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Singapore Accident Claims Guide – How To Claim Compensation For A Holiday Personal Injury In Singapore?

Holiday accident claims Singapore

Holiday accident claims Singapore

Singapore is widely considered one of the most exciting countries in the world,  offering an incredible contrast between nature and city life. Accident can happen in many different parts of Singapore example you could be injured in a hotel or restaurant or even on public transport. If you are visiting Singapore, the UK Government provides some guidance. One thing you do need to be cautious of is alcohol consumption. There are time limits in place regarding when you can drink in public places. Moreover, Singapore is classified as a risk of Zika virus transmission, so it is certainly wise to see your doctor before you fly.

Here at Legal Expert, we may be able to help people to claim if they have had a Singapore holiday accident. If you have picked up a Singapore holiday injury or illness, and it was not your fault, we could help you to secure compensation. We have many years of experience in the industry, and we could help you to get the maximum payout deserved for this sort of incident. You can call us on 0800 073 8804. But before you do, continue reading for more information on what constitutes a claim and what you need to consider when making one.

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A Guide To Singapore Holiday Accident Claims

If you have been injured while on Singapore, you could be entitled to compensation. In this guide, we will reveal everything you need to know about making a claim. This includes details on how to make a personal injury claim for Singapore holiday accident. We will also talk you through different claim types, how to choose holiday accident claims solicitors, and much more. Whether you have suffered injury within your Singapore hotel, or while on an excursion, this guide could help make things clearer for you.

What To Do If You Are Injured On Holiday.

What are the first steps that a person who has had an accident, injury or suffered an illness should take? You should be prepared in case you might want to make a claim when you return to the UK, and if you take the following steps, they could help make things easier:

  • See a doctor – The first thing you could do with doing is seeing a medical professional for your injuries. This is quite an important thing to do, as the medical report provided by your doctor is sometimes what is used to decipher how much compensation you are going to receive. Without it, it may be a little more difficult to claim. If you have not seen a doctor yet, don’t panic. Your lawyer could arrange this for you, free of charge, often in your local area.
  • Contact details – If possible, you could do with obtaining the contact details of the person that caused the incident. Moreover, if anyone witnessed the accident, you could also try to get his or her contact information, as this could help you to build a strong case.
  • Report the incident to the relevant parties – Report the accident or illness to either a tour company or package holiday company, their representative and to the relevant authorities where appropriate. You really ought to also contact your travel insurance provider as quickly as possible to report the circumstances.
  • Make a note of what happened – It is always a good idea to sit down and make a note of what occurred in as much detail as possible, as you never know what could be important and you may forget some key details later down the line.
  • Find a quality solicitor – If you want to have the best chance of getting the full payout you deserve, you need a quality solicitor on your side that is going to fight your corner for you. These are the qualities you need to look for when choosing a personal injury solicitor…
  • Someone who has worked in the industry for a considerable number of years
  • Someone that has worked on cases similar to yours before
  • Someone that will work to a no-win no-fee agreement
  • Someone that is based in the UK
  • Someone that is easy to communicate with
  • Someone that has a good reputation

Singapore Emergency Contact Numbers

Whenever you go on holiday, it is always advisable to add the emergency contact information for the country you are visiting into your mobile phone. The good news is that the police emergency line is very easy to remember, as it is simply 999. If you want to call the fire department or the emergency ambulance number, it is 995. If you need an ambulance, but it is not an emergency, you need 1777.

Healthcare For Visitors To Singapore

You will be required to have fully comprehensive medical insurance in order to access medical services in Singapore. Singapore is widely regarded as one of the best places in the world in terms of medical care. However, you may find yourself with a monumental bill on your hands if you have not taken out insurance beforehand. Take the time to research all of your options carefully so that you are able to ensure the right coverage. If you are going to be doing any activities, you may need to purchase extra coverage.

Personal Injury Claims Limitation Period

A lot of people do not realise that there is a personal injury claims time limit in place. Please refer to the table below for information specific to Singapore.

Type Of Personal Injury ClaimTime Limit To Make The Claim
An an injury while on a package holiday in Tunisia booked through a UK tour operator in the UK.3 years may very
If the accident happened on a flight.2 years may very

Common Types Of Holiday Accident Claims

In the next sections, we are going to take a look at some of the most common accidents, injuries, and illnesses that happen on holiday. If you cannot see the injury that you have sustained below, don’t panic – you could still claim. These are merely a handful of the most common examples.

Singapore Package Holiday Accident Claim

The Package Travel, Package Holidays and Package Tours Regulations 1992 means that you are able to make a claim against your tour operator if you have been injured while on a package holiday. Before this, personal injury claims needed to be made against the local provider, making it much more complicated. Luckily, this is no longer the case! If you have been injured on a package holiday, you should call your tour operator and inform them about it at the earliest opportunity. Some of the most popular UK tour operators providing holidays to Singapore include British Airways, Thomas Cook, and Virgin Holidays. If you have booked with these, they should have provided you with a telephone number to call if there is an issue while on your package holiday. It is wise to call this number to report any incident that has caused you injury as soon as you can after the event.

Hotel Accidents And Injuries

Some accidents abroad international personal injury claims could arise from hotel accident claims. This is because there are so many different ways that you could be injured in a hotel. You could be injured in your hotel room because of broken furniture. You could also be injured while using the swimming pool hotel. This could happen because of a broken tile or you could fall ill because the swimming pool has not been cleaned properly. From slips, trips and falls, to gym accident injuries, to spa treatments gone wrong, we could help you to claim.

Food Allergy Claims

Some Singapore holiday accident personal injury claims could potentially arise for food poisoning. While most cases of food poisoning are mild, there is no denying that a bout of food poisoning could ruin your vacation. Plus, there have been cases whereby people have sustained life-threatening symptoms because of this condition. Food poisoning could happen in so many ways, from food that is passed its sell by date, to food that has not been cooked or stored properly. If you have been staying an all-inclusive hotel and food has been left on the buffet for too long, you could end up falling ill.

Trips And Falls

Slip, trip and fall claims are very common across the globe. All you have to do is turn on the television and you are bound to see adverts about making claims if you have slipped in the workplace and such like. Slips, trips, and falls could easily happen in hotels or while boarding a plane. Plus, these accidents can potentially happen in public places because they are susceptible to heavy traffic, which could increase the dangers. If you have slipped and injured yourself, and you believe that you are not to blame, then you may well have a chance of getting compensation. However, this all relies on determining who actually is to blame. In some instances, you will be able to make a claim against your tour operator. However, if you were injured in a public place, it could be the City Council / Local Authority in Singapore that will be responsible for the accident. This is because they are responsible for all of the roads, pavements and public spaces in the area, and, therefore, if these spaces are not safe or have not been maintained properly, they could be seen as responsible for your suffering. The best thing to do is simply give us a call and we will advise whether we feel you could secure slip injury compensation for you.

Singapore Road Accident Claims

It does not matter what type of transport you were travelling in while in Singapore, whether it was a bus, aeroplane, train, ship or coach, the travel company has a duty of care towards all passengers, and so they are legally required to comply with the safety laws that are in place. If they fail to do this, and you are injured in a Singapore road accident as a result, then you may well be able to make a claim for compensation. From bad driving to a lack of maintenance, there are many different reasons why this type of accident could occur, yet it all comes down to proving the company’s or the individual’s responsibility. This is something we could potentially help you with.

Singapore road safety

According to the latest statistics, which are for 2013, there were 3.6 road fatalities per 100,000 inhabitants per year in Singapore, and 20.2 road fatalities per 100,000 motor vehicles.


A whiplash injury occurs when the head quickly jolts forwards and then backward. This is why it is most commonly associated with car crashes, as this is the movement that is most likely to occur. Nonetheless, it could happen in many different scenarios, including slips and trips. A whiplash injury could result in many different symptoms. This includes everything from neck pain, to headaches, to lower back pain, to restricted movement, to dizziness, to nausea.

If you experience a whiplash injury in Singapore, it is often wise to go and see a doctor regardless of how bad you feel the initial injury is. Some people may fail to do this because they feel they could cope with the symptoms themselves. This is because whiplash is usually a minor injury. However, it is wise to make sure you see a medical professional. You need to get the proper treatment. After all, you don’t want to run the risk of something worse developing. Moreover, if you do not see a doctor you may well find it harder when making a personal injury claim, as there might be no proof of your injury. If you haven’t already seen a medic, then your personal injury lawyer might be able to arrange an appointment for you in the UK as part of your claim.

Can I Use A Solicitor Based In The UK?

Even though your incident occurred abroad, we could still help, and you do not usually need to use a local solicitor to make claims for accident or injuries in Singapore.

Singapore Holiday Accident Personal Injury Claims Calculator

You are probably wondering how much money you could receive if you make a claim for a holiday injury. This depends on the severity of your injuries. There are various types of injuries, including head injuries, like concussion, open head injuries, and closed head injuries, as well as back injuries, leg injuries, and arm injuries. You then have psychological injuries too, which should be taken just as seriously as physical injuries. The medical report that is provided by your doctor will usually be used to determine how much you will receive. You could also refer to the table below to get a better understanding of the average payout for common injuries sustained in Singapore. However, if you would like a specific estimate, all you need to do is give us a call to speak to one of our experienced advisors.

The injury you have sustainedNotes on this injuryThe average payout amount
Psychological InjuriesLess severe£1,350 to £5,130
Psychological InjuriesModerate£5,130 to £16,720
Psychological InjuriesModerately severe£16,720 to £48,080
Psychological InjuriesSevere£48,080 to £101,470
Hand InjuryModerate£5,110 to £11,640
Neck InjuriesModerate£21,910 to £33,750
Arm InjuriesLess Severe£16,830 to £34,340
Shoulder InjuriesModerate£6,920 to £11,200
Thumb InjuriesModerate£8,470 to £11,040
Wrist InjuriesLess Severe£11,040 to £21,480

No Win No Fee Singapore Holiday Accident Claims

The first thing you need to recognise is the fact solicitors’ costs could vary dramatically. This is because everyone charges a different rate and this is dependent on numerous different factors, including the method of funding, the type of case, the complexity of the case, and the experience and knowledge of the injury claim specialists.

When considering using the services of a personal injury lawyer, there are some questions you should ask so you have a thorough understanding of the potential costs entailed. These are as follows:

  • How much is the case likely to cost?
  • How are the costs worked out?
  • What is included in the fee I am being charged?
  • Are you happy to work to a no win no fee payment agreement?
  • How will the fees be paid if you lose the case?
  • Are there any extra services that I may need to pay for?

By asking these questions, you should get a thorough understanding of how payment works and how much you could end up paying. One of the most important points that is worth elaborating on is that of a no win no fee service. This is when the solicitor agrees to work to a payment structure whereby you are only going to need to pay legal fees if they manage to secure compensation for you. There are many benefits associated with this, such as:

  • No huge upfront payment required
  • Financial risk is minimised dramatically
  • If your case is not strong enough, the solicitor will tell you

We only operate via a no win no fee approach here, giving you full peace of mind. We are happy to answer any questions you might have about this if you choose to call our helpline.

Top best places to visit in Singapore

The most popular hotels in Singapore are:

  • Furama RiverFront
  • Peninsula Excelsior Hotel
  • Park Regis Singapore
  • Regent Singapore
  • Ibis SIngapore on Bencoolen
  • Marina Mandarin
  • Mandarin Orchard Singapore
  • Swissotel The Stamford
  • Carlton Hotel

The most popular tours are as follows:

  • Gardens by the Bay
  • Singapore Zoo
  • Chinatown at Night
  • Gardens by the Bay, Marina Bay Sands & River Cruise tour
  • Jungle Breaks with Orangutans at Singapore Zoo
  • Adventure Cove Waterpark
  • Singapore F1 Street Circuit

Whether you were injured in any of the places above, or indeed anywhere else in Singapore, then do consider calling us to see whether you’d have a claim for compensation.

Contact Us Today

No matter how minor or major your injuries may be, there is no denying that suffering any type of injury while on holiday could be extremely distressing. Not only do you have to focus on getting better, but you might want to ensure you get the compensation you deserve for your suffering. Why not let Legal Expert take care of the latter so you could focus on you.

Legal Expert is one of the UK’s claims firms and we believe, as do many of our previous clients, one of the finest. We have many years of experience. Over the past years, we have successfully helped thousands and thousands of personal injury victims. What is more, is that a significant degree of these individuals have suffered a holiday injury. Therefore, you can be certain that you are in safe hands if you have been injured on holiday in Singapore.

All you need to do is ring our free legal helpline and we will take care of everything for you. You can find the number at the end of this post. By dialling this line you will speak to one of our efficient and polite advisors. They will answer any questions you have and happily talk you through the claim process. They will also give you an honest answer regarding whether they feel your case is strong enough or not.

If we do not believe you have a good chance of getting compensation, we won’t waste your time. We want you to get justice for the injury you have suffered. You can be sure that this is the case because we work on a no win no fee basis. This means you do not need any money to begin your claim and you can be sure you will benefit from a high level of service, as our solicitors are impacted by the outcome of your claim.

So, why not get in touch today? We will do all of the hard work for you, so you can focus on looking after number one. The number you need is 0800 073 8804. Alternatively, submit your details on our homepage and we will call you as soon as we can, or you could use the live chat feature for an instant response.

Holiday Accident Claims Resources

British High Commission Singapore

100 Tanglin Road

Singapore 247919




Tel: (65) 6424 4200

British High Commission Singapore


NHS – Singapore fit for travel information – This page on the NHS site may provide some useful information.

Accidents in places abroad – A comprehensive guide on accidents that happen overseas.

More information on accidents on holiday packages – Package holiday claims guide.

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