Cleaner Injured At Work Claims Guide

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Cleaner Injured At Work – Claims Guide

In this guide, we will explain how you may be able to claim compensation if you are a cleaner who was injured at work. Workplace injuries can vary in severity but could have a serious effect on your life if they are more severe. Your employer has a responsibility to ensure that you are safe in the workplace. In instances where they fail to uphold this responsibility, causing you harm as a result, you may be eligible to make a personal injury claim for injuries sustained at work.

cleaner injured at work

Cleaner Injured At Work Claims Guide

We will explore this responsibility in more detail throughout our guide, as well as look at the steps your employer should take to prevent cleaning accidents from happening.

Following this, we will discuss the accident at work compensation you could receive following a successful claim, and how solicitors reach settlement amounts. We will also look at the benefits of working with a solicitor from our panel and how they can help you through the process of seeking personal injury compensation.

If you would like to learn more about the claims process, or you have any other questions, we recommend that you contact our team. Our advisors can offer you a free evaluation of your claim, and can also give you free legal advice. To get in touch:

Jump To A Section

  1. Can I Claim As A Cleaner Who Was Injured At Work?
  2. Types Of Cleaning Accidents
  3. Providing Evidence To Support Your Claim
  4. What Could A Cleaner Injured At Work Claim?
  5. How To Make A No Win No Fee Claim As A Cleaner Injured At Work
  6. Learn More About Accident At Work Claims

Can I Claim As A Cleaner Who Was Injured At Work?

As an employee, your employer owes you a duty of care. This is set out by the Health and Safety at Work etc. Act 1974. Under this legislation, your employer must take all reasonably practicable steps to keep you safe when you are working and prevent you from sustaining harm in the workplace. This applies if you are an ‘in-house’ cleaner, as well as if you work for an agency or contractor.

However, if your employer fails to uphold this duty, and this results in you suffering an injury in the workplace, this is known as negligence. In order to make an accident at work claim, you need to prove that negligence occurred.

Workplace Accident Claim Time Limits

Another important factor of eligibility is starting your claim within the relevant time limits. According to the Limitation Act 1980, you will generally have three years to begin a claim for a workplace injury. This begins on the date you are injured, or the date you make a connection between your injuries and negligence.

Our advisors can give you more information on your eligibility to claim, and can talk you through the exceptions to the accident at work claim time limit. Get in touch today to learn more.

Types Of Cleaning Accidents

Working as a cleaner can come with risks. For example, handling dangerous chemicals, carrying or moving heavy objects, and the risk of slips and falls can all result in workplace injuries.

Handling Hazardous Chemicals

Cleaners are often required to handle hazardous chemicals as a part of their job by working with industrial-strength cleaning supplies. Hazardous chemicals can cause chemical burns and scarring, and inhalation of toxic fumes can lead to lung damage and eye injuries.

The Control of Substances Hazardous to Health Regulations 2002 (COSHH) sets out an employer’s responsibility to control substances that are hazardous to health in the workplace.

There are several ways they can prevent or reduce the exposure to these substances, such as identifying the hazards and assessing the harm they pose and steps that they can take to prevent the harm they could cause to health. A failure to do so could lead to a cleaner being injured at work.

Manual Handling Accidents

The Manual Handling Operations Regulations 1992 dictate that your employer must carry out risk assessments for manual handling tasks when appropriate in order to fulfil their duty of care.

A failure to do so can result in manual handling accidents leading to back injuries, knee injuries, and musculoskeletal disorders.

Cuts And Lacerations

Cuts and lacerations can occur as a result of slips and trips in the workplace, as well as faulty machinery or equipment. For example, if your employer asks you to use a faulty floor care machine or trolley, this could lead to an accident that results in cuts and lacerations.

If you are a cleaner who has been injured at work, get in touch with our team today. Our advisors can answer any questions you may have about the claims process, and can offer free legal advice.

Providing Evidence To Support Your Claim

One way that you can strengthen your claim if you are a cleaner who was injured at work is by collecting evidence. Evidence can help prove the extent of your injuries, as well as who is liable for your accident at work. Some examples of evidence that you could collect include:

  • Witness contact details: This allows any witnesses to the accident to be contacted at a later date so their statements can be taken.
  • Photographs: Photographs of both your injuries and of the accident site can be used to strengthen your claim.
  • CCTV footage: If your accident was caught on CCTV, you could request the footage to help illustrate how you sustained your injuries.
  • Medical reports: Should you work with one of our solicitors, they might arrange for you to undergo an independent medical assessment as part of the claims process. This assessment will produce a report that details the extent of your injuries.

You can collect this evidence by yourself, or you can do so with the help of a personal injury solicitor. Get in touch with an advisor from our team to find out how one of our solicitors could help you.

What Could A Cleaner Injured At Work Claim?

There are two heads of claim that could form your work injury settlement. These are general damages and special damages.

General damages compensate for the pain and suffering caused by your injuries, as well as the impact on your quality of life. Often, solicitors will use the Judicial College Guidelines (JCG) to help them calculate this part of your claim.

This document provides solicitors with guideline compensation brackets for a variety of injuries, both physical and psychological. In the table below, you can find some examples of these brackets.

Injury Compensation BracketNotes
Moderately Severe Brain Injury (b)£219,070 to £282,010Very serious physical or cognitive disabilities, with a constant need for care and substantial dependence on others.
Less Severe Brain Injury (d)£15,320 to £43,060A good recovery will have been made, with the ability to return to work and have a normal social life.
Scarring to Other Parts of the BodyLikely to exceed £104,830Significant burns covering 40% or more of the body. Other factors that could impact the award include the cosmetic impact, the extent of the burns, and any resulting psychological impact.
Severe Back Injuries (a) (iii)£38,780 to £69,730Soft tissue injuries, disc lesions, or fractured discs leading to chronic conditions.
Moderate Hip Injuries (b) (i)£26,590 to £39,170No major disability or future risk despite significant injury to the hip or pelvis.
Less Severe Facial Disfigurement (b)£17,960 to £48,420In this bracket, substantial disfigurement is present, and the psychological reaction is significant.
Moderate Ankle Injuries (c)£13,740 to £26,590
Fractures, tears to the ligaments and similar injuries that lead to less serious disabilities.
Dermatitis (a)£13,740 to £19,200Cracking, soreness, and psychological effects lasting over years due to dermatitis in both hands.
Serious Shoulder Injuries (b)£12,770 to £19,200Shoulder dislocation and damage to the brachial plexus causing shoulder and neck pain as well as sensory symptoms in the forearm and hand.
Other Arm Injuries (d)£6,610 to £19,200Simple fractures of the forearm.

How Special Damages Could Also Compensate You

Special damages is the head of your claim that addresses any financial losses caused by your injuries. For example, these could include:

It is important to provide evidence of these costs if you wish to claim them back. As such, keeping any invoices, bills, receipts, or travel tickets can be helpful.

An advisor from our team can give you a free consultation and more guidance on compensation when you get in touch.

How To Make A No Win No Fee Claim As A Cleaner Injured At Work

A solicitor could benefit you in several ways as they can help you gather evidence to support your case and ensure you put forward a full and complete claim.

Our No Win No Fee solicitors may be able to offer you a Conditional Fee Agreement (CFA). This kind of No Win No Fee contract allows you access to their services, without having to pay any upfront or ongoing fees.

Additionally, if your claim is unsuccessful, you won’t need to pay for the services your solicitor provides. However, if your claim completes successfully, you will pay a success fee from your compensation. The Conditional Fee Agreements Order 2013 caps the success fee.

Contact Our Team About Work Accident Claims

If you are a cleaner who has been injured at work, get in touch with our team today to find out if you could be eligible to claim on a No Win No Fee basis. They can offer guidance on the services our solicitors can offer.

To get in touch:

Learn More About Accident At Work Claims

For more information on the accident at work claims process:

Or, for further resources:

Get in touch with our team for more information on claiming if you are a cleaner and were injured at work.

Written by Hampton

Editor by Mitchell

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.