We look at how Jack was awarded £150,000 in a successful slipped in a freezer claim after being hurt due to employer negligence. If you’ve experienced a similar accident at work through no fault of your own, you’ll also find out how Legal Expert’s team could help you navigate the catering injury claims process.
Jack’s £150,000 Payout For His Slipped In Freezer Claim
Jack’s £150,000 payout for his slipped in freezer claim arose after a leaking pipe caused him to fall heavily while he was fetching frozen produce from a busy kitchen at work, leaving him with a hip injury. Following the fall, Jack was unable to get up and had to go to hospital.
An X-ray determined that he had broken his hip and suffered damage to the surrounding tendons and ligaments. Jack was also told that he would likely require hip replacement surgery and further procedures in the future.
After Jack returned to work 12 months later, he quickly realised he could no longer remain in the hospitality industry because it was too physically demanding on his hip. Jack sought the help of a specialist solicitor experienced in accident at work claims. They helped him gather evidence to build a strong case and negotiated a settlement of £150,000 for his pain, suffering, and financial loss.
In our example case study*, Jack benefited from connecting with a specialist solicitor. If you’d like to see if you can make a slipped in freezer claim, chat to one of our advisors for a free consultation today.
How Negligence Caused Jack To Slip In The Freezer
Negligence caused Jack to slip in the freezer because his employer failed to repair a burst pipe that Jack and his colleagues had repeatedly reported. On top of this, Jack’s employer did not cordon off the area or post warning signs about the leak.
Jack’s employer had an obligation to protect his safety, well-being, and health through reasonable measures, such as those mentioned above. In Jack’s case, this duty of care was governed by the Health and Safety at Work etc. Act. Act 1974. Their inaction amounted to a breach of this duty and directly caused Jack’s injury. This combined to form employer negligence.
You can learn more about how negligence may apply to your specific situation by contacting us today.
How Was Jack’s Slipped In Freezer Compensation Amount Determined?
Jack’s slipped in freezer compensation amount was determined by the severity of his hip injury, the depression he developed, and the significant financial losses he incurred. His payout was divided into 2 types of damages:
- General damages for Jack’s pain and suffering. This came to £64,000 for a broken hip, soft tissue damage, and depression.
- Special damages for the financial losses that directly resulted from his hip injury. Jack received a total of £86,000 in special damages, covering lost earnings (including bonuses), care costs, mobility equipment, private medical treatment, and therapy sessions.
Jack needed receipts, invoices, and payslips to claim for special damages. If you’d like tailored guidance on how compensation might be calculated for your potential slipped in freezer claim, chat with one of our advisors today.
Get Help With Your Workplace Injury From Legal Expert
You can get help with your workplace injury from Legal Expert by calling our advisors today for a free consultation to see if you can seek compensation with one of our dedicated No Win No Fee solicitors.
All of our solicitors provide client-focused support from start to finish. So, not only will they take the time to listen and tailor their approach to meet your needs, but they will also help gather evidence, handle paperwork, and communicate with the defendant’s representatives.
Our solicitors work on No Win No Fee terms, specifically through a Conditional Fee Agreement. This means you wouldn’t pay them a service fee for their work at the following stages:
- At the start of your claim
- During the slipped in freezer claim process
- If you lose
You’ll only pay your solicitor a success fee if you win, taken as a percentage of your compensation. However, you’ll keep the largest share, as the percentage is capped by law.
Contact Our No Win No Fee Solicitors
To see if you can make a slipped in freezer claim with one of our No Win No Fee solicitors, contact our friendly advisory team today:
- Phone 0800 073 8804
- Contact us online
- Click on the pop-up for a live chat
Learn More
You can learn more by reading through some of our additional guides:
- Discover whether you can claim slipped on ice compensation.
- Find out about slipped on water in supermarket claims.
- See if you can claim after slipping on water in a bathroom.
External resources:
- Request CCTV footage of yourself from GOV.UK.
- Check your eligibility for Statutory Sick Pay.
- Read guidance on navigating hip pain from the NHS.
*Thank you for taking the time to read our illustrative case study on Jack’s slipped in freezer claim.

