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How Much Compensation Can I Claim For A Hairdresser Injury?

By Daniel Archer. Last Updated 9th June 2022. A trip to the hairdresser is usually a routine process. A regular feature of many people’s lives, a haircut in a salon, barber’s, or another venue might seem inconsequential. However, accidents can potentially happen while receiving a haircut in one of these venues. If you have been injured or harmed during an appointment, then enquiring with a legal professional about making a hairdresser injury claim could prove beneficial.

In many situations, hair damage claims can be the best way to repair the damage stemming from an accident. This could be financial, medical, personal, or psychological. In this guide, we will examine the various hairdressing compensation claims that have resulted from cases of hair salon negligence and more.

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A Guide to Hairdresser Compensation Claims

Hairdresser Compensation

Hairdresser Compensation

Incidents involving hairdressers are not uncommon. Many of these incidents might be relatively minor, the result of a sharp object being used in a rushed manner. Small cuts caused by scissors, for instance, will usually heal within a number of days. But hairdressing venues can potentially harm clients in a number of different ways. The use of chemicals during certain procedures, the use of electrical equipment, and the use of very hot objects can lead to injuries of a more serious nature. In situations such as these, people’s thoughts quickly turn to hairdresser compensation.

In this guide, we will discuss a variety of different factors common to the majority of hairdressing compensation claims. This will include a discussion of the various types of injuries, recommended courses of action, liability for injury, and potential settlement amounts. If you are considering legal action or suing a hairstylist, then this information could prove essential. Finally, we will also discuss the process (and benefits of) hiring a professional law firm to represent your case.

What to do if you are Injured by a Hairdresser

Following an injury in a hairdressing appointment, there are a number of steps you should take. First and foremost, seeking medical attention for any injuries is of paramount importance. Once you have received treatment and are satisfied with your well-being, then it may be time to consider the legal implications of the accident. If you are thinking about making a compensation claim, then we recommend a number of steps. You should consider:

  • Keeping Records: before you move forward with a compensation claim, it is important that you gather evidence of your claim. Part of this stage is being sure to keep any records relating to the accident. This can be appointment cards, emails, phone records, or similar. This information can be used to corroborate your story and ratify your version of events.
  • Taking Notes: when preparing hairdressing compensation claims, one of the first pieces of information you will be asked to present will be the details of the organisation you wish to make a claim against. It might be either the individual hairdresser or the business itself. This will differ on a case by case basis. Some hairdressers work in a self-employed or freelance capacity, while others are employed by the business. Find out as much information as you can about the people and businesses involved in your case and have this information to hand.
  • Seek Medical Help: we advise that clients seek medical attention as a first priority. However, this does not end after one appointment. Your ongoing medical care can form an important part of the claim. Asking your doctor about long-term health implications of an accident can be important and you may wish to gather doctor’s notes, prescriptions, and x-rays (if any of these are available) as part of your gathering of evidence.
  • Contact a Legal Professional: once you have this information, it can help to have a professional opinion on the matter. Making hairdressing compensation claims can be complicated. Thankfully, you do not need a specialised team of hair lawyers to assist you. Our compensation claims team will likely be better informed and will possess many years experience in the field. If you would like to consider legal action, then taking advantage of our free legal consultation can be an important first step.

Your actions following an accident can have a big influence on any potential claim you make. If you are interested in legal action, the next section will detail the first steps you should take.

How to Begin a Hairdresser Compensation Claim

Hairdressing compensation claims are rarely simple. In addition to a large amount of paperwork and administrative duties, even knowing when and where to begin can be tough. Even a small claims court hairdresser claim can be complex. This is why we recommend that people turn to a law firm. Legal professionals can ensure that you have all of the required information and evidence when presenting a case. If you would like to learn more, our free legal consultancy can easily be arranged.

Hairdresser injury

Hairdresser injury

After you have suffered a hair-related accident, your mind might be full of questions. You might find yourself asking, can you sue a hairdresser for a bad haircut?” or frantically searching the internet with phrases such as, “my hair stylist fried my hair.” However, this information – and anything related to hairdressing compensation claims – can be found with one simple phone call. If you do choose to arrange a consultation session with us, then we can provide you with a wealth of informed, experienced information.

For instance, we can take a look at any information you have gathered already. We have plenty of experience with hairdressing compensation claims, as well as compensation cases of all sorts. We can examine the evidence and tell you the likelihood of you winning compensation. If we believe that you have a case, we can take a few steps. We can arrange for you to meet with a local doctor, who will provide a full medical evaluation and report on the lasting consequences of your accident. We can gather further evidence, potentially including CCTV footage. We can even operate on a ‘No Win No Fee’ basis, dramatically reducing the costs you pay before the case is settled. We will delve deeper into this matter later in the guide. But for those who are wondering about how to begin a claim, a quick call to our claims team can be the best place to get started.

Types of Hairdressing Injuries

The thought of accidents taking place during a hairdresser’s appointment might seem strange to some. But the myriad ways in which you can suffer an injury during such an appointment might enlighten you to the various legal cases which we pursue. These can include:

  • Allergic Reactions: due to the various chemicals used during some hair procedures, clients can have allergic reactions to various different products.
  • Poor or Insufficient Training: training and education in the various hair-related disciplines are important. With complex equipment, various chemicals, and many sharp objects, properly trained hairdressers are expected to know how to avoid injuring their clients.
  • Slippery Floors: floors and surfaces will need to be kept clean throughout the day. Spillages and even the cleaning itself can lead to people slipping and falling on the property. If this slippery area is not correctly signposted, then there may be a case for negligence.
  • Contaminated or Unsanitary Instruments: the equipment used during appointments should be clean. If unsanitary or contaminated equipment is used, it might pass on an infection. If this is the case, then the client might be due compensation.
  • Burns and Cuts: the chemicals used by the hairdresser may lead to burns, either of your hair or your skin. In addition, cuts from blades, scissors, and other sharp objects are also common. Such injuries can vary in severity.
  • Hair Damage or Losses: it is possible for a client’s hair to get damaged through the use of the wrong products or incorrect use of the right products. Hairdressing compensation claims can also be made for hair damage or losses caused by the negligence of your hairstylist.

There are many ways in which you might have been harmed during a hairdressing appointment. If any of the above injuries were suffered by you (or any other type of injury), then a compensation claim might be necessary.

Who is Liable for an Injury Sustained in a Hair Salon?

In cases such as these, there is no single correct answer as to who is liable. Rather, it can change from case to case. The unique circumstances surrounding your accident will likely determine whether the hairdresser is liable for the injuries you sustained or otherwise. Some of the examples below can help you understand the extent of the liability as it relates to your hairdresser. Incidents can include:

  • Slip and Trips: if you sustained injuries from a slip or trip at the salon – particularly if the floor was cluttered, wet, or contaminated – the salon could possibly be held liable. They are considered to have a responsibility to either keep floors clean and free of hazards or to signpost said hazards during the cleaning process. If they fail on either count, then the salon (or any other business) might be liable.
  • Accidental Injury: if you were burned or cut by the stylists due to their own carelessness or because they were not properly trained to use the tool or equipment properly, compensation from hairdresser or salon appointments will likely depend on the specific employment contract of the individual. They might be self-employed, freelancing, sub-contracting, or employed by the salon. Depending on their status and their respective insurance policy, your claim may be directed at different parties.
  • Chemical Burns: matters involving chemicals can often be categorised in a similar manner to accidental injuries. Often, the employment status of the individual will be of some consequence. In addition, their training and education on the matter may be called into question. Should they work for a business, for instance, that business may be responsible for their training with the chemical products and, thus, could be liable for the injury.
  • Faulty Equipment: instances in which an accident has been caused by faulty equipment can be slightly different. Depending on how well the equipment was maintained and inspected, and whether the error was due to a manufacturing fault, the liability could belong to either the business owner or the equipment manufacturer.

Trying to determine liability can be one of the most difficult parts of any compensation claim. If you are at all confused, discussing the matter with a professional can be very helpful.

A Hairdresser Ruined My Hair, What Are My Rights?

If you find yourself asking, “can you sue a hairdresser for ruining your hair?” or wondering whether “when a hairdresser cut my ear compensation claims could have been made?”, you may be interested in the various ways in which compensation claims can work. Hairdressing compensation claims can be made against hairdressers for damages to your hair caused by fire, professional negligence of the stylist, use of wrong chemicals, criminal assault, and many other reasons. Indeed, hair damage claims can include (but are not limited to) the following issues:

  • Balding: The use of wrong or dangerous products on your hair may cause bald patches or cause your hair to start falling out after cells become damaged. It is possible to file hairdressing compensation claims when balding has been caused by an accident.
  • Scalp Dermatitis: Scalp dermatitis is a skin condition that causes stubborn dandruff, as well as red and scaly patches to appear on your scalp. The infection can also affect other parts of your body. Scalp dermatitis can be caused by overexposure or treating the scalp with harmful chemicals. It can also be caused by a hairstylist using highly caustic chemicals on a client’s hair.
  • Burned Hair or Scalp: If a styling procedure or faulty (or incorrectly used) equipment causes your scalp or hair to get burned, you may be able to make a claim. Such cases can find the equipment manufacturer, the individual, or the business liable for compensation.
  • Brittle Hair: The incorrect use of chemicals and equipment can cause your hair to become thin and brittle, potentially resulting in a loss of hair. If the brittle nature of the hair can be proved to have been caused during an appointment, you may have a case for legal action.
  • Patchiness: Patchiness, including bald patches or uneven cuts, can be aesthetically displeasing. In certain situations, this may mean you have a case for compensation.
  • Psychological Damages: It is possible to claim for compensation for the psychological and emotional damages that the loss of your hair may have caused you. Hair loss and damages can cause a great deal of embarrassment and social anxiety. This can become particularly taxing and can damage your mental health.

Even if the particular circumstances of your case do not appear in the above list, it does not mean that you do not have a claim. To find out more, contact our team today.

Can I Sue A Salon For Damaging My Hair?

The answer to this question can depend on a variety of factors. For example, you generally cannot claim if your hairdresser has ruined your hair. If the scenario is simply that you are not happy with the finished product of your haircut, this is typically not enough to be able to make a claim for compensation. To make a successful compensation claim, you need to have been caused some kind of harm due to negligence.

For instance, if your hairdresser has ruined your hair with bleach, and caused bleach burns to your scalp, this can be more likely to be considered negligence, especially if they did not warn you of the risks involved.

Bleach does have certain risks attached such as chemical burns or broken/brittle hair. If a hairdresser uses bleach and is not properly trained in how to do so, then this could be considered the negligence of their employer.

Additionally, if your hair is damaged beyond repair, causing permanent cosmetic damage, then this could potentially impact your mental health, particularly anxieties about your appearance. If negligence is the cause, then you may also be able to claim for the psychological trauma that has been inflicted.

If you have any further questions about how to claim for hairdresser negligence that has caused you harm, please get in touch.

Health and Safety Legislation for Hair Salon Operators

Hairdressers and salon operators in the UK are bound by the law to adhere to health and safety legislation. Such legislation aims to protect visitors and works staff at these business premises from injuries due to salon accidents or similar incidents. As such, there are a number of policies which are advised and required of hairdressing businesses. These include (but are not limited to):

  • Employees Must Conduct Patch Testing for Hair Colouring Products: the law requires that hair strand tests must be carried out before hair colouring products are applied to a client’s hair. This is designed to ensure that it is the right colour and that the chemicals contained in the dye do not cause allergic reactions or damage the client’s hair. This is mandatory, even for organic hair dyes.
  • Hair Stylists Must Be Properly Trained and Instructed: Salons owe a duty of care to their clients to ensure that the stylists they employ to work on clients hair are skilled and competent professionals. Stylists should possess information – such as knowing the right time to remove products from a client’s hair, so as to prevent damage to the hair and scalp – and they should understand how to take safety precautions to protect the clients.
  • Proper Disposal of Products: The Control of Substances Hazardous to Health Regulations (COSHH) Act from 2002 regulates the way in which salons use, store, and dispose of chemical solutions such as perming lotions, peroxide powders, and other chemicals. These substances can be hazardous to the environment if they are not disposed of correctly.
  • Regular Testing of Electrical Appliances: Salons are also expected to conduct regular testing and maintenance of their electrical appliances and gadgets, as stipulated by The Provision and Use of Work Equipment Regulations Act of 1998.

If any of the above guidelines are not implemented or adhered to, then you may have a claim for compensation.

How Much Compensation Could I Claim for an Injury Caused By A Hairdresser?

The amount of hairdresser accident compensation you could receive can be based on many different factors. To receive compensation from such a claim, you need to prove that your injuries were caused by negligence on behalf of the hairdresser. Your compensation can consist of:

  • General damages – This amount relates to the way the injury or injuries caused by the accident have impacted your quality of life. The potential general damages amount can be based on aspects including the severity of the injury, whether any permanent damage was caused and how negatively you’ve been impacted by the injury.
  • Special damages – These relate to the financial losses caused by the injury. This can include loss of earnings, damage to your property (such as your clothes or car) or the cost of nurses or carers needed due to requiring help in everyday life. It’s important to note that, when claiming for financial losses, you need evidence such as invoices, bank statements and receipts to illustrate the amount of the losses.

The figures below have come from the sixteenth edition of the Guidelines which are the most up-to-date version, published in 2022. Please remember that these figures only provide you with an idea of what you could receive for general damages.

Injury TypeSeverityCompensation BracketDescription
LegSevere (i)£96,250 to £135,920These leg injuries are the most serious short of requiring some form of amputation.
Foot(b)£83,960 to £109,650Where one foot has been amputated.
KneeSevere (i)£69,730 to £96,210A serious knee injury that involves joint disruption, gross ligamentous damage and loss of function amongst other issues.
Post-Traumatic Stress DisorderModerately Severe£23,150 to £59,860A better prognosis than more severe cases will be achieved because of professional help.
BrainLess Severe£15,320 to £43,060A good recovery will be experienced by the injured person meaning that they’re able to take part in normal social life and return to work.
Achilles TendonMost SeriousIn the region of £38,430The tendon and peroneus longus muscle have been severed causing swelling and cramp as well as other issues.
ToeSevere£13,740 to £21,070Examples of injuries in this bracket might include severe crush injuries that have resulted in the amputation of one or two toes (other than the great toe).
HandModerate£5,720 to £13,280This bracket covers injuries such as penetrating wounds, crush injuries and deep hand lacerations.
EyeMinor£3,950 to £8,730Minor eye injuries include those caused by being struck in the eye and being splashed by liquid.

Other special damages you may be able to claim include healthcare costs, travel costs and future loss of earnings, if your injury is long-term or permanent, resulting in you being unable to work. To learn more about the potential hairdresser accident compensation you could receive, please contact us for free legal advice using the above details.

How Much Compensation will I get for an Injury Caused by a Hairdresser?

Compensation may be awarded only after taking multiple factors into consideration. The main factors include the type and severity of the injury, as well as extent of the negligence and any foreseeable negative implications. Because of this, it’s almost impossible to give a correct prediction of the exact amount you will receive as compensation.

If one of our No Win No Fee solicitors is supporting your hairdresser injury claim, then they can assist with calculating the potential value of your claim. Solicitors may use the Judicial College Guidelines for reference when working out the value of general damages in a personal injury claim.

For an estimation based on the details of your case, get in touch with our team today.

No Win No Fee Hairdresser Compensation Claims

We offer clients a ‘No Win No Fee’ policy. Such an arrangement has many advantages. If you are considering legal action, for example, one of the biggest challenges can be hiring legal professionals to help you. Often, they will require money to be paid either upfront or during the case. If you are suffering from a health problem due to your accident, then this can be particularly difficult. However, our approach is different.

Hiring our team does not cost you anything until the case is won. Even then, we will simply take a cut of the compensation settlement. This is a simple and effective way with which to fund a compensation claim. As well as this, we only charge you a fee if your case is successful. This greatly reduces the risk involved in pursuing a claim.

Why Choose Us as Your Claims Service for a Hairdresser Compensation Claim?

With years spent in the legal trade, we know how difficult the compensation claiming process can be. We know how difficult it can be for clients to navigate these tricky waters during an already stressful period. That’s why our client first approach delivers such fantastic results. We offer many benefits to our clients, including:

  • A free legal consultation at a time which suits you.
  • A medical evaluation with a local doctor, arranged by us.
  • A ‘No Win No Fee’ policy which reduces financial risk.
  • A huge history of legal expertise and knowledge.

Hiring our legal team can transform your case. We can make claiming compensation a simple, stress-free process. If you have had a problem with your hairdresser or any form of hair-related accident and would like to make a claim, we are ready to help.

Call for Free Advice and To Start a Claim

If you would like advice on making a hairdresser personal injury claim, then feel free to contact our advisors. You can reach us online by filling out the contact form or by using our 24/7 live chat service. Alternatively, you can call 0800 073 8804 and speak to one of our advisors that way. Get in touch today and discover what we can do for you.

Helpful Links

HSE Guidance On Safe Hairdressing

You can check out this section of the Health and Safety Executive (HSE) website which covers safety guidance for hairdressers and potential hazards.

Claim Compensation For a Slip, Trip Or Fall Injury

If you have suffered a slip trip or fall at a hairdressers or salon contact us today.

Burn Injury Compensation Claims – How Much Compensation

Have you suffered a burn in a hairdressers? claim compensation today for your burn injury.

Other Useful Compensation Guides

You’re welcome to contact our advisors online or by phone if you still have any questions about hairdresser injury claims.

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