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Luxair Flight Personal Injury Claims Guide – How To Claim Compensation For An Accident on a Luxair Flight?

This web page contains a guide to making a compensation claim if you have been the victim of a Luxair flight accident. You will find everything you need to know about how to start a claim, and why you may be eligible to pursue Luxair for compensation.

No two claims are the same, so you may need some information that isn’t in this guide which is specific to your own case. If this is so, please call and speak with one of the Legal Expert claim advisors on 0800 073 8804 today. They will be happy to give you any additional information that you need.

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A Guide To Luxair Flight Accident And Injury Claims

Luxair flightClaims that happen in international air have a different time limitation to personal injuries that happen in the UK, a claim needs to be started within 2 years. If you are within this time limit, then you should find this guide useful. It begins by giving background facts about the basis for your claim. Such as why you could be eligible to seek compensation, what your rights are as a passenger on a plane, and also how the Montreal Convention comes into play to protect these rights.

The second part of the guide moves on to cover many of the most frequently seen reasons why airline passengers make a claim, and this includes:

  • Injuries such as scalds or burns, that were caused by a food or drink spillage.
  • Disabled passengers who have been mishandled resulting in an injury.
  • Injuries that have been caused by the service trolley.
  • Trips, slips or falls.
  • Accidents that are caused by luggage falling from the overhead compartments.
  • In-flight turbulence causing harm to a passenger in some way.
  • Food poisoning and other food-related illnesses.
  • Allergic reactions to the in-flight refreshments and meals.
  • Damage seats failing to protect passengers.

In the last part of this guide, we move on to look at the financial aspects of the claim. This will include an overview of the most common types of damages you would likely receive as part of your settlement, and also a table that contains typical compensation ranges for common injuries. We also go over our financially risk-free claims service. A simple and effective way for you to have your claim processed at very little risk to yourself. If you have any questions about the information in this guide, or about the service we offer here at Legal Expert, then please talk to our claims team on the contact number at the bottom of the page. They will be happy to assist you in any way.

What Are Flight And Aircraft Accidents And Injuries?

Flight-statistics

The graph above shows that Luxair is a fast-growing airline. It is important to understand that we are not talking about fatal plane crashes here on this guide. These do of course happen from time to time, but more usually, it is fairly minor accident that results in a passenger making a claim. It is these kinds of accidents that this guide focuses on below. You can find some excellent general flight safety information at this link:

CAA information on flight safety

Qualifying To Make A Luxair Flight Accident Claim

In order for you to engage a personal injury solicitor to process a claim for you, you will need to be eligible to claim compensation for some reason. This means that either a) the airline itself, due to its operational practices, or b) one of the airline staff, has caused you harm in some form.

This can either be wholly, whereby it is clear cut that the airline is to blame, or it can be partially, where a third party (including yourself), contributed to the incident that caused harm in some way. In the second of these two scenarios, the airline would plead a reduced percentage of liability, and any compensation settlement would reflect this. If you are unsure of whether you are eligible to make a claim against an airline, please speak to one of the Legal Expert claims team, you can do this by using the contact number at the end of the page.

General Air Passenger Rights

As an airline passenger, you are provided with a number of specific rights, on top of the general consumer rights that are applicable in the country you purchased your plane ticket. These rights can be used as the basis for a claim by a personal injury lawyer. They include the rights to:

  1. Claim for personal injury or death.
  2. Claim for delayed or cancelled flights.
  3. Claim for lost or damaged baggage.
  4. Be provided with your rights in writing before you fly.
  5. Be provided with an advanced payment to help with financial hardship caused by your injuries.

You can find some excellent information about your airline passenger rights at this link:

Your rights as an airline passenger

International Air Passenger Rights And The Montreal Convention

In the previous section, we took a look at the special rights you have as a passenger on a plane. The drive for protecting these rights on a plane that is in international airspace, is the Montreal Convention. Under the Montreal Convention, personal injury claims are possible no matter whether the plane itself is outside of national boundaries, and subject to no national legal jurisdiction. For a fuller explanation of this legal framework, please check this link:

How your legal rights as an airline passenger are protected

Circumstances Where You Can Claim Flight Accident Compensation

There are many ways that people are injured on an airplane that are far more common than others. And these can include:

  • Injuries such as scalds or burns, that were caused by a food or drink spillage.
  • Disabled passengers who have been mishandled resulting in an injury.
  • Injuries that have been caused by the service trolley.
  • Trips, slips or falls.
  • Accidents that are caused by luggage falling from the overhead compartments.
  • In-flight turbulence causing harm to a passenger in some way.
  • Food poisoning and other food-related illnesses.
  • Allergic reactions to the in-flight
  • Damage seats failing to protect passengers.

We have covered each of these common types of claims in their own sections below in this guide.

Burn Or Scalding Injuries

A common reason for passengers to make a claim, is due to having hot food or drink spilt on them. In the case of a coffee burn or tea burn, then a reason to make a claim could exist, as long as the airline is responsible in some way. For example, if you simply drop your drink in your own lap, then the airline could not be held responsible (unless the water was far too hot) unless extenuating circumstances exist. However, if one of the cabin crew spills a hot drink on your while serving you, then you may be able to make a claim.

Injuries To Disabled Passengers

Every airline is required to train all customer-facing staff, including the cabin crew, in how to handle disabled passengers safely and comfortably. When this training is ineffective, and an airline employee causes some form of harm to a disabled passenger, then a valid route to making a compensation claim could exist. To find out about how the airline is expected to treat disabled passengers, you can check out the guide at this link:

UK Government information on disabled airline passengers

In-Flight Service Trolley Impact Injuries

Another area of training the cabin crew goes through, is in serving the passengers from the food service trolley safely, in the cramped space of the aircraft. Of course, nobody is perfect, and trolley accidents can and do happen from time to time. These usually involve either a passenger being rammed by the trolley, or the trolley being left in a place that is hazardous. In either case, a member of the cabin crew may be liable, and a valid claim could exist.

I Slipped On A Luxair Flight, Can I Claim?

The most common of all reasons for people to claim in flight injuries for airplanes compensation, is for slips, trips and falls. These simple yet often serious accidents can be caused by a wide range of hazards, such as:

  • Water or other liquids spilt on the bathroom floor of the plane.
  • Drink or food that has been spilt or dropped on the floor.
  • Bags that have been left in a place that causes a person to trip.
  • Uneven or unstable steps when boarding or getting off the plane.

There are many ways that these accidents can happen. As long as the airline is to blame in some way, Legal Expert can help you to make a claim. Use the contact number at the end of this guide to speak to one of our claims team today.

Luggage Falling From An Overhead Storage Bin Causing Injury

A common accident could be luggage falling on to the head of a passenger. Part of the duties of the cabin crew is to firstly make sure that all luggage is securely placed into the overhead compartments before take-off and landing and then to assist any passengers during the flight who need access to their luggage. Even if a member of the cabin crew was not present when the luggage fell, causing an injury, they could still be liable for failing in their safety responsibilities. Please call us to see if you can claim for an injury due to luggage falling from an over head locker.

Unexpected Turbulence Injury Claims

Turbulence during a plane flight is often unavoidable, and is the result of the weather, which of course, the airline cannot be held responsible for. However, the airline does have some specific responsibilities related to turbulence, including:

  1. The safety belt sign must be switched on.
  2. The bathrooms must be switched to unavailable.
  3. The cabin crew must check that all passengers are securely seated.

If one of these safety protocols fails, and a passenger comes to harm, a valid reason to make a compensation claim could exist.

Food Poisoning Illness On A Flight

Airline food may often be unpalatable, but it should always be safe to eat, healthy and fulfil sufficient nutritional intake for the duration of the flight. When the food is not fresh before it is loaded on to the plane, then it could go bad and cause a case of food poisoning. If this happens, then the passenger who has became ill would have a valid reason to pursue the airline for compensation.

Food Allergy Illnesses On A Flight

All food served in-flight should be clearly marked with all allergen content. Also, the cabin crew are expected to be able to answer questions about the food being served, including those related to allergen content. If a passenger has an allergic reaction to the in-flight food despite this, then a reason to make a claim could exist.

Broken Seating Injury Claims

Occasionally airline negligence cases are based on faulty or damaged seats. The seats of a plane are on the safety inspection checklist, as they are an integral part of the safety features. They protect passengers in the event of a crash, and they are also the anchor for the safety belts. If one is damaged, and a passenger is injured, then the airline could be liable to pay compensation.

What Can You Claim For After A Luxair Flight Accident?

The settlement you receive if your claim is successful, will be made up from a number of different types of damages, such as:

  • General damages (for harm and suffering):
    • Permanent or long-term disability.
    • Loss of quality of life.
    • Painful recovery.
    • Psychological injury.
    • Pain and suffering.
    • Mental shock and trauma.
  • Special damages (for financial and other losses):
    • Loss of future potential.
    • Loss of current wages/salary.
    • Private medical care.
    • Care costs.
    • Travel costs.

Speak to one of the Legal Expert claims advisors on the number below, to learn which might apply in your case.

Personal Injury Claims Calculator

You can check the range of compensation paid for injuries similar to your own, in the table below.

Injury TypeSeverityCompensationInformation
Toe injuryModerate to severeUp to £49,180Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to complete loss of all toes, mobility and effect on overall foot will be taken into consideration.
Ankle injuryMinor to severeUp to £61,110Here, injuries are going to range upwards from tissue damage (bruising, scrapes, burns, cuts, etc.) through sprains, damage to the muscles and also fractures, to some level of loss of function of the ankle, transmalleolar fracture with possible future amputation.
Foot injuryMinor to very severeUp to £96,150Here, injuries are going to range upwards from lacerations, bruises and other soft tissue injuries, through broken bones, nerve or muscles damage, to paralysis or loss of the foot or to a below-knee amputation because of the loss of the ankle joint.
Leg injuryMinor to severeUp to £120,530Here, injuries are going to range upwards from general tissue damage such as burns, scrapes and cuts, through muscle or nerve damage, fractures either simple or compound, to loss of function or complete amputation of the leg fully above the knee with consideration for the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.
Hand injuryMinor to seriousUp to £96,150Here, injuries are going to range upwards from lacerations, bruises and other soft tissue injuries, through broken bones, nerve or muscles damage, to paralysis or total loss of the dominant hand.
Wrist injuryMinor to severeUp to £52,490Here, injuries are going to range upwards from tissue damage (bruising, scrapes, burns, cuts, etc.) through sprains, damage to the muscles and also fractures, to some level of loss of function of the wrist to fractures where an arthrodesis has been performed.
Arm injuryModerate to severeUp to £120,270Here, injuries are going to range upwards from general tissue damage such as burns, scrapes and cuts, through muscle or nerve damage, fractures either simple or compound, to loss of function or complete amputation of the arm fully (at the shoulder).
Finger injuryMinor to severeUp to £32,210Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to severe fracture, partial amputation, impairment of grip and reduced function, complete loss of one or more of the fingers.
Thumb injuryMinor to severeUp to £48,080Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to complete loss of one or both thumbs.
Back injuryMinor to severeUp to £141,150Here, injuries are going to range upwards from damage to the soft tissue of the back such as lacerations, burns, scrapes, etc. through damage to the vertebrae, muscle damage or sprains, to either complete or partial paralysis, possible combination of incomplete paralysis and significantly impaired bladder, bowel and sexual function.
Neck injuryMinor to severeUp to £130,060Here, injuries are going to range upwards from damage to the soft tissue of the neck such as lacerations, burns, scrapes, etc. through damage to the vertebrae, muscle damage or sprains, to either complete or partial paralysis, or incomplete paraplegia or resulting in permanent spastic quadriparesis.
Food IllnessSevere Toxicosis£33,700 to £46,060Causing serious acute pain, vomiting, diarrhoea and fever, requiring hospital admission, severe impact on life and work.
Food Poisoning Minor £800 to £3,460Diarrhoea, stomach cramps clearing in a few days or weeks.

To get a more accurate estimate of how much you might claim, call the Legal Expert claims team on the number below today.

No Win No Fee Luxair Flight Accident Claims

The Legal Expert No Win No Fee claims service is a financially risk-free way for you to have your claim processed. We don’t charge to take your claim on, we don’t charge while we process your claim, and we don’t charge if you don’t win any compensation. If we do win, we take our fee from the money received, and then give the rest of the money over to you.

How To Claim Compensation For A Luxair Flight Accident

Starting a claim with Legal Expert is very simple. Simply use the number below to speak to a claim advisor. They will take the details of your claim, and then talk you through our new claims process, so that we can get started on your claim straight away.

Contact Legal Expert To Start Your Claim

Legal Expert can help you to sue airlines for negligence. If you think you have a valid reason to make a claim, and are ready to move on to having a solicitor process it for you, then please call us on 0800 073 8804 today. One of our claims team will help to get your claim started.

Additional Resources

We included some informational links above, and here they are again for you:

CAA information on flight safety

Your rights as an airline passenger

How your legal rights as an airline passenger are protected

UK Government information on disabled airline passengers

We also have other related guides on this site, such as:

Claiming for an accident on a package holiday

How to claim for a food allergy

A guide to making a claim against an airline

Edited by Melissa.

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