P&O Cruises Accident Claims Guide – How Much Compensation Can I Claim For A Personal Injury On A P&O Cruise?
Cruise holidays have become very popular with British tourists. From explorations of specific countries and continents to round the world tours, there are many different types of cruises that are available today. One of the most well-known British-based cruise companies is P&O. They also operate ferries from the UK to Ireland and other parts of Europe. If you have been injured while on a P&O cruise and you were not to blame you may be entitled to compensation. A lot of people do not realise that this is the case and they assume it is going to be too complicated. At Legal Expert, we have helped many people to secure the compensation that they deserve. If you would like to discuss the specifics surrounding your case, then you can give us a call – 0800 073 8804 – for more information. However, we advise that you continue reading this guide on P&O Cruises holiday accident claims to find out everything you need to know about P&O cruises and making a claim for the injuries that may have occurred on them.
Select A Section
- A Guide To Holiday Accident Claims On P&O Cruises
- Cruise Ship Injuries And Illnesses That Could Happen
- Types Of Cruise Ship Accidents That Could Happen
- P&O Cruises Duty Of Care To Passengers And Guests
- How Long Do I Have To Make A Cruise Ship Accident Claim?
- Accommodation Accident And Injury Claims That Could Happen On P&O Cruise Ship
- Accidents That Could Happen On Vehicle Transfers To Or From A Cruise Ship
- Accidents And Injuries That Could Happen On Transfer Boats
- Norovirus, Illness And Food Allergy Claims
- Accident And Injury Personal Injury Claims Calculator
- Damages And Costs You Could Claim For After A Cruise Ship Accident Or Injury
- What To Do After A P&O Cruise Ship Accident Or Injury
- No Win No Fee Ship Injury Or Sickness Claims Against P&O Cruises
- How Our Holiday Accident Claim Team Can Help You
- Contact Us
- Additional Guides And Resources
P&O operates ferries from the UK to Ireland, the Netherlands, Belgium, and France. The company initially established ferry services in the late 1960s and has developed since then. Its present fleet consists of a wide range of ships. This includes the likes of the Pride of Rotterdam, which goes from Hull to Rotterdam, as well as the European Endeavour, which goes from Liverpool to Dublin, and many more. No matter which of the P&O cruise ships you were on at the time or where in the world you were visiting, if you have had an accident and it was not your fault, you may be able to pursue a claim for compensation. This applies no matter whether you are injured on the cruise ship or while on one of the transfers provided by the company, or while you are on a pre-booked inclusive excursion.
When it comes to making a P&O cruises personal injury claim like this, you may be feeling a little bit overwhelmed and at a loss regarding where to start. You don’t need to worry about anything like this. We are here to provide you with the assistance you need and to ensure that you get the maximum amount of compensation that is available. We have an exceptional reputation in the industry, and one of the reasons for this is because we are transparent. In this guide, we will review everything that you need to know about making a P&O personal injury claim. We also have lots of other guides on our website if you have been injured on a cruise under a different brand. However, in this guide, you will find information on how to make a claim against P&O if they have been negligent in some way and as a direct result you have been injured. This includes details on the various rules and regulations that are in place to protect you, as well as further information about specific types of injuries that could occur due to negligence or error and how you could make a claim for them. We also talk you through the claims process, providing information on the service that we provide and also taking a look at the different damages that you could claim for and how much you are likely to receive in cruise compensation. If you still have queries by the time you finish reading this guide, please do not hesitate to get in touch with us for further details.
Different injuries that you could experience while you were on a cruise ship. One common illnesses people could experience while on holidays, including cruise ship holidays, is food poisoning. You may also be able to make a claim if you have experienced an allergic reaction to food that you have consumed and you believe that P&O are to blame because they did not display the allergen information on the menu or the package of food or they ignored the dietary requirements that you provided them with.
In addition to this, another illness that can be contracted while on board a cruise ship is norovirus. All cruise ship companies need to make sure that their ships are fully sanitised and cleaned to the highest standard. They have both an ethical and legal responsibility to do this. However, if these standards are not adhered to, then passengers on the ship could contract the virus that has been mentioned or a similar sort of illness. If this has happened to you, call us to see if you are eligible to make a claim for the illness suffered. In addition to this, hip, back, and neck injuries could also be experienced among others while on cruise ships if accidents such as slip, trip and falls hazards, falling objects or hazards fixtures and fittings are present.
The P&O cruise ships that are available today have a fantastic number of facilities, and they offer plenty of great things to do and see while off the ship to. Below, we will take a look at some examples of the different types of injuries that could happen while on a cruise ship;
– Slips, trips, and falls. They could be caused by the likes of broken steps of stairs, defective rails, or slippery walkways.
– Food poisoning or an allergic reaction.
– Accidents on elevators and escalators.
– Injuries that have happened during pre-booked inclusive excursions offshore.
– Injuries that have happened because of falling objects on board the vessel that have not been maintained or secured properly.
– Medical malpractice.
It is vital to recognise that all cruise ship businesses owe their customers a duty of care. There are various rules and regulations that are in place that apply to these businesses. This means that no matter where in the world you were while you were injured on a cruise ship, you may potentially have the basis to make a claim. All companies are bound by the fact that they need to provide the highest levels of health and safety to ensure that their passengers and crew members are safe at all times. Two examples of legislation that may help you to make a claim include the International Convention for the Safety of Life at Sea and the Shipping Act of 1984. The Athens Convention is also one of the most popular types of legislation that is used to help personal injury lawyers make claims for their clients who have been injured while at sea. This has priority over the law in the UK when it comes to ships that have been operating on international waters. Therefore, if you have been injured while you are outside of the United Kingdom, it is likely that the Athens Convention is something a personal injury solicitor will talk to you about. This is especially the case when you consider the fact that the Athens Convention does not only cover accidents that happened on the ship, but it also covers the likes of bacterial illnesses and food poisoning.
One thing a lot of people do not realise is there is a personal injury claims time limit in place. This means that you have to make your case and court proceedings must be issued within a specific timeframe. It is essential to note that time limits do change depending on the nature of your case and the circumstances that surround it. For example, the Athens Convention only permits people to make a cruise ship accident claim within the first two years. The best thing to do is give us a call as soon as possible and that way you can make sure you do not end up disappointed.
We will now provide you with a brief overview of the different types of cruise ship accident claims that could happen that we could potentially make for people who have been injured on cruise ships. There are different ways that you could be injured in your room or while in the cabin of the vessel. In terms of your room, if the furniture has not been looked after properly, then this could cause an injury. You may also be thinking of making a claim if you have been injured because of negligence on behalf of the cleaner, for example, if they have left chemicals in your room which has caused a reaction or they have not cleaned the room properly, and therefore it is not sanitised to the right level causing illness. Needless to say, there are different injuries that could happen around the ship itself. For example, slip, trip, and fall injuries could happen if the floor has a defect, is damaged in some way, is wet and slippery but there are no warnings signs. You could injured by using any of the facilities on board the ship if not instructed correctly how to use them, they are damaged, or in a poor state of repair. For example, if the equipment in the gym is not appropriately maintained. Moreover, a lot of cruise ships have swimming pools, and if the pools are not looked after correctly and there is a chemical imbalance, this could cause someone to fall ill.
A lot of people do not realise that they could also make a compensation claims if they have been injured while on a pre-booked coach or bus transfer. This could be a coach or bus that was provided as a transfer to get you to the cruise ship from the airport or hotel. It could also be while travelling on a coach as part of an inclusive pre-booked excursion.
Often when taking a cruise, you will find that you have to take a small trip on a small boat as part of your transfer. If you have experienced an accident and it has caused you an injury due to a tender transfer provided by the cruise ship operator call us to see if you have grounds for a claim.
We could also help you to make holiday illness claims if you have been the victim of food poisoning and it has been medically proven. If food has not been prepared, stored, or cooked correctly, then it is possible that you could fall ill. This includes food that has been prepared alongside raw meat, as well as food that is out of date and food that has been left in the buffet for too long. You may also be able to make cruise ship food illness claims if you have had an allergic reaction to the food that you have been served, if you have provided P&O with allergen information for your journey, and they have overlooked this, providing you with food that contains the allergen and you fall ill.
Moreover, it is now law in the United Kingdom for all food establishments to display allergen information on their packaging or, if the food does not come in packaging, to make sure that customers are aware of any of the 14 main allergens being present. If this has not happened and you have had an allergic reaction, call us to see if your case as potential for compensation.
One thing you will definitely be interested to learn is how much compensation you are going to get for the accident that you have been involved in. We have many years of experience in the industry and a great track record of securing the maximum money available in every single case. One thing that is important to recognise is that the personal injury claims calculator tools available online today cannot be used as exact measures to calculate your compensation. A good thing to do is to take a look at the different cases that have been made in the past that are similar to yours, and this should give you an understanding of the level of compensation that you may be able to receive. In the table below are injuries and amounts that may be awarded. However, if you cannot find the injury that you have sustained, please do not panic. You can give us a call and will be more than happy to advise you on the level of compensation that you may be able to get.
|Injury Type||Compensation Brackets||Injury Information|
|Minor Neck Injury||Up to £2,150 to £6,920||Lower bracket is for full recovery within several months to neck injuries that last from 1/2 years that possibly acceleration and/or exacerbation injuries. Injuries of this kind tend to be soft tissue in nature.|
|Minor Back Injury||Up to £2,150 to £10,970||Injuries in these brackets tend to be concerned with length of time of injury, severity, ability to work etc and include injuries such as sprains disc prolapses and soft tissue injuries.|
|Moderate or Minor Injury to the Elbow||Up to £11,040||Brackets include: simple fractures, tennis elbow syndrome and lacerations.|
|Very Minor Wrist Injuries||£3,090 to £4,160||Undisplaced or minimally displaced fractures and soft tissue injuries.|
|Fracture of Index Finger||£7,990 to £10,730||Fracture has been repaired, not fully able to grip.|
|Moderate Hip Injury||£23,310 to £34,340||Hip replacement or surgery needed or necessary in the future to significant pelvis or hip injury but permanent disability not a great risk.|
|Moderate Knee Injury||Up to £12,050 to £22,960||Twisting and bruising of the knee where recovery is almost complete to dislocation, torn cartilage or meniscus which results in minor instability, and minor disability.|
|Modest Ankle Injuries||Up to £12,050||Less serious, minor or undisplaced fractures, sprains and ligamentous injuries.|
|Food Poisoning||£3,460 to £8,360||Varying degree of cramps accompanied by diarrhoea to significant abdominal pain, alteration of the bowel and fatigue.|
|Trivial Scarring||£1,500 to £3,090||Scarring is minor.|
Not only is it important to have an understanding of the level of compensation that you may receive but you also want to know what sort of other things you will be able to claim compensation for. It is vital to recognise compensation is split into two categories. The first category is what is known as general damages. This is the amount of money that you may receive to cover the injuries that you have sustained. In order to determine how much money you will get, the severity of your original injury will be taken into account. The medical report that has been put together by your doctor will be considered carefully, and your prognosis and treatment will also be looked at as well. Needless to say, injuries of severe nature are going to result in a more considerable amount of compensation when compared with minor injuries.
Aside from this, you may also be able to claim for what is known as the special damages. Special damages are designed to cover any costs that you have had to fund because of what happened to you. When someone suffers an injury, there are usually a number of different costs entailed. For example, you may need to pay for counselling, or you may need to cover loss of income because you have been unable to work while recovering from your injuries. All of this could potentially be included within your compensation claim.
There are a number of different things that you could do to increase your chances of a successful claim. So, we are going to take a look at these in further detail.
The first thing you need to do is to make sure that you see a doctor. Of course, this is pivotal for your health. However, if you have suffered a minor injury, then you may be tempted to deal with this yourself. However we always advise seeing a medical professional and they can assess your injuries. The medical report that is put together by a doctor is sometimes the most crucial piece of evidence.
We advise you to report the accident at the earliest opportunity. You could get in touch with management and make sure that they are aware of what is happening. You could also call up your travel insurance company to.
Aside from this, you could take photographs if there was any damage at the scene or your injuries are visible. Getting the contact information of any witnesses can also help you to build a strong case.
When making a personal injury claim, one thing that a lot of people worry about is how much it is going to cost them in order to make their case. This is something that you do not need to worry about at Legal Expert because all of our solicitors work on a no win no fee basis. This means that you do not need any money to start your claim and that you will only be required to pay a bill for legal services if your P&O claim is a winning one.
There are lots of personal injury companies in the United Kingdom so you may be wondering why we are potentially the right choice for you. There are many reasons why this is the case. As explained before, we provide a no win no fee service, and aside from this, we also have an exceptional reputation because we put our customers first and we are honest at all times. It is our aim to secure you the maximum amount of compensation for your case with as little hassle as possible.
If you have any questions about making a compensation claim or you would simply like to start the claims process, please do not hesitate to get in touch. The number you need is 0800 073 8804. You can call us at any time today that is convenient for you. We also have a live chat feature on our website.
If you need further assistance, these links may help:
Royal Caribbean Compensation Claims Guide – Read here if your cruise was with this company.
General guidance on ship claims – Some more information that might help.
Package holiday accident claims – Guidance for package tour guests.
Edited By Melissa.