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How Much Compensation Can i Claim For A Co-op ( Co Operative ) Accident?

Most of us visit a supermarket on a weekly basis. We expect to pick up the groceries we need for the week. We do not expect to get injured in the process. However, this is a situation that often occurs due to a number of hazards, from wet floors to potholes in supermarket car parks. If you been unlucky enough to be injured while at the Co-op, no matter whether you suffered a Co-op accident at work or you had a slip in Co-op while shopping, it is important to get the compensation you deserve if the incident was not your fault. Read on to explore all you need to know.

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A guide to Co-op injury claims

Every year, hundreds of people are injured while shopping at supermarkets. In some cases, the injuries are minor, but there are also a lot of cases that result in more serious consequences for the injured person. No matter what has happened, it is important to get the compensation you deserve if you have been injured and it was not your fault. We have many years of experience in supermarket accident claims and we can help you claim the full compensation award you deserve.



We have put together this guide, which reveals everything you need to know about Co-op accident claims. You will find information on what to do if you have been injured while at a Co-op supermarket, as well as details on launching Co-op accident compensation claims, accident at work compensation case studies, and typical payout amounts. At the end of our guide, you will find our Co-op accident claims number so that you can get started with securing the compensation you are entitled to.

What is an accident at Co-op?

This relates to any injury that has been sustained while the individual was on Co-op premises. This does not only relate to injuries that have been sustained inside the supermarket, but also any accidents that have occurred in the parking area or any other grounds that are managed by The Co-operative Group.

What to do if you are involved in an accident at Co-op causing injury

If you have been unlucky enough to have a fall in Co-op or suffered due to any other type of accident, it is vital to take the necessary steps to collect evidence – as much as possible – and build a solid case. This includes the following:

  • See a medical professional – It is important to see a doctor as soon as you can, even if your injuries are minor. Not only is this critical for your health, but it is important for your case too. Your doctor will put together a medical report, which will be used to determine how much compensation you will receive.
  • Make a note of what happened – As soon as you get the chance; make a note of everything that occurred. This will make sure you do not forget any important details later on.
  • Take photos – Most supermarket injuries happen due to something visible, i.e. an obstacle in the aisles or a broken pavement in the car park. Therefore, it is a good idea to photograph this. You should also photograph your injuries if they are visible.
  • Keep proof of any expenses – Keep documents relating to of all of the expenses you have had as a consequence of your accident and your injuries, such as loss of income, travel expenses, and medical costs. You should be able to claim for these, but you will need proof.
  • Get witness contact information – Get the contact details of anyone that witnessed the incident. Witness statements can really help to strengthen your case.
  • Report the accident – It is also a good idea to report the accident so that it can be recorded in the Co-op accident book. You most certainly need to do this if you are an employee of The Co-operative Group and you were injured while at work. This will ensure that there is an official recording of the accident, which will definitely help you to validate your claim.

How to begin a Co-op accident injury claim

If you want to make a Co-op accident injury claim, all you have to do is call us, and we’ll handle everything for you. We have many years of experience in the industry, and we can help you to get the maximum amount of compensation you deserve. When you call our claims number, we will be able to provide a free no obligation consultancy session. This involves us finding out the facts of your case, simply so we can advise you more accurately on what to do. We can also arrange a medical for you locally, if this is needed, and all of our solicitors work on a No Win No Fee basis. You can find out more about what this means for you towards the end of the guide.

What is the time limit on Co-op accident claims?

There is a three-year time limit on Co-op injury claims. This is also the accident at work claim time limit. This means that you have three years from the date of the accident to make a claim. However, we certainly do not recommend leaving it to the last minute, as court proceedings need to be issued within this time frame. Also, you will find it a lot easier to claim the sooner you do so, as the specific details will be clear and evidence gathering will be a lot easier.

I had an accident while shopping at Co-op can I claim compensation?

We have helped many shoppers to secure slipped in Co-op compensation, as well as payouts for a whole host of other injuries that have been sustained while shopping at the supermarket. If you have been injured while shopping at Co-op, you can most certainly claim compensation, as long as the supermarket is at fault for the accident you were involved in.

Supermarkets have a legal duty to ensure that they provide a safe environment for their shoppers and workforce. There are many pieces of legislation that they need to follow regarding this. Here is a brief overview:

  • The Workplace Health, Safety and Welfare Regulations 1992 – This piece of legislation states that supermarkets must ensure their floors are in good condition, and that there must not be any obstructions so that people can move around safely.
  • The Management of Health and Safety at Work Regulations 1999 – This states that employers need to assess a number of different works, including risks that could lead to slips, trips, and falls.
  • The Health and Safety at Work Act 1974 – This requires employers to ensure that any work environment – supermarkets included – is safe for any person, be it an employee or a member of the public.
  • The Occupiers Liability Act 1957 – This, again, highlights the steps that need to be taken to ensure the environment is safe for anyone that is visiting.

If The Co-operative Group has failed to adhere to the above, and you have been injured as a consequence, you can definitely make a claim for compensation.

Co-op accident at work claims

Co-op claims are not only for those who visit the supermarket to do their shopping. We have also helped many people that have suffered an injury at work, from those who have been injured while using machinery to transport goods to those that have launched a back injury at work claim for falling objects.

Accident at work compensation examples include injuries sustained because of:

  • A lack of training
  • Falling objects
  • Wet floors
  • Failure to carry out risk assessments
  • Employers ignoring the findings in risk assessments
  • Poorly maintained machinery

Essentially, you need to prove that your employer has acted carelessly or negligently, and that this has resulted in you sustaining an injury.

Injured at work do I get paid? This will depend on your contract. If you do not get paid, you will be able to claim for a loss of income as part of your injury claim.

Co-op slip trip or fall claims

Slip, trip and fall claims are the most common when it comes to supermarket accidents. The essential part here is proving that the supermarket is to blame. For example, if you have slipped on a wet floor, you will only be able to claim if the wet floor was not adequately marked. If there was a sign up warning you not to walk there, you won’t have the basis for a claim.

I had a car accident in a Co-op car park can I claim?

Yes – you can claim if you were injured in a Co-op car park. The company is also responsible for the car park area, and so they are to blame if you have been injured due to an issue such as a pothole or broken pavement. Of course, if you have been injured because of another driver, you are going to be making your claim against them instead.

What can be claimed for after an accident in Co-op causing injury?

If you have been injured while at a Co-op store and you want to claim, you will be able to claim for the following:

  • General damages
  • Care claim (If you have needed help around the house, the person who cared for you can file a care claim)
  • Loss of earnings
  • Travel expenses
  • Medical expenses

The most common types of accidents that can happen at Co-op

There are a number of different accidents that can occur in any supermarket, and how you got injured doesn’t matter when claiming, so long as it was not your fault. Nevertheless, some of the most common types of accidents that can happen at a Co-op store include:

  • Broken pavements in the parking lot
  • Falling objects
  • Obstacles in the aisles
  • Wet floors

How much compensation will I get after an accident at Co-op causing injury?

One thing that most of our clients want to know is how much compensation they will receive. This is understandable; you want to make sure that claiming is going to be worthwhile after all. The trouble is that no two personal injury cases are the same; there are many different variables. This means that payouts are never the same either, and so it is impossible to give you a definitive payout amount. You may come across solicitors that promise to win you ‘x’ amount. We will never do this, as we know it is impossible to promise any figure when launching a claim, and so we would never want to give you false hope. You may have also come across an accident at work claim calculator online. Such calculators have become very popular. However, please note that they only ever provide a rough estimate – never more.

What we have done to give you a better understanding regarding how much money you could receive is put together a table of average Co-op compensation payouts. Below, you will find out what the typical payout is for a number of injuries relating to supermarket accident claims. If you cannot find the injury that relates to you in the table below, please do not hesitate to get in touch and we will happily advise you further.

Reason for compensation Typical compensation payout Notes
Mental anguish £3,550 Fear of death and expectation of end of life.
Loss of benefits £5,000 – £500,000 If you have missed work because of the injuries you have sustained, you may be at a loss financially. You can claim for actual income lost. In some cases, you may be granted more than the maximum that has been stated in the left-hand column.
Loss of anticipated earnings £10,000 – £400,000 This payout is for those that are going to be off work in the future. If so, you can claim for loss of future earnings. This will be calculated using your current grade of pay, as well as your future earning potential. In some cases, you may be granted more than the maximum that has been stated in the left-hand column.
Pain and suffering £1,000 – £200,000 The level of pain and suffering you have been subject to will determine the amount of compensation you will receive.
Minor injuries – Recovery within three months £1,050 – £1,860
Minor injuries – Recovery within 28 days £525 – £1,050
Minor injuries – Seven-day recovery A few hundred pounds to £525
Back injuries – Severe £29,475 – £122,350 At the lower end of the payout bracket, we have cases that involve fractures to discs or disc lesions, and also soft tissue injuries, which can result in conditions whereby disabilities remain after treatment. Common disabilities include the risk of arthritis, unemployability, depression, and severe pain and discomfort. At the higher end of the payout bracket, we have the most severe back injuries, including damage to the nerve roots and spinal cords. This will lead to a number of extremely serious consequences.
Back injuries – Moderate £9,500 – £21,100 At the lower end of this payment bracket, we have cases whereby injuries to the back have cased soft tissue injuries and backache. This may have exacerbated an existing condition. At the higher end of this payment bracket, we have cases involving residual disability. However, they are much less severe than the ones mentioned in the above category.
Back injuries – Minor A few hundred pounds – £9,500 If you are expected to make a full recovery within a few months, you will receive the lowest payout. Otherwise, a number of other factors are used to determine how much you will receive. This includes the following; whether you need to take medication to control symptoms, how severe the original injury was, the extent of any treatment needed, the claimant’s ability to work due to injuries, the presence of any other symptoms, the pain experienced, and the consistency of the symptoms.
Shoulder injuries – Severe £14,600 – £36,500 This is for cases that involve damage to the brachial plexus and are associated with injuries to the neck. Such injuries will result in significant disability.
Shoulder injuries – Serious £9,700 – £14,600 Damage to the lower part of the brachial plexus and dislocation of the shoulder. This will cause symptoms such as restricted shoulder movement and pain in the neck and the shoulder.
Shoulder injuries – Moderate £6,000 – £9,700 Frozen shoulder with discomfort and limited movement. Symptoms will persist for roughly two years.
Shoulder injuries – Minor A few hundred pounds – £6,000 For this category, the payout received will depend on the recovery time. The lowest payment is for recovery within a few months. The higher end of the payout bracket is for cases whereby recovery can take up to two years.

No Win No Fee personal injury claims

We handle all of our cases on a No Win No Fee basis; from accident at work No Win No Fee claims to slip trip fall claims. This means that everyone is able to launch a claim, irrespective of his or her current financial situation. This is because you will not need a large amount of money to start your claim, and you are only going to pay legal fees if your case is successful. This means that if we do not manage to secure compensation for you, you won’t need to pay a penny.

Our No Win No Fee approach means that all monetary risk is eliminated. If you were to work with a legal expert that billed per hour instead, there would always be the danger that you could end up with a massive legal bill yet no compensation to fund it with. This could never occur under our watch. There are a number of other knock-on benefits associated with this. For example, you know that we are always going to put in 100 per cent effort when it comes to winning your case. The same cannot be said for solicitors that do not work to this payment structure, as they are not impacted by the outcome of the case. You can, therefore, be certain that we will never waste your time. If we do not think your case is strong enough for compensation, we will be upfront about it from the very beginning.

Why choose us as your claims service for a personal injury claim?

There may be a number of personal injury firms in the UK, but you will struggle to find another company that provides the level of service we do. No matter whether you have slipped on water in Co-op or you have been injured due to a dangerous object that was obstructing the aisle, we can help you to get the money you deserve. And, we will do this in the most efficient and effective manner possible. We know that you are going through an incredibly difficult time at the moment, and the last thing we want to do is add to the stress you are experiencing. We want you to focus on your recovery and nothing else. We will work quietly and quickly in the background, making sure you get the maximum amount of Co-op compensation you deserve.

This is not something we merely expect you to take our word on. You can read the abundance of positive reviews we have had from previous clients. We also have many years of experience to draw on too, which we are sure will put your mind at ease. You can be certain that we have worked on many cases similar to yours time and time before, and so you are definitely in safe hands. If you ever need an update or you have a query, we are only ever a phone call away. You will never find it difficult to get in touch with us, as is the case with many other legal firms.

Call for free advice and to start a claim

If you have been injured while in Co-op, or any supermarket for that matter, all you have to do is call our team to begin the claim process. You can reach our Co-op accident helpline and personal injury team on 0800 073 8804. You will speak to a friendly and experienced advisor who will answer your queries, no matter how big or small. They will also talk you through the claims process, so that you know exactly what to expect. If you are ready to proceed, they will match you to the best No Win No Fee solicitor from our in-house team based on the ins and outs of your case to ensure the best possible service. Don’t delay; get the compensation you deserve today.

Helpful links

NHS health conditions

This link takes you to the NHS conditions page. You will be able to find out about common conditions or choose a body part to find out what illness or injury you could be suffering from.

Controlling slip risks on supermarket floors

This link takes you to the Health and Safety Executive website for the UK government. It provides businesses with advice regarding the sensible long and short-term action for slip risks on a supermarket’s smooth floor.

Retail health and safety guide

For advice on health and safety in the retail industry, this link provides you with all of the information you need to know. The UK Government’s HSE department covers all health and safety topics, as well as giving information on the Primary Authority Scheme.

How Much Compensation for Slip Trip Or Fall Accident Claims?

Find out how much you can claim calculate the amounts for a slip trip or fall injury.

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    Meet The Team

    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.

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