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How Much Compensation For An Accident In A Caravan Park Site Holiday Camp?

By Danielle Jordan. Last Updated 12th July 2023. Welcome to our guide on caravan park claims and campsite claims. Caravan holidays are a popular element of the British summertime experience, and for a good reason – you will be able to enjoy a break in surroundings that are filled with entertainment for all of the family. Unfortunately, however, sometimes accidents happen in these surroundings, and if this accident has had a negative impact on your physical or mental health, you may be eligible to make a claim for financial recompense against the holiday camp or caravan park in question.

This guide will talk you through this process and let you know what you can expect from the experience. If you still have any questions once you’ve finished reading, or if you’d like to chat with someone about starting your claim, get in touch with our team on 0800 073 8804.

Select a section:

What is a holiday camp or caravan park accident?

If you have experienced an injury on holiday, you will know how heartbreaking and painful the experience can be. Any holiday camp or caravan park has a responsibility to ensure that you are kept safe in order to enjoy your well-earned break, and any mishap that is not your fault – whether that be due to a gas or electrical fault leading to a caravan park injury claim, a slip, trip or fall, or even a vehicular accident – can sour your experience very quickly.

If you feel that you may be entitled to a holiday compensation claim following an injury at a caravan or holiday park or would like to know more about caravan park claims or campsite claims, please don’t hesitate to contact us today.

What to do if you are involved in an accident causing injury at a holiday camp or caravan park

If you are involved in any kind of accident at a holiday camp or caravan site that could result in a compensation claim, including camping site accidents or accidents in a park home, it is essential that you keep a log of everything that happened surrounding the incident.

Keep a diary of the location of the incident, what caused it and why the responsibility for prevention falls to the owner of the site or another guest or visitor. Ask any witnesses if they will be willing to confirm what they saw, and perhaps most importantly, inform the owners of the site immediately. Any claim that was not brought to the attention of the site being blamed will not be looked upon favourably.

It is also vital that you seek immediate medical assistance and keep a thorough log of what is discussed with your doctor or hospital consultant. This kind of information will help strengthen caravan park claims, so ensure that you retain thorough records, sharing them with all relevant parties wherever applicable.

How to begin a holiday camp or caravan park accident or injury claim

To make a start on your injury on holiday claim, please call our professional team on our freephone number or begin your holiday claim online by using our live chat service and requesting a call-back.

Ensure that you have all the pertinent information that relates to your accident, including dates, times, locations, witnesses and any action that the holiday camp or caravan park may have taken when notified of the incident, and we will discuss your potential claim in full with you.

If we decide to take your case, we will take over from here – and we’ll need from you is for you to stay in touch so you can answer any questions we may have as we progress through the process.

If you’d like to discuss caravan park claims at greater length or would like more information on the campsite claims process, a member of our team will be happy to answer your call today.

Holiday camp or caravan park accident at work claims

It is not only holidaymakers that can be injured whilst at a holiday camp, caravan park or campsite – employees have the right to complete their work without the risk of physical harm too.

If you have been injured in such a setting whilst performing your daily duties, and the fault of the accident lies with negligence on behalf of your employer, you will be entitled to seek compensation.

Report the incident to your employers at once and confirm that it has been recorded in an accident book, and seek the medical attention that you will need.

We have a dedicated team that handle claims that revolve around workplace injuries, so just call us at your convenience or contact us on live chat to discuss what steps we can take to assist you.

Regardless of whether your injury is the result of an electrical fault, automobile accident or a camping site injury claim, we are ready to ensure that you are treated fairly.

To find out more about what kinds of accident can lead to caravan park claims, please read on. To discuss caravan or campsite claims against your employer, you can call our team today.

Holiday camp or caravan park slip, trip or fall claims

Slips, trips and falls are among the most common claims raised against any public body, and the holiday camp or caravan park that you are entrusting to keep you safe during your holiday must do just that.

You will have a claim if you have proof that any slip, trip or fall is a result of negligence on behalf of the owner of the site. If you fall down a flight of steps because they are wet and no signage was provided, for example, or a communal area of the site has been washed without adequate warning. Likewise, you may find yourself tripping over a foreign object that has no place being laid on the floor in a public area.

If this is the case, note the details of the incident, report it to the park or caravan owners (and think carefully before accepting any compensation that they may offer you, such as a discount on a future holiday package or pitch fees, or partial refunds – this may not reflect the true value of your injury), seek the medical attention that you need, and call us for caravan or campsite claims advice as quickly as possible.

My child was involved in a car accident while we were on holiday at a caravan park – Can I claim compensation?

Safety in a vehicle should be of paramount importance to anybody, and a holiday camp is no exception. If you have been involved in an automobile accident in such a setting, it will be treated every bit as seriously as if the collision took place on the motorway.

As always, make a note of what happened and exchange details with the other driver, and notify the owners of the holiday park. You will need to ascertain if this is a private matter between yourself and the driver, or if the holiday site was to blame – due to substandard signage explaining the rules of the car park, for example, or insufficient space to allow for vehicles and caravans to manoeuvre safely.

Whatever the outcome of this conversation, we are ready to help you claim back the compensation that you deserve. Call us today for caravan park claims advice and to get started on your claim.

I tripped in a pothole while on holiday in a caravan park – Do I have a claim for compensation?

Injuries that stem from tripping over a pothole can sometimes be slightly more complicated than a traditional trip claim, as it will need to be ascertained who is responsible for the upkeep of the surface area. Will it be the holiday camp or caravan park or the local council authority? This makes it more essential than ever that you report any injury related to such as incident immediately and seek medical confirmation that the injury occurred as a result. Local authorities will not issue compensation for any psychological or mental distress caused by such an incident, unfortunately, focusing only on physical harm.

However, if you have been unfortunate enough to trip on a pothole whilst on holiday and found that it has left you wounded and unable to enjoy the rest of your break, report this incident immediately. If you require further advice about caravan park claims or campsite claims upon your return home, do not hesitate to contact us. Claims of this fashion are particularly time-sensitive, so do not delay.

My child broke their arm while playing in a play area at a holiday park – Can I claim compensation?

It is the responsibility of any play area, whether supervised by professionals or yourself and fellow parents, to provide a safe environment for children. All equipment contained within must meet legal safety standards, and while accidents will always happen in such a setting, they should never be more severe than a scraped knee or bruise caused by general childish exuberance.

If your child has been seriously injured by some kind of negligence within the play area, you have every right to make a claim against the owner of the site. As always, you will need to prove that the injury was caused by this wilful neglect or substandard safety precautions and that your child abided by all rules and regulations of the play area (including height restrictions and codes of conduct), but no child should be injured in the pursuit of holiday fun. Contact us today for more information on child injury caravan park and campsite claims.

I suffered mild electric shock following faulty electrics in the caravan while on holiday – Do I have a claim for compensation?

You will more than likely have a case – provided the electric shock was not your fault. If you willingly tampered with an electrical appliance without first consulting the owner of the holiday park or caravan, this will impact your claim.

If you can prove that a faulty appliance caused the shock, then call our team for advice as to how to proceed. Any electrical shock, no matter how mild, will be taken seriously – but also ensure that you notify the owner of the caravan. They may have a policy for compensation in such situations, and you may reach an agreeable package with them. Just bear in mind that if this is the case, you will not be able to seek further compensation through the legal system.

To find out what the expectations are for you to ensure your own safety and how this might affect campsite and caravan park claims, please read on to the next section.

What Duty of Care do I have to prevent accidents myself at a holiday camp or caravan park?

 caravan park claims and campsite claims

Caravan park claims and campsite claims

Caravan accident claims, in particular, revolve around an agreement that you will treat the caravan like your home. This means that you can expect all health and safety regulations to be met, but that you will also take the same due care and attention that you would if you were not on holiday. The burden of proof that a slip, trip or fall that led to injury, for example, is the responsibility of the site owner will fall on your shoulders, and likewise, you will be unlikely to be successful in your claim if you attempt to move furniture or tamper with gas or electrical equipment without first seeking permission.

Popular holiday camps and caravan parks in the UK

Accidents and injuries at holiday camps and caravan parks are thankfully rare, which is why they remain such popular destinations for holidaymakers throughout the UK. Here is a selection of the most popular destinations in the country.

  • Haven
  • Butlins
  • Parkdean Resorts
  • Pontins
  • Park resorts
  • Hoseasons
  • Centre Parcs
  • Ribbyhall
  • Gullivers Hotel
  • Flamingo Land
  • Alton Towers Hotel

If you’d like to know more about what can be included in caravan park claims, our next section will be of interest to you, or you can get in touch with us using the contact details at the top and bottom of this article.

What can be claimed for after an accident causing an injury at a caravan park or holiday camp?

There are a number of different core areas that an individual involved in an accident at a holiday camp or caravan park may be eligible to claim against. These include:

  • General Damages –
    Getting injured during your holiday can be a traumatic experience, so you may be eligible for a claim for emotional distress – as well as the pain and inconvenience that you may experience following the experience.
  • Care Claim –
    It is not just the injured party that may be affected by an accident; a spouse, another family member or friend may need to act as a full-time carer in the immediate aftermath. This carer will be eligible to reclaim their lost earnings and expenses during this period.
  • Loss of Earnings –
    Obviously, you may be unable to work while you recover from your accident, which may have an impact on your finances. Be sure to notify us of any earnings that you may have lost as a result of your accident, whether they relate to the immediate aftermath or any work that you may not be able to complete in the future as a result of the accident.
  • Travel Expenses –
    If you are not eligible for home visits for your medical care in the aftermath of your accident, you may need to travel to a hospital or medical centre for treatment. Retain any receipts that pertain to taxi or train fares in this instance in order to add them to your complete compensation claim.
  • Medical Expenses –
    You may find that you incur some costs for medical treatment following your accident, whether in the form of medications, bandages and wound dressings or physical therapy appointments to get you back on your feet. Keep records and receipts relating to these expenses, as you will be eligible to reclaim them.

For details on the most common kinds of accident that might lead to caravan park or campsite claims, read on to the next section.

The most common types of holiday camp and caravan park injuries

The most often-raised cases of holiday accident claims in the UK are as follows:

  • Slips, trips and falls, whether they be on caravan steps or around the holiday park itself. Sub-standard maintenance of communal areas, including showers and toilets, is another example of a caravan park owner failing in their duty of care towards customers.
  • Vehicle collisions in the car park and surrounding area.
  • Bicycle accidents, including collisions and falls, around the holiday camp.
  • Defective and faulty equipment within a caravan, usually electrical or gas-based in nature, poses the risk of shock or fire. The caravan park operator will be responsible for these facilities.
  • Faulty hitching mechanisms are very dangerous and be the fault of a caravan park. If you are injured while hitching a caravan to your car due to substandard equipment being provided, then you may be eligible for a claim against the caravan park.
  • Food contamination issues from on-site catering suppliers.

The graph below shows the frequency of accidents reported to Highway England and published by the Department of Transport. We can see that, of all the accidents where the injury detail and trailer type were known, collisions involving caravans involved the most injuries or fatalities. This information is pertinent to mobile caravans rather than static caravans.

caravan park claims statistics graph

caravan park claims statistics graph

Assessing the severity of a holiday camp or caravan park injury

It can sometimes be difficult to assess the full extent of an injury that you have suffered at a holiday camp or caravan park, which is why it is important that you seek the advice of a medical professional as soon as possible. Failing to act upon your accident in the immediate aftermath may jeopardise your compensation package, as you may unwittingly aggravate or exacerbate the wound.

If you’d like to know how much compensation campsite claims can attract, then our next section will be of use to you.

How Much Compensation Can I Get For A Caravan Park Accident?

If your claim for a caravan park accident is successful, your settlement could consist of two heads of claim: general and special damages. We provided a few examples of special damages, such as loss of earnings, earlier in this guide.

General damages compensate for the physical pain and mental suffering caused by your injury. Legal professionals may refer to the Judicial College Guidelines (JCG) to help them value personal injury claims. This document lists guideline compensation brackets for different types of injuries.

In our table below, we’ve listed a few figures from the 16th edition of the JCG. Please only use it as guidance.

Type of Injury Severity Amount Notes
Head and Brain Injuries Very Severe Brain Damage £282,010 to £403,990 No fatality, but a permanent vegetative state requiring full-time care from another.
Head and Brain Injuries Minor Head or Brain Injury £2,210 to £12,770 Full recovery within a handful of days or weeks.
Post-Traumatic Stress Disorder Severe £59,860 to £100,670 Permanent and incurable psychological effects of the accident, which leave the individual incapable of working and generally functioning at the level they enjoyed before the accident.
Post-Traumatic Stress Disorder Less Severe £3,950 to £8,180 Stress was evident, but a full recovery was made in under two years.
Back Injuries Severe £38,780 to £160,980 Fractures and permanent damage to the spine that lead to other irreversible conditions elsewhere on the body
Back Injuries Minor Up to £12,510 A full recovery made in less than two years without the need for surgery, but problems were caused by the injury.
Arm Injuries Severe £96,160 to £130,930 Permanent disability that leaves the individual unable to use the arm in question with any resembling full functionality.
Arm Injuries Minor £6,610 to £19,200 An uncomplicated fracture that heals fully.
Leg Injuries Severe (b) Very Serious (ii) £54,830 to £87,890 An injury that leads to permanent disablement and the inability to use the leg(s) in question without walking aids.
Leg Injuries Minor (ii) Up to £14,080 A clean break or fracture that, whilst uncomfortable and temporarily immobilising, heals fully.

If you have any questions about how compensation could be awarded for injuries suffered in a caravan accident, or for a free claim valuation, get in touch with one of our advisors.

No-Win No-Fee holiday camp and caravan park accident claims

If you have experienced an accident or injury you have experienced enough trauma, and we have no interested in adding to this. There are no shocks or hidden fees with our no win, no free service; if we accept your claim we are confident that the ruling will go in your favour, and we simply deduct our costs from any compensation package that you are awarded.

Why choose us as your claims service for a holiday camp or caravan park accident or injury?

If you decide to use a solicitor, the choice about who will represent you for caravan park claims or campsite claims is an important one to make. We have years of experience and a friendly, professional team that will stop at nothing to get you the compensation that you deserve.

We’re authorised and regulated by the Solicitor’s Regulation Authority (SRA). We are transparent on any cost that may be incurred if your claim is successful, and we will work tirelessly to ensure that this is the case.

Call now for free advice and to start a claim

It costs you nothing and could lead to great rewards to pick up the phone and starting the process of a claim with us now. Simply call 0800 073 8804 and allow us to start taking the information we need to build a case for you. Begin your holiday claim today!

Helpful links

NHS – Urgent and emergency care services in England
The NHS has a number of walk-in centres across the UK for minor injuries that do not require the attention of A&E – this link will help you find the closest such clinic to your location.

The HSE on Caravans
The Government’s official Health and Safety Executive lists the expectations that a caravan must abide by in terms of gas safety for your protection.

Slip Trip or Fall Claims – How Much Compensation Can I Claim?

if you have had a slip trip or a fall on a caravan site, find out if you can claim compensation; contact our experts today for free legal advice.

Holiday Accidents Abroad Can i Claim Compensation?

If you have had an accident abroad, you could claim compensation contact us to find out if you can make a no win no fee holiday accident claim.

Caravan Park Claims FAQs

How long do I have to make a caravan park claim?

The personal injury claim time limit is three years from the date of the accident. In the case of illness or disease, this runs from the date of knowledge, or when you realised that your symptoms were caused by your caravan park or campsite stay.

Who pays the compensation if I’ve had a campsite or caravan accident at work?

As per the Employers’ Liability (Compulsory Insurance Act) 1969, all employers are required to have insurance in place to cover personal injury claims. This means your claim won’t leave anyone out of pocket.

How long will my caravan park claim take?

This depends. In some cases where liability is clear and there’s no dispute, the claim will be settled in a matter of months. More complicated claims involving severe injuries may take longer.

How much will I receive for pain and suffering?

There’s no single amount that can be paid for pain and suffering. The severity of your injuries, as well as how long they’re likely to affect you, will impact the amount you’re awarded.

Can I claim for a slip, trip or fall in a caravan park or campsite?

It depends. If you tripped because you were unsteady on your feet or it was a simple accident, you’ll be unable to claim. But if the pavement was damaged or ill-maintained which caused you to fall, then you may have grounds to claim compensation.

How do I maximize my personal injury claim?

The best way to get the full amount you deserve is to keep evidence. Take photographs of the cause of the injury and see a medical professional so your injuries are on record. For special damages and property loss or damage, keep any bills, receipts and invoices.

Can I claim personal injury compensation if I’m at fault?

Most of the time, no. But sometimes, if it can be shown that you and the caravan park both had a part to play in your accident, you may be able to make a contributory negligence claim. Your awarded amount will reflect the fact that you were partly to blame.

Can I make a caravan park claim for my child?

Yes. If your child has been injured in a caravan park, you can make a public liability claim on their behalf. If you don’t make a claim before they turn 18, then they can claim themselves up until their 21st birthday.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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