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Petrol Station Accident Claims | Forecourt Slip, Trips And Falls

By Daniel Archer. Last Updated 21st September 2023. Petrol stations can be dangerous places, with cars moving around constantly as well as pedestrians, as they go to the counter to pay for their fuel. It is no wonder therefore, that people are injured in these busy places.

Slips on petrol forecourts can cause a variety of injuries, but you may be able to claim for compensation if the accident you’ve been involved in is not your fault.

If you’d like to enquire about making a claim for a petrol station accident, get in touch. Our free helpline is open 24 hours a day to ensure you get the advice you need.

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A guide to accident claims for petrol station injury claims and slips, trips and falls

With cars and pedestrians constantly coming and going at all hours of the day and night, petrol stations are the site of many accidents. Any place such as this can harbour risk of an accident occurring, but if you have been injured in a petrol station forecourt slip, then it may be possible for you to claim compensation for any injury you have suffered. You may also be able to claim for as essential costs such as medical bills and lost income, to ensure you don’t end up financially worse off due to an accident that was not your fault. Here, our guide to petrol station forecourt slip accidents reveals all you need to know about what to do if you are ever in the unfortunate situation of suffering injury due to a petrol station forecourt slip, whether at work or as a customer.

Causes of Fall Injuries in Petrol Station Forecourt

Slip, trip or fall accidents may happen for a variety of reasons at a petrol forecourt. If you were injured whilst going to get petrol, a claim could be made. However, in order to make a valid claim, your fall injury must have been caused due to the negligence of the petrol station’s occupiers or owners.

Under the Occupiers’ Liability Act 1957, property owners or occupiers have a duty of care to ensure their premises are safe to use for lawful visitors. If this duty is breached and you are injured as a result, you may be eligible to claim.

This section looks at how negligence may cause a fall injury in a petrol forecourt. When you visit a petrol station, there may be some risks, including:

  • If employees at the petrol station fail to clean any spillages on the forecourt, you might slip or fall.
  • The occupiers might be made aware of a pothole but fail to deal with it in a timely manner, allowing for you to trip and sustain an ankle injury.

Our advisors are available 24/7 to check your eligibility. After a free consultation, you could be connected to our expert solicitors.

What to do if you are involved in a petrol station forecourt slip, trip or fall

Whilst you may be in some pain after your accident in a petrol station, it is essential that you take the following action to preserve details of the event and any costs you have had to pay because of your injuries.

  • Get witness details – If anyone was around when you had your petrol station forecourt slip, trip or fall, it is a good idea to take down their name, address and contact number. A witness statement can help present a strong case, and whether the witness has seen a petrol spillage prior to your accident, or witnessed the actual fall, this could be crucial evidence of what has occurred.
  • Take photos – Most mobile phones have cameras these days, so it should be quite easy for you to take photographs of not only the scene of the accident but also any visible injuries you have incurred as a result. Keeping a photographic record can make for a stronger claim.
  • Take vehicle/driver details – If there was another car involved in your petrol station accident claims, it is vital that you take details such as the make and model of the vehicle, and the drivers contact details.
  • Keep receipts – Whatever costs you have incurred as a direct result of your petrol station forecourt slip, make sure you keep a record and whatever documentation you receive, such as receipts, appointment cards for medical treatments and medication receipts. This will help you to prove what costs you have had to pay prior to your claim, so it is essential that you do not throw any of this important documentary proof away.

How to begin a petrol station forecourt slip, trip or fall claim

Petrol station

Petrol station

In order to make a petrol station compensation claim, all you really need to do is to call us. Our experienced staff are used to dealing with cases just like yours and we will do all that we can to make the process straightforward and as stress free as possible. Initially, we will take you through a free consultation, where we will listen to your account of what has happened, whether it concerns slips on petrol or any other incident, asking questions to get all the facts surrounding the incident. You may also be required to attend a medical appointment locally, where a doctor will assess your injuries and provide a written report of your condition.

Once we have completed this process, we will have much more of an idea of how strong your case is and be able to advise you accordingly. As part of our No Win No Fee service, you will not have to pay a penny of your own money upfront, as we won’t charge you at all unless your case is successful.

Petrol station accident at work claims

Whether you work behind the counter of a petrol station, or work on the forecourt itself, it is still possible for you to make a petrol station injury compensation claim if you have suffered an injury/injuries as a result of a petrol slips, trips or falls. If someone else has failed in their duty to clear up a petrol spillage, or if your employers have failed to ensure your health and safety are taken care of with proper risk assessments and risk management procedures, then you may wish to pursue a claim for compensation.

If you are worried about whether this would affect your job, it is important that you understand that your employer, by law, cannot discriminate against you or treat you differently because of your claim. In addition, your employer will have insurance in place to cover the costs of any successful claim. We have dealt with thousands of claims against employers and can talk you through the process so that you are comfortable with the course of action you are taking. Don’t forget too, your employer has a legal duty to keep you safe at work, and taking action may mean accidents are reduced, making the workplace a safer place to be for everyone.

Petrol Station Forecourt Injury – What Else Could Be Claimed For?

If you’ve been injured due to negligence on a petrol station forecourt, you could potentially suffer financial losses. If so, you may be able to claim these expenses back. The figure that’s calculated is known as a special damages payment.

Here are some expenses that could be included in a claim for a petrol station accident:

  • Loss of earnings – Your injuries could mean your ability to work is affected, leading to an impact on your income.
  • Medical expenses – This could include costs such as prescription medication, or possible private healthcare in certain circumstances.
  • Damage to property – For example, you could have landed on your phone, causing it to break. The repair costs could be included in a special damages payment.

Get in touch today if you want to know more about special damages for an injury sustained on a petrol station forecourt. This includes queries regarding evidence to support this area of your claim.

How much compensation will I get after a petrol station forecourt slip, trip and fall?

Whilst every case is assessed on its own merits, and each client is as unique as they next, we know that you will want some idea of how much compensation you are likely to receive for your petrol station forecourt accident. This is why, for your benefit, we have put together the following compensation table in order to illustrate the most common award brackets for injuries pertaining to slips, trips and falls on petrol station forecourts.

If your injuries do not appear in this table, do not hesitate to call us. We have a wealth of information and experience at our fingertips and will be able to give you a more in-depth idea of what compensation you may be successfully awarded after having a brief conversation about your specific injuries and the accident itself.

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Compensation Reason Usual compensation amount Description
Neck Injury (Severe) Up to the region of £148,330 Ranging from the lower point, which covers soft tissue damage (severe) or dislocation/fracture. Permanent quadriparesis (spastic) or paraplegia (incomplete) are likely to see awards of the higher point.
Neck Injury (Moderate) Up to £38,490 Severely painful/debilitating fractions and dislocations are covered in the higher end of this bracket. Lower awards for those injuries that have exacerbated previous injuries or conditions.
Neck Injury (Minor) Up to £7,890 This will be awarded based on the assessment of how much pain relief has been required, the prognosis for recovery, and how severe or long lasting the pain and injury are.
Leg injury (Severe) Up to £135,920 Cases that are just short of requiring amputation are usually near the higher end of this bracket. Lower awards pertain to crush injuries and complicated fractures..
Leg Injury (Non Severe) Up to £27,760 Fractures with incomplete recovery are at the top end of this bracket whilst simple fractures that require recovery within a few months sit at the lower end.
Clavicle Fractures £5,150 to £12,240 Award will take into account the longevity of any injury, how severe the fracture is and how permanent the disability is, and the pain experienced.
Forearm Fracture £6,610 to £19,200 A simple fracture to the forearm.
Fracture of the Wrist (Minor) Up to £4,740 This bracket includes an undisplaced or minimally displaced fracture as well as soft tissue injuries that require a plaster or bandage for a few weeks and a full or virtual recovery within 12 months or so.

Make A No Win No Fee Claim After An Accident At A Petrol Station

If you are eligible to seek personal injury compensation, you may wish to do so with legal support. One of our personal injury solicitors could help with your slip, trip and fall claim, or any other type of injury claim caused by a petrol station. Typically, they provide their services under a type of No Win No Fee arrangement called a Conditional Fee Agreement (CFA). 

When your solicitor works on your case under a CFA, you typically won’t be expected to meet any upfront or ongoing costs towards their services. However, if the outcome of your claim is positive, your solicitor will subtract a success fee from your award. The amount that can be taken is a legally limited percentage. Should your claim not have a successful outcome, you won’t be expected to pay this fee. 

If you would like to talk about injuries you suffered in an accident at a petrol station and to find out if you are eligible for compensation, speak to one of the advisors from the Legal Expert team. If it seems like you have a feasible case, you could be connected with one of our solicitors. 

To discuss your petrol station forecourt accident:

Helpful Links On Claiming For An Accident At A Petrol Station

Below, you can find some more resources on claiming compensation for a petrol station accident.

  • Health & Safety Exectutive – The HSE has put together a guide for petrol station workers and owners in order to help them keep those using their premises safe.
  • HSE legislation for petrol station owners – The HSE’s current legislation for petrol station owners concerning petrol forecourt safety including changes is found here.
  • LegalExpert.co.uk slip, trip, fall claims guide – If you have suffered a slip, trip or fall outside of a petrol station, or would like to know more about slips, trips and falls and what can be claimed for, our guide contains all you need to know.
  • LegalExpert.co.uk wet floor slip compensation guide – If a wet floor has caused your slip, and you’d like more in depth information about this type of injury and compensation claim, then read our informative guide.
  • Advice on toe amputation claims. Learn about the toe amputation claims process with this helpful guide.
  • Learn about making a toilet accident injury claim and get more information on claiming or an injury in a public place.

For more advice on claiming for an accident at a petrol station, please get in touch.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.