Last Updated 26th August 2025. In this guide, we discuss claiming pension data breach compensation, including the eligibility criteria that need to be met for you to have valid grounds to proceed and the evidence you could collect to strengthen your case.
Additionally, we provide examples of how a pension data breach could occur and the impact it could have.
Later, we look at how compensation for a successful pension data breach claim is calculated and how payouts could can address the impacts the breach has had on different areas of your life.
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Finally, we look at how one of our expert solicitors could assist you in seeking data breach compensation on a No Win No Fee basis.
Continue reading to learn more about pension data breach compensation claims. Alternatively, our team is available 24/7 for a free consultation of your potential case. To get in touch, you can:
- Call 0800 073 8804.
- Contact us online to inquire about your potential claim.
- Send a message in our live chat box.
Jump To A Section
- Who Could Make Pension Data Breach Compensation Claims?
- Examples Of Cyberattack Data Breaches
- What Harm Could Be Caused By A Pension Data Breach?
- What Evidence Could Help You Claim Compensation?
- Estimated Pension Data Breach Settlements
- No Win No Fee Pension Data Breach Compensation Claims
- Further Guidance On Data Breach Claims
Who Could Make Pension Data Breach Compensation Claims?
The legislation in place to protect your personal information are the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA). Any form of information that can be used to identify you is known as personal data. The UK GDPR and DPA outline the responsibility that data controllers and data processors have with regard to the handling, storing, and processing of your personal data.
A data controller’s role is to determine why and how your personal information will be processed. A data processor’s role is to process your personal information on behalf of the controller. Data controllers can fulfil both roles unless they opt to outsource data processing to an external party.
A pension company who determines the purposes for which the personal data is to be processed, are classed as data controllers. However, a pension administrator may be classed as a data processor.
If either a data controller or data processor does not adhere to the DPA or UK GDPR, this is wrongful conduct. In some cases, wrongful conduct could lead to a personal data breach. A personal data breach is defined in Article 4 of the UK GDPR as a security breach that leads to the unlawful or accidental loss, alteration, destruction, unauthorised disclosure of or access to, personal data.
As such, you need to show:
- Either a data controller or data processor did not adhere to data protection law.
- Due to this wrongful conduct, your personal data was breached.
- You suffered emotional damage and/or financial losses because of the breach.
If you talk to our advisors, they can determine if you are eligible to claim compensation and provide free advice on your next steps.
Examples Of Cyberattack Data Breaches
Pension companies may store and process different types of personal data, including National Insurance numbers, full names, email addresses, postal addresses, phone numbers, date of births, and some financial information, such as bank account, credit or debit card details. They may also hold special category data which is more sensitive and, therefore, needs more security. For example, data revealing your racial or ethnic origin.
There are different ways this information could be breached, such as through human error, or as a result of a cyber attack. Data controllers and processors must have substantial security measures in place to defend against cyberattacks. These security measures can include:
- Putting up a firewall
- Using strong passwords
- Storing personal information using encryption
If there is a failure to protect this personal data, it could result in it being breached leading you to suffer financial loss and/or emotional harm. For example, no or inadequate security measures could leave a pension companies affected by a cyber incident, such as a ransomware attack in which personal data from a pension scheme is stolen.
This could lead to those affected suffering anxiety, distress, or stress due to a data breach as well as financial loss, such as lost income incurred due to time taken off work to deal with the mental impact of the breach.
Call our team on the number above to discuss your specific case and find out whether you’re eligible to make a pension data breach compensation claim.
What Harm Could Be Caused By A Pension Data Breach?
You could suffer both psychological and financial harm due to a pension data breach. If it can be shown that you suffered this harm as a result of an organisation’s failures, you could claim pension data breach compensation.
We have provided greater detail on how this harm could occur here:
- Administrative errors result in sensitive personal information being sent to the wrong email address. This caused you significant distress and meant you needed to invest in extra home security.
- A lack of sufficient data security training meant that a potential cyberattack was not properly managed. Due to this, you developed long-term anxiety when your personal information was released online.
- Inadequate physical security measures resulted in your pension documents being left unsecured and later disposed of with other recycling. This not only caused you emotional distress, but also meant you needed to pay for counselling.
- A laptop was left on a train by an employee, allowing unauthorised persons to access pension accounts, including yours. The incident leaves you with permanent anxiety.
As you can see, there are many circumstances where you could seek compensation for a pension data breach, whether the harm sustained was financial or psychological. To find out more about making a claim and to learn how our dedicated solicitors can help you, get in touch with our advisory team today.
What Evidence Could Help You Claim Compensation?
You will need evidence when making a pension data breach compensation claim to show how a data controller or processor did not abide by the data protection laws, how your personal information was compromised because of this, and how you have been affected by the breach.
Examples of the types of evidence you can gather are:
- A letter of notification. Data controllers have a responsibility to notify you without undue delay of a data breach if the breach has risked your freedom or rights. To notify you, a letter of notification may be sent detailing the personal data that was affected and the steps they plan to take to rectify the situation. You should keep this letter as evidence to substantiate your case.
- Copies of your medical records, such as a report from a specialist, to prove the emotional effects of the personal data breach.
- Bank statements, payslips, credit reports, and other financial documentation to prove the financial effects of having your personal data compromised.
If your pension data breach compensation claim is eligible and one of our expert data breach solicitors represents you, they can help you gather evidence as part of the services they provide. Additionally, they can ensure you bring forward your claim in full within the relevant time frame.
Contact our team today to find out more about proving data breach claims and whether a solicitor could take on your case and help you seek compensation.
Estimated Pension Data Breach Settlements
If you have a successful pension data breach compensation claim, you could receive a settlement compensating you for up to two types of damage. These are material damage and non-material damage. You do not need to have suffered both forms of damage in order to receive compensation. Instead, you can claim for material damage alone, non-material damage alone, or if you have experienced both, you can claim for both together.
Firstly, non-material damage refers to the psychological effects you have suffered from your personal data being breached. Psychological effects can include mental health conditions such as, depression, anxiety, and Post-Traumatic Stress disorder (PTSD), in more severe cases.
The Judicial College Guidelines (JCG) is a document that can be referred to by those responsible for calculating the value of non-material damage. Within the JCG are guideline settlement brackets for all sorts of psychological and physical illnesses and injuries.
Additionally, your medical reports could also be referred to in order to understand the full extent of the impact the breach has had on your mental health.
Guideline Compensation Table
This table includes figures from the JCG. It is important to note that you should use these figures as a guide only. The value of a data breach claim will differ to what’s listed in the table because every case is unique.
The top line is not out of the JCG.
| Harm Type | Severity | Guideline Compensation Brackets |
|---|---|---|
| Very serious psychological damage with financial losses (e.g. counselling costs) | Very serious | Up to £150,000+ |
| Psychiatric damage | Severe (a) | £66,920 to £141,240 |
| Moderately severe (b) | £23,270 to £66,920 | |
| Moderate (c) | £7,150 to £23,270 | |
| Less severe (d) | £1,880 to £7,150 | |
| Post-Traumatic Stress Disorder | Severe (a) | £73,050 to £122,850 |
| Moderately severe (b) | £28,250 to £73,050 | |
| Moderate (c) | £9,980 to £28,250 | |
| Less severe (d) | £4,820 to £9,980 |
Material Damage
Secondly, material damage refers to the financial losses you have suffered from your personal data being breached. An example of a financial loss which you could suffer following a data breach is a loss of earnings from having time off work due to the mental harm you have experienced.
Our advisors can tell you more about how much compensation could be awarded following a successful pension data breach claim. You can also get in touch to learn more about claiming compensation and how to sue your pension provider.
No Win No Fee Pension Data Breach Compensation Claims
If our team determines that your data breach compensation claim is valid, you could be connected to our expert data breach solicitors. Our solicitors typically offer a type of No Win No Fee agreement called a Conditional Fee Agreement (CFA).
The benefits of a CFA mainly include not needing to pay any fees for the work that your solicitor does:
- Before or throughout the claims process.
- If your data breach claim is unsuccessful.
If the claim is successful, a success fee will be deducted from your compensation. Success fees are taken as a percentage that the law caps. This ensures you keep the most of your awarded settlement.
Talk To Our Advisors Today
Talk to our advisors today if you wish to seek pension data breach compensation. By speaking with our team, you can receive advice on what steps you should take next and have any queries answered. You can reach out via any of the following contact details:
- Call 0800 073 8804.
- Contact us online to inquire about your potential claim.
- Send a message via our live chat box.
Further Guidance On Data Breach Claims
More articles regarding data breach claims:
- Information about claiming data breach compensation if existing mental health problems were made worse because your personal data was breached.
- Find out if you could claim for a former employer data breach and the steps you can take to secure a payout.
- Learn what to do if your financial information was shared in a data breach.
External resources:
- Information from the NHS on where to access mental health services and receive help for psychological injuries.
- Understanding cyber security from GOV.UK.
- Advice on how to report a breach to the ICO.
Thank you for reading our guide today about pension data breach compensation claims. If your personal data has been compromised and you need information on what steps you could take, our team is available 24/7.
