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Flybe Flight Personal Injury Claims Guide – How To Claim Compensation For An Accident on a Flybe Flight?

Flybe flightThis is a guide to the process of making a compensation claim for a Flybe flight accident. Within it, you should find most of the information and advice that you need, so that you can come to understand why you might be able to make a claim, who would be liable to pay you compensation, and how to proceed with your claim.

Of course, each claim is different, and we cannot pre-empt every potential question. If you need answers that are not in this guide, reach out to one of the Legal Expert claims team on 0800 073 8804
and they will be able to help you.

Select A Section:

A Guide To Flybe Airline Accident Compensation Claims

As long as you are in a position to begin your claim within the standard two-year personal injury claims time limit for international flights, this guide should be of use to you. You will find below, all of the information that you will need to begin making educated decisions about your own claim. The guide starts by giving background information, such as why you might be eligible to make a claim. We will also go over your legal rights as a passenger, and briefly cover the Montreal convention.

The further parts of this guide look at many of the most common reasons that people make a compensation claim for an injury or illness caused by an airline, and this will include:

  • Burns and scalds.
  • Injuries sustained by disabled passengers.
  • Injuries caused by service trolley accidents.
  • Slips, trips and falls.
  • Injuries caused by falling luggage.
  • Injuries caused by inflight turbulence.
  • Food poisoning and allergic reactions to food.
  • Injuries caused by damaged or broken seats.

The last part of this guide gives information that is related to the claim itself. You will find a detailed list of the most common types of damages that claimants receive, and you will also find a table that details typical ranges of compensation for a number of injuries. We also introduce the Legal Expert claims service in this section. This is a simple and effective way for you to have your claim processed, and in an entirely risk-free manner from a financial viewpoint. For more information about this service, or if you have questions about this guide, speak to one of our claims advisors on the number down at the end of the page.

What Is An Air Accident?

Airline fatalities accident statistics

Take a look at the graph above. You will see that fatal airline accidents are actually very rare. It works out that only around 1 in 3,000,000 passengers die in a fatal plane accident. This makes flying the safest mode of transport by far. In comparison, on UK roads, around 1 in every 18,000 drivers or passengers are killed each year. However, it is important to note that a Flybe accident doesn’t need to be a full-blown plane crash. There is a myriad of less serious accidents that could harm a passenger.

No matter how you come to harm at the hands of an airline, Legal Expert should be able to help you with a claim. The best advice would be to speak to one of our claims team on the contact telephone number at the bottom of the guide and explain what has happened. They will then let you know how best we can be of help.

When Are You Eligible To Make An Air Accident Claim?

In order for a personal injury solicitor to be able to process a claim for you, you need to be eligible to claim. In order to be eligible to claim, a third party will have to have been responsible for the harm you have been caused, at least partially.

However, this can often be far from clear cut. Consider these two examples:

  1. A member of the cabin crew rams you with the serving trolley, cutting your leg. Here, it is instantly obvious the airline is liable.
  2. A passenger opens an overhead locker, and a bag falls out and injures you. Who is liable? The passenger for opening the locker? The cabin crew for not securing the locker? Nobody?

As you can see, proving liability could be difficult in some cases, and we recommend that you speak to one of our claims team here at Legal Expert, if you are in any way unsure whether you are eligible to make a claim or not.

Your Passenger Rights When You Fly

You have very specific rights as an airline passenger that your personal injury lawyer will make use of to get you the compensation that you are entitled to. Every airline has to provide these rights to their passengers, even when outside of any airspace where legal jurisdiction exists (more on this below). Every airline gives you the following rights:

  1. You are automatically entitled to claim for personal injuries, and fatalities. There is a standard compensation structure in place to facilitate this.
  2. If you are injured and an airline is liable, then they must provide you with an advanced payment to cover any exceptional expenses, before the claim is fully settled.
  3. You must be compensated for flight delays. The length of the delay that warrants compensation is dependent upon circumstances.
  4. You must be compensated for lost or damaged luggage, once you have informed the airline in writing of the problem.
  5. You must be provided with a copy of your rights in writing. Usually, this is done in the small print of your booking confirmation.

Air Passenger Rights Under The Montreal Convention

The Montreal Convention is a legal framework that has been put in place to ensure that airlines cannot sidestep their liability when flying in airspace that is outside of national boundaries. This legal framework ensures that when you are in international airspace and are injured by the actions of an airline, you have a route to make a claim. Otherwise, no jurisdiction would apply, and there would be no legal way to pursue the airline for damages.

Here at Legal Expert, we understand when the Montreal Convention comes into play, and how to use it to pursue a claim. Speak to one of our claims team today, to learn how we can help you claim.

Airline Accidents And Injuries You Could Claim Compensation For

When it comes to how to make a claim against an airline, the compensation will depend on the type of accident and the harm you have come to. However, some types of claims are much more common, such as:

  • Burns and scalds (caused by spilt food and drinks).
  • Disabled people that are injured.
  • Accidents involving the service
  • Luggage falling from an overhead storage bin.
  • Food poisoning and allergic reactions.
  • Trips, falls and slips.
  • In air turbulence causing injuries.

Each of these common types of claims is covered in their own sections below.

I Was Burned By A Hot Drink On A Flybe Aircraft, Can I Claim?

If you suffer an injury such as a tea burn or a coffee burn, and it was one of the cabin crew who spilt the hot drink (or food), then a valid reason to make a claim could exist. Even if the cabin crew was only partially at fault, for example, they passed a drink to a passenger who then spilt it; you could still be able to make a claim.

Accidents And Injuries To Disabled Passengers

If one of the airline staff such as a member of the cabin crew causes a disabled passenger accident, then a valid claim could exist. The crew of the aircraft, as well as all of the passenger facing ground staff, are put through special training, to learn how to handle disabled passengers. This means that if they fail to take care of a disabled passenger properly, they could be seen as being negligent.

If you believe that a member of the airline staff was negligent, and this led to you being harmed, then Legal Expert should be able to help you to make a claim. Call our claims team on the contact number at the bottom of the guide to learn how. You can find some excellent information in this guide linked below.

UK Government information on disabled person injuries

Aircraft Service Cart And Trolley Accidents

Another aspect of the training that cabin crew receive, is how to safely serve passengers from the service trolley in the cramped space of an aircraft fuselage. Of course, nobody is perfect, and trolley accidents are one of the most common of all flight claims. Typical trolley accidents include:

  • Injuries caused by a freewheeling trolley hitting a passenger.
  • Hot food and drinks falling from the trolley.
  • Passengers tripping over items that have fallen off the trolley.

As long as the accident was the fault of the person handling the trolley, you should be able to make a claim. Legal Expert can help with this, contact us on the number below to proceed.

Aircraft Slip/ Trip And Fall Accidents

Slips, trips and falls are the most common of all airline accidents that passengers make a personal injury claim for. These accidents can happen anywhere, such as:

  • Tripping on the steps while boarding an aircraft.
  • Falling down the steps while disembarking an aircraft.
  • Slipping on spilt water on the aircraft bathroom floor.
  • Tripping over luggage items left in the aircraft aisles.

No matter how your slip, trip or fall happened, we are sure that we can help you claim. Use the contact number down at the end of the guide to find out how.

Passenger Injuries From Falling Luggage

Have you been injured by falling luggage from an over head bin while on an aircraft. The cabin crew have a responsibility to ensure that over head lockers are secure during landing and take off.

Legal Expert could help in establishing who is liable if you are injured by falling luggage from the over head locker. Use the contact number below and speak to one of our claim advisors today.

Unexpected Turbulence Leading To Injury

When a passenger is injured in an accident that was caused by in-air turbulence, the ability to make airline accident claims will depend on whether the airline contributed to the accident in some way. If a passenger is, for example, standing in the aisle and turbulence hits, which in turn, causes them to fall and hurt themselves, then this would be considered an “Act of God”. The airline cannot be held responsible for the weather, and the passenger had chosen to stand up at that time. However, if the airline had contributed to the problem, for example, failing to notify passengers of incoming turbulence, or failing to turn on the seatbelt signs, then a valid claim may exist.

Food Poisoning and Food Allergy Claims

An airline is expected to provide passengers with safe and healthy food and beverages in-flight. If they serve bad food, resulting in a passenger coming down with food poisoning, then there would be a reason to claim.

Similarly, if the airline serves food and does not disclose the allergen content of food fully, leading to a passenger having an allergic reaction, then the airline could be liable to pay compensation.

Damaged And Faulty Seat Injuries

Every plane is regularly inspected to ensure that it is safe. This inspection includes the fittings in the passenger area, such as the seats. Plane seats are an integral part of the safety features; they are used as the anchor for the safety belts. A faulty or damaged seat that causes an injury to one of the passengers could result in the airline being liable for compensation.

What Can My Flybe Accident Claim Include?

Every claim for airline injury compensation is different. However, there are certain types of damages and reasons people are compensated that are very common, and these include:

  • General damages (to compensate for physical harm):
    • Loss of life quality.
    • Permanent disability.
    • Painful recovery.
    • Psychological damage.
    • Pain and suffering.
    • Mental trauma and shock.
  • Special damages (for ad-hoc and financial losses):
    • Loss of future income and prospects.
    • Loss of current earnings.
    • Cost of care.
    • Private medical fees.
    • Travel costs.

If you speak to one of the Legal Expert claims advisors on the telephone number below, they will be able to tell you what kinds of damages you could be able to claim for in your own case.

Personal Injury Claim Calculator

Instead of providing a personal injury claims calculator on this page, we have added this table below. It is based on the judicial guidelines used by the UK legal system to evaluate the worth of a claim. (JC Guidelines)

Injury TypeSeverityCompensationInformation
Toe injuryModerate to severeUp to £49,180Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to complete loss of all toes, mobility and effect on overall foot will be taken into consideration.
Ankle injuryMinor to severeUp to £61,110Here, injuries are going to range upwards from tissue damage (bruising, scrapes, burns, cuts, etc.) through sprains, damage to the muscles and also fractures, to some level of loss of function of the ankle, transmalleolar fracture with possible future amputation.
Foot injuryMinor to very severeUp to £96,150Here, injuries are going to range upwards from lacerations, bruises and other soft tissue injuries, through broken bones, nerve or muscles damage, to paralysis or loss of the foot or to a below-knee amputation because of the loss of the ankle joint.
Leg injuryMinor to severeUp to £120,530Here, injuries are going to range upwards from general tissue damage such as burns, scrapes and cuts, through muscle or nerve damage, fractures either simple or compound, to loss of function or complete amputation of the leg fully above the knee with consideration for the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.
Hand injuryMinor to seriousUp to £96,150Here, injuries are going to range upwards from lacerations, bruises and other soft tissue injuries, through broken bones, nerve or muscles damage, to paralysis or total loss of the dominant hand.
Wrist injuryMinor to severeUp to £52,490Here, injuries are going to range upwards from tissue damage (bruising, scrapes, burns, cuts, etc.) through sprains, damage to the muscles and also fractures, to some level of loss of function of the wrist to fractures where an arthrodesis has been performed.
Arm injuryModerate to severeUp to £120,270Here, injuries are going to range upwards from general tissue damage such as burns, scrapes and cuts, through muscle or nerve damage, fractures either simple or compound, to loss of function or complete amputation of the arm fully (at the shoulder).
Finger injuryMinor to severeUp to £32,210Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to severe fracture, partial amputation, impairment of grip and reduced function, complete loss of one or more of the fingers.
Thumb injuryMinor to severeUp to £48,080Here, injuries are going to range upwards from damage to the soft tissue that could include lacerations, bruising, cuts, etc. through fractures, dislocations and nerve damage, to complete loss of one or both thumbs.
Back injuryMinor to severeUp to £141,150Here, injuries are going to range upwards from damage to the soft tissue of the back such as lacerations, burns, scrapes, etc. through damage to the vertebrae, muscle damage or sprains, to either complete or partial paralysis, possible combination of incomplete paralysis and significantly impaired bladder, bowel and sexual function.
Neck injuryMinor to severeUp to £130,060Here, injuries are going to range upwards from damage to the soft tissue of the neck such as lacerations, burns, scrapes, etc. through damage to the vertebrae, muscle damage or sprains, to either complete or partial paralysis, or incomplete paraplegia or resulting in permanent spastic quadriparesis.
Food IllnessSevere Toxicosis£33,700 to £46,060Causing serious acute pain, vomiting, diarrhoea and fever, requiring hospital admission, severe impact on life and work.
Food Poisoning Minor £800 to £3,460Diarrhoea, stomach cramps clearing in a few days or weeks.

To get a more accurate idea of how much you could claim, use the number below to speak to one of our claims team.

No Win No Fee Injury Compensation Claims Against Flybe Airline

Legal Expert can provide our services under a No Win No Fee. We won’t charge to start working on your claim, and we won’t charge as we process your claim. If we fail to win you any compensation, we still don’t charge. The only time we do charge is when we have received a compensation payment for you. We will then deduct our fee from the amount received, and give you the remainder.

Make Your Claim With Our Airline Compensation Injury Experts

We can help with most air accident claims, from simple slip, trip and fall claims to fatal accidents due to gross professional negligence. Call our claims team on the number below, and explain what happened. They will advise you on how best to proceed. We always try to win the most compensation possible for your specific case and do everything that we can to ensure the success of your claim.

Contact Us

Do you believe that you have a valid reason to claim compensation from Flybe, for an injury or illness that they caused? If so, please give us a call here at Legal Expert on 0800 073 8804
today. Once one of our claims experts knows a little more about your claim, they will offer you some free legal advice on what to do next.

Additional Resources

You may find the links below to be useful:

UK Government information on disabled person injuries – Information from the government on your rights when disabled and flying.

Your rights as an airline passenger – What rights do you have as a passenger? Find out here.

The Montreal Convention – Find out more about what this international agreement is, and how it works.

You may also find these guides, located elsewhere on this site, to be of use:

A guide to holiday accident claims – This is our main holiday accident claims guide.

How to claim for professional negligence – A guide on claiming compensation when professional negligence on the part of someone else caused you to be injured.

Claiming for an airline accident – Airline accident and injury claims.

Edited by Melissa.

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