By Lewis Cobain. Last Updated 27th May 2025. If you have a broken boiler, or you’re wondering, ‘I have a faulty heating system or boiler can I claim compensation?’, this guide can help. In short, if you suffered as a result of third party negligence, you could have grounds to claim no heating or hot water in rented property compensation.
On this page, will find a guide that amongst others, answers the question, I have a faulty/broken heating system or boiler can I claim compensation against landlord? When it comes to boiler and heating system disrepair, you as a tenant have certain legal rights. Your landlord must get the how water system or boiler fixed by law, within a certain timeframe. Furthermore, if lack of heating has caused you or a household member to contract an illness, as long as you make a claim within the personal injury claims time limit of three years, personal injury lawyer a will be able to make a personal injury claim on your behalf.
If you don’t have enough time to read all of this guide, then just call Legal Expert on 0800 073 8804 today and we can begin to improve your experience of the claims process from start to finish.
Select a Section:
- Tenants Rights For Claiming No Heating Or Hot Water In A Rented Property Compensation
- How Long Can A Landlord Leave You Without Water In The UK?
- What Obligations Do You Have As A Tenant?
- How Long Should Your Boiler Last And How Often Should Your Landlord Have It Serviced?
- Common Types Of Boiler And Heating Disrepair
- What Steps Can You Take If A Broken Heating System Is Not Repaired?
- How Much No Heating Or Hot Water In Rented Property Compensation?
- How Long Do I Have To Claim For No Heating?
- Housing Disrepair Solicitors – No Win No Fee
- How Our Team Can Support Tenants Claim For No Heating Or Hot Water In A Rented Property Compensation
- Start Your Claim For No Heating Or How Water In A Rented Property Compensation
- Useful Links
Tenants Rights For Claiming No Heating Or Hot Water In A Rented Property Compensation
The answer to questions such as can you put the heating on when the water is off? Do not form part of this guide. The questions it will answer are related to legal issues surrounding boiler and heating system disrepair, such as what is the legal temperature for tenants? Taking a look at the graph above, we see that heating and hot water are not even listed. This means that insurance claims based on these problems are minimal. However, this does not mean that they are not a common problem with rented properties.
As the tenant of a property with heating and hot water, your landlord is required to repair and maintain the heating system. The timeframe allowed to make the repair will be detailed in the tenancy agreement you signed. If the landlord takes longer than the stipulated time, and you or a family member has become ill due to having no heating, then you can make a compensation claim.
Legal Expert can help you make a claim for an illness caused by living in a cold home. Call us at the number down at the end of this page to find out how.
How Long Can A Landlord Leave You Without Water In The UK?
Are you wondering about how long a landlord can leave you without water in the UK? No running water is a significant issue and your landlord should deal with the problem quickly.
If you have been left with no heating or hot water, your landlord has a duty of care to ensure your health and safety whilst you live in their rental property. Therefore, they are expected to fix any issues with your central heating and water system, even if your tenancy agreement appears to state otherwise. This duty of care is outlined in the Landlord and Tenant Act 1985.
Should your landlord neglect their duty of care and you suffer harm or loss as a result, you may have grounds for a valid claim. Get in touch to find out how our No Win No Fee solicitors could help you claim housing disrepair compensation.
What Obligations Do You Have As A Tenant?
When it comes to boiler and heating system disrepair, and compensation for heating failure, then you need to understand that you have certain obligations that you yourself must fulfil if you have a broken heating system.
The tenant is obligated to carry out minor maintenance themselves. For example, bleeding the radiators of a water-based central heating system. However, when it comes to major maintenance and repairs, the tenant is obliged to inform the landlord of the problem in a timely manner.
Legal Expert can assist you in claiming compensation for a faulty heating system. Call us on the phone number at the end of this page to begin your claim today.
How Long Should Your Boiler Last And How Often Should Your Landlord Have It Serviced?
If you’re wondering ‘I have a faulty heating system or boiler can I claim compensation?’, you may also be wondering ‘do landlords have to provide central heating?’. If the property when you signed the tenancy agreement was fitted with a heating system, then you could.
This leads to the following question if your property does have heating, how long can a landlord leave you without hot water? the answer to which, is that they must repair the heating within the landlord repairs time frame set out in your tenancy agreement. If your landlord mises this window, you will have a reason to claim compensation.
If your landlord has failed to meet the timeframe for heating repairs, then you will have a reason to claim compensation, and Legal Expert can help with this. Call us at the number at the end of this page to find out how.
Common Types Of Boiler And Heating Disrepair
If you’re wondering ‘I have a faulty heating system or boiler can I claim compensation?’, you may be experiencing the following issues with your boiler or heating system.
When it comes to tenants rights heating not working and a tenant asking for compensation, even if you have no hot water for 3 days, if it has not gone over the time limit that your landlord has stated for repairs, then you won’t have a reason to claim. Much depends on the type of problem you have with your boiler; some repairs take longer than others. Typical heating problems include:
- Pipes leading in to or out of the boiler have sprung a leak.
- The boiler has begun to make strange noises, such as banging or creaking.
- The boiler keeps turning off long before the water has become hot.
- There is no hot water at all and no hot water to power the heating.
No matter the reason why your heating is off if it has gone over the time limit for your landlord to make a repair, Legal Expert can help you to claim compensation. Call us at the number at the end of this guide to find out how. In the meantime, read on to learn the answer to questions like ‘I have a faulty heating system or boiler can I claim compensation?’.
What Steps Can You Take If A Broken Heating System Is Not Repaired?
If you’re wondering ‘I have a faulty heating system or boiler can I claim compensation?’, you may wish to take the following steps.
You are entitled to adequate heating in a rented property if the property had heating when you moved in or has since had heating fitted. Your landlord should repair heating problems within a reasonable timeframe. Once a few days have passed, and your landlord has not made repairs, you should take the steps below, which will lead towards you making a compensation claim for heating disrepair.
- Write a letter to your landlord, inform them of the faulty heating again, and ask them to provide you with a date that the heating or hot water will be fixed by.
- If you do not receive a reply to the first letter you sent, then send a second letter, just in case the first letter was lost somehow.
- If you receive no response to the second letter, it is time to start making other plans. You can complain to your local Environmental Health Department and explain the situation to them. However, if the landlord refutes their liability to make a repair. For example, saying that you broke the heating system, then the Environment Health Department will not get involved.
- The next stage is to pursue compensation against your landlord for failing to repair your heating system or hot water. In many cases, the landlord will make an out of court settlement. However, in some cases, you will need to go to court for a decision to be made about your claim.
Legal Expert is experienced in making claims against a landlord for a wide range of reasons, and not fixing a heating system is one of them. Please give us a call on the number down in the final section of this guide so that we can advise you and assist you further.
If you’re wondering ‘I have a faulty heating system or boiler can I claim compensation?’, please get in touch today or continue this guide.
How Much No Heating Or Hot Water In Rented Property Compensation?
If your boiler was broken and this caused some form of harm, you could potentially hold your landlord liable in a personal injury claim.
For instance, a broken boiler in serious cases could potentially lead to issues such as hypothermia, in which case you may be eligible to claim no heating or hot water in rented property compensation.
Broken boiler claims could comprise both general damages and special damages. General damages compensate for the pain and suffering caused by your injuries. On the other hand, special damages will help you recover the financial losses you incurred as a result.
When calculating compensation for no hot water in the UK solicitors use the compensation amounts from the Judicial College Guidelines (JCG) to assist them in valuing claims. You could use these amounts to estimate your no heating or hot water in rented property compensation, though they should not be taken as guaranteed amounts. They also consider other factors to determine your payout. Some of the factors are:
- The severity of your injury
- Any continuing symptoms of your injury
- How your injury has impacted your life
| Type of Harm | Notes | Amount |
|---|---|---|
| Multiple Severe Injuries and Special Damages | There are multiple severe ailments coupled with financial losses. | Up to £100,000+ |
| Lung Disease - (d) | Breathing difficulties that require the use of an inhaler frequently. There will also be an uncertain prognosis. | £38,210 to £66,920 |
| Lung Disease- (e) | Bronchitis and wheezing are visible without any other serious symptoms or long-term effects. | £25,380 to £38,210 |
| Lung Disease - (f) | Slight breathlessness that doesn't have any effect on working life. The person is likely to recover within a few years. | £12,990 to £25,380 |
| Dermatitis and Other Skin Conditions - (a) | Both hands suffer with dermatitis, which causes them to crack and experience soreness. This effects employments and may have some psychological consequences. | £16,770 to £23,430 |
| Dermatitis and Other Skin Conditions - (b) | One or both hands suffer from dermatitis for a significant time, but it will settle with treatment or from wearing gloves for specific tasks. | £10,550 to £13,930 |
| Dermatitis and Other Skin Conditions - (c) | Rashes, irritation and/or itching on one or both hands. However, it should resolve with treatment within a few months. | £2,080 to £4,820 |
Please note that the table above is only meant for guidance and the top row isn’t from the JCG.
You may also want to report the letting agent/landlord for not fixing the boiler separately to making a claim. You could potentially do this by getting in touch with your local council. If you make a formal complaint, this could be used as evidence for your claim.
If you contact us at a time that works for you, we can provide you with a free consultation that can give you a personalised compensation estimate. Get in touch with our advisors using the details above.
How Long Do I Have To Claim For No Heating?
The Limitation Act 1980 gives a time period of up to 6 years to commence a housing disrepair claim. This time limit starts from the date when the disrepair occurs or becomes apparent. However, there are certain circumstances where this particular time period won’t apply:
- Personal injuries: If you’ve suffered a personal injury due to no heating or hot water, you will get only 3 years to start your claim. This is because the time limit for personal injury claims is 3 years.
- Mental Capacity: The time limit will pause for a person lacking the mental capacity to make their own claim. However, if and when this mental capacity returns, the time limit of 6 years will begin to apply.
- Latent Defects: There are some defects which may not be apparent immediately, such as a faulty plumbing installation which isn’t visible during the physical inspection. In such a case, the time limit of 6 years would begin when this defect becomes apparent.
We understand that it is often very difficult to pinpoint when exactly certain housing issues come up. Therefore, it can be tricky to pinpoint the exact time limit for no heating or hot water in rented property compensation. Call our advisors now for proper guidance in this matter.
Housing Disrepair Solicitors – No Win No Fee
If your landlord has left you with no heating or hot water and you are eligible to claim compensation, you might seek the help of housing disrepair solicitors.
You could potentially work with No Win No Fee housing disrepair solicitors if you are concerned about the legal costs associated with hiring legal help.
If a No Win No Fee solicitor works on your case, and you do not receive compensation, you will not be required to pay them for their work. If your claim is settled, you’ll pay a success fee from your compensation that is capped by law under the Conditional Fee Agreements Order 2013.
Furthermore, there are generally no upfront fees required for your solicitor to begin working on your claim.
Speak to our advisors at any time and at no extra cost to you. They can determine if you are eligible to work with our expert solicitors for no heating or hot water in rented property compensation.
How Our Team Can Support Tenants Claim For No Heating Or Hot Water In A Rented Property Compensation
Legal Expert has a track history of successfully winning compensation for our clients across a very large range of different types of compensation claim cases. We would love to have the opportunity to do the same for you.
When you talk with one of our team, they will connect you with a solicitor that will manage your claim for you. Somebody will always be on hand to answer any questions you may have and to keep you updated about your claim.
Call Legal Expert on the number below to learn more about our claims service and how we can help you to claim against your landlord for no heating or hot water in rented property compensation.
Start Your Claim For No Heating Or How Water In A Rented Property Compensation
Are you wondering ‘I have a faulty heating system or boiler can I claim compensation?’. Or, are you ready to make a compensation claim against your landlord for them failing to fix your broken heating or hot water system?
If so, please call Legal Expert today on 0800 073 8804, and once we know a little more about your claim, we will give you some free legal advice on what to do next.
Useful Links
Thank you for reading our guide on no heating or hot water in rented property compensation Below, you will find a link that leads to a website published by the UK Government giving information on private rentals:
UK Government info on private rentals
Below, you will find a link that leads to a website that gives information on the Landlord and Tenant Act 1985:
The Landlord and Tenant Act 1985
Below, you will find a link that leads to a website with a guide to making landlord claims:
Below, you will find a link that leads to a website with a guide to making council house or housing association disrepair claims:
If you’re wondering ‘I have a faulty heating system or boiler can I claim compensation?’, we hope this guide has been of use. If you have any more questions, please get in touch with us today.
