Last updated 2nd December 2025. To make an activity centre injury claim, you must prove that you were hurt because of the facility’s negligent actions, such as faulty equipment, poor supervision, or a failure to highlight known risks with warning signs. You have 3 years from the date of the accident at the activity centre to start pursuing compensation, although this time limit can be extended for those who cannot claim by themselves due to being under 18 or mentally incapacitated.
If you have been injured in an activity centre, you should obtain a copy of your medical records, CCTV footage, and other evidence that can support your account of what happened. If you contact us today, you can be connected to one of our expert No Win No Fee solicitors, who can provide tailored, empathetic guidance and help gather the evidence needed to strengthen your case. You can learn more by contacting us at any time, free of charge.
4.8 (466 reviews) What Are Activity Centre Personal Injury Claims?
Outdoor activity centre injury compensation claims are personal injury claims that could be made against any outdoors centre for injuries sustained by customers during the activities or on the grounds.
While there are some specific legislations governing safety at these types of centres which we will examine later, in general terms, the activity owes a duty of care to all visitors under the Occupiers’ Liability Act 1957. This act stipulates that steps must be taken to ensure the reasonable safety of those visitors while they are on the premises. Also, owners of such activity centres need to ensure that they comply with Adventure Activities Licensing Regulations 2004 and the Activity Centres (Young Persons’ Safety Act 1995.
As An Injured Employee At An Activity Centre, Can I Make A Claim?
The Health and Safety at Work etc Act 1974 (HASAWA) sets out the duty of care all employers owe their employees. Reasonable steps to reduce workplace risks must be taken by your employer. If your employer neglects their duty of care and you are injured, you might be able to make an accident at work claim.
Examples of what your employer should supply include:
- Free training where appropriate. This could include health and safety training.
- Appropriate personal protective equipment (PPE) where necessary. This should also be provided for free.
- Equipment that’s safe to use. Required equipment checks should be carried out. These could include inspections of large equipment. Also, teaching staff how to spot check equipment, such as inspecting floatation devices in a waterpark for holes.
You can read on for more detailed information about activity centre personal injury claims. Or, to get a free assessment of your eligibility to seek compensation, contact our advisors today using the number provided above.
The Different Types Of Activity Centres And Their Activities
There are various types of activity centres and their activities, broadly categorised by what they offer, ranging from high-risk adventure sport centres to lower-risk educational/community centres.
Below are a couple of tables on the different types of centres, what activities they offer, and the risks each brings.
Adventure Sport Centres
| Activity type | Specific activites | Potential risks |
|---|---|---|
| Land-based | Abseiling Rock climbing Caving High ropes course Zip-lining Mountain biking Mountaineering | Falls from a height (which can potentially lead to a brain injury, paralysis, broken bones, etc.). Abrasions. Sprains and strains. Cuts and scarring. |
| Water-based | Canoeing Kayaking Sailing White-water rafting Windsurfing | Drowning. Hypothermia. Collisions with other water crafts (which can potentially lead to dislocations and fractures, concussion and other head injuries, and cuts). Equipment failure. Adverse weather conditions. Infections and water-based diseases. |
| Air-based | Gliding Parachuting Paragliding Bungee jumping | Equipment failure (which can lead to serious injuries such as paralysis, amputation, and even death). Sudden weather changes. |
Educational & Community Centres
| Activity type | Specific activities | Potential risks |
|---|---|---|
| Physical/play | Den building Obstacle courses Playground equipment Orienteering Organised sports | Slips and trips due to wet or uneven surfaces (which can potentially lead to injuries such as cuts and fractures). Minor injuries. Collisions. |
| Creative/cognitive | Arts and crafts Music lessons Cooking classes Drama workshops | Allergic reactions to materials (paints etc.). Choking hazards from small items. Cuts (from scissors etc.). Burns. |
| Social/leisure | Board games Movies. Computers Social gatherings Reading groups | Generally low physical risk except for minor strains. Safety concerns involving appropriate safeguarding policies. |
Please remember that you can only make an activity centre injury claim if you can prove that the facility acted negligently and failed to protect you from the above risks. Contact us today to discuss your circumstances and see whether you can begin claiming compensation with one of our expert solicitors.
The Causes Of Activity Centre Injury Claims
Insufficient supervision, poor maintenance, and defective equipment are among the most common causes of activity centre injury claims. Here are a few specific examples of how an activity centre could be negligent and cause injury to someone:
- Insufficient supervision: A child nearly drowns in a large swimming pool because the facility had removed lifeguards as a cost-saving measure, despite the activity centre not providing any alternative means of supervision.
- Faulty equipment: A person falls from a height while on a climbing frame after being given a safety harness with a worn buckle that suddenly snapped, fracturing their wrist. The activity centre had previously been made aware of the issue in a safety inspection, but did not replace the equipment.
- Inadequate instructions: The high ropes course activity leader fails to instruct participants on how to securely attach to the safety system. This results in a visitor falling from a height and breaking several bones.
- Poor maintenance: A child slips and breaks their arm after a fall because wet-floor signs were not displayed in the sports hall following staff mopping.
The above could lead to a valid activity centre injury claim if a visitor is harmed as a result of the facility’s negligent acts. So, if you believe your injury was caused in a similar way, please have a chat with us today.
£10.5 Million Case Study Of An Activity Centre Accident
Our example case study* on an activity centre accident looks at a £10.5 million payout for a child suffering severe brain damage due to the negligent actions of a facility. George, a 10-year-old boy, was taking part in a plunge-pooling activity at a water-based activity centre. Despite adverse and treacherous weather conditions, the group leader instructed everyone to jump into the mountain stream pool.
Due to poor weather conditions, the stream flooded, and George was quickly overwhelmed by the cold and strong current. He lost consciousness after being trapped under the water for an extended period
George was immediately taken to hospital by ambulance, and it was concluded that he had suffered severe brain damage due to a lack of oxygen. His parents sought support from a specialist personal injury claims solicitor to pursue compensation.
The solicitor gathered video footage, copies of the activity centre’s safety documents and accident log books, and witness statements. This evidence proved that the group leader failed to adequately assess the dangerous conditions, that there were serious deficiencies in planning and leading the activity, and that there was a lack of appropriate rescue procedures.
The facility admitted liability, and £10.5 million in activity centre injury compensation was awarded to George and his family. This settlement covered the severe brain damage suffered, his lifelong inability to work, and the constant care costs and medical expenses that resulted from the injury.
If you would like a No Win No Fee solicitor to help you make an activity injury centre claim, either on behalf of yourself or a loved one, please contact us today.
Activity Centre Personal Injury Claims Time Limit
You might want to file for compensation if you or your child has been injured due to the activity centre’s negligence. Users and employees could make activity centre personal injury claims. You could also file on behalf of your child as a litigation friend if your child experienced an injury.
If a claimant is under 18 years old, a litigation friend would need to claim on their behalf. However, they could have 3 years to start a claim from the date of their 18th birthday if nobody does this on their behalf when they’re a minor.
Some accidents — such as slips, trips and falls — leading to injuries could happen anywhere if the activity centre neglects its duty of care. However, some injuries are going to be specific to the type of activity. A theme park accident claim, for example, may involve a faulty rollercoaster, whereas a waterpark could involve an injury relating to waterborne disease.
Expert advisors are standing by to discuss your potential claim.
Activity Centre Personal Injury Claims Calculator
If you decide to claim compensation, you may notice that your compensation could be divided into two heads. These are general damages and special damages. We further explain each below.
General Damages
To compensate for your injuries and any emotional distress, you claim general damages. Solicitors refer to a document titled the Judicial College Guidelines (JCG) to help assign value to injuries. Injuries are listed alongside potential compensation brackets. We’ve included examples from the JCG in the table below.
Compensation Table
It is important we point out that this table has been included for guidance purposes only. The top entry is not a JCG figure.
| Injury | Severity | Guideline Compensation |
|---|---|---|
| Multiple Very Serious Injuries with Additional Financial Losses | Very Severe | Up to £1,000,000 and above. |
| Brain Damage | Very Severe (a)(i) | £344,150 to £493,000 |
| Moderate (b)(ii) | £110,720 to £183,190 | |
| Chest Injuries | Total Removal of 1 Lung and/or Serious Heart Damage (a) | £122,850 to £183,190 |
| Traumatic Injury to the Chest | £80,240 to £122,850 | |
| Back Injuries | Severe (a)(ii) | £90,510 to £107,910 |
| Severe (a)(iii) | £47,320 to £85,100 | |
| Other Arm Injuries | Substantial and Permanent Disablement (b) | £47,810 to £73,050 |
| Less Severe injury (c) | £23,430 to £47,810 | |
| Less Serious Leg Injuries | Simple Femur Fracture Without Damage To Articular Surfaces (c)(ii) | £11,120 to £17,180 |
Special Damages
Special damages is the head of claim that recovers costs related to the injury. In order to claim under this head, however, you must supply evidence, such as payslips or receipts.
Examples of costs you could recover include:
- Lost wages: Payslips could help you recover loss of earnings. This could include future loss of earnings, too.
- Cosmetics: Plastic surgery that the NHS couldn’t cover or specialist makeup could both be included. Other devices to reduce scarring could also be recovered.
- Medical expenses: Also, medical bills could be recovered, including therapy costs and renting medical aids, if the NHS couldn’t cover this.
For details of what evidence you could supply to claim under special damages, contact our advisors.
4.8 (466 reviews) How To Make Activity Centre Personal Injury Claims
Legal representation could make the activity centre personal injury claims process seem easier. The costs associated with a solicitor could be prohibitive. There is another way, however.
A No Win No Fee arrangement, such as the Conditional Fee Agreement (CFA) offered by our solicitors, provides a way to have legal representation with reduced financial risk. There are no upfront solicitor fees with No Win No Fee arrangements. The awards of successful claims will have a legally capped success fee taken from them.
Estimates of potential compensation based on your injuries are available from our advisors. They can also advise on what evidence you could submit to strengthen your claim. If your claim seems eligible, our advisors can connect you with our personal injury solicitors.
Begin your claim today:
- Use our ‘Contact Us‘ form
- Use the live chat feature
- Phone 0800 073 8804
Public Place Accident Claims
For more information about activity centre personal injury claims:
We have lots more guides on personal injury claims, which you can browse below:
- A guide to the claims process
- Climbing wall activity accident claims
- Claiming compensation for a trampoline accident
Thank you for reading our guide to the activity centre personal injury claims process, including our *illustrative case studies.
