Compensation Table

This table has been included as guidance only. The top entry is not from the JCG.

Type of Injury	Severity	Guideline Amount
Multiple Serious Injuries Plus Special Damages	Very Serious	Up to £1,000,000 and above
Brain Damage	Very Severe	£344,150 to £493,000
Paralysis	Paraplegia	£267,340 to £346,890
Epilepsy	Established Grand Mal	£124,470 to £183,190
Leg	Amputation below the knee of one leg	£127,930 to £167,760
Arm Amputation	Loss of One Arm	Not less than £167,380
Hand Injuries	Total/Effective Loss of One Hand	£117,360 to £133,810
Chest Injuries	Traumatic Injury	£80,240 to £122,850
Back Injuries	Moderate (i)	£33,880 to £47,320

Special Damages

You could recover costs incurred as a result of being injured under special damages. Examples of such costs include:

• Lost earnings.
• Domestic care.
• Home adaptations.
• Travel expenses.

You will need to submit evidence to claim special damages, so retain copies of your payslips, travel tickets and receipts.

To get a more detailed estimate of what your personal injury claim could be worth, speak to an advisor today. You can reach our team 24 hours a day using the contact information given below. 

Out Of Court Settlements

An out-of-court settlement could be offered any time up until the case is heard in court. Only a very small percentage of cases will go to court. At any stage, the defendant or their team can offer you a settlement. If you have decided to use a solicitor they can advise you on whether the amount offered is justified. At no time do you ever need to accept the offer if you do not want to. 

Most personal injury claims do not go to court, call our advisors now to find out if you are eligible to make a personal injury claim. 

Ask How To Sue A Business With Our Team

You can ask our advisors how to sue a business following an accident at any time. Once an advisor has assessed your particular circumstances, they could put you in touch with one of our personal injury solicitors.

Our solicitors can offer their services under a type of No Win No Fee contract called a Conditional Fee Agreement (CFA). Making your personal injury claim with a solicitor under a CFA presents a number of advantages to claimants, including:

• Not having to pay a fee upfront for the solicitor to begin work on your claim.
• No fees for this work during the claims process itself.
• In the event your claim is unsuccessful, you will not pay a fee for the solicitor’s services.

Following the success of your personal injury claim, you will receive a compensation settlement. The solicitor will take a percentage of this compensation as their success fee. As the maximum percentage that can be charged as a success fee is legally capped, you will keep most of any awarded compensation.

To discuss the claims process further, ask any questions or get an assessment of your eligibility to start a claim for free, contact our team of advisors today. You can reach our team 24/7 using the contact details provided here:

• Call our team on 0800 073 8804. 
• Begin your claim online by completing this form.
• Click the live chat button on your screen now

Resources On How To Sue A Business In The UK

Read more of guides to making personal injury claims against businesses:

• Find out how to claim for a broken ankle at work and how personal injury compensation is calculated.
• Learn when you could be eligible to claim for an accident in a shop here.
• Read who is entitled to claim after a slip, trip or fall at work.

We have also provided these links to some external resources you may find helpful.

• Read this resource on head injury and concussion from the NHS.
• Learn more about litigation friends in claims where the injured person is a minor or lacks mental capacity.
• The HSE has published guidance on training and competence in the workplace.

We’d like to thank you for taking the time to read our guide on how to sue a business. Our team of dedicated and experienced advisors are available 24 hours a day to address any of your queries. They can also assess your eligibility to begin a personal injury claim for no charge. Get in touch today via the contact information provided above.

Last Updated 7th February 2025. When using a public place, the person in charge of the space is bound to follow UK legislation that aims to protect your health and safety. This applies to all different kinds of shops that you may visit. Suffering an injury in a public place can cause not only pain but also financial worries due to the costs associated.  You can read this guide to find out how to sue a shop and whether you are eligible to do so.

We also look at the types of accidents that occur in shops and the different forms of compensation that you could receive. Finally, we explain the process of suing a shop with the representation of one of our solicitors.

You can contact our advisors at any time with your queries. They can let you know if you are eligible to proceed and potentially refer your claim for compensation to a No Win No Fee solicitor. Their advice is offered free of charge, so why wait? Get in touch today:

• Complete our online claim form
• Call on 0800 073 8804 
• Use our live chat pop-up

Select A Section

1. How To Sue A Shop For Compensation
2. Am I Eligible To Sue A Shop?
3. What Accidents Could Happen In A Shop?
4. How Much Could You Sue A Shop For?
5. How To Sue A Shop On A No Win No Fee Basis
6. Learn More About How To Sue A Shop For An Injury

How To Sue A Shop For Compensation

Gathering evidence to support your claim is a big part of the personal injury claims process. If you’ve sustained an injury in a shop, then in order to have an eligible personal injury claim, the onus will be on you to prove it was caused by the shop breaching their duty of care. If an accident in a shop is entirely your own fault, you cannot make a personal injury claim.

As you will see in the next section, to have a valid public liability claim, the accident in which you sustained the injury will need to have happened because the shop failed in its duty to keep you reasonably safe while on its premises. You not only have to prove why you think the shop is at fault for the injury you sustained in the accident but also how you suffered. To do this, you could gather the following evidence:

• CCTV footage – If you appear in CCTV footage, you have the legal right to request a copy of it.
• Witness contact details – If others saw how you were injured, make sure you have a way to reach them. That way, you can pass on their contact details to your solicitor, who can approach them for a statement when required and appropriate.
• Photographs – As well as the hazards that caused your injury, take pictures of any visible signs of the injury you’ve sustained.
• Medical evidence – Your medical records should contain details of your injury, including how severe the damage was.

The list above is not exhaustive. There are other examples of evidence that may be available to you in your circumstances. Get in touch with our advisors today to find out how to sue a shop with the help of one of our No Win No Fee solicitors, who can also help you with the process of gathering evidence.

Am I Eligible To Sue A Shop?

In accordance with the Occupiers’ Liability Act 1957, those responsible for a public space must take steps to keep members of the public using the space for its intended purpose reasonably safe. As a customer, this includes you. The shop takes on the role of the occupier in the context of this legislation, and fulfilling their responsibilities means they’re upholding their duty of care.

With that in mind, let’s move into the personal injury claim eligibility criteria:

• Duty of care – Did the shop owe you a duty of care when you were injured? As a customer, you are instantly owed a duty of care
• Breach of duty – Did the shop breach its duty by failing to take steps to avoid you being injured? For example, they may be aware of a wet floor but make no effort to clean it up or display wet floor signs.
• Injury sustained – The breach of a shop’s duty of care needs to have caused you injury in order for you to make a personal injury claim.

Workplace Accident Claims

The personal injury claim criteria are similar to those stated above if you are an employee of the shop rather than a customer. However, the relevant duty of care in these scenarios is included in the Health and Safety and Work etc. Act 1974.

Because this would be a workplace accident claim rather than being referred to as an accident in a public place, the shop is known as your employer rather than the occupier. However, both instances fall under the umbrella of personal injury law.

Are There Time Limits To Sue A Shop For Compensation?

You generally have 3 years from the date you were injured to begin the process of making a personal injury claim. This time limit begins from the accident date. This is all stated in the Limitation Act 1980.

The Act also includes exceptions to the time limit for child injury claims and claims for those who do not possess the capacity to claim for themselves. Reach out to our advisors today for more information.

If your personal injury claim meets all of the criteria above, as well as falling within the limitation period, then it could be valid.

What Accidents Could Happen In A Shop?

This section includes some examples of accidents that could cause you injury in a shop. Some are relevant to both customers and workers, whilst some are more specific to one field.

• Slips, trips, and falls – Wet floors could cause you to lose your balance, as can inadequate lighting on the stairs. Incidents could cause broken bones, amongst other injuries.
• Manual handling accidents – Employees must be shown by their employees how to safely carry out these tasks. Inadequate training at work can lead to back injuries.
• Being struck by a moving object – Stock may not be properly stored on high shelves. If it were to fall on you, it could cause head injuries or possibly brain damage.
• Vehicle accidents – A forklift driver could lose control of the vehicle and run over your foot due to them not being properly trained on how to use it.

If you want to find out more about how to sue a shop and if you have a valid claim, get in touch with us today.

How Much Could You Sue A Shop For?

The value of a personal injury compensation claim depends on various factors. Your claim is valued specifically, and so the figure that’s arrived at will be unique. For your pain and suffering, there is a head of claim called general damages. Those responsible for making the necessary calculations often do so with the assistance of the Judicial College Guidelines (JCG). The JCG contains guidance amounts pertaining to general damages.

We’ve provided some extracts from the JCG in the table below, which you can use as a rough guide. However, bear in mind that your own claim will differ in value.

The table’s top entry, which takes into account a head of claim called special damages, does not appear in the JCG.

Injury	Severity	Bracket Amounts
Multiple serious injuries and special damages.	Very severe	Up to £1,000,000+
Paralysis	(a) Quadriplegia	£396,140 to £493,000
	(b) Paraplegia	£267,340 to £346,890
Brain damage	(a) Very severe	£344,150 to £493,000
Neck	(a) Severe	In the region of £181,020
Arm	(a) Severe	£117,360 to £159,770
	(c) Less severe	£23,430 to £47,810
Eye	(d) Total loss	In the region £327,940
Shoulder	(a) Severe	£23,430 to £58,610

Special Damages

Some claimants can also be eligible to receive special damages. This additional head of claim can reimburse you for financial costs and losses caused by your injuries.

Examples can include:

• Medical expenses – Prescription medication such as painkillers, for example.
• Loss earnings – Your income may have been disrupted if you’re left unable to work on a temporary or permanent basis.
• Walking aids – Your injury may have caused you mobility problems.
• Travel costs – You may need to travel using public transport and taxis to reach medical appointments.
• Damage to personal property – The accident that caused your injury may have damaged or destroyed personal items such as a phone or laptop.

Get in touch with our advisors for more examples of special damages, how compensation is calculated, and to have us give you a bespoke estimate of how much you could be owed.

 How To Sue A Shop On A No Win No Fee Basis

If you’re struggling to understand how to sue a shop for negligence, you may find making a claim with the help of one of our No Win No Fee solicitors to be very helpful.

When working with our solicitors, there is nothing to pay them upfront, this is because they work with a Conditional Fee Agreement (CFA) in place, which is a form of No Win No Fee arrangement. If your claim is successful, your solicitor will take a fee from your compensation in the form of a legally capped percentage. This is not taken if your claim fails, which is why it’s referred to as a success fee.

Contact Us

Getting in touch with us is free of charge, and we will answer your questions and give you guidance regarding your claim. If we think your claim could be valid, we can also pass you on to one of our No Win No Fee solicitors to help begin the process of claiming.

Learn More About How To Sue A Shop For An Injury

Follow the links below for more helpful information.

More from us: 

• We have answers to some of our public liability claim FAQs. Head here to read the answers.
• You can also claim if you’re injured in other shared spaces, such as if you had an accident in a public park. Find out more by reading this guide.
• Employee accidents can result in a broken ankle at work claim. Explore this guide to learn more about this specific scenario.

Information from other sources: 

• There is information regarding the Pre-Action Protocol for Personal Injury Claims on the Government website.
• In certain claims, a litigation friend may need to be assigned to claim on behalf of someone who is unable to do so themselves.
• The Solicitors Regulation Authority (SRA) has simplified some legal jargon so you can understand it with greater ease.

Thank you for reading our guide on how to sue a shop.

By Jade Mooney. Last Updated 1st April 2025. This guide examines how to sue a third party, organisation or company for injury compensation. You may be owed a settlement for negligence, and this guide takes you through the process of how to sue and claim the compensation you deserve. As well as providing information on the different kinds of claims, we’ve also included a section on gathering evidence to support a claim.

In addition, we’ve provided a section on how compensation is calculated, as each claim is unique. There’s also information on the benefits of working with one of our No Win No Fee solicitors.

If you have any questions as you read, feel free to get in touch. It’s free of charge to do so and the advice and guidance on offer from our team of advisors is also free. We could also connect you with one of our No Win No Fee solicitors to help you begin a claim if we think it’s valid.

Read on for more information. You’ll also find our contact information just below:

• Call us on 0800 073 8804
• Talk to us about your claim online
• Use the pop-up chat window

Select A Section

1. How To Sue Someone Or An Organisation For Compensation
2. How To Prove Your Compensation Claim
3. How Much Could You Claim In Compensation?
4. How Long Does It Take To Sue Someone?
5. How To Sue For Compensation On A No Win No Fee Basis
6. Learn More About How To Sue For Compensation

How To Sue Someone Or An Organisation For Compensation

As mentioned earlier, knowing how to sue includes being aware of what form of claim you’re making. Although the process can be similar between areas of law, it can also differ in various ways.  So, if you find yourself asking, “How do I sue a shop?” then the answer would differ slightly from a question about claiming against a negligent driver.

We’ve provided more information on the types of claims in the headings below.

Accident at work

Your workplace owes you a duty of care under the Health and Safety at Work Act 1974. The duty entails your employer taking all reasonable steps to prevent you from being injured in the workplace. If they fail to take action or rectify a hazard that causes you harm, then this could constitute a breach of their duty of care. Under such circumstances, you may be able to make a personal injury claim against them.

One example could be your employer not supplying you with adequate training before asking you to carry out manual handling tasks. This can lead to back injuries that would not have occurred if you had been provided with a suitable level of training.

Road Traffic Accidents

The duty of care that all road users owe to one another can be upheld by following the laws, rules, and guidelines in the Highway Code and the Road Traffic Act 1988. For example, obeying the speed limit is a way of upholding this duty of care, whereas exceeding it is a breach of the same duty. If a driver is speeding and this causes an accident that injures you, then you may be able to make a personal injury claim for compensation.

In the event that the other driver is uninsured or flees the scene, making a claim through the Motor Insurers’ Bureau (MIB) remains a possibility. The MIB is an independent organisation that exists for scenarios such as these.

Public Accidents

Those responsible for a public space owe those using the area for its intended purpose a duty of care. This is covered in the Occupiers’ Liability Act 1957. So, if you are injured due to a hazard in a public place, you may be able to claim against the occupier.

For example, there could be a wet floor in a supermarket due to a spillage that hasn’t been cleaned up. If there is no wet floor sign, then you may not spot the spillage and slip and fall, injuring yourself.

Medical Negligence

All medical professionals owe patients in their care a duty of care. This requires them to provide you with a level of care that meets an acceptable standard. Failure to do so constitutes a breach. An example of a medical professional breaching a duty of care could include performing a surgical procedure on the wrong part of your body. This is surgical negligence, a form of medical negligence.

Data Breaches

Those who are responsible for how your personal information is stored and utilised must comply with the Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (UK GDPR). They have a responsibility to only use your data for its intended purpose and to prevent others from accessing it if they are unauthorised to do so.

If an organisation fails to comply with data protection laws, should a data breach occur that involves your personal data, you could sue not only for any financial damage but also for mental harm, independently.

The compensation you receive as the result of a data breach claim can relate to the financial losses you experience, but also the psychological impact of your information being breached.

How To Prove Your Compensation Claim

Being aware of what evidence you’ll need to support your claim for compensation is important. We’ve included some examples of evidence in the list below. However, there are other examples that exist, and some may be more relevant than others.

• Medical evidence – This can show the severity and nature of your injuries.
• Bank statements – You may have suffered financial losses as a result of your injury or illness.
• Visual evidence – For example, you can request CCTV footage in which you appear. Photographs of any physical injuries can be helpful too, as can pictures of the hazards that caused them. If you’re injured in a road traffic accident, a dashcam may have captured the incident.
• Witness contact details – Forward these to your solicitor, who can then collect written statements from any willing witnesses.
• Workplace accident book – This should be present in your workplace, and a senior figure should log your injury.

For more information on evidence or how to sue for compensation, speak with our advisors today. They’re available 24/7 for you to do so.

How Much Could You Claim In Compensation?

As well as knowing how to sue, it’s also helpful to know how compensation is calculated. Although claims tend to be valued in a similar way across various areas, there are some differences. However, most are calculated with a specific claimant’s circumstances in mind. Therefore, the value of each claim is often unique.

For personal injury and medical negligence claims, the head of claim that’s calculated for your pain and suffering is called general damages. A publication called the Judicial College Guidelines (JCG) is used to assist those responsible for calculating the value of your claims. The JCG contains figures based on cases that went to court that were successful.

The JCG is also used in data breach claims to assign a value to your mental suffering. However, the mental suffering is referred to as non-material damage.

The table below features figures from the JCG. However, your own claim will differ in its value, so use the figures shown only as a rough guide. The top figure has not been taken from the JCG.

Injury/Illness	Severity	Bracket of Compensation
Multiple serious injuries and illnesses with special damages	Severe	Up to £1,000,000+
Paralysis	(a) Quadripledgia	£396,140 to £493,00
Leg	Amputation (i)	£293,840 to £344,150
Eye	(b) Total blindness	In the region of £327,940
Kidney	(a) Serious	£206,730 to £256,780
Foot	(a) Amputation	£206,730 to £245,930
Chest	(a) Total removal of one lung and/or serious heart damage	£122,850 to £183,190
General psychiatric damage	(a) Severe	£66,920 to £141,240
General psychiatric damage	(b) Moderately severe	£23,270 to £66,290

Additional Forms Of Damages

There can be other amounts you could be eligible to receive. In the context of personal injury and medical negligence claims, the second head of loss is called special damages. It relates to the financial impact of your injury or illness caused by a breach of a duty of care.

Examples can include:

• Loss of earnings – Your ability to work may be disrupted, and therefore your income too.
• Medical expenses – For instance, prescription medication.
• Travel costs – In scenarios where you need to use taxis or public transport to attend appointments.
• Damage to personal property – The incident that caused your injury may also have damaged or even destroyed items such as a laptop or smartphone. 

In data breach claims, monetary loss is known as material damage.

For both special damages and material damage compensation, you need to gather evidence to support the fact your finances have suffered. Payslips, receipts, and bank statements are all good examples of this.

Get in touch today for more information on how compensation is calculated, how to sue, and how much your overall claim would be worth.

How Long Does It Take To Sue Someone?

When you sue for damages, your claim must be assessed based on its own set of individual circumstances. The factors impacting the length of time your claim takes to conclude could include:

• The length of time required to gather your evidence
• Whether or not your claim needs to go to court (your solicitor will often try to settle outside of court, as this is a quicker process)
• How busy the court schedule is
• The type of physical or psychological harm you have suffered
• The severity of said harm
• Whether you have suffered a financial impact due to your injury

If you have any questions about how to sue, how long you have to start a compensation claim, or the factors that impact the length of time it takes to claim, you can contact our advisors at any time. They can let you know whether you are eligible to proceed with one of our experienced No Win No Fee solicitors. Their advice is offered free of charge, and there is no obligation to follow up after an enquiry.

How To Sue For Compensation On A No Win No Fee Basis

Now that you know a little more about how to sue for compensation, you might be wondering what your options are going forward. When suing for damages, we always recommend that you seek help from a qualified solicitor.

While it isn’t mandatory, working with one of our solicitors can make the process feel much less stressful. This is because they can use their years of experience to offer these services to you:

• Ensure that your compensation is fairly and accurately valued.
• Help collect your evidence.
• Find legal representation for you if your case has to be settled in court.
• Send correspondence for you to the defendant.
• Update you through the entire claims process.
• Ensure that your claim is filed on time.

Our solicitors represent clients on the basis of No Win No Fee. Therefore, under the terms of a Conditional Fee Agreement (CFA):

• You aren’t required to pay an upfront fee for their work.
• You don’t have to pay ongoing fees for the work they do on your case.
• You don’t pay for their work on the claim if it fails.

If it succeeds, then you’ll pay a success fee. This fee is taken out of your compensation as a percentage with a legal cap.

Contact us today to learn more about how to sue on a No Win No Fee basis.

Contact Us To Find Out How To Sue Today

If you have any questions about how to sue a negligent company or organisation, our advisors are ready and waiting to take your call. All advice is free of charge, and if we think you have a valid claim, we could connect you with one of our No Win No Fee solicitors to help you begin the claims process.

Reach out today:

• Call us on 0800 073 8804
• Talk to us about your claim online
• Use the pop-up chat window

Learn More About How To Sue For Compensation

The links below will take you to additional resources we hope you also find helpful:

More from us: 

• Find out when you could make a bank data breach claim by reading this guide.
• Head to this article to find out how much road traffic accident claims are worth.
• You may be able to claim if you were harmed as a result of your doctor prescribing the wrong dosage of your medication.
• You can also read our guide on claiming for the wrongful death of a loved one caused by medical negligence.

Information from other sources:

• There is information on the Pre-Action Protocol for the Resolution of Clinical Disputes on the Government website.
• You can also find information on the Pre-Action Protocol for Personal Injury Claims on the Government website.
• If someone is unable to claim, they could have a litigation friend appointed to do so on their behalf.

Thank you for taking the time to read our guide on how to sue a company or organisation for compensation.

On this page, you can find the results and details of our reseach on drunk driving offences in the UK.

You can also find the results and details of our research into drunk driving arrests over the St Patrick’s Day period over the years.

Get Help With Claiming Compensation For Drunk Driving Accidents

If you’ve been involved in a car accident with a drunk driver, then you could claim compensation for any injuries and damage to your property.

We’ve compiled a comprehensive guide on drunk driving accident compensation claims, which you can view here.

You can also contact us for free legal advice by calling us on the number at the top of this page.

How We Conducted Our Research Into Drink Driving Offences

We conducted a series of Freedom Of Information (FOI) requests, lodging them with every police force in the country.

Our aim behind this research is to identify any trends or issues relating to drunk driving in the UK.

In our request, we asked for the number of drunk driving offences recorded between September 2022 and September 2023.

We also asked for the occupations, if known, of the offenders to ascertain whether there is a connection.

We’ve also conducted some specific research into drink driving arrests around St Patrick’s Day, which is a popular time of the year for drinking and celebrating.

Click here to jump to our Research into St. Patrick’s Day Drink/Drug Driving Arrests

The Results Of Our Research Into Drunk Driving

Below, you can find the results of our research, broken down by geographic area. If you don’t see your area, please check back. We update this page continuously as we receive new data.

Warwickshire

Construction workers are the most likely to commit a drink driving offence in Warwickshire.

Out of 458 charges made by Warwickshire Police from September 2022 to September 2023, 17% worked in the construction industry.

Factory workers were the second most likely to be charged with drink driving, making up 12% of all charges. 

Following behind were caterers, engineers (both 6%) and unemployed workers (5%). 

The age group most likely to drink drive was found to be 31 to 40 year-olds, who accounted for almost a third of charges. 

Additionally, 21 to 30 year-olds accounted for over a quarter of charges.

In contrast, over 70 year-olds were the least likely to offend, as were 61 to 70 year-olds.

Cambridgeshire

New data has found that unemployed people and students are the most likely to commit drink driving crimes in Cambridgeshire.

Unemployed people made up around 35% of charges made by Cambridgeshire Constabulary in the last year, whilst students accounted for over a fifth of charges. 

Construction industry workers were also found to be some of the biggest offenders (5%), as were tradesmen, retail staff and factory workers (all around 2%). 

Men were found more likely to to commit a drink driving offence, with males making up over four-fifths of charges between September 2022 to September 2023.

The data also indicated that those aged between 25 to 34 years-old were the most likely to be charged for drink-driving.

In contrast, those aged 65 and over were the least likely to offend. 

Bedfordshire

One person was arrested every day for drink driving in Bedfordshire last year.

July was the worst month for drink-driving, with Bedfordshire Police charging more than a tenth of offenders that were recorded from September 2022 to August 2023.

Other months with high rates of drink-driving offences included October, November and April (all between 9 to 10%). 

The least drink-driving incidents occurred during February and March (both 7%). 

Men were found more likely to commit a drink-driving offence, accounting for almost 87% of offenders that were charged by Bedfordshire Police. 

The worst offenders for drink-driving, however, were 31 year-old men. 

Avon and Somerset

Avon and Somerset Police charged three people with drink driving offences every day last year.

Unemployed people were found to be the worst offenders, accounting for almost a fifth of all incidents from September 2022 to September 2023.

Builders were the second worst offenders (4%), followed by students (2.8%), schoolboys (2.7%), warehouse workers (2.6%) and carpenters (2%).

Further data obtained from Avon and Somerset Police found that men were more likely to drink and drive, with males making up 82% of charged offenders. 

Additionally, people aged between 33 to 38 years-old were the most likely to be charged for drink driving offences.

In contrast, the figures indicated that elderly drivers aged between 72 to 82 years-old were the least likely to offend.

Dorset

Construction workers are the worst offenders for drink-driving in Dorset.

Those who work in the construction industry made up 15% of charges made by Dorset Police between September 2022 to September 2023

Unemployed people were the second worst offenders for drinking-driving (9%), followed by tradesmen (5%), transport workers (5%) and social workers (4%). 

Further data obtained from Dorset Police suggested that men were more likely to drink and drive, with males accounting for almost four-fifths of arrests. 

Additionally, people in their 30s made up over a quarter of arrests relating to drink-driving incidents, making them the age group most likely to be charged for drink-driving. 

In contrast, those in their 80s were the least likely to offend. Just one person was arrested for drink-driving in this age group.

Nottinghamshire

Construction industry workers are the worst offenders for drink driving in Nottinghamshire.

Out of 906 drink driving offences that occurred from September 2022 to September 2023, construction industry workers made up 15% of incidents. 

Factory workers and those employed in engineering followed behind, accounting for 7% and 5% of drinking driving offences, respectively. 

Unemployed people, catering staff and medical employees were also found to be some of the worst offenders.

A Freedom of Information request to Nottinghamshire Police further identified that male drivers were more likely to drive whilst over the legal limit than females, with male offenders accounting for 75% of incidents. 

Drivers aged 17 to 30-year-olds were found to be the worst age group for drink-driving offences, closely followed by 31 to 40-year-olds.

People aged 61 to 75-years-old were the least likely to drive over the legal alcohol limit.

West Midlands

Four people are charged every day for drink-driving in the West Midlands.

Figures obtained from West Midlands Police showed that 1,454 people were charged in total between September 2022 to September 2023.

Unemployed people were found to be the most likely to commit a drink-driving offence, accounting for almost a third of charges made by West Midlands Police. 

Additionally, warehouse workers were found more likely to drink-drive than any other occupation. 

A full breakdown of the occupations most likely to drink-drive can be found below:

• Warehouse workers – 43 charges
• Builders – 30 charges
• Construction workers – 29 charges
• Students – 26 charges
• Drivers – 26 charges

Further data from West Midlands Police indicated that men were the worst offenders for drink-driving, with men making up 84% of charges. 

People in their thirties were charged for drink-driving more than any other age range, with 31 year-olds found to be the worst offenders. 

In contrast, people in their seventies were the least likely to offend, closely followed by teenagers. 

Merseyside 

Two people were charged every day for drink driving last year in Merseyside.

Amongst those charged between September 2022 to September 2023 included a government employee, a child carer, a doctor, a nurse and a police service employee.

The data was obtained from Merseyside Police via a Freedom of Information request.

Men were found more likely to commit a drink driving offence, accounting for more than three-quarters of charges in the last year.

The most charges were made against people aged 26 to 35 years-old, who made up almost a third of all charges. 

Following behind were 36 to 45 year-olds (28%) and 46 to 55 year-olds (18%).

The least likely to offend was found to be people aged between 76 to 85 years-old, making up less than 1% of all charges. 

West Yorkshire

Unemployed people are the most likely to commit a drink driving offence in West Yorkshire.

Out of 2,000 offenders recorded by West Yorkshire Police from September 2022 to September 2023, almost 25% were unemployed.

Builders and warehouse workers were the occupations that were found most likely to drive whilst drinking, with each occupation accounting for 3% of drink driving offences.

Drivers who had retired from their job were the next most likely to offend (2%).

The least likely occupations to commit a drink driving offence included hotel receptionists, clerks and quantity surveyors. 

Further data obtained by LegalExpert.co.uk found that men were the biggest offenders for drink driving offences, accounting for 80% of arrests made by West Yorkshire Police.

Additionally, 33 year-olds were found to be the biggest offenders, accounting for 4% of all perpetrators. 

Those aged 73, 83 and 78 were the age groups least likely to offend.

Devon and Cornwall

Builders are more likely to drive over the drinking limit than any other occupation in Devon and Cornwall.

Over 3% of people charged for drink-driving were builders between September 2022 to September 2023. 

Other occupations more likely to be charged for drink-driving included chefs, care assistants, catering managers, full time students and teachers (all around 2%).

In contrast, unemployed people represented 18% of charges made in the same period, while self-employed people accounted for 6%. 

South Wales

Around two people are arrested every day for drink driving offences in South Wales.

Data obtained from South Wales Police found that unemployed people were the worst offenders for drink driving between September 2022 to September 2023.

Out of 843 arrests, unemployed people accounted for almost a quarter of charges.

In contrast, according to arrest rates, the worst occupations for drink driving were as follows:

• Bar staff – 2%
• Mechanic – 2%
• Shop employee –  2%
• Administrative assistant – 1.5%
• Care assistant – 1.5%
• Carpenter – 1.5%
• Full time student – 1.5%

Furthermore, retired people accounted for 3% of drink-driving arrests.

The figures also indicated that men were more likely to commit a drink driving offence than women, with men making up over three-quarters of arrests.

The worst age group for drink driving was found to be 25 to 34 year-olds, who represented a third of arrests.

West Mercia

West Mercia Police made more drink driving arrests in December than any other month in the last year.

A Freedom of Information request to the force revealed that around 64 arrests were made each month for drink driving offences between September 2022 to September 2023. 

December had the highest rate of arrest, when a tenth of arrests occurred. 

The least amount of arrests occurred in February, June and October, all accounting for 8% of arrests.

Further data obtained from West Mercia Police found that construction industry workers were more likely to commit a drink driving offence than any other occupation.

Around 14% of arrests were made against construction workers.

Factory workers accounted for almost a tenth of arrests, whilst unemployed people made up 7% of arrests. 

In addition, men were more likely to drink and drive than women, with men representing 83% of charges.

The age group most likely to offend was 31 to 40 year-olds, who accounted for 33% of charges.

Research into St. Patrick’s Day Drink/Drug Driving Arrests

How We Conducted Our Research Into St. Patrick’s Day Drink/Drug Driving Arrests

We conducted a series of Freedom Of Information (FOI) requests, lodging them with the ten biggest police forces in the UK.

Our aim behind this research is to identify any trends or issues relating to drink driving over the St. Patrick’s Day period.

In our request we asked for the number of drink driving arrests recorded between March 16th and March 19th in the last five years.

Responses provided figures for the years between 2019 and 2023.

We also asked for the number of drink driving arrests made by each force over the course of the whole year between 2019-2023 for context.

The Results Of Our Research

Below, you can find the results of our research, broken down by geographic area. If you don’t see your area, please check back. We update this page continuously as we receive new data.

West Midlands

The number of drivers arrested for drink or drug driving in the West Midlands over the St Patrick’s Day period has tripled since lockdown years. 

Last year, Police reported the highest number of drink/drug driving arrests in the past five years in the region between the 16th – 18th March.

Research by Legal Expert found that a total of 29 drink/drug driving arrests were made over the St. Patrick’s Day period in the past two years alone across the West Midlands.

The reasons for the arrests were either, ‘Driving in charge – unfit through drink/drugs’ or ‘Driving – unfit through drink/drugs,’ according to West Midlands Police. 

The highest drink/drug driving arrest figures in the West Midlands over the past five years were recorded last year, 2023 where a total of 17 arrests were made between the 16th-18th March.

12 were made the year before in 2022. During lockdown years, a total of 10 arrests were recorded, 7 in 2020 and just 3 in 2021.

Prior to that, Police made 12 arrests over the St Patrick’s Day period in 2019.

West Yorkshire

The number of drivers arrested for drink driving in West Yorkshire over the St Patrick’s Day period has been rising since lockdown. 

Last year, Police reported 21 drink driving arrests between the 16th-18th March, and 20 the year before. 

Figures rose by 122% between 2021, the height of the coronavirus pandemic and 2022, as the nation emerged from lockdowns, and continued to rise last year, although at a much slower rate.

The highest drink/drug driving arrest figures in West Yorkshire over the past six years were recorded in 2019, where a total of 32 arrests were made between 16th-18th March, according to police. 

Prior to this, 23 were made in 2018.

24 arrests were made in 2020, followed by just 9 in 2021 during the height of the Coronavirus pandemic. 

In 2022, figures began to resemble previous years again with 20 recorded in 2022 and 21 arrests made last year, 2023.

Nottinghamshire

The number of arrests for drink driving in Nottinghamshire over the St Patrick’s Day period has risen by 67% since lockdown years.

Last year, Police reported some of the highest number of drink driving arrests in the past six years in the region between the 16th – 18th March.

A total of 30 drink driving arrests were made over the St. Patrick’s Day period in the past two years alone across Nottinghamshire.

The highest drink driving arrest figures in Nottinghamshire over the past six years were recorded in 2019, where a total of 18 arrests were made between the 16th-18th March.

Half the amount of arrests were made the year before in 2018. During lockdown years, a total of 18 arrests were recorded, 7 in 2020 and 11 in 2021.

Figures then began to rise each subsequent year with 13 in 2022 and a further 17 made last year, 2023.

South Yorkshire

The number of arrests for drink/drug driving in South Yorkshire over the St Patrick’s Day period has risen by 58% since lockdown years.

Police reported the highest number of drink/drug driving arrests in the past six years in the region between the 16th – 18th March, 2019.

After figures plummeted during lockdowns, our research shows numbers are rising once again.

We found a total of 30 drink/drug driving arrests were made over the St. Patrick’s Day period in the past two years alone across South Yorkshire.

The highest drink/drug driving arrest figures in the region over the past six years were recorded in 2019, where a staggering total of 22 arrests were made between 16th-18th March.

Just 9 were made the year before in 2018. During lockdown years, a total of 19 arrests were recorded, 8 in 2020 and 11 in 2021. 

Figures then began to rise each subsequent year with 13 in 2022 and a further 17 made last year, 2023.

Arrests for drink-driving include; driving – excess alcohol, driving in charge – excess alcohol and driving – failing to provide a breath test, according to South Yorkshire Police.

Other reasons for drink/drug driving arrests include; driving and causing death by careless driving when under the influence of drink or drugs, driving, in charge unfit through drink/drugs and driving, unfit through drink/drugs.

Merseyside

The number of arrests for drink driving in Merseyside over the St Patrick’s Day period has risen by 78% since lockdown years.

Last year, Police reported some of the highest number of drink-driving arrests in the past six years in the region between the 16th – 18th March.

A total of 16 drink driving arrests were made over the St. Patrick’s Day period in the past two years alone across Merseyside.

The highest drink driving arrest figures in the county over the past six years were recorded in 2019, where a total of 14 arrests were made between the 16th-18th March.

The year before, 10 arrests were made in 2018. During lockdown years, a total of 9 arrests were recorded, 4 in 2020 and 5 in 2021. 

Figures plateaued in 2022, with another 5 arrests made. In 2023 however, arrest numbers more than doubled, with 11 being made last year over the same period.

Here at Legal Expert, we often conduct first-hand research into legal issues and potentially problematic areas of the law. Our aim is to highlight issues and promote discussions for positive change.

Over the years, we’ve featured in and received coverage in scores of regional, national and international newspapers, news websites, and TV channels where we share our expertise, experience and unique insights.

Below, you can find a list of some of the media outlets that Legal Expert has featured in.

If you have any questions, or if you’d like to speak with us about a feature, please email [email protected]

Legal Expert In The Media

• BBC News
• Yahoo News
• KSTP (US TV)
• Liverpool Echo
• The Derbyshire Times
• The Derby Telegraph
• The Island Echo
• The Daily Echo
• The Comet
• South Wales Guardian
• Hertfordshire Mercurcy
• The St Albans Review
• Basingstoke Gazette
• Eastern Daily Press
• The Ford And Brandon Times
• Milford Mercury
• Cornwall Live
• Suffolk News
• DissMercury
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• Norwich Evening News
• The Hampshire Chronicle
• Devon Live
• Great Yarmouth Mercury
• Watton & Swaffham Times
• Wymondham & Attleborough Mercury
• Blackpool Gazette
• Lancashire Post
• Lancashire Live
• Ham & High
• The Plymouth Herald
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• Bury Times
• Doncaster Free Press
• Salisbury Journal
• Rotherham Advertiser
• Western Telegraph
• Chad

For any more information, please contact us.

If you’re interested in working with us, our careers or job opportunities at Legal Expert and JF Law, you can find them all on this page.

Joining Our Team

Our team is ever expanding and we’re always on the lookout for talented individuals to join and help improve us.

Here are some of the different roles that we employ within the firm.

• Solicitors
• Legal Executives
• Fee Earners
• Customer Service Agents
• Administrative Support Staff
• First Response Agents
• Receptionists

Let’s tell you about our current job opportunities.

Current Opportunities

Here are the details of our top current job openings:

1. Legal Receptionist – if you’re a bright, welcoming person with a positive attitude, you might be ideal for our receptionist vacancy. Preferred candidates for this role will have receptionist experience, but we do provide training for those who may not. The ideal candidate should excel in customer care, showcasing exceptional skills in this area. We value hard work and self-initiative, with the ability to work autonomously under minimal supervision. Strong telephone manners are a must, along with a confident and professional demeanor. A positive and flexible attitude is highly regarded in our team.
2. OIC Portal Fee Earner (Solicitor Training contract available) – if you’re looking for an entry level role in the legal industry with the view to progressing to the role of a solicitor, this job could be for you. We offer all of our employees the chance to advance within the firm, and we’re more than happy to award hard-working colleagues with a training contract.
3. Serious/Catastrophic Injury Solicitor – Up to £50k per year plus a high bonus potential – Manage a dynamic and intricate array of serious/catastrophic injury cases. Engage in discussions and negotiations with insurers and Third Party Solicitors to facilitate swift and suitable settlements and cost apportionment. Conduct Court telephone hearings as needed. Ensure the timely and accurate upkeep of all case management, billing, and management information systems. Allocate funds to the relevant client accounts. Handle correspondence and telephone calls related to the cases. Regularly review files to stay updated on case progress. Contribute to the support and guidance for junior staff members as an integral part of the team.

You can see all of our job opportunities here on Indeed.

To apply for a job, please submit your application via Indeed, or you can send a CV and a cover letter via email to [email protected]

On this page, you can find our terms of use policy.

1. Introduction

Welcome to www.legalexpert.co.uk (“Website”), operated by JF Law Limited (“We”, “Us”, “Our”). By accessing or using our Website, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, you must not use our Website.

2. Legal Information

JF Law Limited is authorised and regulated by the Solicitors Regulation Authority (SRA ID: 619586). Our principal office is located at Europa House, 1 Conway Street, Birkenhead CH41 4FT. We provide legal services in England and Wales.

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This is our Modern Slavery Policy. We conduct thorough annual reviews to ensure its relevance and effectiveness. For any enquiries, please feel free to contact us.

Introduction

This policy is applicable to JF Law Limited, located at Europa House, 1 Conway Street, Birkenhead CH41 4FT (referred to as ‘the Firm’), authorised and regulated by the Solicitors Regulation Authority (Firm Reference Number: 839005).

The information provided herein pertains to the financial year 2024/25.

Organisational Framework

The Firm is governed by a board of directors, and its operational workforce is situated in the North West of England.

Definitions

For the purposes of this policy, modern slavery encompasses human trafficking, forced labour, and employer control through abuse, dehumanisation, and physical restraint.

Commitment

The Firm acknowledges its responsibility to combat modern slavery and pledges adherence to the Modern Slavery Act 2015. This commitment involves ongoing reviews of internal practices and supply chain procedures.

The Firm refrains from associating with organisations, whether domestic or international, that endorse or engage in slavery, servitude, or forced labour. The Firm ensures that its workforce complies with the employment legislation of the UK.

Supply Chains

Primary supply chains involve the provision of legal services. The Firm’s professional services are facilitated through infrastructure at our offices in Merseyside (Liverpool and Wirral) and remote work arrangements.

Potential Exposure

The primary risk of slavery and human trafficking lies in lower-paid positions within the office infrastructure. Although exposure is limited, the Firm takes rigorous measures to prevent such practices in its operations and those of its suppliers.

Impact of Global Events

The COVID-19 pandemic did not elevate the risk of modern slavery. The Firm, maintaining consistent suppliers, swiftly implemented remote work, ensuring employee access to the grievance procedure and full pay during isolation.

Steps

The Firm conducts due diligence to prevent slavery in its operations and supply chains. Future steps may include supplier contract reviews, risk assessments, impact evaluations, action plans, and staff training on modern slavery.

Key Performance Indicators

The Firm establishes Key Performance Indicators (KPIs) to measure its effectiveness in preventing modern slavery, with regular reviews to assess sufficiency.

Policies

The Recruitment Policy supplements the Firm’s stance on modern slavery.

Compliance Officer

It is the role of our compliance officer to address any concerns related to modern slavery and ensure compliance with the Firm’s obligations.

This statement is in accordance with Section 54(1) of the Modern Slavery Act 2015, subject to an annual review.