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Allergic Reaction After Eating Domino’s Pizza – Can I Claim Compensation?

I Had An Allergic Reaction To Domino’s Pizza, Could I Claim Compensation?

Approximately 21 million people in the UK suffer from some sort of allergic disease. This includes food allergies. Food allergies can be unpleasant and painful to deal with. For the 1 in 1,000 members of the general population who suffer from a severe food allergy, they can be life-threatening. If you suffer from a food allergy, you are responsible for managing it. However, food providers such as restaurants and takeaway shops are responsible for providing you with information about the contents of your food and cooperating with you, if you ask for an ingredient to be removed. If you have suffered an allergic reaction to Domino’s Pizza, which was caused by the company acting negligently, you may be eligible to claim compensation.

To see if you have legitimate grounds to claim compensation for an allergic reaction after eating Domino’s Pizza, call Legal Expert today on 0800 073 8804 for your free consultation. If we can see that you have legitimate grounds to claim compensation, we will provide you with an experienced no win no fee solicitor to handle your claim. Alternatively, you can use our online claims form, to contact us.

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A Guide To Claims For An Allergic Reaction After Eating A Domino’s Pizza

Domino’s Pizza is an American pizza franchise that was started by two brothers Tom and James Monaghan, in 1960. James left the business after a year. Today there are over 17,020 branches of Domino’s Pizza worldwide and 1,000 stores in the UK. Domino’s pizza offers takeaway and food delivery options.

Allergic reaction after eating Domino's Pizza claims guideIn this guide to claiming compensation for a food allergy from Domino’s Pizza, we will explain what a food allergy is and what duty of care restaurants owe their customers. We will explain how negligence on the part of a restaurant can result in a customer experiencing an allergic reaction and how the law protects customers who are made ill due to Domino’s Pizza allergens. We will also explain how to make a personal injury claim against Domino’s if you are injured due to negligence on the part of the business.

If you wish to make a no win no fee claim against Domino’s for an allergic reaction call Legal Expert today to speak to an advisor. If we can see that you have legitimate grounds to claim, a knowledgeable personal injury lawyer will be assigned to work on your claim.

What Is An Allergic Reaction To Domino’s Pizza?

A Domino’s Pizza allergic reaction is when a customer suffers a Domino’s Pizza dough allergy,
Domino’s Pizza egg allergy or suffers any other type of food allergy. The customer unknowingly consumes ingredients that they are allergic to, often because of negligence on the part of the company and suffers an allergic reaction as a result. Whether you bought your pizza as a takeaway or had it delivered, if you suffered an allergic reaction to Domino’s Pizza that was not your fault, you may be eligible to claim compensation for your injuries.

What Is A Domino’s Pizza Allergy

A food allergy is a condition of the immune system. Food allergies are caused by the immune system mistaking proteins in a type of food that is harmless to most people, as a threat. As a result, the immune system floods the body with harmful chemicals that have unwanted effects.

Symptoms of a mild to moderate food allergy include the following:

  • An unpleasant itchy sensation inside the throat, mouth and/or ears.
  • Angioedema, which is when the face swells. This can include the lips, eyes, tongue, and/or the roof of the mouth.
  • Vomiting and/or diarrhoea.
  • Urticaria, also known as hives, which is a raised red rash.

Unfortunately, a minority of people who suffer from food allergies, have a severe food allergy, which can result in a condition known as anaphylaxis or anaphylactic shock. People who experience an anaphylaxis reaction may have all the symptoms of a milder allergic reaction. In addition, these symptoms of anaphylactic shock may also be experienced:

  • Feeling faint or lightheaded
  • Fast shallow breathing or wheezing
  • A raised heart rate
  • Collapsing or losing consciousness
  • The skin becomes clammy
  • Becoming anxious or confused

Anaphylaxis can be life-threatening. Or the person suffering from anaphylaxis can become comatose, which could be a permanent state. If you or another person appears to be suffering from an anaphylactic shock, treat the matter with the greatest of urgency. Call 999 immediately. You can also give the person an adrenaline auto-injector if they have one and you know how to use it.

This NHS guide to anaphylaxis has more information about how to provide immediate first aid to someone who is suffering from an anaphylactic shock.

Examples Of Ingredients That May Trigger An Allergic Reaction

These are some of the most common types of food allergies:

  • nut allergy
  • egg allergy
  • milk allergy
  • dairy allergy
  • wheat allergy
  • soy allergy
  • fruit allergy
  • cereal allergy
  • gluten allergy
  • celery allergy
  • seafood allergy
  • fish allergy
  • lupin allergy
  • mustard allergy
  • shellfish allergy
  • sulphur dioxide

The best way to manage a food allergy is to have an allergy test to confirm what you are allergic to and avoid those foods. Domino’s Pizza provides allergy information online to its customers, to help them avoid foods that they are allergic to.

Statistics About The Prevalence Of Food Allergies

The charity AllergyUK is the largest charity in the UK that supports people who suffer from allergic diseases. They have some interesting information on their website, about the prevalence of food allergies in the UK and overseas. Many people don’t know that the prevalence of allergies is not the same all around the world from country to country. In fact, the number of people who suffer from allergies varies from country to country from 10% – 40%. The prevalence of people who suffer from allergies in the UK is 20%, which is relatively high on a global scale. On the continent of Europe, 150 million people suffer from one or more allergies. It is predicted that half of the population of Europe will be allergy sufferers by the year 2025.

I Asked A Takeaway To Remove One Of These Allergens

If you inform a server at a takeaway restaurant that you suffer from a food allergy, and ask for an allergenic ingredient to be removed, the business must comply. This information can be found in government guidelines.

Here are some foods that a customer may ask Domino’s Pizza to leave out:

  • No Cheese
  • No Tomatoes
  • No Eggs
  • No Wheat
  • No Oats
  • No Fish
  • No Milk
  • No Nuts

Domino’s sells a gluten-free pizza that is suitable for people with coeliac’s disease and/or an allergy to gluten. Domino’s Pizza also has an online app, where customers can remove and add sauce and toppings from their pizza. Similarly, if you explain to your server that you suffer from a food allergy, your server should be able to advise you or warn you if you try to order food that is not suitable for you. Not doing so could be judged as a failure to warn.

My Request To Remove An Allergen Was Ignored

If you requested a Domino’s Pizza allergen, such as tomato sauce, to be left out of your order and the staff ignored your request, what will happen? This could be seen as negligence on the part of Domino’s Pizza. However, a restaurant is well within its rights to refuse a request if they cannot comply with it.

If you unknowingly ate tomato sauce after a restaurant accepted your request and suffered an allergic reaction, Domino’s Pizza could be held liable for your injuries and you may be eligible to claim compensation.

Similarly, if you inform Domino’s Pizza that you suffer from a food allergy in advance, your server should warn you if the food you are ordering is not suitable for you. If they fail to do so, this could be deemed “failure to warn”. As a result, Domino’s Pizza could be held liable for an allergic reaction to Domino’s Pizza that you suffered and may have to pay you compensation as a result.

If you believe your server has not understood your request to remove allergenic ingredients, or you do not feel comfortable, ask to speak to the manager. Alternatively if in doubt choose another dining option.

Negligence Leading To A Customer Having An Allergic Reaction

According to EU directives that at the present time, are practised in the UK, food providers must highlight the following ingredients on their packaging or menus:

  • Cereals (including wheat, rye, barley and oats)
  • Crustaceans
  • Eggs
  • Fish
  • Peanuts
  • Soybeans
  • Milk and/or dairy products
  • Nuts
  • Celery (including celeriac)
  • Mustard
  • Sesame
  • Sulphur dioxide/sulphites
  • Molluscs
  • Lupin

The information must be highlighted, or written in bold. If adequate Domino’s Pizza allergy advice is not available and a customer suffers an allergic reaction after eating Domino’s Pizza, the business could be held liable for the customer’s injuries, especially if they are hospitalised. Therefore the customer may be able to make a compensation claim for an allergic reaction at Domino’s Pizza.

What Rights Do Customers Have Under Legislation?

The Consumer Protection Act 1987 and civil law protect customers who have purchased manufactured goods, from faults. Therefore, if a customer is injured by a faulty product, the manufacturer will be held liable for the injuries, even if there was no negligence involved. Therefore if you eat a Domino’s Pizza meal that contains unintended ingredients that were not supposed to be included, you may be eligible to claim compensation.

What Happens If Restaurants Fail To Warn Their Customers Of Allergens?

Restaurants have a duty of care towards their customers, as specified in the Occupiers Liability Act 1957. Therefore if a customer is injured, due to negligence on the part of a business, the business may be held liable for their injuries and have to pay the customer compensation.

The following negligent actions on the part of a takeaway restaurant or shop, could be considered negligence:

  • Failing to warn a customer verbally if they tell their server they suffer from a specific food allergy.
  • Failing to warn a customer of the allergenic contents of an item of food, if the customer has told their server that they suffer from a food allergy.

If this negligence leads to the customer experiencing an allergy at Domino’s Pizza UK, the customer may be eligible to claim compensation.

Could I Claim If I Failed To Tell Domino’s About My Food Allergy

Even if you did not tell Domino’s Pizza about your food allergy, you can claim compensation if you suffered an allergic reaction because you were provided with inadequate Domino’s Pizza allergy information. Therefore, you may be able to make a personal injury claim for your allergic reaction, especially if you were hospitalised.

Domino’s Pizza Allergy Advice And Menu

Does Domino’s Pizza provide an online allergy guide or a Domino’s Pizza food allergy menu? Domino’s Pizza has FAQs on their website, which includes information for customers with allergies.

Here is a sample of the Domino’s Pizza menu. Due to the Covid-19 crisis of 2020 (when this guide was written), Domino’s Pizza may be operating a reduced menu.

Pizza

  • The Cheeseburger
  • The Meatfinder
  • Original Cheese & Tomato
  • Mighty Meaty
  • Peperoni Passion
  • Texas BBQ
  • Vegi Supreme
  • American Hot
  • Chicken Feast
  • Dominos Tandori Hot
  • Hot & Spicy
  • Meateor
  • Meatilicious
  • Ranch BBQ
  • Vegi Volcano
  • Ham & Pineapple

Sides

  • Pop’n Chicken
  • Pop’n Chicken Combo
  • Potato Wedges
  • Garlic Pizza Bread
  • Chicken Strippers
  • Chicken Kickers
  • Spicy BBQ Wings
  • Chicken Wings
  • Dips
  • Garlic & Herb Dip
  • BBQ Dip
  • Franks Redhot Dip

Desserts

  • Domino’s Cookies
  • Ben & Jerry’s Moo-phoria Choc Cherry Garcia
  • Ben & Jerry’s Birthday Cake
  • Ben & Jerry’s Caramel Chew Chew
  • Ben & Jerry’s Chocolate Fudge Brownie
  • Ben & Jerry’s Cookie Dough
  • Ben & Jerry’s Fish Food
  • Magnum White Tub

Calculating Compensation For Allergic Reactions After Eating From Domino’s Pizza

If you have been hospitalised or made very ill because of a food allergy from Domino’s Pizza that was not your fault, you may be eligible to claim compensation. You can estimate how much your compensation claim could be worth, by using our personal injury claims calculator. The calculator predicts how much you could receive in general damages (but excludes special damages), based on how serious your injuries were. For example, if you suffered an anaphylactic shock, you will probably receive more compensation.

Edit
Type Of Illness Severity Symptoms Awarded Damages
Illnesses relating to food (i) The symptoms may present in the claimant as pain and a fever as well as more serious versions of the categories which are outlined above. Longer hospital care could be necessary. £36,060 – £49,270
Illnesses relating to food (ii) At this level, the symptoms could present as diarrhoea, vomiting or the claimants sex life. £8,950 – £18,020
Illnesses relating to food (iii) The illness or allergic reaction could cause stomach cramping, and could affect the bowels. £3,710 – £8,950

Of course, this table does not account for every potential detail of your claim. If you have been injured or made ill, due to negligence on the part of Domino’s Pizza, call Legal Expert today. We can estimate your claim accurately and provide you with an expert solicitor to handle your claim.

Special Damages Claims

If you claim compensation for a pizza allergy, which was induced due to negligence on the part of Domino’s Pizza, you will be awarded two heads of claim. You will receive general damages, which will pay you for the pain, suffering and loss of amenity that your allergic reaction to Domino’s Pizza caused. You will also receive special damages that will reimburse you for any out of pocket expenses you have incurred, as a result of your injuries.

Here are some examples of the types of expenses clients claim back as special damages: medical expenses, travel expenses, care expenses and reimbursement for loss of income.

How To Claim Compensation For An Allergic Reaction

To claim compensation for a food allergy from Domino’s Pizza, make sure you call Legal Expert today for your free consultation. We can advise you and provide you with a no win no fee solicitor to handle your claim. What makes our panel of solicitors a cut above the rest? They have expertise in their fields and up to three decades of experience helping the public make claims against fast-food restaurants. They can ensure that your claim is valued accurately and will push to win you the maximum amount of money you could be owed. To read our online solicitors reviews, left by satisfied previous clients, to learn more.

No Win No Fee Claims For Suffering An Allergic Reaction After Eating A Domino’s Pizza?

Another great benefit of claiming compensation with Legal Expert is that you will have the option to make a no win no fee claim. What does this mean? When making a no win no fee claim, there are no upfront fees to pay, making the process more affordable. Instead, the solicitors fee will be deducted from the claimant’s compensation package if they win their compensation claim at a capped rate. This means the financial risk to the claimant is far lower. To begin your no win no fee claim, call us now, or read our online guide to find out more.

Talking To A Solicitor About A Claim For Allergic Reactions

To begin your compensation claim, call us today on 0800 073 8804. Alternatively, use our online claims form to contact us in writing. We’re looking forward to speaking with you soon.

Resources

How To Sue A Restaurant For An Allergy In The UK

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