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Holiday Accident Claims in Cyprus

Holiday accident claim CyprusOn this page, you will find a guide to making holiday accident claims in Cyprus following an accident, injury or illness that occurred while you were on holiday.

You will find information on how to deal with your emergency while you are still on holiday in Cyprus, and also what to do to make sure you have the best chance of claiming holiday compensation when you return to the UK.

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A Guide to Illness and Injury Claims in Cyprus

This page is intended as a full and detailed guide to making holiday accident claims in Cyprus for injuries and illnesses sustained while you were on holiday.

Each year, approximately 1 million UK holidaymakers visit Cyprus. This makes it one of the most popular summer sun destinations in Europe for UK tourists. The vast majority of these holidaymakers have a great time and return how to the UK refreshed and relaxed. Unfortunately, a small percentage of UK tourists visiting Cyprus are not so lucky. The become the victim of an accident, sustain an injury or contract an illness while on holiday. This guide is aimed at these people. It aims to do two things; 1) provide them with the information they need to deal with the emergency while they are still on vacation in Cyprus, and 2) explain what they can do to maximise their chance of successfully winning a holiday compensation claim once they get back to the UK. This guide includes:

  • What to do if you are the victim of an accident, sustain an injury, or become ill while you are on holiday in Cyprus. This information is from a viewpoint of doing everything you can to maximise your chance of claiming holiday compensation. It covers things you should do while you are still in Cyprus, and things you need to do when you return home to the UK.
  • How to contact the emergency services in Cyprus, including all contact numbers as well as the phone number of the closest British Embassy or Consulate.
  • How to gain access to healthcare services and medical treatment in Cyprus to have your injury or illness treated.
  • Details of the time-limits that are in place that people who wish to claim holiday compensation must make a claim within.
  • Details of specific UK legislation that protects UK consumers who booked their trip to Cyprus at home in the UK, though a UK based package holiday or tour company.
  • An overview of the most common types of holiday compensation claims that Legal Expert makes on behalf of our clients.
  • An introduction to the No Win No Fee holiday compensation claims service offered by Legal Expert as the simplest, most effective and risk-free way to make a claim for an accident, injury or illness that occurred while you were on holiday in Cyprus.

Legal Expert has over 30-years of experience in successfully claiming holiday compensation across a wide range of cases. If you have any questions, call us at the number at the bottom of this page, and we will be happy to answer them for you.

What to Do If You Have an Injury or Accident in Cyprus

There are certain steps you can take, both while you are still on holiday in Cyprus, and also when you return to the UK, to maximise your chance of winning the most holiday compensation possible. These steps are:

Steps to take while you are still on holiday in Cyprus:

  • If you have been involved in an accident such as a car crash, make sure that you have notified the police. Most of the time they will turn up at the scene, but if they don’t then you will need to call them (the contact number can be found further down this page). When you do speak to them, write down the names of any officers you deal with, and also ask them for the unique case ID and note this down as well.
  • If you booked your trip to Cyprus in the UK through a UK based package holiday firm, then you must notify them of your accident, injury or illness. Once again, not down the name of the person you reported to the event too.
  • Make sure that you receive proper medical treatment for your illness or injury (details on how to gain access to healthcare in Cyprus are further down the page). Write down the names of the doctors who treat you, and when you are discharged, ask for a copy of your medical file.
  • If you intend to claim against your medical or travel insurance, let your insurance provider know this.

Steps to take when you get back to the UK after your holiday in Cyprus:

  • If you had reported the incident to your travel vendor, then follow up with them to make sure they have all the facts straight.
  • Visit the hospital or your GP to have your injury or illness checked out. This will mean that the injury or illness is now recorded within the UK health service, which could be useful later in the claims process.
  • Let your insurance firm know that you have returned safely to the UK and that there will be no further claims.
  • Contact Legal Expert and find out how our No Win No Fee holiday compensation claim service can help you get the most compensation possible for your accident, injury or illness that occurred while you were on holiday in Cyprus.

You will find detailed information at the links below covering how to claim for accidents abroad, and how to claim against a package holiday firm:

Claiming for accidents that happen abroad

Claiming from a package holiday company

Emergency Contacts Numbers in Cyprus

Before you return home and claim accident or illness compensation for something that happened on holiday on Cyprus, you need to deal with the emergency itself. Below you will find the phone number of all emergency services in Cyprus, as well as contact details for the British Embassy.

  • Ambulance – 199/112
  • Police – 199/112
  • Fire Service – 199/112
  • General emergency – 112
  • Air-sea rescue – 1441
  • Toxic emergency (drugs/poison) – 1401
  • British Embassy Nicosia – +357 22 861100

These numbers above should help you follow through with many of the steps we outlined previously in this guide, such as:

  • Informing the police
  • Contacting your travel company
  • Contacting your insurer
  • Receiving professional medical attention

Accessing Healthcare in Cyprus

If you are injured or become sick during your holiday in Cyprus, you are going to need to get professional medical treatment. The good news is, for UK citizens who have a valid European Health Insurance Card (EHIC) it is possible to get free healthcare in Cyprus. However, it is important to note that EHIC doesn’t cover everything. For example, if you need outpatient treatment, EHIC won’t cover it. Or if you need emergency repatriation to the UK for medical reasons, EHIC won’t cover that either. If you have lost your EHIC or you forgot to take it to Cyprus with you, it is possible to get a temporary card by speaking to the Department of Health Overseas Healthcare on +44 191 218 1999. If you don’t currently have an EHIC, follow the link below to apply for one:

European Health Insurance Card (EHIC)

For additional information on gaining access to healthcare services in Cyprus as a UK holidaymaker, the following two links will be useful:

NHS info on healthcare in Cyprus

Cyprus healthcare details

Another option is to use private healthcare facilities to treat any injury or illness while you are on holiday in Cyprus. You will, of course, need to pay the medical bills yourself, unless you are covered by travel or medical insurance. If you are covered, you will need to contact your insurance firm and have them approve any treatment before it is administered. Most insurance firms will deal with the private healthcare service in Cyprus and pay the medical bill directly to them. In certain situations, you might need to cover your own medical bill in cash while you are in Cyprus, and then claim it back from your insurance firm when you get back home to the UK.

Compensation Claim Time Limits in Cyprus

The answer to the question, I have had an accident abroad can I claim compensation at any time? Is no. There are certain time-limits in place, and these are detailed in the table below:

Circumstances of ClaimTime Limit
On a pre-booked holiday, flight or trip that was booked in the UK.3 years
On a privately booked holiday, flight or trip.3 years
On a privately booked flight to or from:
• Larnaca International Airport
• Paphos International Airport
• Nicosia International Airport
2 years

Cyprus Package Holiday Compensation Claims

If you booked your holiday in Cyprus through a UK tour or package holiday company, then you are in a slightly better position to claim holiday compensation that if you had booked it direct yourself. Every UK package tour vendor is governed by the Package Travel, Package Holidays and Package Tours Regulations 1992. You should be able to leverage this legal framework to make Cyprus holiday claims against travel firms such as:

  • MyTravel
  • Olympic Holidays
  • Royal Caribbean
  • Saga Holidays
  • Thomas Cook Holidays
  • Thomson Holidays
  • Virgin Holidays
  • Airtours Holidays
  • Balkan Holidays
  • Crystal Holidays
  • Direct Holidays
  • First Choice Holidays
  • Kuoni
  • Libra Holidays
  • Monarch Holidays

Legal Expert is a holiday claims specialists that understands this legislation that was put in place to protect UK consumer from the actions of unscrupulous travel vendors. We can help you claim holiday compensation against them.

Cases Our Holiday Claims Specialists Can Help With

If you have been injured or have become ill while on holiday in Cyprus compensation may be available to help make up for your ruined holiday. There are many reasons you might claim compensation. For example, if your flight was delayed or cancelled while travelling with Cyprus Airways compensation could be available. Or you could have had an accident in your hotel, which was clearly the fault of the hotel operator, then compensation could be available for this.

Legal Expert has a track record going back more than 30-years of claiming compensation for our clients in a wide range of holiday claims, the most common being:

  • Hotel accidents – caused by dangerous or badly maintained hotel facilities or inadequate care.
  • Food-related illness – contracted in restaurants or a hotel dining room though badly cooked food.
  • Slips, trips and falls – on floors, stairs, uneven pavements, etc.
  • Sporting activities – including beach sports and water sports.
  • Road traffic accidents – as either the driver of your own vehicle or as a passenger.

If you have suffered an injury or become ill while on holiday in Cyprus, and your situation doesn’t fit anywhere on this list, then call us on the number at the bottom of this page to discuss your specific case.

Hotel Accident Claims

If you are injured at a hotel while on holiday in Cyprus compensation may be available. Some of the most common ways accidents happen in a hotel are:

  • Accidents in the pool area – either in the pool itself or on the tiles surrounding it, due to faulty facilities, or inadequate supervision.
  • Accidents in the hotel gym – caused by faulty exercise equipment or inadequate supervision.
  • Food-related illness – caused by badly prepared food or unhygienic serving conditions.
  • Slips, trips or falls – on wet floors, badly lit stairs, etc.
  • Electric shocks – caused by faulty electrical fitting in a hotel room.

This is not a full list of the ways that accidents can happen in a hotel, so call us on the number at the bottom of this page to discuss your own situation.

Food Poisoning and Water-Borne Illnesses Claims in Cyprus

There are many ways that a person can contract a food-related illness while eating in a restaurant in Cyprus, or even in their own hotel dining room. If you begin to exhibit symptoms such as nausea, stomach cramps, diarrhoea and fever, you may be going down with food poisoning, this can be caused by things such as:

  • Undercooked food.
  • Food stored at the wrong temperature.
  • Salads that have been washed in tap water.
  • Food that has been re-heated and served.
  • Buffet food left standing too long.

If you do come down with food poisoning while on holiday in Cyprus, be sure to get proper medical attention. Legal Expert can help you claim holiday compensation when you get back to the UK.

Slips, Trips, and Falls

Slips, trips and falls are the most common type of accidents we see UK holidaymakers claim compensation for after an accident on holiday in Cyprus. They can happen in many ways, such as:

  • Slipping on a dirty or wet floor.
  • Falling down stairs due to insufficient lighting.
  • Slipping on tiles in the pool area.
  • Tripping on a torn carpet.
  • Missing a step as you get on or off some form of transport.

Call Legal Expert on the number at the bottom of this page to claim for your slip, trip or fall accident while on holiday in Cyprus.

Sport and Beach Activity Claims in Cyprus

As a summer sun, sea and sand destination, there are plenty of sporting activities available for holidaymakers on Cyprus to enjoy. Especially beach and water sports activities such as:

  • Jet ski hire
  • Beach volleyball
  • Horse riding
  • Bungee jumps
  • Zip lines
  • Surfing
  • Scuba diving
  • Snorkelling

Any one of these activities and more can be dangerous if a) the facilities and equipment are badly maintained and b) the operator is not fully trained or does not provide enough supervision.

If you have been injured in a beach or water sports accident while on holiday in Cyprus, then Legal Expert can help you to claim holiday compensation.

Road Traffic Accidents in Cyprus

Cyprus is a surprisingly safe place to drive a car, with the average fatality rate being 1 in 67 million people, very low indeed. Between 2008 and 2015, only 481 people died on the roads in Cyprus. This doesn’t mean you can’t have a car accident in Cyprus, road traffic accidents in Cyprus do happen, just not frequently.

If you are involved in a road traffic accident while you are on holiday in Cyprus, either as the driver of a vehicle or as a passenger. Then make sure you take the following steps:

  • Make sure the police are informed of the accident, even if they don’t visit the scene. You can either call them or pop into a police station and tell them about it.
  • Make sure that you receive proper professional medical treatment for any injuries you have sustained.
  • If you booked your trip to Cyprus through a UK based travel company in the UK, then make sure they know about the accident.
  • If you are driving a hire vehicle, you will need to inform the hire firm that their vehicle has been damaged.

When you return to the UK after your holiday in Cyprus, we can help you claim compensation for any injury you sustained in a road traffic accident.

Do I Have to Use A Solicitor in Cyprus For My Claim?

There is absolutely no advantage in using a solicitor in Cyprus to make your holiday compensation claim. The national claims service that Legal Expert operates is the simplest, most efficient and risk-free way for UK holidaymakers to claim compensation for an accident, injury or illness that occurred while they were on holiday in Cyprus.

No Win No Fee Accident or Illness Compensation Claims

Legal Expert can help UK holidaymakers who have fallen victim to an accident, suffered an injury, or became ill on holiday in Cyprus to claim holiday compensation under a No Win No Fee agreement.

Our No Win No Fee scheme means you don’t pay us a fee to begin your claim, and you don’t pay us any fees while we are pursuing your claim. If we lose your case, then you don’t have to pay us anything at all. The only time you have to pay our fee is when you actually receive a compensation payment.

Largest Cities and Towns in Cyprus

  • Nicosia
  • Limassol
  • Larnaca
  • Famagusta
  • Paphos
  • Kyrenia
  • Protaras
  • Pergamos
  • Morfou
  • Aradippou
  • Paralimni
  • Lefka
  • Geri
  • Ypsonas
  • Dali
  • Tseri

Taking the Next Steps

Were you the victim of an accident while you were on holiday in Cyprus? Did it result in you being injured? Perhaps you became ill after eating some badly prepared food? If you surfed any injury or illness on holiday, then Legal Expert can help you claim holiday compensation. Call us on 0800 073 8804 so we can take the details of your case and give you some free legal advice on what your next step should be. For most people, this will be to use our national claims service to claim you the holiday compensation you are entitled to.

Useful Links

British High Commission Nicosia

Alexander Pallis Street

PO Box 21978




Tel: +357 22 861100


Opening hours: Monday to Friday, 07:30 am to 14:30 pm.

At the link below, you will find some very detailed information published by the NHS in the UK. It covers how UK holidaymakers can gain access to healthcare services and medical treatment while they are on holiday in Cyprus.

NHS guide to healthcare in Cyprus

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