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Qantas Flight Personal Injury Claims Guide – How To Claim Compensation For A Accident on a Qantas Flight?

Have you experienced a Qantas flight accident that was not your fault? If you were made injured or ill because of an accident that happened because of negligence on the part of Qantas Airways, you could qualify to claim compensation. If you have been injured because of an inflight injury on an airplane, in an accident that was not your fault, call Legal Expert today to see if you have grounds to pursue a personal injury claim for compensation.

Quantas flightWhen you fly, the airline has a legal duty of care towards their passengers, which means that they are legally obliged to protect the health and safety of their passengers when flying in every way possible. This includes when you are on the plane, boarding and leaving the plane. If you are injured or made ill in an avoidable accident on a Qantas flight, because the airline neglected their duty of care towards you, the airline could be held legally liable for your injuries or illness and have to pay you compensation. Accidents you could claim compensation for include: accidents involving disabled people, trolley accidents, coffee burns, tea burns, food poisoning, accidents involving faulty seats, slips, trips and falls and accidents involving luggage falling on passengers heads. If you have experienced any sort of accident that resulted in you becoming injured or ill, that was the fault of the airline, you could be entitled to claim.

Legal Expert is a well respected personal injury law firm. Our expert team could supply you with a highly qualified personal injury solicitor to represent you in your airline negligence compensation claim. Call us today on 0800 073 8804 for your free consultation to see if you are entitled to claim and how much compensation you could be owed. If we take on your claim for airline negligence compensation, we will assign a solicitor to your claim, who will start working on your aviation compensation claim right away. Call today, we’re looking forward to hearing from you.

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Our Guide To Qantas Flight Accident And Injury Claims

Qantas Airways is the largest airline in Australia. Founded in 1920 and running commercial passenger flights since 1935, it is today the third oldest airline in the world. Qantas Airways is also the flag carrier of Australia. Qantas Airways runs flights from several UK airports to destinations in Australia, New Zealand and Singapore, amongst other places. It has an excellent track record of safety, with not a single fatality during the jet era. Qantas is also one of the world’s safest airline, out of a list of twenty airlines commended for their safety procedures.

Despite all this, accidents could happen if proper standards of health and safety are not upheld on a Qantas flight. In this guide to claiming airline compensation for a  flight accident, we will define what an airline accident is, explain what your rights are as an airline passenger and explain under what circumstances you can claim compensation for an airline injury. We will also look at injuries and illnesses people could experience on flights because of airline accidents that were not their fault. Finally, we have included a personal injury claims calculator, so you can estimate how much compensation you could receive for your flight accident, and will explain the benefits of making a no win no fee air accident claim with Legal Expert.

Remember, we offer a free no win no fee consultation, so if you believe that you are entitled to make an air accident claim against Qantas, call Legal Expert today, to speak to one of our advisors and see if you are entitled to claim.

What Are Airline Or In-Flight Accidents?

When people talk about airline accidents, they may think of tragic airline accidents which involve crashes and mass fatalities. Fortunately, these sorts of airline accidents are very rare. The majority of airline or inflight accident claims that we handle are for accidents that happen when passengers are boarding the flight, disembarking the flight or accidents that take place on board during the flight. Airline accidents can include any sort of accident that takes place on a commercial plane, which results in a passenger or member of staff becoming injured or ill. If you were injured or made ill when flying with Qantas, because of negligence on the part of the airline, or a member of airline staff, for example, a customer falling and injuring their ankle, because an obstruction on the floor of the aircraft was not properly cleaned up then you could be entitled to pursue a claim. If you have been injured in an avoidable accident because of negligence on the part of an airline, or a member of their staff, you could be entitled to claim airline injury or illness compensation. Call today to see if you have a legitimate claim.

When Are You Eligible To Make An Airline Accident Claim?

As we have already mentioned, you can only claim compensation for a Qantas flight accident if you were injured or made ill as a result of the airline’s negligence. If for example, you suffered a head injury because another passenger dropped their luggage from an overhead compartment onto your head, or because you suffered from deep vein thrombosis (DVT) because you didn’t move around enough on the flight, then these injuries would not be the responsibility of the airline, so you would not be entitled to make an aviation compensation claim against Qantas. If the accident you was injured in was caused by Qantas Airways or a member of their staff then you could be entitled to compensation. Call Legal Expert today, to see if you have a legitimate claim.

Your Right To Claim Compensation Under The Montreal Convention

If you are a UK citizen or resident, and you are injured or made ill on a Qantas flight in the UK or overseas, your rights will be protected by the Montreal Convention of 1999. Many countries including the United Kingdom are signed up to the Montreal Convention. The Montreal Convention allows customers to make a claim for airline accident compensation in the case the airline is negligent in their home country, even if they were injured overseas on a flight, or flying over international waters. This means that you will be able to work with a solicitor in the United Kingdom, no matter where you were injured.

Under the 1992 Package Tour Regulations, you also have the right to claim compensation for an accident on a flight that was not your fault that was booked as part of a package holiday from a UK tour operator.

What Airlines Accidents Could Legal Expert Help You Claim Compensation For?

If you have been injured or made ill on a flight, in an accident which was not your fault, Legal Expert could provide you with an excellent personal injury solicitor to handle your claim. . Airline negligence cases we cover, often involve these accidents and injuries: luggage falling on a passenger’s head, trolley accidents, coffee burns and tea burns, accidents caused by turbulence and accidents involving disabled people and other injuries and illnesses. We will now look at these injuries in more detail below.

Scalds And Burns From Tea, Coffee, Food Or Other Causes

Enjoying hot food and beverages on a flight should be an enjoyable part of flying. Unfortunately, if the food or beverages are not served properly, they could cause the passenger to suffer food burns, tea burns and coffee burns. For example, if cabin crew spill hot beverages on to a customer this could cause burns, or if they serve customers hot tea in a cup without a protective sleeve, then the drink can become too hot in the customer’s hands and they can spill it on themselves, causing a burn. Food that is served too hot, can also burn the customer’s mouth when they eat it. If you have been injured because of a coffee burn or tea burn caused by negligence on a flight, you could be entitled to claim compensation. Call Legal Expert today, to see if you are entitled to claim coffee burn or tea burn compensation.

Injuries To Disabled Passengers

Airports and aeroplanes can be busy environments. There is a lot of moving around involved at an airport when boarding and departing the plane. Being on a plane can also have its challenges as its a cramped environment. Disabled passengers can be more vulnerable at the airport, or on an aeroplane. This is why disabled passengers are entitled to help from their airline, on the plane and at various points at the airport, if they inform their airline that they require assistance 48 hours in advance of their flight. This can include being able to board the plane first before other passengers or being given assistance moving through the airport or at the check-in desk. Other examples could be taking an assistance dog or mobility equipment onto the plane. If you are disabled and have been injured, physically, because of negligence on the part of Qantas Airlines or its staff, you could pursue a claim for compensation.

Call us at Legal Expert today, to speak to an advisor and see if you are entitled to claim compensation. If you have a legitimate claim, we will provide you with a personal injury lawyer who will start working on your claim for airline injury compensation right away. You can use our online claims form to inquire if you prefer not to speak on the telephone, and an advisor will get in contact with you as soon as possible.

Service Trolley Accidents

If the flight attendant doesn’t put the breaks on or leaves the trolley unattended, the service trolley can roll up or down the aisles, injuring a passenger who is out of their seat or even tip over during turbulence, injuring a passenger. If you have been injured in a service trolley accident on a flight, caused by negligence on the part of the airline, you could be entitled to compensation. Call Legal Expert today, to see if you are entitled to claim.

Slips And Trips On Your Aircraft

If you have been injured because of a slip or trip accident that was caused by negligence on the part of an airline, you could be entitled to claim compensation for this. Maybe you were injured alighting on disembarking the aircraft because of an obstruction on the staircase. Or perhaps you slipped on a drink that was spilt on the floor of the plane, without being mopped up, which resulted in you becoming injured. Slips and trips can cause minor injuries such as cuts and bruises. However, some accidents can cause more serious injuries such as broken or fractured bones. If you have been injured because of a slip or trip on a Qantas flight, that was caused by negligence on the part of the airline, call us today to see if you are entitled to make an aviation compensation claim.

Is Qantas Liable If I Was Injured By Luggage Falling From An Overhead Locker?

If you are injured because luggage falls on top of you, from an overhead storage locker, because the storage locker was faulty or a member of staff did not correctly close the door when appropriate then you could be entitled to make an air accident claim for your injuries.

Unexpected Turbulence And Inflight Injuries

Unexpected turbulence can be a routine part of flying, which is largely outside of the airline’s control. However, an airline can be in control of the protocols they need to follow during unexpected turbulence. Turbulence can knock people over who are walking around on the aircraft, so it is important that all passengers and cabin crew are instructed to return to their seats by the pilot during turbulence. If this did not happen and you were injured as a result, you could be entitled to claim compensation for a flight accident. Call Legal Expert today, to see if you are entitled to claim.

Food Poisoning, Illness, And Allergic Reactions

Like food served at restaurants on the ground, food served during flights needs to be correctly stored and prepared to ensure it is safe for consumption. If food is not correctly prepared, it could result in passengers becoming ill with food poisoning. Similarly, allergenic ingredients in food and drink need to be labelled as such. If you have become ill with food poisoning, or experienced an allergic reaction to an in-flight meal on a flight, because of negligence on the part of an airline then you could be entitled to make a claim for compensation.

Faulty, Or Broken Seat Accidents And Injuries

If you have been injured because of a fault on your seat, you could be entitled to claim compensation for your injuries. If you have been injured because of a faulty or broken seat accident on a Qantas flight, call Legal Expert today to see if you are entitled to claim compensation.

What Can I Claim For After An Airline Accident Or Injury?

If you were injured or made ill on a flight, because of an accident that was the fault of the airline, you could pursue a compensation claim. If you successfully claim compensation, your personal injury claim will be awarded in two parts. The first part of your claim will be general damages, which serve to compensate you for the pain, suffering and loss of amenity that you have experienced. You could also be awarded what is called special damages which will reimburse you for any expenses or losses you experienced, as a result of your flight accident. Special damages could include things such as medical costs, travel costs, expenses for at home care or mobility equipment that may be needed and reimbursement for any other loss of income.

 Injury Compensation Claim Calculator

Clients often ask “How much can you sue an airline for?” Use our personal injury claims calculator, to estimate how much in-flight injuries on airplanes compensation you could claim. This information is automatically generated, so for a more accurate estimation, call Legal Expert to speak to one of our informed advisors who will let you know how much you could sue an airline for.

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Injury Type Severity of Injury Compensation Amounts Information
Head Injury Moderate Brain Damage £43,060 to £90,720 These injuries range from concentration and memory issues, ability to work is reduced, risk of epilepsy to severe intellectual deficit and effects of speech, sight and senses.
Head Injury Minor Brain or Head Injury £2,210 to £12,770 In these cases brain damage if any will have been minimal and the lower bracket reflects recovery within weeks.
Neck Injury Moderate Neck Injury £7,890 to £38,490 These injuries will range from soft tissue damage with further trauma possible, serious limitation of movement, permanent or recurring pain to injuries associated with dislocations and severe fractures.
Neck Injury Mild Neck Injury Up to £7,890 Lower bracket reflects recovery within three months, to short-term acceleration and/or exacerbation injuries, duration of the soft tissue injury will play a major factor.
Shoulder Injury Serious Shoulder Injury £12,770 to £19,200 Dislocation to the shoulder causing back issues, pain to the neck and elbow and gripping issues to the hand.
Arm Injury Permanent and Substantial Disablement £39,170 to £59,860 Serious fractures to one or both forearms leading to disability.
Arm Injury Simple Fractures of the Forearm £6,610 to £19,200 Fractures to forearm.
Hand Injury Serious Hand Injuries £29,000 to £61,910 Brackets include 50 percent reduced capacity, possible amputation and rejoining of fingers, or amputation of some fingers together with part of the palm resulting in gross diminution of grip.
Hand Injury Minor to Moderate Hand Injuries Up to £13,280 Brackets include crush injuries, penetrating wounds, soft tissue type and deep lacerations, impaired function to permanent disability.
Hip/Pelvis Injury Moderate Injuries £12,590 to £39,170 These brackets involve hip replacement or other surgery to significant pelvis injury.
Back Injury Moderate Injury to the Back £12,510 to £27,760 Disturbance of ligaments, soft tissue injuries, prolapsed discs necessitating laminectomy or resulting in repeated relapses to residual disability, traumatic spondylolisthesis with continuous pain requiring spinal fusion.
Back Injury Minor Back Injury Up to £12,510 Brackets include soft tissue injuries, strains and sprains, recovery time plays an important factor.
Leg Injury Moderate Injury to the Leg £27,760 to £39,200 Multiple fractures, severe crushing, future surgery; imperfect union of fractures, muscle wasting with a possible impact on employment.
Leg Injury Less Serious Injuries to the Leg Up to £27,760 Simple fractures to the tibia and fibula to serious leg fractures with incomplete recovery.
Ankle Injury Modest Injuries Up to £13,740 Minor displaced fractures, ligament damage, sprains, recovery will determine the amount.
Foot Injury Modest to Moderate Injury Up to £24,990 Fractures to the foot that could lead to permanent deformity.
Scarring Trivial Scarring Up to £3,530 One scar which may be covered to some small scars.
Food Poison Significant Illness £3,950 to £9,540 Stomach pains, cramps alteration of bowel function, recovery within a couple of years.
Food Poison Minor Up to £3,950 Disabling pain, cramps and diarrhoea.

No Win No Fee Flight Accidents Claims Against Qantas

If you have legitimate grounds to claim compensation for an accident or injury you experienced on a Qantas flight that was not your fault, Legal Expert could help you to claim compensation for your injuries. We will give you the option to make a no win no fee claim. This means that you will not have to pay your legal fee unless you win, so there is no financial risk to you in making your claim. For many clients, it is a less stressful way to make an aviation compensation claim.

Why Make A Qantas Airline Injury Compensation Claim With Our Team?

Legal Expert’s excellent personal injury solicitors will always fight to win you the maximum amount of compensation that you are owed. What’s more, our solicitors have up to 30 years of experience, so if you choose to make your airline injury compensation claim with us, you’re bound to be in good hands. Call us today to speak to one of our informed advisors, and if you have the right to claim, one of our excellent personal injury lawyers will start working on your claim today. We’re looking forward to hearing from you.

Useful Links

Flight Delay Compensation – How To Claim Up To £530 Per Person – 2018 Update

Flight Accident Claims – How to make a flight accident compensation claim.

Edited By Melissa.

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    • Patrick Mallon

      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.