Accidents can happen when we least expect them, and when you’re at a holiday park, the last thing you want to worry about is an injury. To make a successful accident claim against Center Parcs, you will need to provide evidence that the company’s negligence caused your injury.
What You Need To Know
- Center Parcs sees 2.4 million guests per year.
- All holiday parks, such as Center Parcs, owe a duty of care to all of their guests. This means that they have a legal obligation, under the Occupiers’ Liability Act 1957, to ensure the reasonable safety of every visitor on their premises. We explore what some of these reasonable steps are in this guide.
- Inadequate maintenance, poor staff training/supervision or lack thereof, and defective equipment are all possible causes of an accident in a holiday park.
- If your child was injured at a holiday park, you could make a claim on their behalf.
- You typically have 3 years to make a claim following your accident.
We understand how daunting making a compensation claim can be. This is why our No Win No Fee solicitors work around the clock to ensure that your claim is taken care of, so you can focus on your recovery. To have a free claim eligibility check, please contact us today.
4.8 (466 reviews) Can I Claim For Injuries After An Accident In Center Parcs?
Yes, you may be eligible to make a claim for injuries after an accident in Center Parcs if you can show that your injuries resulted from the park’s negligent actions or inactions. This means proving that:
- Center Parcs owed you a duty of care.
- This duty of care was breached.
- You sustained an injury as a result of this breach.
Some steps that a holiday park could take to adhere to their duty of care include:
- Implementing health and safety measures and displaying warning signs for any hazards that cannot be removed.
- Conducting regular maintenance checks to ensure that the environment and facilities on the premises are risk-free of injury.
- Responding to any reports of hazards as promptly as possible.
As such, you will not be eligible to make a claim against Center Parcs if they complied with their duty of care and implemented the necessary health and safety checks.
Contact us today to check your claim eligibility for free.
Center Parcs Injury Claims On Behalf Of A Child
If your child was injured after an accident in Center Parcs, you could make a claim on their behalf if the eligibility criteria are met, as children are unable to make their own claim until they are 18.
In this instance, you would act as your child’s litigation friend. A litigation friend is someone appointed by the courts to act in the best interests of the claimant. You have up until your child turns 18 to make a claim on their behalf.
If you would like to become your child’s litigation friend, please contact us for more information.
What Types Of Center Parcs Accidents And Injuries Can Be Claimed For?
You can claim compensation for any type of accident or injury in Center Parcs that results from their negligent actions. Below, we look at some example scenarios:
Slips, Trips And Falls
- In a restaurant at the holiday park, there are no wet floor signs displayed next to a spillage. As a result of the lack of signage, you slipped and fell, which led to a fractured wrist.
- In your accommodation, there was a raised section of flooring that the staff failed to identify before you checked in. This led to you tripping and falling over and fracturing your shoulder.
Aerial Activity Accidents
- The park had not recently checked whether all of the safety harnesses used for the high ropes activity were safe for use. A guest was subsequently given a faulty safety harness. This led to the safety harness breaking, and the guest falling from a height during the activity. The fall from such a height led to the guest suffering brain damage.
- The staff provided insufficient training to guests before they took part in the aerial activity. Due to this, a guest didn’t know how to clip their safety lines. This meant that they weren’t attached to the safety system, and they fell from one of the platforms, which led to paralysis.
Water Accidents
- Multiple reports had been made about a sharp crack in one of the swimming pools. Despite these multiple reports, no steps were taken to cordon the area off or repair the crack. Multiple guests suffered deep lacerations as a result.
- There were no lifeguards on duty at the swimming pool. Due to this failure to monitor guests appropriately, a guest nearly drowned. Because the guest was deprived of oxygen for a substantial period of time, they suffered an anaphylactic shock.
Sporting Accidents
- There was a lack of supervision from staff during the archery activity. Due to this, the safety rules weren’t met, and a guest was hit with a bow, which caused damage to their internal organs.
- On the tennis courts, the net posts were broken. However, these posts were kept in use despite the park knowing that they were broken. As a guest walked past and grazed themselves, they later suffered an infection as the faulty post was rusty.
Cycling Accidents
- When cycling on one of the designated paths at the park, you fell off your bike due to a lack of regular inspections and debris removal. From this fall, you fractured your ankle.
- You hired a bike that was faulty due to there not being any recent maintenance checks of the equipment. This led to you suffering a head injury when you fell off your bike as the bike chain snapped.
Food Poisoning And Other Sicknesses
- You suffered food poisoning from one of the restaurants at the park, as there was cross-contamination in the kitchen due to the relevant food safety laws not being adhered to.
- You made the waitress at the restaurant aware of your allergy. But, despite this, you were still served food that contained an allergen due to the waitress forgetting to relay this information back to the kitchen. You required hospitalisation as a result of your allergic reaction.
To confirm your claim eligibility, it’s best to have a chat with us today about your specific circumstances.
Center Parcs Accidents – Case Studies
Here is a real-life scenarios of a fatal accident that occurred at Center Parcs in recent years:
- In 2023, Penny Bulpritt, a worker at Center Parcs, was hit by an electric all-terrain vehicle that was being driven by another staff member. The incident took place in a parking area in the Woburn Forest, Bedfordshire site.
Sources – and https://www.itv.com/news/anglia/2023-09-27/fantastic-grandma-died-at-center-parcs-after-crash-with-staff-member
Contact our advisors today to see whether you may have an eligible personal injury claim.
How Much Compensation Could I Be Awarded?
The amount of compensation you could potentially be awarded following an accident in Center Parcs depends on the extent to which your injury affected you financially, physically, and mentally.
There are two heads of claim that cover these effects:
- General damages, which covers your physical and mental suffering.
- Special damages, which covers your financial suffering.
When your general damages are being valued, legal professionals can turn to the Judicial College Guidelines (JCG) when assessing factors such as:
- The severity of your pain.
- How your daily life has been affected (otherwise known as your ‘loss of amenity’).
- How long the injury is expected to last.
The JCG is a document that publishes guideline compensation values for different injuries and illnesses.
Guideline Compensation Table
We have taken some injuries and guideline compensation values from the JCG to create the table below.
Please only refer to this table as a guide and not a guarantee as to what can be awarded in compensation. Please also keep in mind that the top value isn’t from the JCG:
| Type of injury | Severity of injury | Guideline compensation values |
|---|---|---|
| Multiple serious injuries + special damages | Multiple serious injuries with compensation also for financial losses such as medical expenses, care costs and lost earnings. | Up to £1,000,000+ |
| Paralysis | Tetraplegia (a) - where physical pain and an effect on senses is present, the award will be higher. | £396,140 to £493,000 |
| Paraplegia (b) - specific awards depends on factors such as degree of independence and whether there's physical pain. | £267,340 to £346,890 | |
| Brain damage | Very severe (a) - for example, cases of 'locked-in' syndrome where the life expectancy is substantially reduced. | £344,150 to £493,000 |
| Less severe (d) - problems with memory and concentration but an overall good recovery. | £18,700 to £52,550 | |
| Ankle | Very severe (a) - limited and unusual, such as a bilateral fracture that leads to degeneration of the joints. | £61,090 to £85,070 |
| Moderate (c) - ligamentous tears and fractures that cause less serious disabilities. | £16,770 to £32,450 | |
| Wrist | Total loss of function (a) - where an arthrodesis is needed. | £58,710 to £73,050 |
| Less severe (c) - where permanent disability still persists, such as stiffness. | £15,370 to £29,900 |
Can I Claim For Any Other Damages In My Center Parcs Claim?
Yes, you could potentially also claim special damages if you have evidence, such as receipts, invoices, payslips, and bank statements, to prove what financial losses have resulted from your injury.
Some types of financial losses that you could potentially suffer include:
- Lost earnings from having time off work while you recover from your injury.
- Medical bills, such as buying prescriptions.
- Professional care costs.
- Travel costs for attending medical appointments.
To claim special damages, you will need evidence of these losses, such as bank statements, invoices and payslips.
The value of your special damages has the potential to be greater than your general damages, as this head of claim reimburses you for your future losses as well as past losses. For help with claiming special damages, find out today whether you can be connected with one of our specialist solicitors.
4.8 (466 reviews) The Steps To Take After Being Injured At Center Parcs
If you have been injured in an accident at Center Parcs, the first thing you should do is seek medical attention (if you haven’t done so already). Your medical records can play a vital part in showing the extent of your injuries.
After this, you should try and gather as much evidence as you can that proves negligence occurred. Alongside your medical records, such evidence includes:
- Requesting CCTV footage of your accident.
- Taking contact details from any witnesses.
- Photographs of what caused the accident (such as raised flooring in your accommodation), and photographs of your injuries.
- A copy of the accident report that was made.
- Keeping a personal diary with notes about your symptoms and treatment.
Once these steps have been taken, you should check your claim eligibility. We can do this for you free of charge, and can connect you with a specialist personal injury solicitor if you are entitled to compensation and are within the claims time limit. The claims time limit is generally 3 years; however, there are a couple of exceptions to this, which you can learn more about in our personal injury claim limitation period guide.
Our solicitors can help you gather all of your evidence and ensure that your claim is dealt with swiftly. So, please don’t hesitate to contact us today.
Can I Make A No Win No Fee Claim After An Accident In Center Parcs?
If you are eligible to make a personal injury claim against Center Parcs, you could make a claim with one of our No Win No Fee solicitors. All of our solicitors provide their services under a Conditional Fee Agreement (CFA), which means:
- There are no upfront solicitor service fees or solicitor service fees throughout the entire duration of the claim.
- You pay no solicitor service fees at all if your claim is unsuccessful.
- If your claim is successful, your solicitor will just keep a small ‘success fee’ out of your compensation, which is a legally capped percentage. This percentage will be discussed with you before your claim begins, so there are no hidden fees.
Making a claim with one of our solicitors on a No Win No Fee basis can be extremely beneficial, particularly if you have suffered financial losses as a result of your injury. If you would like to make a personal injury claim in this way, please have a chat with us today.
Why Choose Legal Expert For Your Center Parcs Compensation Claim
There are many services that our specialist solicitors provide on a No Win No Fee basis in order to make the claims process as stress-free as possible for you, including:
- Help with gathering your evidence.
- Communicating with all the relevant authorities and parties on your behalf.
- Explaining all legal jargon you come across.
- Negotiating to ensure that the value of your compensation is fair and accurate.
- Help with applying for interim payments if necessary. Interim payments are part of your compensation that is paid out to you early in order to help pay for any immediate costs you incur related to your injury, such as medical bills.
- Clear updates all throughout the case.
- Sorting out your representation should the claim get taken to court (which will be unlikely, as most personal injury claims are settled out of court).
While your solicitor does this work for you, you can focus on healing from your injury.
Contact Our Team Of No Win No Fee Solicitors
To see if you could be eligible to claim with one of our solicitors following an accident in Center Parcs, you can contact our advisors. Simply use one of the following contact methods, which are live 24/7:
- Call 0800 073 8804
- Fill out our ‘Contact Us’ page.
- Message in our live chat box on the screen.
More Information
Please see a few of our related guides here:
- How to make a public park accident claim.
- How to make a swimming pool accident claim.
- Read FAQs on public liability claims.
The information on these pages might also be useful for you:
- NHS – find the nearest hospital to you.
- Gov.UK – how to apply for Statutory Sick Pay (SSP) for any time off work missed due to your injury.
- Health and Safety Executive (HSE) – how slips and trips can be prevented.
We hope that this guide has been helpful. If you have been injured in an accident in Center Parcs, please don’t hesitate to ask us any questions about whether you could be eligible to claim compensation.
