Were you affected by the M&S data breach? Are you looking for more information on M&S data breach claims? If so, we are here to help. Thousands of people are estimated to have been affected by the recent data breach, and if you’ve been harmed as a result, you could be eligible for compensation.
In this guide, we’ll explore everything that you need to know about the breach at M&S, from what happened all the way up to how we can help. We’ll cover how many people were affected by the breach, what kinds of data were accessed, and what you should do if you’ve been told that your personal data was affected.
We are experts in data breach compensation claims, and we are here to help.
Contact Us
We hope that our guide will answer any questions you might have about the recent M&S data breach, but if it doesn’t, our team are here to help. Highly trained, sensitive advisors are waiting to take your call, 24 hours a day, 7 days a week. Get in touch with our team today by:
- Calling us on 0800 073 8804
- Starting your claim online
- Using the live chat feature
Frequently Asked Questions
- How Our Data Breach Experts Can Help After The M&S Data Breach
- What Caused The Marks And Spencer’s Data Breach?
- How Many People Were Affected By The M&S Data Breach?
- What Data Was Impacted In The Breach?
- What Should I Do If I’ve Received A Letter From Marks and Spencer?
- Can I Claim Compensation For The M&S Data Breach?
- Get Help From Legal Expert
- Learn More
How Our Data Breach Experts Can Help After The M&S Data Breach
At Legal Expert, we put client care at the forefront of all of our work. That means that when you choose to work with us, you always come first. Countless people have been affected by the recent M&S data breach, and we are here to help.
If you choose to work with one of our solicitors on your claim, they can help you:
- Understand what it takes to form the basis of a valid data breach claim
- Gain a deeper understanding of both the data breach claims process and your chances of success
- Gather evidence to support and strengthen your case
- Negotiate the settlement that you deserve
- Ensure that all of your losses are covered by your compensation
Keep reading to find out more about M&S data breach claims, or contact our team today if you’re ready to get started.
What Caused The Marks And Spencer Data Breach?
The Marks and Spencer data breach was caused by a ransomware attack, according to a report from the BBC. While the exact cause hasn’t been revealed yet, there is speculation surrounding a group called Scattered Spider, which used a service called DragonForce. This service offers affiliate cybercrime software.
The group and the software are also believed to be involved in other recent cyberattacks on well-known brands, including Co-op and Harrods. According to the Information Commissioner’s Office (ICO), which is the UK’s independent data protection watchdog, ransomware attacks made up 6% of all reported data security complaints in 2024.
Keep reading for more information on M&S data breach claims, or contact a member of our team if you have more questions.
How Many People Were Affected By The M&S Data Breach?
The actual amount of customers affected by the breach hasn’t yet been revealed, so we have no way of knowing just how many people have been harmed. But if your personal data has been affected, and this has caused you a psychological injury or financial harm, then you could be eligible for compensation.
Our team are on hand to help, whatever your worries. Get in touch today for more information on M&S data breach claims, or keep reading to find out what kind of data was impacted by the breach.
What Data Was Impacted In The Breach?
The data breach affected the personal data of customers, as confirmed by M&S in a statement. The retailer confirmed that this could involve data such as:
- Contact details, like your phone number or email address
- Date of birth
- Full name
- Postal address
- Online order history
M&S have confirmed that no usable card or payment details were affected in the breach, nor were any account passwords.
If you believe you’ve been harmed as a result of your personal data being affected, contact our team today. We can help you through the M&S data breach claims process from start to finish.
What Should I Do If I’ve Received A Letter From Marks and Spencer?
There are a number of steps that you can take if you’ve received a letter from Marks and Spencer to alert you of a data breach, including:
- Changing passwords: This helps to make sure that you are the only person with access to your account.
- Monitoring your accounts: Keep an eye on your accounts and make sure you don’t notice any suspicious activity, as this could indicate that someone else has access.
- Being wary of suspicious phone calls or emails: If criminals get access to your phone number or email address, they can use phishing schemes to get more of your personal data.
- Seeking legal advice: If you’ve suffered emotional harm or financial harm as a result of the breach, we recommend speaking to an expert. Our advisors can help you get in touch with an expert solicitor.
A data breach can affect people in different ways, and if you’ve been harmed, you may be able to make an M&S data breach claim. Contact us today to learn more.
Can I Claim Compensation For The M&S Data Breach?
Yes, you can claim compensation for the M&S data breach, as long as you can prove that:
- The breach was the retailer’s fault
- Your personal data was affected
- This caused emotional or financial harm — For example, you suffered from anxiety or depression, or lost earnings while taking time off work to recover
This means that you need to be able to prove that the breach occurred because M&S or a third party they employed did not comply with important data protection legislations, including the UK General Data Protection Regulation (UK GDPR) or the Data Protection Act 2018 (DPA).
We understand that this might seem confusing, but we are here to help. When you contact our advisors for free, they can evaluate your case and tell you whether or not you could have a valid claim. And if you do, they can connect you with an expert data breach solicitor from our panel.
Get Help From Legal Expert
At Legal Expert, we believe in putting our clients first. This means that everything we do is based around you, from start to finish. Our solicitors have years of experience, training, and education, and they can use these to help you through every step of the data breach claims process.
Plus, our solicitors work on a No Win No Fee basis. They use something called a Conditional Fee Agreement (CFA), which means that you can access their expert services without:
- Taking any fees for their work upfront
- Taking any fees for their work as your claim is ongoing
- Taking any fees for their work at all if your claim fails
If one of our No Win No Fee solicitors helps you make a successful claim, then they’ll be due a small percentage of your compensation. This is called a success fee. Furthermore, the percentage is subject to a cap put in place by the law. This is to make sure that the fees are fair and you aren’t overcharged.
Contact Our Team
We are here to help. If you’d like to learn more about making M&S data breach claims, or if you’re ready to get started, contact us today by:
- Calling us on 0800 073 8804
- Starting your claim online
- Using the live chat feature
Learn More
To learn more about making a data breach claim:
- Learn how to make a claim for an energy company data breach
- Find out how to make an estate agent data breach claim
- Get help making a wealth manager data breach claim
Or, for further resources:
- Get information for the public from the ICO
- Find guidance on data breaches from the National Cyber Security Centre
- Learn about anxiety from the NHS
Thank you for reading our guide on M&S data breach claims.
