River Island Accident Compensation Claims

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How Much Compensation Can i Claim For A River Island Accident?

Have you been injured in a branch of River Island, in an accident that was not your fault? If you are a River Island customer who suffered a personal injury in a shop, or a retail employee, or agency worker, who suffered an accident on a River Island premises, which was due to negligence on the part of the store or business, you could be entitled to make a River Island River Island accident claimqaccident claim. Whether your injury took place on the shop floor, a changing room, storage area, or a distribution or warehousing centre run by the River Island business, you can make an accident in shop claim, for your injury.

We are Legal Expert, a legal advice service who work hand in hand with some of the country’s top personal injury solicitors, to help victims claiming compensation against River Island and other high street stores. Call 0800 073 8804 to speak to one of our friendly advisors, to see if you could make a River Island accident claim today.

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A Guide to River Island Accident Claims

River Island is a British chain of high street shops, known for selling men, women and children’s fashions with an urban edge, at an affordable price. The chain is a private company, owned and run by the family of the store’s Founder and Chairman Bernard Lewis. The company has over 350 high street stores in the UK, Republic of Ireland, Asia, South America and the Middle East as well as four retail websites.

Like any other retail business in the UK, River Island is required by law to protect the health and safety of its customers and staff. Certain practices that River Island can put in place to avoid causing accidents in their shops, include:

  • Appoint a Health and Safety Officer at each branch, who is responsible for ensuring correct Health and Safety regulations and practices are upheld.
  • Conducting regular risk assessments, to identify potential hazards that can cause accidents.
  • Ensuring that control measures are put in places to mitigate the risk caused by hazards.
  • Ensuring an up to date Health and Safety poster is displayed where it is visible to staff.
  • Ensuring that staff undergo correct Health and Safety training. This includes training on how to not injure themselves when using store equipment, such as the correct way to lift heavy items.

Can people who are injured in a River Island store make River Island accident compensation claims? The answer is yes. If the injury that happened could have been avoidable if River Island upheld the above duties, then you could make a River Island accident claim for compensation. This guide to River Island Accident Claims will give you all the information you need to know for claiming compensation for an accident in a shop, including how much money you could be paid for your injuries.

Common River Island Accident Compensation Claims

What are the most common accidents in shops like River Island? There are some accidents which are common in retail environments. These accidents can involve customers, members of staff or agency staff.

Common types of accidents in retail stores:

  • River Island slips, trips and falls
  • Items falling from displays or shelves
  • Manual handling injuries
  • Displays becoming loose and crushing customer or staff
  • Till displays becoming loose and crushing customers and staff
  • Queue barriers falling and injuring customers or staff
  • Staff falling off step ladders or store ladders

There are also common retail accidents which occur in storage areas, warehouse or distribution centres, these include:

  • Forklift accidents
  • Palette and raking injuries

We will now look at some of these common injuries in more detail reviewing how they are caused, the possible effects on the victim, and review under what circumstances you can make a River Island compensation claim.

River Island Slips, Trips and Falls

Slips, trips, and falls should be taken very seriously by retailers like River Island. The Health and Safety Executive (HSE) has reported that slips, trips, and falls are the most common category of workplace injury. What’s more 40% of these type of accidents cause further medical complications. Although unavoidable accidents will happen, a large number of slip, trip, and fall accidents take place because shops and other premises have missed potential hazards in their risk assessment and/or not put appropriate control measures in place to mitigate the risk these hazards pose.

Do you think you are entitled to claim compensation for falling in a River Island store? Customers and members of staff are entitled to claim compensation for injuries caused by River Island slips, trips and falls, if they can prove that the accident happened as a result of negligence on the part of the store. For example, a customer who slipped on some fallen grapes in a branch of Marks and Spencer, and had to undergo shoulder replacement surgery, was awarded £25,000 in compensation in 2009. If you think you can claim compensation for falling in a River Island store, contact Legal Expert today, to see if you have a valid case.

River Island Escalator Accidents

Sadly there have been some high profile accidents that have taken place in retail stores, department stores and shopping centres that have involved shoppers being seriously injured or killed by escalators. These injuries include customers falling on escalators, for example, an elderly woman died in 2013 in a branch of House of Fraser, whilst another shopper died when she fell on an escalator in a Debenhams department store. As well as falls there have also been serious injuries where shoppers have been dismembered or killed when they have been “swallowed” by an escalator, or choked if a piece of clothing they are wearing, such as a scarf or tie, has been caught in a moving escalator.

Stores such as River Island must put in place proper procedures to prevent escalator accidents. This includes ensuring they follow health and safety regulations around escalators and having procedures in place to stop escalators becoming overcrowded during busy times. Control measures like updating the design of the escalator if it is very old, making sure the emergency stop button is sign posted and visible, or removing trip hazards can also help avoid escalator accidents in River Island and other department stores.

Storage and Racking River Island Accident Claims

Storage and racking related injuries are sadly common for retail workers and customers alike.

The first category of accident tends to affect retail workers more, which is manual handling-related injuries. Manual handling injuries can happen on the shop floor, in storage areas or distribution and warehousing facilities. They are related to the incorrect handling of goods by hand. According to Healthy Working Lives, manual handling injuries should be taken very seriously by employers. One-third of reportable injuries lasting over three days are manual handling injuries. What’s more, an estimated 12.3 million working days are lost each year due to manual handling-related injuries.

Employers like River Island must take responsibility to protect staff from manual handling injuries. Staff must be trained on how to lift heavy objects correctly, working in teams where necessary. They are also responsible for ensuring that staff only lift objects within their guideline weights, to prevent an accident from taking place. This includes educating staff about only lifting within their guidelines weights and where it is appropriate to work in teams.

Another storage and racking related injury at River Island and similar retail stores is the issue of, shelving, or on the shop floor display items becoming loose and potentially crushing members of staff and customers. For example, tragedy struck in 2017 when a ten-year-old boy was killed by a queue barrier, which doubled up as a till display in Topshop, when it fell on him. Similar incidents have happened involving palettes and shelving falling on staff in storage environments.

Accident at River Island Claims

Under the 1974 Health and Safety Act, River Island has Duty of Care to protect members of the public shopping or working on their premises. As we have established River Island must enforce its duty of care by practicing proper health and safety processes and following correct regulations and procedures. Therefore if someone is injured in a branch of River Island, and can prove it was due to the store or business neglecting their duty of care to the public, they can make a River Island accident claim for compensation.

These guidelines, established in 1990 by the House of Lords, defines what is a breach of a business’s duty of care:

  1. The harm must have occurred to due to the retailer’s/employers action, or inaction. The harm also must have been foreseeable to the employer.
  2. There must be a relationship between the claimant and defendant, for example, store owner and patron, or employer and employee.
  3. There must be a reasonable cause to impose a liability (legal responsibility) of duty of care onto the establishment the claim is being made against.

If it can be proven then that negligence on the part of River Island was the cause of your accident, you could an accident at River Island Claim.

Claiming Compensation Against River Island for Injuries at Work

The following injuries are some of the most common injuries suffered by retail workers in the workplace:

    1. Overexertion and musculoskeletal injuries
    2. Fractures and bruises
    3. Repetitive strain injuries
    4. Cuts

As well as following correct regulations, River Island can protect staff from accidents at work by ensuring they have a culture where upholding health and safety is seen as an important benefit to the business. Rushing during busy times can cause distraction and corners to be cut, which can cause accidents. Ensuring staff are adequately trained and less experienced staff are supervised in potentially dangerous activities are a simple way to reduce the likelihood of accidents.

Workers who were involved in an accident at River Island that happened as the result of the company’s negligence can make an accident at River Island claims for compensation. If you were involved in such an accident, call Legal Expert now on 0800 073 8804to enquire about claiming compensation against River Island.

Accident at River Island claims for shoppers

As established, River Island like all retail businesses is legally required to take all reasonable measures to prevent accidents that can harm shoppers on their premises, from taking place.
If you were injured whilst shopping at River Island, in a preventable accident that happened because of negligence on the part of the store, then you could make an accident at River Island claim for compensation. Call us on 0800 073 8804 to see if you can make a River Island claim for compensation.

Claiming Compensation Against River Island

Claiming compensation against River Island requires evidence of your injury and evidence that it was caused by negligence on the part of the store. If at the time you took photographs of the hazard that caused the accident and your injury, this will greatly help. If you were able to get the contact details of any eyewitnesses then this will also help your personal injury solicitor collect evidence to help your case. If you were unable to do this at the time then your personal injury solicitor can help you gather evidence against River Island at a different stage in the process. Reporting an accident in a shop is an important part of the process. Every River Island store is required to record every accident at that takes place in store in their Incident Log Book. Another step that will help your case is to check that they recorded the details of your accident and the injury it caused accurately, as this will count as evidence when you are claiming compensation against River Island.

How much Compensation can I Claim for a Personal Injury in a Shop?

How much compensation River Island accident compensation claim be worth? Commonly, victims of serious accidents have claimed tens of thousands of pounds, sometimes even hundreds. It depends on the extent of the injuries you sustained, the level of negligence enacted by the business and individual circumstances. All River Island Accident Claims are different, so we will estimate the amount of compensation you can receive on a case by case basis. Therefore please use this table as a guideline to estimate how compensation much you can claim for a personal injury in a shop.

Legal Expert can give you a more accurate idea of how much compensation you could claim for your personal injury in a shop. Call us today on 0800 073 8804 to speak to an understanding advisor about your injury.

River Island No Win No Fee Claims:

Legal expert works with personal injury solicitors that offer a Conditional Fee Arrangement (CFA), popularly known as a “no win no fee” service. This means that you do not have to pay an upfront fee when you make your River Island accident compensation claim. You only pay, if your case is successful. Making a River Island No Win No Fee claim less stressful for you, because there is no financial risk on your part.

How can Legal Expert Help you make a River Island Accident Claim?

If you were injured in River Island, due to the store’s negligence, then Legal Expert can help you in claiming compensation against River Island. How does the process work for making your River Island accident claim? First of all Legal Expert will arrange a free consultation for you, between you and a personal injury solicitor. They will give you legal advice and establish whether or not your accident at River Island claim is legitimate. If the solicitor believes the case is legitimate then we will help you collect incriminating evidence against River Island. This process includes: contacting witnesses and going through your medical records, to determine the extent of the injuries that you sustained. You can also make a River Island no win no fee claim if you wish. You will only pay your fee if your case is successful, so this involves no financial risk to you.

See if you can make a valid River Island accident compensation claim and begin your process today. Call Legal Experts to speak to us now.

Why choose Legal Expert for your River Island Accident Claim?

We are Legal Expert. We are a trusted legal advisory service, which works with some of the UK’s top personal injury solicitors (some of which have over 30 years of experience), to help victims claim compensation for a personal injury in a shop. Whether you were an employee (contracted or agency worker) or an employer who was injured in a shop due to the company’s negligence, we can help you to make a River Island accident claim, potentially for thousands of pounds. If you were injured in another retail store, in an accident that was not your fault, we can also help you make an accident in shop claim.

If you think you have a legitimate River Island accident claim , or a personal injury claim against another fashion store, call Legal Expert today on 0800 073 8804 to speak to an understanding advisor. We will review your case and match you with a personal injury lawyer, who can help you claim the compensation you deserve.

Useful links

No Win No Fee Compensation Claims Guide and Free Advice
A complete guide to making a “no win no fee” compensation claim with LegalExpert.co.uk.

Marks and Spencer Accident Claims – How much Compensation can I Claim?
Help and advice on making compensation claims if you were injured in Marks and Spencer, due to the company’s negligence.

How Much Compensation Can I Claim For A Warehouse Injury?
Help and advice on making compensation claims if you have sustained a warehouse injury, due to another’s negligence.

How Much Compensation Can I Claim For A Slip, Trip or Fall Claim?
Help and advice on making compensation claims if you have had a slip or a fall due to another’s negligence.

How Much Can I Claim For A Manual Handling Injury?
Help and advice on making compensation claims if you have had a manual handling injury due to another’s negligence.

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