By Stephen Hudson. Last Updated 4th September 2025. Psychological injury claims are made in situations where a third party’s negligent actions have led to mental health harm. This harm might manifest as anxiety, depression, or post-traumatic stress disorder (PTSD). You will need to provide evidence to support your claim for personal injury compensation, which can include a confirmation of a diagnosis, a copy of your medical records, and a diary detailing your day-to-day life.

If you have been involved in any type of accident, be it a car crash, an accident at work, an incident involving medical negligence, or any other type of accident, damages cannot only be physical, but psychological as well. When you are making a personal injury claim, you cannot only claim for the physical pain and suffering you have been subject to, but you can also claim the psychological impact as well.

While some types of personal injury claims regularly include psychological damages, for example, medical negligence that has led to birth injuries, the severity of the psychiatric damage will vary depending on the situation. For instance, the effect of a severe road traffic accident involving a head-on collision could cause someone to feel anxious or fear getting into another car, or they may suffer from post-traumatic stress disorder (PTSD). Whereas a minor slip, trip or fall at work could cause someone to suffer less severe anxiety while recovering from their injuries.

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What Is A Psychological Injury Claim?

Psychological injuries can be just as devastating as physical ones—and they’re equally valid grounds for compensation when caused by someone else’s negligence or criminal actions.

Whether you’re suffering from PTSD after a traumatic accident, anxiety triggered by workplace bullying, or depression linked to medical negligence, you may be entitled to claim damages.

These can include general damages for pain and suffering, as well as special damages for financial losses like lost income or therapy costs. Crucially, recognised psychological conditions such as PTSD, anxiety, depression, and emotional distress must be supported by medical evidence to build a strong case.

The amount of compensation you could receive depends on several key factors, including the severity of your condition, how it impacts your daily life, your long-term prognosis, and whether a duty of care was breached.

Claims for psychological injury can arise from a range of situations—road traffic accidents, workplace incidents, medical negligence, or violent crimes.

If you think you may have a claim, speaking with our experienced personal injury solicitors can help you understand your options, gather the necessary evidence, and guide you through the legal process with confidence.

Eligibility Criteria For A Psychological Injury Claim

In order to have a valid mental health claim, you must be able to prove that you suffered your psychological injury due to someone breaching their duty of care towards you.

There are various instances where you are owed a duty of care, these include:

• In the workplace – Your employer owed you a duty of care under the Health and Safety at Work etc. Act 1974. Per this duty, they must take reasonably practicable steps to ensure your safety whilst working and in the workplace. As part of adhering to this duty, your employer has a responsibility to comply with other relevant health and safety laws. 
• In public places – Anyone in control of a public space (an occupier) owes a duty of care under the Occupiers’ Liability Act 1957. All occupiers must take all the necessary steps to ensure your reasonable safety while you are using that public space for its intended purpose.
• On the road – Road users owe a duty of care under the Road Traffic Act 1988. They must navigate the roads in a way to avoid causing harm to themselves and others. Additionally, they need to follow the Highway Code.

To see if you could be eligible to make a psychological injury claim, you can contact one of our friendly advisors. They can help answer your questions and offer you free advice.

What Is The Difference Between A Primary Victim And A Secondary Victim?

When you claim psychological damage compensation as a primary victim, this means the event happened to you. For example, if you suffered PTSD as a result of getting hit by a car in a hit-and-run, you would be the primary victim. You don’t need to suffer physical injuries to make a psychological damage claim as a primary victim.

Secondary victims are those who were affected as a result of witnessing an accident. For example, if you were making a claim after watching a co-worker die in an accident at work, you would be a secondary victim. Secondary victims also don’t need to have suffered physical injuries to make a psychological compensation claim.

To learn more about claiming personal injury compensation after witnessing a traumatic event, contact our team of advisors today.

What Is The Time Limit For Making A Personal Injury Claim?

Did you know that personal injury claims have a general time limit of 3 years? This means that you must begin making your claim before this limitation period expires. The time limit is set out in the Limitation Act 1980.

However, in some cases, exceptions can be made to this period. If a claimant is unable to make legal proceedings themselves, whether they’re mentally incapacitated or they’re under the minimum age of 18, the time limit is frozen until they gain the ability to claim. Alternatively, a litigation friend can apply to claim on their behalf, securing their compensation in a trust that can be accessed for accident or injury-related expenses.

To see if you’re still within the time limit to claim or to see whether you could act as a litigation friend on behalf of another claimant, please don’t hesitate to get in touch today for a free consultation with our team of specialist advisors. In the meantime, if you’re wondering “how much compensation for psychological harm?”, please read on to learn more.

Examples Of When You Could Make A Psychological Injury Claim

As we discussed above, you could suffer a psychological injury in various types of incidents, including a workplace accident, a car crash or a public place accident. However, to have a valid mental health claim for the psychological injury you have suffered, you must prove that you were owed a duty of care, and when this was breached, you suffered mental harm.

Some examples of harm that could be included in a claim for a psychological injury include:

• Post-traumatic stress disorder (PTSD) after a workplace accident. For example, if you were to fall from a height whilst working at a construction site, you could suffer from PTSD as well as a broken arm. Depending on the severity of your psychological injury, this could also prevent you from being able to return to a normal working life.
• Generalised anxiety disorder may develop after suffering injuries in a road traffic accident. You can claim for anxiety in addition to your physical injuries under general damages, which we look at later in this guide.
• You may experience depression due to your injuries. For example, you could break your leg in a pavement accident. This could result in no longer being able to carry out activities that you used to enjoy. You may also require a long amount of time in a plaster cast to recover. Either of these could cause depression.

Remember that you can claim for a psychological injury without suffering a physical injury. As you psychological injury could have been caused by the accident alone.

Call our advisors to discuss when you could make a claim for a psychological injury.

Psychological Injury Claims – Do I Need Evidence?

One of the most important steps in the psychological injury claims process is collecting evidence. The right evidence can help you prove who is responsible for the psychological harm you suffered, as well as how it occurred and how it will affect the rest of your life.

For example, you may be able to support your claim with evidence such as:

• Medical records: Your medical records may detail how the psychological harm you suffered has affected you, along with the treatment you need to recover.
• Witness statements: Taking the statements of those who have witnessed how your PTSD has affected you, as well as the incident that caused it means that their statements can be taken later.
• CCTV footage: If the incident that caused your PTSD was captured on CCTV, you may be able to request the footage to help prove your claim.
• Symptoms diary: Keeping a diary of how your PTSD has affected you can offer insight into how your life has changed.

These are just a few examples of how evidence can help you support your psychological injury claim. To find out how one of our expert solicitors could help you claim compensation, contact our team today. Or, read on to learn more about claiming for psychological harm.

Guideline Compensation Payouts For Psychological Injury Claims

Between £66,920 and £141,240 could be awarded for severe psychiatric damage where the injured party has marked problems coping with all areas of life and a very poor prognosis. This is according to the Judicial College Guidelines.

If you are successful in gaining psychological damage compensation, you will receive general damages. These cover the pain and suffering that you have experienced due to your psychological injury.

When assessing general damages, legal professionals may refer to the JCG. This document provides compensation guidelines for different severities of physical and psychological injuries.

We have used the JCG’s brackets for psychological harm in the table below. The first figure in this table does not come from the JCG, and the brackets are not a guarantee of compensation.

Special Damages

Mental health compensation can also take into account how your life is affected financially. A second head of a mental health compensation payout known as special damages considers this aspect. Among the expenses you could seek a payment for are:

• A loss of earnings if you can’t work or take on new jobs because of your suffering.
• Prescription fees.
• The cost of therapy or other medical care.
• Payments for travelling to and from appointments.

Collect any documentation you can, including payslips and receipts. Considering the easily identifiable and potentially long-term financial impact your mental harm can have, it is entirely possible that the special damages of psychological injury compensation outweigh the part falling under general damages.

You can call us for a more in-depth look at psychological damage compensation. As well as offering guidance on how payouts for psychological injury claims are calculated, an advisor can give you a better insight into how much compensation you could potentially receive.

Make Psychological Injury Claims With No Win No Fee Solicitors

Now that you know more about the psychological injury claims process, you might be wondering why we always suggest working with a No Win No Fee solicitor. While there is no obligation to claim mental health compensation with the help of a legal professional, it can make the process seem less stressful.

When you make a claim with a psychological damage compensation solicitor, they can help you:

• Gather evidence to support and strengthen your personal injury claim.
• Explain each step of the process, and decode any complex legal jargon that comes up.
• Prepare your claim for trial if it needs to go to court.
• Negotiate the mental health compensation payout that you deserve.

Plus, our psychological injury compensation solicitors work on a No Win No Fee basis by providing their services through a Conditional Fee Agreement (CFA). Under this kind of agreement, you can get all of these services and more without having to pay a solicitor’s fee:

• Upfront.
• As the claim goes on.
• If the claim fails.

Those who make successful psychological injury claims will pay a success fee to their solicitor. This fee is taken from your compensation as a small, legally-capped percentage, which your solicitor will agree with you as payment for their work before the case begins.

Contact Our Team

For more advice on claiming mental health compensation with a No Win No Fee solicitor, speak to our advisors for free today. You can reach them by:

• Calling 0800 073 8804
• Writing to us using our contact form.
• Messaging us using our 24/7 live chat.

Helpful Links

Some helpful links:

• Get information on car accident claims
• See if you can claim for anxiety after a car accident
• Find out whether you could claim for emotional distress

Thank you for reading our guide, which addresses the question of “how much compensation can be claimed in psychological injury claims?”