Last updated 6th December 2024. In this guide to holiday accident claims in Amsterdam, we will look at how you can successfully pursue a compensation claim for said injury or sickness.
Many of the visits to Amsterdam by British tourists are for city breaks or short stays. This is due to the proximity of Amsterdam to the UK, and the role of Schiphol airport as a major European hub airport.
We will also take you through what you should do after an accident on holiday. This includes information such as:
- Contact details of the emergency services in Amsterdam.
- How to report an incident to some of the biggest package holiday operators.
- Where to find the British Consulate in Amsterdam and how to get their assistance.
- What steps you should take in order to make a compensation claim, both before you leave Amsterdam, and when you return to the UK.
If you do suffer an illness or accident whilst abroad you may find that the experience is more traumatic than if you were in the UK. Just by being in unfamiliar surroundings or not knowing how to access healthcare and other services, the overall experience can be much harder to deal with. If you have suffered in some way and found that your city break or holiday has been ruined, you may wish to make a compensation claim. In this guide we will take you through the process of doing so on a No Win No Fee basis.
Select A Section
- Package Holiday Accident Claims In Amsterdam
- What Steps Should You Take After An Accident Or Injury In Amsterdam
- How To Contact The Emergency Services In Amsterdam
- Should I Use A Solicitor Based In Amsterdam?
- No Win No Fee Holiday Accident Claims For Amsterdam Injuries
- Starting Your Claim
- Useful links
Package Holiday Accident Claims In Amsterdam
An Amsterdam holiday accident claim could be made if you have suffered an injury whilst on holiday due to a breached duty of care. These components form the basis of negligence.
You may be able to make an Amsterdam holiday injury claim if you travelled on a package holiday. Under The Package Travel and Linked Travel Arrangements Regulations 2018, you are owed a duty of care to be kept reasonably safe when you book a package holiday under components of the package, such as the hotel you are staying at.
As such, all package holiday providers are held accountable should one of their customers suffer an illness or injury due to them being negligent.
Here are the eligibility criteria you would need to meet if you want to make a holiday injury claim for Amsterdam:
- The tour operator owed you a duty of care at the time and place of your accident.
- This duty of care was breached.
- As a result of this breach, you suffered an injury or illness.
However, if you suffer an injury while not under one of the components of the package and wish to make a personal injury claim, it may need to be made in the country in which the accident occurred. Because of this, your claim will be subjected to the laws of that particular country, and the compensation you could potentially receive may differ from if the claim was made in the UK.
Please contact our advisors today to find out whether you’re eligible to start an Amsterdam holiday accident claim today.
What Steps Should You Take After An Accident Or Injury In Amsterdam
The two most important pieces of advice we can give to those who have suffered an accident abroad, or who have become sick outside of the UK is to get any help or treatment needed. Looking after your health is the most important thing to take care of. Secondly, you should try not to panic. We understand that the injury or illness abroad may be disruptive or traumatic, but if it was caused by someone else you could well be able to claim compensation for it.
To give you a better chance of making a claim once you have returned to the UK, you should take the following steps;
- Collect and keep copies of any medical records. This will show what injury or illness you sustained, how it was treated, and any costs involved. This can be very strong evidence in a travel accident compensation claim.
- Keep any records of costs you have incurred as a result of your injury or illness. This may be for medical treatment or prescriptions. It can also include travel to and from hospitals, the cost of pre-paid activities which you could not attend, and other expenses which were directly related to your condition.
- If you were involved in a car accident in Amsterdam or other form of road traffic accident, ask for the name, address, and insurance details of the other parties involved. If there are any police reports, ask for copies of these too.
- Keep the names and addresses of anyone who saw what happened to you.
Take and keep photographs of the scene of the accident at the time it happened, as well as of your injury.
Depending upon your circumstances, you may have been unable to collect some, or all of these pieces of information. Please simply collect all that you can. When you return to the UK, get in contact with our team.
You can find additional information on what to do if you have been involved in an accident abroad in this guide.
How To Contact The Emergency Services In Amsterdam
If you are taken ill, or involved in an accident of some form whilst in Amsterdam you may require help from the Dutch emergency services. To contact the police, fire services, or to call for an ambulance, you can use the pan-European emergency services number 112.
Depending upon your emergency, it could be better to visit a GP surgery or access walk-in healthcare services in Amsterdam. Depending on how your holiday was booked and your insurance company, it may also be advisable to contact them for assistance. In serious emergencies, British tourists can also contact the British consulate (details at the bottom of this page) for help and advice.
Emergency services and healthcare in Amsterdam
- Emergency police, fire brigade, ambulance: 112.
- Police information (non-emergency): 0900 8844.
- Anonymous tip-line (to report a crime): 0800 7000.
- Emergency doctor’s office, 088 003 0600.
Amsterdam municipality assistance for civic matters
Helpline, 020 14 020.
WhatsApp, 06 4444 0655.
Should I Use A Solicitor Based In Amsterdam?
You do not need to use a ‘local’ or Amsterdam-based solicitor in order to make a compensation claim. If you were injured on a package holiday and the provider is at fault, your claim can be made against them in the UK’s courts. Holiday accident claims solicitors in the UK may also be able to assist you with claims which do not involve package holiday companies. Claims for accidents or injuries on independently booked holidays can be more complicated and we recommend that you contact a solicitor as early as possible.
No Win No Fee Holiday Accident Claims For Amsterdam Injuries
You should have a chat with us to find out if you’re eligible to make an Amsterdam holiday injury claim.If you are eligible, you could be connected with a specialist No Win No Fee solicitor, who can offer the following services:
- Collecting evidence.
- Making sure compensation is correctly and fairly valued.
- Sending correspondence on your behalf to the defendant.
- Finding legal representation if the case goes to court.
- Ensuring the limitation period is adhered to.
- Explaining complex legal jargon.
- Updating you throughout each step of the claims process.
Additionally, our solicitors can offer these services under a Conditional Fee Agreement (CFA), which is a specific type of No Win No Fee agreement.
Here is how you can benefit from a CFA:
- You aren’t charged anything upfront for your solicitor’s services.
- You aren’t charged anything for your solicitor’s services throughout the entire claims process.
- You aren’t charged anything for your solicitor’s services at all if the claim is unsuccessful.
Instead, if the claim is successful, your solicitor can take a small percentage of your compensation. This small percentage is legally capped and is known as the success fee.
Starting Your Claim
If you were injured whilst in Amsterdam and need to make a claim, our team can assist with a variety of holiday accident claims in Amsterdam. Contact us today to find out about how to claim with us.
You can call us on 0800 073 8804 or write to us by using our claim online form.
We are looking forward to helping you.
Useful links
If you have sustained an injury or have become sick as a result of someone else’s actions, such as being assaulted whilst in Amsterdam, you might require assistance from the British diplomatic service in Amsterdam. There is a Consulate General in the city at the following location. Please note, the main embassy in the Hague is not open to the public.
British Consulate General Amsterdam
Koningslaan 44
1075 AE Amsterdam
Netherlands
Telephone: +31 (0)70 4270 427
NHS guide to healthcare in the Netherlands
Healthcare services in Amsterdam and the Netherlands are of extremely high quality. Learn more about what you need to know before visiting the city.
Thank you for reading this guide about holiday accident claims for Amsterdam. Please contact us if you sustained injuries while on your package holiday to the Netherlands.
