Obtaining CCTV Accident Footage For A Personal Injury Claim

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How CCTV Footage Could Help You When Making A Personal Injury Claim

By Stephen Hudson. Last Updated 8th July 2024. Have you been involved in an accident that has caused you to suffer unnecessarily due to the fault of another? If you have been harmed due to a breach in the duty of care owed to you and could prove someone else was liable, then you might be able to make a personal injury claim for compensation.

Whether you have been involved in an accident at work, in a public place, on the roads or anywhere else, there may be CCTV footage of the incident. But, you may wonder what sort of a role CCTV of an accident could have in the personal injury claims process, and if you can get CCTV footage of a car accident, public place accident or workplace accident you were involved in. This is what this guide has been created to help you with.

We will explain all you may need to know about CCTV rules and regulations, including who can view CCTV footage, what the CCTV recording retention period might be, and how to get traffic camera footage in the UK to help with your claim. We’ll also explain a little about the personal injury claim process, and we’ll show you how to obtain CCTV footage after an accident with the assistance of our lawyers.

If you’d like to know more about how we could help you request CCTV footage of yourself, or you’d like to begin a claim, simply call 0800 073 8804. Otherwise, why not read below to find out more about how the CCTV of an accident could help with a personal injury claim.A pair of CCTV cameras.

Select A Section

  1. Could I Request CCTV Footage Of My Accident?
  2. What Is The Role Of CCTV Footage In Accident Claims?
  3. What Other Evidence Could You Obtain To Aid A Personal Injury Claim?
  4. Accident And Injury Compensation Claims Calculator
  5. Personal Injury Claims With A No Win No Fee Solicitor
  6. Essential References

Could I Request CCTV Footage Of My Accident?

According to the Information Commissioner’s Office ICO, GDPR requirements that need to be followed by CCTV operators include:

  • Making sure people know they are being filmed
  • Explaining why CCTV is being used
  • Controlling who has access to CCTV
  • Deleting the footage when it is no longer required

If you had an accident that wasn’t your fault and was wondering if you can get CCTV footage of this, this guide may be of use to you. You may be wondering can you obtain CCTV footage of an accident that you are involved in by law? According to the government’s website, you are allowed to request CCTV footage of yourself. You would be required to make a request for your CCTV accident footage from the owner of the system. You may be able to request CCTV footage with a letter template found online, but you could simply write a letter, asking for the footage under the Data Protection Act.

What Is The Role Of CCTV Footage In Accident Claims?

Obtaining CCTV footage for an insurance claim is useful because it can be used as evidence to support the claim. CCTV footage can help prove when and how the accident occurred. It could also help with proving who was liable for the accident.

If CCTV footage can prove that another party was liable for the accident, it could help with proving that your case meets the personal injury claims eligibility requirements.

Eligibility in a personal injury claim is determined by these criteria being met:

  • A third party owed you a duty of care in the time and place of the incident, under the relevant law.
  • They breached this duty. For example, they acted unlawfully and caused an accident.
  • As a direct result of this breach, you suffered physical injuries and/or psychological harm.

The duty of care is a legal responsibility to keep you safe from harm. The nature of this duty and which law guides it depends on where the accident happened:

As well as answering questions like, ‘Can I request CCTV footage of an accident?’, we can help you learn if you have a valid personal injury claim. All you need to do to reach us is call the number above or use our live chat service.

How Long Could CCTV Footage Be Kept?

As there are no legal requirements for businesses to obtain and keep CCTV footage, there are no laws as to when businesses or individuals can delete their footage. Under GDPR requirements, if a business/individual has data, including CCTV footage, of another person, it should be deleted when no longer required. However, this could be considered a subjective decision and some businesses may keep this information longer than others.

The police, in general, recommend that footage should be kept for 31 days, unless a crime or major event has been captured on the camera, whereupon it may need to be accessed as part of any investigation into such an event.

What Other Evidence Could You Obtain To Aid A Personal Injury Claim?

Not only could CCTV accident footage provide good evidence as to the events of an accident, there are other forms of evidence that could also be drawn upon to provide proof of liability as well as proof of the injuries you have incurred in an accident that was not your fault.

  • Witness evidence – Witnesses that were not connected to the accident may provide an account of the events that could help to strengthen your claim.
  • Photographic evidence – Whether you have collected photographs of the scene of the accident or of your injuries, these may also be useful as part of a personal injury claim.
  • Medical evidence – You would be required to attend a medical appointment as a part of any personal injury claim. The evidence collected at this appointment could be used to value your claim.
  • Financial evidence – Whether you have experienced earning losses, medical costs or other costs associated with the accident or your injuries, keeping evidence of these losses and costs could make it easier for you to claim for them.

Accident And Injury Compensation Claims Calculator

Compensation payouts for each personal injury claim vary. They are influenced by factors such as the exact injuries you are claiming for, their severity, and the impact they’ve had on your life.

Following a successful claim supported by evidence such as CCTV footage, you will receive compensation for general damages. This type of compensation is meant to cover you for the pain and suffering your injuries have caused.

Those who value this head of claim may refer to the Judicial College Guidelines (JCG) for help. This document offers guideline compensation brackets for different types of injuries. We have included some of the brackets listed in the 16th edition of the JCG in the table below.

This table should be viewed as a guide only.

Multiple Serious Injuries And Significant Personal CostsSevereUp to £500,000+
Amputation of ArmAmputation below the elbow (b) (iii)£117,360 to £133,810
DeafnessTotal deafness (b)£110,750 to £133,810
NeckSevere (ii)£80,240 to £159,770
Back InjurySevere (iii)£47,320 to £85,100
Head InjuryLess Severe£18,700 to £52,550
Shoulder InjurySevere£23,430 to £58,610
Hand InjuryLess Serious Hand Injury£17,640 to £35,390
Skeletal InjuriesMultiple Fractures Of Facial Bones£18,180 to £29,220

If you are eligible to claim for general damages, then you may be able to claim for an additional type of compensation called special damages. This may be included to cover financial losses or expenses directly related to your injuries and the incident that caused them. For example, you may have experienced a loss of earnings due to taking time off work to recover. Special damages could compensate you for your past and future lost earnings.

Contact our advisors today to learn more about how much compensation you could receive if you have a valid claim. They can also answer other questions you may have, such as how you may be able to acquire CCTV footage as evidence for your claim.

Personal Injury Claims With A No Win No Fee Solicitor

You could consider getting support from a solicitor if you have valid grounds to make a personal injury claim and you’ve been obtaining CCTV footage to help build your case. Our advisors can discuss your claim and may connect you with one of our No Win No Fee solicitors.

If it’s determined you have a strong case that meets the eligibility criteria, one of our No Win No Fee solicitors could offer to help with your claim under a Conditional Fee Agreement (CFA). With this type of agreement, you won’t be required to pay upfront or ongoing fees for their services. It also won’t be required for you to pay your solicitor for their services if your claim does not succeed.

In successful claims, your solicitor can take a legally capped percentage from the compensation awarded to you. This is often called a success fee.

Contact us today for more advice on making a personal injury claim with a No Win No Fee solicitor. You can reach our free service by:

Essential References

We have lots more guides on personal injury claims which you can browse below: 

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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