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A Guide To GP Negligence Claims

A guide to making GP negligence claims on a No Win No Fee basis including the various types of claims against doctors and GPs.

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A Guide To GP Negligence Claims

Last Updated 5th September 2025. GP negligence claims may be pursued against a general practitioner who has failed to meet the standard of care expected from a competent doctor and caused an injury, illness or the worsening of a condition in a patient. Collecting evidence is an important step to prove the fault of the doctor in the harm you suffered. Some examples of GP negligence include medication errors, misdiagnosis and delayed diagnosis. 

We begin by looking at when you could claim for GP negligence and examine different ways in which negligent treatment could occur. Next, we show how claims against a private hospital work before explaining the claims process. We also examine how medical negligence claims may be calculated.

We close our guide by explaining the benefits of instructing a No Win No Fee solicitor to work on your case.

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For more information on how to claim against a GP please read our guide below. When you are ready to start a claim please:

  • Call 0800 073 8804 to speak to a member of our team.
  • Start a claim online using our contact us form.
  • Message us via our live support below.

A GP checks the pulse of a female patient to avoid any GP negligence claims.

What Is A GP Negligence Claim?

We began our guide by looking at what a GP or doctor negligence claim is. Your GP has a duty of care to you as their patient. They must ensure that they meet professional standards, meeting the minimum standard of care. If they fail to meet this standard and you were harmed, they may be considered negligent. Doctors must meet further standards, such as those set out in National Institute for Health and Care Excellence (NICE) guidance.

It is not just the GP themselves who has a duty of care to you. The GP surgery as a whole owes you a duty of care. This includes administrative staff and any other healthcare professionals treating patients, such as nursing staff.

To make a GP negligence claim you must show that:

  • Your GP owed you a duty of care. This will be the case if you were under their care.
  • They breached this duty of care. For instance, the GP may have failed to refer you for further tests because they did not conduct a full examination of you.
  • The breach caused you to suffer unnecessary or avoidable harm. In this instance, the failure to refer you led to a delay in treatment.

Next, we look at how to make a complaint about medical malpractice.

Can I Make A Complaint About My GP?

In addition to making a medical negligence claim, you can also make a complaint about poor or negligent care. You can raise a concern about a doctor’s performance or behaviour with the General Medical Council (GMC). The NHS Constitution for England sets out patients’ rights, including your right to provide feedback or make a complaint.

Your GP should also have a complaints procedure in place. This should set out both how you can make a complaint and details of how it will be dealt with. If you are not satisfied with the response, you may escalate your complaint to the Parliamentary and Health Service Ombudsman.

For more information on how to report a negligent doctor or to discuss your case, please contact our team.

What Types Of GP Negligence Could Lead To A Claim?

GP or doctor negligence describes circumstances in which you suffered avoidable harm because of negligent care. You should expect your GP to provide the right diagnosis, treatment and care. You should also expect them to refer you for additional testing, diagnosis or treatment where appropriate.

The failure to do so may constitute medical negligence. Below, we examine examples of how negligent treatment or diagnosis could cause avoidable harm.

  • A doctor may have carried out a video consultation with you. The doctor may be working from home and not have access to your full medical records. This could lead to them failing to take your medical history into account and misdiagnosing you.
  • A doctor may make a prescription error. They may fail to read your medical records, highlighting that you are allergic to a specific type of medication and prescribe it for you, causing avoidable harm.
  • Your GP may fail to spot symptoms of a common condition. For example, they may fail to sport the symptoms of a herniated disc. This could lead to your injury getting worse.
  • Your GP may fail to refer you for additional tests where they would be expected to do so, such as if you present with symptoms of cancer. This could result in delayed treatment and avoidable harm to you.

These are just some examples of types of GP negligence. In these cases, you could be eligible to make a medical negligence claim. Please contact our team for more information.

A doctor in a white coat talks with a patient to avoid any GP negligence claims.

Can I Make A GP Negligence Claim Against A Private Hospital?

You have the same right to expect to be treated effectively and safely in private healthcare as under the NHS. Healthcare professionals working in private hospitals must adhere to the same professional standards as those providing care through the NHS.

This means that if you were harmed by negligent treatment, you have the same right to claim compensation as outlined above. Whilst the complaints process may differ, with your initial complaint being made to the private healthcare provider, the claims process will be the same.

Please contact our team if you were harmed in private healthcare, such as at a private hospital or GP surgery. You could make a GP negligence claim.

How Long Do I Have To Claim For Doctor Negligence?

GP negligence claims must be started within the applicable time limit. How long you have to begin the claims process is set out in the Limitation Act 1980. The standard time limit is three years. This begins on the date you became aware of the medical negligence. It could be the date it occurred, or a later date if you were not immediately aware of it.

In most instances, medical negligence claims must be started within this time limit. However, there are exceptions to this. We will explore these in the next part of our guide.

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Can I Claim GP Negligence Compensation On Someone Else’s Behalf?

As highlighted above, there are circumstances in which you could make a compensation claim outside the standard limitation period. Time limits may differ in medical negligence cases involving children or those with reduced mental capacity. In such circumstances, the limitation period is suspended to some degree.

Examples of when you could claim for negligent treatment outside the three-year time limit may include:

  • Where the patient lacks the mental capacity to claim on their own behalf. This may include those with severe brain damage. In this case, the time limit is suspended unless and until they regain their mental capacity.
  • Where the patient was under the age of eighteen at the time of the incident. In this case, the time limit does not begin until they turn eighteen.

Whilst the medical negligence claims time limit is suspended you may make a claim on behalf of the injured party. To do so, you will need to apply to the court to act as a litigation friend. A parent, guardian or other suitable adult may apply to be a litigation friend.

For more information on how to make medical negligence claims on someone else’s behalf, please contact our team.

What Do I Need To Make A GP Negligence Claim?

To make a claim you must show that you meet the eligibility criteria highlighted earlier in this guide. You will need to prove that the healthcare professional has acted negligently and that this negligence caused you harm.

Evidence which could help prove GP negligence claims could include:

  • A copy of any correspondence between you and the GP who was treating you. You may also have correspondence with the GP surgery, NHS or other healthcare provider. This could include copies of referral letters.
  • Your medical records. These can be obtained either from the NHS or the private healthcare professional who treated you. Your records will have information on your initial and subsequent diagnosis and treatment.
  • A diary in which you document your symptoms and the impact that the negligent treatment has had on you.
  • Photographs which show any visible injuries to you. For instance, you may have suffered scarring due to the negligent use of a needle. You can also use photographs to document your injury over time.

Please contact our team for more information on how to prove medical negligence.

A doctor looks at a patient's scan displayed on his computer, afraid of GP negligence claims.

How Much Compensation For A Doctor Negligence Claim?

If your GP negligence claim is successful, you will be awarded financial compensation. This compensation may be made up of two parts. These are called special and general damages. Firstly, we will look at general damages. General damages compensate for any pain and suffering experienced. When that results in financial loss, then special damages can be included in a claim.

The table below uses brackets from the Judicial College (JC) Guidelines. Solicitors may use the document to help value the avoidable harm someone has suffered. The first row in our table illustrates compensation for general and special damages and doesn’t come from the JCG. Since the compensation brackets published by the JCG are purely suggestive, please only use the table for guidance.

HarmSeverityCompensation
Multiple, very severe forms of harm with special damages, such as medical billsVery severeUp to £1,000,000+
BrainVery severe£344,150 to £493,000
BrainModerately severe£267,340 to £344,150
KidneyLoss of both kidneys or serious and permanent damage to them (a)£206,730 to £256,780
Female Reproductive system - femaleInfertility (a)£140,210 to £207,260
Male reproductive systemTotal loss of reproductive organsAbove £187,790
BowelsComplete loss of natural function (b)Up to £183,190
BladderComplete loss of functionUp to £171,680
LungLung cancer (b)£85,460 to £118,790
SpleenLoss of spleen (a)£25,380 to £32,090

Can I Claim If I’m Unable To Work Due To GP Negligence?

Yes, you can claim if you’re unable to work due to GP negligence, and this financial impact can extend beyond lost earnings. Special damages in GP negligence compensation claims can reimburse you for any financial loss you suffered as a result of the harm you experienced. Say you needed occupational therapy due to a hernia misdiagnosis from your GP. If you paid out-of-pocket for these sessions, then special damages can reflect the cost you incurred.

As such, please see the following examples of special damages:

  • Loss of earnings, such as a loss in current or future earnings, loss of a promotion, loss of workplace benefits and a loss of a bonus
  • Medical expenses, ranging from private treatments to ongoing physiotherapy
  • The cost of extra childcare or professional assistance. You may also be able to claim for indirect care costs, such as the lost income of a family member who took time off work to care for you
  • Travel expenses to and from appointments, including public transportation and parking fees

You will be required to provide evidence to include any financial loss in your GP negligence compensation claim, like receipts, invoices, and bank statements.

Please contact one of our friendly advisors today to learn more about the different types of special damages that can be included in GP negligence claims.

Can I Claim Medical Negligence Compensation On A No Win No Fee Basis?

You do not need to use medical negligence solicitors in order to make a compensation claim. However, there are many benefits to making a medical negligence claim with a specialist solicitor. Our solicitors are experts at helping people to successfully claim for harm caused by negligent medical care.

They could help guide you through the claims process and make sure you get the best possible settlement. If they think you have a valid medical negligence claim, they could handle your case under a Conditional Fee Agreement (CFA). This allows the solicitor to work on a No Win No Fee basis.

The benefits of this are that:

  • You will not pay for the solicitors’ work in advance.
  • You will not have to pay for their work if the claim is not successful.
  • You will not have to pay any solicitor fees at all during the claims process.

In fact, you will only pay for their services at the successful conclusion of your claim. Here, your solicitor will charge a success fee that is deducted from your compensation. There is a legal limit on the maximum percentage which may be charged.

Please contact our team today to find out how a No Win No Fee solicitor could help you.

A solicitor works on GP negligence claims.

More Resources About Claiming For Medical Negligence

In the final part of our guide you can find additional medical negligence claim resources.

Helpful external resources:

We hope our guide on how to make a GP negligence claim has helped you. Please contact our team for more information on medical negligence claims.

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