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Multi Storey Car Park Personal Injury Claims Guide

By Danielle Jordan. Last Updated 24th February 2023. Have you been involved in an accident in a multi storey car park? When we think about car crashes, we may not tend to think about car park accidents. After all, most cars are stationary and the ones that are in drive should be going very slow! However, this does not mean that accidents couldn’t potentially happen.

multi storey car park personal injury claims

multi storey car park personal injury claims

Of course, the obvious type of accident is when two cars may crash into each other, or when another car may crash into you while you are parked. But, there are other ways that accidents could potentially happen too, for example, accidents could happen because of potholes causing a trip hazard which could result in an injury or an employee of the car park could be injured at work due to a workplace accident.

If you are unsure whether the accident in the multi storey car park which caused you an injury makes you eligible for compensation call us at Legal Expert – 0800 073 8804 . We have many years of experience.

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What Is An Accident In A Multi Storey Car Park?

Before we look at multi storey car park personal injury claims, let’s look at what such an accident could look like.

Potential accidents that could happen within a car park environment could vary. Accidents that could occur within a car park could possibly include, car on car collisions, cars colliding with parked cars, pedestrian being hit by vehicles, vehicles crashing into the interior of the car park, people tripping on damaged stairs in the car park, pot holes causing tripping hazards in the car parks, faulty lifts that cause injuries but to name a few.  Such accidents could lead to loss of income, transport costs, childcare costs, medical costs, and much, much more. Not every accident that results in an injury in a car park will amount to a compensation claim.

If you are unsure whether you could claim, simply get in touch. Our advice is completely free. You will speak to a friendly and professional advisor who will give you a realistic picture regarding your chances of a successful claim. However, in general, if you fit into the following criteria you may be entitled to compensation…

  • Your accident resulting in an injury in a multi storey car park occurred within the last three years or you became aware of the injury in the last three years.
  • The incident which caused your injury could have been prevented if the right procedures were followed.
  • The accident happened through no fault of your own but due to negligence.

We always advise that you seek medical attention even if you have a minor injury so that your medical condition can be recorded. Every single case is different. Legal Expert could tell you right away if you have the basis for a claim. We have a wealth of experience, having helped thousands of clients since we opened.

Who Could Be Affected By A Car Park Accident?

Below we have put together example scenarios of accidents that could potentially happen in a car park and who could be affected.

Drivers – All drivers need to take care when they are driving at all times. In a car park, it can be easy to overlook someone or another vehicle if you do not pay full attention. It is vital that drivers of any vehicles always pay due care and attention failure to do so could possibly result in an accident with another car, injuring passengers, an accident with a pedestrian or even damage to the car park.

Passengers – of cars could be potentially injured if the driver of the vehicle they are in is not paying attention and collides with a third party or the a driver of a totally different vehicle crashes in to the car they are in.

Pedestrians – could be injured if they are not paying attention when inside a car park as there are always vehicles parking, reversing, coming from different directions. A pedestrian could also be injured if a driver of a vehicle is not always paying attention to their surroundings. In car parks there are very limited walkways for pedestrians and they very often have to share the floor surface with vehicles.

For more details on how to make multi storey car park personal injury claims, please read on.

Accidents Which Could Happen In A Multi Storey Car Park

In the next sections, we are going to take a look at what accidents could potentially happen within a car park. If you cannot find the accident you have been involved in, don’t worry. These are merely examples of incidents.

I Fell In A Multi Storey Car Park, Can I Claim?

There are so many different ways that a slip, trip, and fall could happen, which is why it is one of the most common personal injury claims. If multi storey car park stairs are in a state of repair they could easily cause a trip fall to happen which could cause an injury, if the lift at a car park does not level with the floor it could cause a tripping hazard, if floor areas within a car park are damaged, uneven, or defected these are reasons hazards could possibly occur.

If you are unsure whether your fall within a car park makes you eligible for compensation call our experts today, they will be able to assess if your accident causing your injury could have been prevented and if so who is liable.

Multi Storey Car Park Pothole Accidents

You may want to make multi storey car park personal injury claims for pothole accidents.

In order to make a claim for a pothole injury the pothole must adhere to a certain criteria. It is important if you have suffered an injury due to a pothole to contact a personal injury firm such as Legal Expert and they will advise what steps you need to do to provide sufficient evidence so a claim could be considered.

There could be other factors involved, though. For example, poor visibility could make the situation more dangerous, and therefore, you might be able to claim even if the pothole does not meet the criteria.

Shopping Centre Multi Storey Car Park Accidents

You may also want to make multi storey car park personal injury claims for shopping centre accidents.

If you have suffered an injury in a multi storey car park within a shopping centre that you feel was caused due to an error and could have been prevented had the right health and safety procedures been followed or your accident happened due to a lack of maintenance but you are unsure who in these circumstances is liable call the experts today on the number at the end of the guide and they will shed some light on your case.

I Suffered A Workplace Accident Working As A Car Park Attendant, What Am I Entitled To?

No matter the work environment, all employers need to uphold their duty to create a safe and healthy place of work. If they have failed in their duty to do this, and your are involved in an accident due to a breach in their duty of care which causes you an injury you may be entitled to compensation. If injured at work it is important that you report the incident. This is a requirement as per RIDDOR.

I Had An Accident In A Multi Storey Car Park, What Should I Do?

If you’re wondering how to make multi storey car park personal injury claims, here are some steps you can take.

If you have been injured in a negligent accident in a multi storey car park and are considering pursuing a claim for personal injury compensation there are steps you could take to gather the evidence that may be needed to make the claiming process a more straightforward one.  Keeping that in mind, read on to discover what you could do if you have been involved in such an accident…

  • Exchange contact details – If you have a collision with another vehicle it is vital to take down as much detail as you can including; name, telephone number, driving licence number, registration details, insurance details, make and model of the vehicle.
  • Report the accident to the police – This is only applicable in some cases.
  • Take photographs – It is always a good idea to take photographs of the scene, the cause of the accident, any damage that has been done to your vehicle and images of any visible injuries. This could really help to strengthen your no win no fee claims.
  • Get witness details – If there were any witnesses it is always advisable to get their contact information. Witness statements could prove to be extremely valuable.
  • Keep damaged goods – If your car has been damaged, or any parts of it or any of your clothing, it is always a good idea to keep either pictures of them or the items themselves in order to show the impact of the accident.
  • Get a repair estimate – You may be able to claim for these costs as special damages when making your claim.
  • Go to the hospital or seek medical attention – apart from having your injuries looked at by a professional the medical report a doctor completes will be vital evidence.
  • Record all expenses and keep proof – From travel costs to childcare expenses, you could claim for all of these as special damages, yet you would need proof.

Compensation Payout Examples For A Multi Storey Car Park Accident

Many different factors affect personal injury claims payouts. If you are claiming for a multi storey car park accident, your payout could be influenced by the severity of your injury, the length of your recovery, and the effect on your ability to work.

For the pain and suffering caused by the multi storey car park accident, your claim will include general damages. The amounts in the table below are rough figures based on different injuries from the latest edition of the Judicial College Guidelines (JCG). The JCG is a document that contains injuries along with guideline figures. The figures shown are not guaranteed.

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Type Of Injury Amounts Information
Serious Leg Injuries £39,200 to £54,830 Serious fractures or serious injuries to joints and ligaments causing instability.
Moderate Back Injuries £12,510 to £38,780 Starting with ligament damage, soft tissue injuries which could cause exacerbation of a pre-existing back condition to a compression or crush injury fracture of the lumbar vertebrae causing constant pain and discomfort.
Moderate Neck Injuries £7,890 to £38,490 Brackets begin at moderate soft tissue injury, recurring stiffness discomfort and possibly several attempts at surgery to fractures and dislocations and vulnerability for further trauma.
Moderate Ankle Injury £13,740 to £26,590 Fractures, ligamentous tears and the like which give rise to less serious disabilities.
Moderate Shoulder Injuries £7,890 to £12,770 Falling into this bracket are injuries that restrict movement such as a frozen shoulder that have symptoms lasting for about two years. Also included are longer lasting soft tissue injuries with more than minimal symptoms.
Moderate or minor Injuries to the Elbow Up to £12,590 A comprise of simple fractures, tennis elbow syndrome and lacerations. The figure is time sensitive so the length of injury will have a bearing on the amount awarded.
Wrist Injury (d) £6,080 to £10,350 Injuries that fall into this bracket include fractures and soft tissue injuries that require 12 months or more for a nearly complete recovery.
Less Severe Psychiatric Injury £1,540 to £5,860 Depending of length of disability and affect on daily activities and sleep.
Whiplash £4,345 This is the tariff amount for whiplash alongside some psychological harm that lasts longer than 18 months but no longer than 24 months.
Whiplash £1,320 This tariff is for whiplash injuries that last longer than 9 months but no more than 1 year.

Call our advisors for a more accurate estimate of what you could receive for injuries suffered in a road traffic accident.

Can My Claim Compensate Me For Financial Losses?

In this section of our multi storey car park personal injury claims guide, let’s look at the damages you could be compensated for.

So, what could you be potentially entitled to once you make your claim for an accident in a multi storey car park? First of all you have the actual injury itself. You may be compensated for your pain and suffering. The amount all depends on the seriousness of the injury and the effect it is having on your life. You may also be compensated for any travel costs, loss of income, medical expenses and other costs you have endured because of the injury itself. It is, therefore, important to keep a record of all of this. Some of the common things people claim for when it comes to these accidents are as follows:

  • Vehicle repair costs
  • Cost of assistance
  • Cost of care
  • Damaged belongings (repair or replacement costs)
  • Car hire charges
  • Adapted accommodation if required
  • Therapy
  • Medical expenses and prescription charges
  • Loss of earnings if you have been unable to work
  • Storage and towing charges of your damaged vehicle
  • Insurance excess
  • Out of pocket expenses
  • Special care aids and equipment if required
  • Adapted transport if required
  • Travel expenses

Not all of the above will apply and before you spend any money from your own pocket always check with your solicitor if the cost could be claimed back.

Whiplash Reforms

In some instances, you may have to claim under the Whiplash Reform Programme. Although the Programme can apply to car accidents in car parks, not every claim is eligible to be made this way. For example, accidents in car parks while reversing may involve pedestrians or cyclists. These claimants would have to bring legal proceedings in the traditional way.

The Whiplash Reform Programme eligibility criteria include:

  • The accident that caused your injuries must have happened on or after the 31st May 2021.
  • You must be a driver or passenger in a vehicle and 18 or over.
  • The injuries you suffered must be valued at £5,000 or less.
  • If special damages are included with your claim, the overall value is £10,000 or less.

If you must claim under the Whiplash Reform Programme, your whiplash injury will be valued based on the tariff in the Whiplash Injury Regulations 2021. In some instances, if the claimant is under 18, but their road traffic accident injuries are still valued below £5,000, they would still be subject to the tariff amounts, but would not have to claim through the portal.

As accidents in car parks can cause a variety of injuries in varying severities, you will want to ensure that your claim is accurately valued. Once your claim is settled, it cannot be reopened, even if it is then decided that the value of it was higher. You can call our advisors for a free claim valuation at any time.

No Win No Fee Claims For An Accident In A Multi Storey Car Park

Are you interested in making multi storey car park personal injury claims but you’re worried about the cost of legal help?

If you have suffered an injury through an accident in a multi storey car park that was no fault of your own, but due to the negligence of another you may be entitled to claim compensation.

However, a lot of people who are eligible for compensation may never make a multi storey car park accident claim. This is because of the hassle and expense traditionally associated with a personal injury case conducted by a traditional solicitor  Yet, it is not all doom and gloom. If you use a no win no fee personal injury solicitor you wouldn’t have to worry about the financial risk or unnecessary stress. This could be the ideal solution for anyone looking to make a personal injury claim. Read on to discover the reasons why…

Reduced financial risk

One of the main reasons why people may not claim for an accident in a multi storey car park is because they may be worried about the financial implications if their claim turns out to be unsuccessful. If you are using a traditional solicitor who you may have to pay upfront and if your case is unsuccessful you may be out of pocket. If you use a no win no fee solicitor you do not have to pay them any fees unless they are successful in your case.

Contact A Personal Injury Solicitor

If you would like more information about making multi storey car park personal injury claims, please do not hesitate to get in touch.

multi storey car park personal injury claims

multi storey car park personal injury claims

There are a number of different ways that you can get in touch with Legal Expert. This includes calling us on our legal helpline, which you can reach on 0800 073 8804. This line is open seven days a week, 24 hours a day. There are other ways to contact us too, including live chat and you can enter your contact information and we will call you back at a time that is suitable for you.

Related Guides And Resources

We have lots more guides on personal injury claims which you can browse below: 

Thanks for reading our multi storey car park personal injury claims guide.

Edited By Melissa.

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      Patrick is a Grade A solicitor having qualified in 2005. He's an an expert in accident at work and public liability claims and is currently our head of the EL/PL department. Get in touch today for free to see how we can help you.