Last updated: 29th July 2025
Introduction
We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we act as a data controller with respect to personal data, meaning we determine the purposes and means of processing such data.
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We use cookies on our website. Where cookies are not strictly necessary for providing our services, we will request your consent when you first visit.
In this policy, “we”, “us” and “our” refer to JF Law Ltd, the owner of the Legal Expert brand.
How We Use Your Personal Data
We may process different categories of personal data for the purposes set out below, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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Usage Data: Information about how you use our website (such as IP address, browser type, referral source, time spent on pages). Processed to monitor and improve website performance. Legal basis: consent.
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Service Data: Data you provide when using our services (such as name, contact details, accident or injury information). Legal basis: legitimate interests and/or performance of a contract.
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Publication Data: Information you post for publication on our website. Legal basis: legitimate interests.
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Enquiry Data: Information submitted through contact forms or enquiries. Legal basis: performance of a contract and/or legitimate interests.
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Customer Relationship Data: Information about our clients and contacts. Legal basis: legitimate interests.
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Notification Data: Information provided for receiving updates or notifications. Legal basis: performance of a contract.
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Correspondence Data: Information contained in communications sent to us. Legal basis: legitimate interests.
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Legal and Compliance Data: Information processed for legal claims, regulatory compliance, insurance and risk management. Legal basis: legitimate interests or legal obligation.
We will not process other people’s personal data unless you have explicit consent to share it.
Providing Your Personal Data to Others
We may disclose your personal data:
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to members of our company for business purposes;
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to insurers, regulators or professional advisers where necessary;
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where required to comply with legal obligations, protect vital interests, or defend legal claims.
Retaining and Deleting Personal Data
We will not retain personal data longer than necessary. Typical retention periods are:
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Usage Data: up to 28 months.
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Form Submissions and Publication Data: up to 31 days or deleted upon request.
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Client Data: retained up to fifteen years in line with legal and regulatory obligations.
We may retain some data for longer where legally required or to establish, exercise, or defend legal claims.
Your Rights Under UK GDPR
You have the following rights under the UK GDPR:
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Right of access to your data.
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Right to rectification of inaccuracies.
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Right to erasure (“right to be forgotten”) in certain circumstances.
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Right to restrict processing in specific situations.
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Right to object to processing, including direct marketing.
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Right to data portability where processing is based on consent or contract.
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Right to withdraw consent at any time.
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Right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority (www.ico.org.uk).
We will respond to all valid rights requests within one month, unless complex, in which case this may be extended by a further two months.
Children’s Data
Our website and services are not directed at, nor intended for, individuals under the age of 18.
We do not knowingly collect personal data relating to children. If you believe that a child has provided personal data to us, please contact us immediately so that we can delete it.
If we become aware that we have inadvertently collected data from a child, we will take steps to securely delete such information without undue delay.
Cookies
Cookies are small files stored on your browser to help us operate our website and services.
We use cookies for:
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Authentication and login sessions.
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Security and fraud prevention (e.g. Wordfence).
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Analytics (e.g. Google Analytics).
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Personalisation and preferences.
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Live chat support (e.g. Zopim/Zendesk).
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Advertising and performance tracking (e.g. Meta Pixel).
You can manage or disable cookies in your browser settings, though this may affect website functionality. You can also read our Cookie Policy here
Managing Cookies
Guidance on blocking cookies is available from:
Blocking cookies may negatively impact the use of certain website features.
Amendments
We may update this Privacy Policy from time to time. Changes will be published on this page and the “last updated” date will be revised.
Our Details
This website is operated by JF Law Ltd.
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Registered office: Europa House, 1 Conway Street, Birkenhead, CH41 6RY
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Authorised and regulated by the Solicitors Regulation Authority (SRA No: 619586)
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VAT Number: 210539444
