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Booking.com Personal Injury Claims Guide – How Much Compensation Can I Claim For A Holiday Accident Claim Against Booking.com??

There is no denying that hotel injuries and accidents could be very difficult to come to terms with. After all, your holiday may be looked forward to as you may believe it will be full of fun. Most people may mean them to be a time for you to relax and see a part of the world you may not have experienced before. Therefore, it could be incredibly frustrating if you are in a situation whereby something goes wrong and your holiday could be ruined. In this guide, we will explain what to do if you think Booking.com was negligent find out how to make a holiday accident claim against Booking.com or the hotel you was staying in. Here at Legal Expert, we have many years of experience in the personal injury claims sector, and we could help you to get the compensation you deserve if you have a valid case. You could reach us on 0800 073 8804 if you would like to discuss your case with an expert.

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A Guide To Hotel And Holiday Accident Claims Against Booking.com

Booking.com holiday accident claims guideBooking.com is a popular travel metasearch engine and travel fare aggregator website for lodging reservations. It is headquartered in Amsterdam. However, it is operated and owned by Booking Holidays, which is based in the United States. Currently, the website was more than 28 million listings in 228 countries and territories, spanning 148,370 locations. On the website, 1,550,000 room nights are reserved per day.

In this guide, we will reveal everything that you need to know about making a holiday accident claim against Booking.com or against the hotel you stayed in. This includes information on what counts as a claim, as well as the steps that you might well want to take if you have been injured while at a hotel. Furthermore, we will take a look at some specific claim types that could happen, and we will also help you to determine how much compensation you could get if you were to move forward with a claim and see it be successful. If you have any further questions, please do not hesitate to get in touch. You will find our contact information at the end of the guide.

What Is A Booking.com Hotel Accident?

There are many different ways that you could sustain an accident while on holiday. In order to make a claim against Booking.com or the hotel you was staying in, If you have booked your holiday via the platform. If you have done this, there are lots of ways you could be injured on holiday, from a road accident to a slip, trip, or fall in the hotel.

If you have suffered an accident in a hotel while abroad, you might well be wondering how you should go about making a personal injury claim. This could possibly be a bit confusing for most people. After all, it’s not as if many people have experience with making personal injury claims. Many people may have absolutely no experience with the personal injury law sector at all. Moreover, when you look online there are so many companies and an abundance of information and it could be difficult to break this down. Luckily you need not worry about this any more. Read on to discover what you need to make a successful holiday accident claim against Booking.com or against the hotel or vehicle driver that may of caused your accident.

The very first thing you may wish to do is you have to determine if you have the basis for a good claim to being with. You could simply ask yourself the following three questions…

  1. Did the accident at a hotel booked online occur within time limit that applies to your specific claim or countries laws?
  2. Did the injury at hotel booked online happen because of someone else’s error or negligence?
  3. Did you receive medical attention for your injury?

If you could answer yes to the three questions that have just been mentioned, then you may have the basis for a successful compensation claim. It is important to recognise, though, that the personal injury claims time limit could differ based on the circumstances, which we will explain. Moreover, if you have not seen a doctor yet, there is still time, so don’t rule out your chances.

What Should You Do If You Were Injured At A Hotel?

If you have been involved in an accident in a hotel, there are some of the steps you should consider taking…

  1. Get medical attention – The first thing you may need to do is make sure you seek medical attention. This could be imperative. After all, your health is the most important thing and it is vital that you are treated properly. Moreover, if you do not see a doctor you could possibly experience issues when it comes to making a hotel accident claim. After all, how are you supposed to prove your injuries if they have not been professionally diagnosed? If you have not seen a doctor yet, there might well still be time for an appointment to be made for you.
  2. Gather witness contact details – If there are people that witnessed the incident it is quite a good idea to get their details. They may even remember part of the vehicle’s registration number if you have been involved in a crash and the car has left the scene without stopping. Either way, their statements could really help to strengthen your case and thus you should consider trying to gather their details.
  3. Take photographs of the scene – Has any damage been done at the scene? What about damage in your hotel room? Or, damage to your vehicle or the street? If so it is usually a good idea to take some photographs for proof.
  4. Inform the police (if applicable) – In some cases, you are going to need to report the incident to the police. This is, of course, going to be essential if criminal activity has been involved, for example, someone has broken into the hotel room you were staying in or you were involved in a hit and run in the hotel car park.
  5. Make a complaint to the hotel – You might also wish to make sure you inform the hotel of what has happened. This will ensure that there is an official record of what has happened.
  6. Keep a record of all expenses – You might also find it a good idea to keep a record of all of the costs you have had to fund because of what has happened to you. Receipts and such like should be stored so that you could claim for these when putting together a Booking.com travel case.
  7. Contact Legal Expert – Last but not least, the final thing you might wish to do is make sure you give Legal Expert a call. We are an experienced law firm that has been helping personal injury victims since we were set up many years ago. All of our solicitors offer an exceptional no win no fee service. This is beneficial for a whole host of reasons. You do not need any money to begin your claim and financial risk is diminished dramatically, as the payment structure is entirely different. If that wasn’t enough, you benefit from a much better level of quality and you could be sure we will only take on your case if we think there is a strong chance of it being successful.

How Long Do You Have To Make A Hotel Accident Claim?

When it comes to making a holiday accident claim against a hotel, you would typically have three years if the accident was in the UK. However, it is important to note that the time limit could differ depending on the circumstances of what has happened, also depending on wht country it happened in. This is why it is important to make a claim sooner rather than later.

Types Of Accidents Which Could Happen At A Hotel

There are many different types of incidents that could happen at a hotel. In the upcoming sections, we will take a look at some of the most common incidents that could happen to give you a better understanding. Here is a list of some of the most common incidents that could occur:

  • Swimming pool accidents
  • Gym equipment maintenance problems
  • Slips, trips, and falls
  • Broken furniture injuries
  • Food poisoning
  • Food allergies
  • Hotel car park injuries
  • Spa treatments gone wrong

Types Of Injury Which Could Be Sustained In Hotel Accidents

Not only are there many different ways that you could become injured on holiday and flights and hotels, but there are many different injuries you could have sustained too. Here are some examples of what could happen:

  • Broken bones
  • Sickness from food poisoning
  • Allergic reactions and rashes
  • Cuts and lacerations
  • Head injuries
  • Back injuries
  • Ankle Injuries

Slips, Trips And Falls At A Hotel Booked Through Booking.com

We are now going to take a look at some of the most common types of incidents that could result in a holiday accident claim against a hotel booked through Booking.com. There is no denying that when it comes to making a holiday accident claim abroad, slips, trips, and falls could be very common. This is because there are so many different ways that these incidents could happen. For example, you could suffer an injury because of a wet floor at the hotel that did not have any ‘wet floor’ signs around it. You could also suffer an injury because of a broken tile around the swimming pool or a pothole in the car park. The scenarios could differ considerably. However, if the incident was not your fault, there is a chance you could be able to make a claim for compensation.

Swimming Pool Accidents At A Hotel Booked Through Booking.com

You may also be able to make a holiday accident claim against a hotel booked through Booking.com if you have been involved in a swimming pool accident. While hotels are not required to have lifeguards on duty, they do need to take steps to ensure that their swimming pools are clean and that the area surrounding the pool is safe. You could well get sick if the pool is not cleaned as it should be, meaning there is a chemical imbalance. It is also the hotel’s responsibility to ensure the pool’s temperature is maintained. Aside from keeping the pool clean, the hotel also need to ensure that all jacuzzi and locker room areas are safe and clean, as well as ensuring there are adequate rules and warning signs too.

Bed Bug Bites At Hotels Booked Online

If you have suffered an injury because of bed bug bites, you may well be considering the prospect of making a holiday accident claim against the hotel. Bed bugs are extremely small insects. They could infest furniture, especially pillows and mattresses, yet they could even infect light switches and other elements in the room like this too. They are very difficult to eradicate and they are hard to see. If you have contact with bed bugs, you could end up with skin irritation. Not only could your skin become very itchy but you could also end up experiencing severe allergic reactions and infections. You could then carry the bugs unwittingly on your suitcase and clothes, meaning you could end up taking them home with you.

Burns And Scalds At Hotels Booked With An Online Travel Portal

You may also be able to make a successful holiday accident claim against the hotel or who ever was negligent if you have experienced a burn or a scald injury while staying in a hotel that you booked through booking.com. There are a number of different ways that these sorts of accidents and injuries could happen. For example, you may have experienced a burn injury because a member of staff spilled boiling water on you while they were serving in the restaurant. You could also be scalded by extremely hot tap water from the sink or shower in your hotel room. Guests could also suffer burns from defective appliances in their rooms like hair dryers, coffee makers, and irons.

Hotel Guest Rights And Reasonable Expectations

As a hotel guest, your rights to security and safety do not merely relate to your hotel room. Your hotel depending on the laws of the country it is based in may differ depending on the countries laws. Or depending on how they operate for the travel company they are working with.

What Could You Claim If Injured At A Hotel Booked Through Booking.com?

When making a holiday accident claim against a hotel booked through Booking.com, you might well be able to claim for a number of different things. This includes general damages, which is essentially compensation for your injuries, both physical and mental. You could also claim for costs that you have experienced because of what happened. These are known as special damages. Examples could range from travel costs to loss of income while you have been unable to perform your usual work because of any injuries you might have sustained.

Holiday Accident Claims For Injuries At A Hotel Abroad

Of course, you might want to know how much compensation you could claim if you go ahead and make a holiday accident claim. It is important to recognise that it is impossible to give you a fully accurate figure regarding the amount of compensation that you might be able to get if your claim were to be successful. This is because all cases are different and they are handled on an individual basis so that a fair amount is awarded. Therefore, you won’t know exactly how much you are going to be able to get until you settle the case. This will also be the case if you use a personal injury claims calculator. Below, we will take a look at some of the guidance surrounding payout amounts for injuries relating to hotel mishaps that cause illness or injury. These figures have been sourced via the Judicial College and should help you to get a better understanding of the potential payout for your online accident claim.

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Injury Notes Guideline for payout
Arm Injuries Less Severe £16,830 to £34,340
Shoulder Injuries Moderate £6,920 to £11,200
Thumb Injuries Moderate £8,470 to £11,040
Wrist Injuries Less Severe £11,040 to £21,480
Hand Injury Moderate Up to £11,640
Neck Injuries Moderate £21,910 to £33,750
Toe Injuries Serious Up to £12,050
Leg Injuries Severe Up to £119,210

No Win No Fee Hotel And Holiday Accident Claims Against Booking.com

When making a holiday accident claim against a hotel booked through Booking.com with Legal Expert, you could benefit from a no win no fee service. If you have never heard of this before, you may be unsure regarding what it actually means for you. In basic terms, it means you are only going to pay your holiday accident claim solicitor if he or she is able to secure compensation for you. If a payout is not secured, you are not going to have to pay us any legal fees. This gives you complete peace of mind because you can be sure that making a claim is not going to leave you out of pocket. This is something a lot of people might fret about when making a claim, and understandably so, but you do not have to have any concerns about this when you choose our service. It also reassures you that you are going to benefit from a quality service because your personal injury solicitor is going to be accountable for the service they provide.

Contact Legal Expert Today

The next thing you may need to do is get in touch with a top quality legal firm who can then handle the claim for you. Legal Expert is one of the leading law companies in the UK. We have been providing our services for many years now and if you read our customer reviews you will easily see that we have an excellent reputation. Therefore, you can be sure you are in safe hands.

When you call our legal helpline you can speak to one of our experienced professionals. They will answer all of your questions and they will explain the claim process to you. They will then put you in touch with one of our leading specialist no win no fee solicitors. They will take care of your holiday accident claim for you and work hard to try to ensure you get the full amount of compensation you deserve.

There are a number of different ways that you can get in touch with us to make a holiday accident claim. Most people tend to contact us through our live chat or call us on 0800 073 8804. However, if you would prefer, you can leave your contact details and we will call you back at the earliest opportunity.

Further Information

Accidents in hotels – Our advice page on hotel accidents and how you could go about making claims for these.

Package deal claims – Holiday package tours could result in accidents and this page gives guidance on how to go about claiming for this.

ABTA – If you would like to know if your holiday is ABTA protected and what this means if your holiday is.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.