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How Much Compensation For An Accident Causing Injury At Sainsbury’s?

When we head to Sainsbury’s, we expect to pick up our groceries and get something nice for our dinner. We don’t expect to end the shopping trip with a journey to the doctors. If you have been injured at Sainsbury’s, or any other supermarket, and the accident was not your fault, we can help you to get the compensation you deserve. We have many years of experience in helping personal injury victims to get the compensation they deserve for supermarket accidents that were not their fault. Read on to find out everything you need to know.

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A guide to accident injury claims at Sainsbury’s

There are many different accidents and injuries that can occur in supermarkets. Slips, trips, and falls may be the most common, but we have also launched many accident at work claims, amongst others. No matter what type of accident you have been involved in, so long as it was not your fault, we will be able to get you the Sainsbury’s complaint compensation you deserve. But, before you call us to get started, it is a good idea to read this guide to find out everything you need to know about these types of claims. Below, you will find out information regarding how to make a claim, eligibility, Sainsbury’s policy on theft, average payout amounts, and much more.

What is an accident at Sainsbury’s?

An accident at Sainsbury’s is any type of incident on the supermarket’s grounds that has resulted in injuries. This could be anything from a slip, trip, or fall, to any injury that has been caused by a fallen object. All that matters is that the accident happened in or outside of Sainsbury’s, and that it was not your fault. If this is the case, you should have no trouble making a compensation claim.

What to do if you are injured while at Sainsbury’s

If you have been injured while you were shopping or working at Sainsbury’s, it is important to take the necessary steps to gather as much evidence as possible to support your claim. This includes:

  • Making a note of what happened – As soon as you get the opportunity, you should make a note of everything that happened. This will make sure that you do not forget any critical details later down the line. Something may not seem important right now, but it could turn out to be vital when building a case.
  • Visiting your doctor – It is important to visit your doctor or take a trip to the local hospital. Of course, this is necessary in terms of your health, but it is also important for building a strong case too. This is because the medical report that your doctor puts together will be used to determine how much compensation you receive.
  • Gathering photographic evidence – If applicable, you should take photographs of the scene and your injury. It’s also worth enquiry ‘how long does Sainsbury’s keep CCTV?’ After all, accessing CCTV footage would really help to strengthen your case, as you may be able to show exactly what happened.
  • Getting contact details – Firstly, you need to get contact information from the person that is responsible for the injury. In this case, it will usually be Sainsbury’s themselves that are to blame, and so it should not be too difficult to find a company number. Next, you should get the contact information of anyone that witnessed the accident. Witness statements act as great evidence.
  • Keeping proof of expenses – Last but not least, keep proof of any expenses that you have encountered as a direct consequence of what happened. Common examples include: loss of income, the cost of medication, childcare expenses, travel costs, the cost of counselling, and much more. So long as the cost occurred because of your injuries, you can claim for it. Nevertheless, you will need to have proof, so make sure you do not throw away your receipts or any other important documents.

How to begin a Sainsbury’s accident injury claim

Making a Sainsbury’s accident injury claim is straightforward when you work with us. We have many years of experience, and we can help you to get the maximum amount of compensation you are entitled to. All you need to do is give us a call and we will take it from there.



We always begin every client relationship with a free consultation. This gives us both the chance to ask each other some questions. You may be wondering what sort of questions we will be asking you. We will simply conduct a fact-finding session so that we can find out as much as possible regarding what happened. This will enable us to advise you in the best possible manner.

We can also arrange a free local medical, if required. Plus, you will be pleased to know that all of our cases are handled on a No Win No Fee basis. This means that you do not need to pay a penny if we do not secure compensation for you, therefore, eliminating the monetary risk. You can find out more information on this towards the end of the guide.

I had an accident while shopping at Sainsbury’s can I claim compensation?

If you have had an accident shopping at Sainsbury’s, and it was not your fault, you will definitely be able to make a claim. In fact, in order to make a personal injury claim, you simply need to prove the following three statements to be true:

  1. The incident was caused by someone else’s error or negligence.
  2. The accident happened within the last three years.
  3. You have seen a medical professional for your injuries.

If those statements are true, there is a very strong chance that you will be able to get compensation for the incident that you were involved in.

Sainsbury’s accident at work claims

Most people tend to assume that shoppers only make supermarket claims. However, this could not be further from the truth. We have handled many accident at work claims involving supermarkets. There are many reasons your employer could be to blame for the injuries you have sustained. This includes a lack of training, failure to conduct risk assessments, allowing employees to use defective machinery and equipment, and much more. All employers have a legal responsibility to provide a safe and healthy working environment for their employees. If they have failed to do this, you deserve to be compensated. You should not worry that you may lose your job or face repercussions if you make a claim. This is something a lot of our clients fear. However, your employer will only land himself or herself in deeper trouble if they dismiss you. Plus, all employers are required to have insurance in place by law, and so their insurer will foot the bill – it won’t come out of their own pocket.

Sainsbury’s slip trip fall claims

Slip, trip, and fall claims are the most common out of all of the supermarket cases we handle. Most people we help have been injured as a consequence of an unmarked wet floor or a misplaced product or object that obstructed their pathway. If this sounds familiar, we can help you to get the compensation you deserve. All you need to do is give us a call to get started.

I had a car accident while in the Sainsbury’s car park do I have a claim?

If you have been injured in Sainsbury’s car park, and the incident was not your fault, we can help you to secure compensation. Who will you be launching the claim against? This depends on who is to blame. If the accident happened because of poor car park maintenance, i.e. a pothole or uneven surface, then you will make a claim against the supermarket. If another vehicle crashed into you and this caused the accident, you will be making a claim against the driver of the vehicle.

What can be claimed for after an accident in Sainsbury’s causing injury?

If you have sustained an injury in Sainsbury’s, and it was not your fault, you will be able to make a claim for the following:

  • General damages – This is the compensation you will receive for the pain and suffering you have encountered.
  • Care claim – If you have had a carer while you recover, they will be able to file a care claim for compensation.
  • Medical expenses
  • Loss of earnings – Not only can you claim for the income you have already lost, but you can claim for any lost future earnings too.
  • Travel costs

The most common types of accidents at Sainsbury’s

There are many different types of accidents and injuries that could take place in Sainsbury’s or any other type of supermarket. Here are some examples:

  • Cuts from defective or damages shelves or fixtures
  • An object falling on top of someone
  • Falling in the car park because of potholes and uneven surfaces
  • Injuries that have happened as a result of negligent store staff
  • Food poisoning
  • Accidents caused by defective products
  • A fall, slip, or trip due to a wet floor or spillage
  • Injuries due to misplaced products that have obstructed a person’s path
  • Injuries from faulty lifts, doors, and escalators

As you can see, there are many different ways someone could be hurt while working or shopping at Sainsbury’s. If you cannot see the injuries you have sustained in the list below, don’t panic. The main factor is being able to prove that someone else is at fault for the injuries you have sustained.

How much compensation will I get after an accident at Sainsbury’s causing injury?

One thing a lot of our clients want to know is how much compensation they will get if they make a claim. It is understandable that you would be interested to know this. However, it is quite simply impossible to give you a definitive answer regarding how much money you would receive. This is because every case is different – there are many variables that need to be taken into account. As such, payouts can be very different too.

Although some legal firms may promise you ‘x’ amount, they simply cannot fulfil this promise, and we would never want to provide you with a random estimate when we know it simply does not work like this. You may have also come across a compensation calculator. These calculators have become very popular online. However, yet again, they only provide an estimate, and therefore, you should not read into the figure presented too much.

With that in mind, below we have put together a table of the average payout amounts for common injuries sustained in supermarkets. If you cannot find the injury you are suffering from, please do not hesitate to get in touch for further clarity. We would be more than happy to help.

Reason for compensationTypical compensation amountComments
Loss of benefits£5,000 - £500,000If you have been off work due to your injuries, you can claim for the income you have lost. In some cases, you will be able to secure more than the maximum payout amount.
Loss of anticipated earnings£10,000 - £400,000If you are going to be off work while you recover, you can claim for any lost future earnings. Your current pay grade and future earning potential will be used to calculate the payout. In some cases, you will be able to secure more than the maximum payout amount.
Pain and suffering £1,000 - £200,000This is designed to cover the level of suffering and pain you have encountered.
Damage result from a traumatic injury - severe£32,700 - £47,050Severe damage with continual discomfort and pain.
Damage result from a traumatic injury - serious£12,750 - £21,100 Serious non-penetrating injury, which has resulted in permanent or long-standing complications.
Damage result from a traumatic injury – moderate£5,000 - £9,575Penetrating lacerations or serious seat-belt pressure cases. Such accidents could be sustained as a result of an injury in Sainsbury’s car park.
Severe neck injuries£34,575 - £112,750At the lower end of the payout bracket, cases include ruptured tendons, soft tissue damage, dislocations, and fractures. At the higher end of the payout bracket, severe neck injuries include those resulting in permanent spastic quadriparesis or associated with incomplete paraplegia.
Moderate neck injuries£6,000 - £29,250At the lower end of the payout bracket, we have cases whereby injuries have exacerbated or accelerated conditions that were already there. At the higher end of this payout bracket, we have injuries such as dislocations and fractures that have resulted in immediate severe symptoms, which could result in spinal fusion.
Minor neck injuriesUp to £6,000A number of different factors will impact the amount of compensation you receive for a minor neck injury. This includes the need to take medication, the extent of any treatment needed, how severe the neck injury is, the pain experienced and the intensity of it, the consistency of the symptoms, the impact on the symptoms on the person’s everyday life, and more.
Severe shoulder injuries£14,600 - £36,500These are shoulder injuries that result in significant disability.
Serious shoulder injuries£9,700 - £14,600Serious shoulder and neck pain that is caused by damage to the lower part of the brachial plexus and dislocation of the shoulder.
Moderate shoulder injuries£6,000 - £9,700Frozen shoulder with discomfort and a limited amount of movement. Symptoms will persist for several years.
Minor shoulder injuriesUp to £6,000For cases where there is recovery within three months, payout will be anything from a few hundred pounds to £1,860. The higher payout is for cases whereby recovery takes between one and two years.
Minor injuries – Complete recovery within three months£1,050 - £1,860
Minor injuries – Complete recovery within 28 days£525 - £1,050
Minor injuries – Complete recovery within seven daysA few hundred pounds - £525

No Win No Fee personal injury claims

One of the main features of our service is the fact that we only offer Sainsbury’s No Win No Fee claims. This makes it possible for anyone to launch a personal injury claim, irrespective of his or her current financial situation. This is because you only ever need to pay legal fees if your case is successful when it comes to the No Win No Fee payment structure. Therefore, if something goes wrong and we do not manage to secure compensation for you, you will not have a huge legal bill to fund. In fact, you won’t need to pay a penny

This gives you a degree of financial protection that simply is not available with other types of claims. It also provides a number of knock-on benefits too. For example, you can have the peace of mind that your lawyer is working hard for you and doing everything in their power to secure a payout for you. Furthermore, you know that we will only ever take on cases that have a genuine chance of success – we won’t waste anyone’s time. Sadly, the same cannot be said when it comes to solicitors that charge per hour. This is because there is always going to be the worry that they are merely taking on your case in order to take your money.

Why choose us as your claims service for a personal injury claim?

There may be many personal injury law firms in the UK, but it is important to choose with care. You need a company that genuinely cares about you and the horrible situation you have experienced. You need lawyers with the expertise and dedication to secure you the maximum possible compensation. And, that is why you need us! We have worked on many supermarket compensation cases before, from accident at work claims to slip wet floor Sainsbury’s claims, and we have always worked hard to guarantee the highest possible payouts for everyone we have worked with. We won’t try and confuse you with complicated legal jargon, nor will we leave you in the dark throughout the claim process. We will be with you every step of the way to ensure the process goes as smoothly, efficiently, and successfully as possible.

Call for free advice and to start a claim

If you want to make a claim for Sainsbury’s compensation, all you need to do is give us a call on 0800 073 8804. You will speak to one of our polite and experienced advisors, who will happily answer any queries or concerns you have. If you are ready to proceed with filing for compensation, the advisor you speak to will match you to the best No Win No Fee solicitor from our team based on the ins and outs of your case. All of our solicitors work in-house, and they are all dedicated to securing the maximum amount of compensation for their clients.

Helpful links

NHS Hub Page

Use this link to help diagnose the condition you are experiencing and the treatment required. This is the NHS A-Z for all conditions, explaining everything from back pain and diabetes to sciatica and depression.

HSE supermarket floor

This link takes you to the Government’s Health and Safety Executive website, where you will find information on sensible long and short-term actions for businesses to take when tackling slip risks on a supermarket’s smooth floor.

HSE retail

For more information on health and safety in the retail industry, check out the information provided by the Government’s Health and Safety Executive website. This includes details on a wide range of health and safety topics.

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